This apartment places you steps from Rua Augusta and within a short 5-minute stroll of Paulista Avenue. .Apartment is individually decorated and features Smart televisions with digital channels, along with free WiFi, a sitting area and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A TV and a wardrobe or cupboard are also available. .Enjoy the indoor swimming pool, sauna and pool loungers.
Frei Caneca Shopping and Convention Center - 11 min walk - 1.0 km
Getting around
Fradique Coutinho Station - 5 min drive
Paulista Station - 9 min walk
São Paulo (CGH-Congonhas) - 38 min drive
Restaurants
Starbucks - 1 min walk
Taco Bell - 1 min walk
Soul Café - 1 min walk
Mate Por Favor - 2 min walk
Misoya Ramen - 2 min walk
About this property
Consolação by Charlie
Consolação by Charlie offers its guests an indoor pool and a sauna.
This 3-star São Paulo apartment is smoke free.
8 guestrooms or units
Poolside lounge chairs
No smoking on site
This apartment offers 8 air-conditioned accommodations, with a hairdryer. This individually decorated accommodation has separate sitting areas. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.
Guests can surf the web using complimentary wireless Internet access. 40-inch Smart televisions come with digital channels.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
8 units
Individual decor
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Smoking
Smoking is not permitted
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.
We should mention
At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
Pool access available from 6:30 AM to 10:00 PM
Property is also known as
Consolacao By Charlie
Massis Paulista by Charlie
Consolação by Charlie Apartment
Consolação by Charlie São Paulo
Massis Paulista by Charlie Soft Opening
Consolação by Charlie Apartment São Paulo
Frequently asked questions
What is the cancellation policy at Consolação by Charlie?
Consolação by Charlie offers free cancellation on select room rates. Check out the cancellation policy for more info.
Does Consolação by Charlie have a pool?
Consolação by Charlie has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 10:00 PM.
Is there a free airport shuttle available at Consolação by Charlie?
No, Consolação by Charlie does not offer an airport shuttle service.
What time are check-in & check-out at Consolação by Charlie?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Are pets allowed at Consolação by Charlie?
No, pets are not allowed.
Consolação by Charlie Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 18 out of 38 reviews
10 - Excellent
18
Rating 8 - Good. 11 out of 38 reviews
8 - Good
11
Rating 6 - Okay. 6 out of 38 reviews
6 - Okay
6
Rating 4 - Poor. 1 out of 38 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 38 reviews
2 - Terrible
2
7.8/10
Cleanliness
8.8/10
Amenities
4.0/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Jennifer
22 Jan 2025
Liked: Cleanliness, room comfort, communication
Great place for a short stay!
The apartment is conveniently located near pubs, groceries, restaurants and shopping malls.
The a/c struggles to keep up in the daytime but not too bad at night.
The “before check in” process took an extended period of time (1.5hrs) via WhatsApp. At the apartment…it went very quickly and smoothly.
Internet did not work. There is mold in bathroom everywhere
chad
Stayed 2 nights in Aug 2025
Verified
6/10 Okay
Ben
17 May 2025
Liked: Cleanliness, amenities, communication
The internet services at the unit never worked. Since the apartment was located up on the 14th floor phone services was spotty. Very disappointing!
Ben
Stayed 2 nights in May 2025
Verified
10/10 Excellent
Maria Isabel
22 Jan 2026
Liked: Cleanliness, amenities, communication
Hospedagem excelente.
Maria Isabel
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Marcelle
31 Aug 2025
Liked: Cleanliness, room comfort, communication
Ligar excelente, apto muito limpo e confortável. Gostei muito. Só não gostei do método usado para envios dos documentos antecipadamente. O site não funciona e a gente fica inseguro de mandar documentos e fotos com nossa face. De resto, tudo ótimo!
Marcelle
Stayed 1 night in Aug 2025
Verified
6/10 Okay
Marcel Maranhao
22 May 2025
Quarto razoável. Alguns móveis bem velhos e precisando de substituição. Há necessidade de pintura e reformas pontuais. No geral, ainda vale a pena.
Marcel Maranhao
Stayed 4 nights in Apr 2025
Verified
10/10 Excellent
Lucelia
4 May 2025
Liked: Cleanliness, room comfort, communication
A minha estadia foi otima. Local perfeito, limpo, confortável e perto de tudo na paulista. Recomendo, e pretendo voltar.
Lucelia
Stayed 5 nights in Apr 2025
Verified
10/10 Excellent
Francisco
14 Apr 2025
Liked: Cleanliness, room comfort, communication
Exelen
Apartamento muito aconchegante, tudo perfeito, ótima localização, perto de tudo, shopping, supermercado, bares e restaurantes, a poucos metros da Avenida Paulista.
Amei e certamente retornarei a me hospedar quando voltar a São Paulo.
Francisco
Stayed 3 nights in Apr 2025
Verified
8/10 Good
Cintia
13 Apr 2025
Liked: Cleanliness, room comfort
Ótima estadia
Tive problemas no check-in, avisei que precisava da estadia liberada pontualmente às 15h pois tinha que ir trabalhar. E quando cheguei ainda estavam limpando. O local estava bem limpo e organizado, cama e roupas de banho de ótima qualidade. Chuveiro excelente. Falta pano na cozinha pra secagem da louça e tinham algumas luzes queimadas. A localização é excelente, possui um shopping bem em frente e mercados e padarias ao redor.
Cintia
Stayed 4 nights in Mar 2025
Verified
6/10 Okay
Verified traveller
13 Nov 2024
Liked: Room comfort, communication
Bom, mas pode melhorar
A localização e tamanho da acomodação são excelentes, chuveiro muito bom, cama OK. No entanto tenho uma observação a ser feita quanto ao enxoval de cama e banho… colocaram um jogo de três lençóis, onde o de cima e debaixo estavam limpos, porém o do meio estava encardido. E as toalhas de banho estavam novas, porém com cheiro de loja ainda como se não tivessem sido lavadas antes de colocar para uso.
Verified traveller
Stayed 3 nights in Nov 2024
Verified
10/10 Excellent
Vitor Hugo
25 Sept 2024
Liked: Cleanliness, amenities, room comfort
A melhor localização que você pode estar em Sp, perto de tudo e bem segura.
Vitor Hugo
Stayed 5 nights in Sep 2024
Verified
8/10 Good
Verified traveller
7 Jun 2024
Liked: Room comfort, communication
Estadia muito boa
Tive alguns problemas com o apartamento mais a equipe Charlie sempre solicita me realocou para outro apartamento.
Achei o entorno do hotel seguro
Recomendo
Retornando a São Paulo com certeza reservaria
Verified traveller
Stayed 4 nights in Jun 2024
Verified
10/10 Excellent
Dioclecio
7 Jan 2024
Liked: Cleanliness, room comfort, communication
Ótimo custo-benefício na região da Av. Paulista
Excelente acomodação, dentro do hotel Massis, com check-in virtual super facilitado, acesso por biometria e senha. Apartamento bem espaçoso, cama muito confortável e wifi potente. A localização é excelente, a 1 quadra da Avenida Paulista e nos fundos do Shopping Center 3.
Dioclecio
Stayed 2 nights in Jan 2024
Verified
10/10 Excellent
Leonardo
10 Feb 2026
Leonardo
Stayed 3 nights in Feb 2026
Verified
6/10 Okay
HUMBERTO
1 Nov 2025
Liked: Communication
Disliked: Cleanliness
HUMBERTO
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Daniela
9 Oct 2025
Daniela
Stayed 1 night in Oct 2025
Verified
6/10 Okay
Francisco C
17 Sept 2025
Francisco C
Stayed 3 nights in Sep 2025
Verified
8/10 Good
Shirley M
1 Sept 2025
Liked: Cleanliness, room comfort, communication
Shirley M
Stayed 4 nights in Aug 2025
Verified
8/10 Good
Hauseful
23 Aug 2025
Liked: Cleanliness, room comfort, communication
Hauseful
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
ELLENDAYANNE
10 Jul 2025
Liked: Cleanliness, room comfort, communication
ELLENDAYANNE
Stayed 5 nights in Jul 2025
Verified
10/10 Excellent
Larissa
26 Jun 2025
Larissa
Stayed 2 nights in Jun 2025
Verified
8/10 Good
Denise
6 Feb 2025
Liked: Cleanliness, room comfort, communication
Denise
Stayed 8 nights in Jan 2025
Verified
2/10 Terrible
Lai
3 Jan 2025
Lai
Stayed 6 nights in Dec 2024
Verified
8/10 Good
Vanessa
16 Sept 2024
Liked: Cleanliness, amenities, room comfort, communication