Hotel Family

3.0 star property
Central hotel connected to a shopping centre in São Paulo with a restaurant

Photo gallery for Hotel Family

Exterior
Breakfast and lunch served
Twin Room, 2 Single Beds
Minibar, desk, free WiFi, bed sheets
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rua da Juta, 301, Brás, São Paulo, 03010-010
  • Rua 25 de Marco
    ‪16 min walk‬
  • Expo Center North
    ‪5 min drive‬
  • Paulista Avenue
    ‪7 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪21 min drive‬

Room options

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Triple Room

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • Sleeps 3
  • 3 Single Beds

Double Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room Single Use

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

São Paulo

Hotel Family places you in the heart of São Paulo, connected to a shopping centre and 1.8 km (1.1 mi) from Rua 25 de Marco. Highlights at this hotel include a restaurant and in-room free WiFi. .Hotel Family Paulista is open for breakfast and lunch. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available. .With a stay at this 3-property class Bras hotel, you'll be 2.9 km (1.8 mi) from Sala São Paulo Concert Hall and 3 km (1.9 mi) from Municipal Theatre of São Paulo.

What's nearby

  • Rua 25 de Marco - 16 min walk - 1.4 km
  • Expo Center North - 5 min drive - 4.2 km
  • Anhembi Convention Center - 6 min drive - 4.6 km
  • Paulista Avenue - 7 min drive - 4.9 km
  • Allianz Parque - 10 min drive - 7.5 km

Getting around

  • Sao Paulo Bras Station - 3 min drive
  • Bras Metro Station - 18 min walk
  • São Paulo (CGH-Congonhas) - 25 min drive

Restaurants

  • ‪Lanchonete Rainha da Miller - ‬4 min walk
  • ‪Dolce Gusto Café - ‬4 min walk
  • ‪Ripa na Brasa - ‬5 min walk
  • ‪Rainha do Bras - ‬3 min walk
  • ‪Rei do Mate - ‬5 min walk

About this property

Hotel Family

Central hotel connected to a shopping centre in São Paulo with a restaurant
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Family also features laundry facilities, a hair salon, and shopping on site.

This 3-star São Paulo hotel is smoke free.

  • 223 guestrooms or units
  • 9 levels
  • 2 buildings
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel Family offers 223 air-conditioned accommodations with minibars and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Portuguese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: BRL 34.99 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel Family Paulista

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 2 buildings
  • 9 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 25-inch TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 34.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Frequently asked questions

What is the cancellation policy at Hotel Family?

Hotel Family offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Family serve breakfast?

Sure does, buffet brekkie is on offer at Hotel Family.

Is there a free airport shuttle available at Hotel Family?

No, Hotel Family does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Family?

Yep, you can grab a meal at Hotel Family's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hotel Family?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Family?

No, pets are not allowed.

Hotel Family Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 210 out of 573 reviews
Rating 8 - Good. 129 out of 573 reviews
Rating 6 - Okay. 117 out of 573 reviews
Rating 4 - Poor. 62 out of 573 reviews
Rating 2 - Terrible. 55 out of 573 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Iris Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente localização

Para quem vai fazer compras no Brás, esse hotel é ideal. Localizado entre as principais ruas de comércio no Brás, possui lojas dentro do próprio estabelecimento e também ao redor. O café da manhã é muito bom. O valor das diárias é um dos mais baratos naquela região.
Stayed 5 nights in Feb 2025

10/10 Excellent

Andreia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sempre atendimento maravilhoso muita educação super confortável amo ficar nesse lugas
Stayed 1 night in Mar 2025

10/10 Excellent

ELISSANDRA

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Phelipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosiane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

ARIOSVALDO

Stayed 3 nights in Mar 2025

10/10 Excellent

Junior

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Izabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Alexandre

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Trabalho

Stayed 2 nights in Feb 2025

10/10 Excellent

Rosyane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Boa
Stayed 3 nights in Feb 2025

2/10 Terrible

Daniela

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ana Flávia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

João

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eliane

Stayed 5 nights in Feb 2025

8/10 Good

Eliane

Liked: Cleanliness, staff & service

Bom.

O Hotel é bom mas tem mt barulho, dia e noite nos corredores, entrada e saída de mercadorias, quem tem problema para dormir e descansar fica difícil, vale a localização que é dentro do shopping facilitando as compras.
Stayed 4 nights in Feb 2025

8/10 Good

Talita

Stayed 1 night in Feb 2025

10/10 Excellent

Cilene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Marcia soares

Stayed 3 nights in Feb 2025

8/10 Good

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem situado!

Tranquilo e bem situado!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosiane

Stayed 4 nights in Jan 2025