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Hotel Refugio Vista Serrana

2.5 star property

Photo gallery for Hotel Refugio Vista Serrana

A swimming pool with clear blue water and a view of a hilly landscape in the background.
A hammock hanging between wooden posts in a garden with various plants and flowers.
Indoor spa tub
A table set with wine bottles, candles, and decorative elements, suggesting a romantic or formal dining setting.
Two hot tubs on a balcony with a scenic view of a hilly landscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Rodovia Fernão Dias, Km 59, Mairipora, SP, 07600-000
  • Place, Olho D'Agua Hill
    ‪5 min drive‬
  • Place, Seven Falls Dam
    ‪12 min drive‬
  • Place, Cantareira State Park
    ‪15 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪47 min drive‬

Room options

View all photos for Double Room Single Use

A hotel room with a bed, a television, a mini-fridge, and curtains over a window.

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

In-room safe, blackout curtains, free WiFi, bed sheets

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Suite

  • 30 sq m
  • Sleeps 3
  • Free Wi-Fi

About the area

Mairipora

A family-friendly stay in Mairipora awaits you at Hotel Refugio Vista Serrana. You'll be 7.7 km (4.8 mi) from Olho D'Agua Hill and 19.4 km (12.1 mi) from Seven Falls Dam. Highlights at this hotel include 3 outdoor swimming pools, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna and kids' swimming pool as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .With a stay at this Mairipora hotel, you'll be 20.2 km (12.5 mi) from Juquery State Park and 22.9 km (14.2 mi) from Pedra Grande National Monument.

What's nearby

  • Olho D'Agua Hill - 5 min drive - 3.2 km
  • Seven Falls Dam - 12 min drive - 10.2 km
  • Kartódromo de Atibaia - 14 min drive - 15.0 km
  • Cantareira State Park - 15 min drive - 14.7 km
  • Salvador Russani Stadium - 23 min drive - 25.5 km

Getting around

  • Franco da Rocha Station - 33 min drive
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 42 min drive

Restaurants

  • ‪Graal - ‬13 min drive
  • ‪Restaurante do Son - ‬5 min drive
  • ‪Mcdonalds - ‬10 min drive
  • ‪Naoko Restaurante e Temakeria - ‬11 min drive
  • ‪Point do Açaí - ‬11 min drive

About this property

Hotel Refugio Vista Serrana

Hotel Refugio Vista Serrana offers its guests 3 outdoor swimming pools, a sauna, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Hotel Refugio Vista Serrana. Self parking is free.

This Mairipora hotel is smoke free.

  • 92 guestrooms or units
  • Conference rooms
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Refugio Vista Serrana offers 92 air-conditioned accommodations with DVD players and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Hotel Refugio Vista Serrana Mairipora
Refugio Vista Serrana Mairipora
Refugio Vista Serrana
Refugio Vista Serrana
Hotel Refugio Vista Serrana Hotel
Hotel Refugio Vista Serrana Mairipora
Hotel Refugio Vista Serrana Hotel Mairipora

Frequently asked questions

What is the cancellation policy at Hotel Refugio Vista Serrana?

Hotel Refugio Vista Serrana offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Refugio Vista Serrana?

Yep, Hotel Refugio Vista Serrana has a free self car park.

Does Hotel Refugio Vista Serrana have a pool?

Hotel Refugio Vista Serrana has 3 outdoor swimming pools and a kids' pool.

Is Hotel Refugio Vista Serrana family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Hotel Refugio Vista Serrana is a hit with families.

Is there a free airport shuttle available at Hotel Refugio Vista Serrana?

No, Hotel Refugio Vista Serrana does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Refugio Vista Serrana?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Refugio Vista Serrana?

Check-in begins at 4:00 PM. Check-out time is 2 PM.

Are pets allowed at Hotel Refugio Vista Serrana?

No, pets are not allowed.

Hotel Refugio Vista Serrana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 47 reviews
Rating 8 - Good. 13 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

marcelle kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Piscinas ótimas. Equipe de recreacao perfeita
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cordialidade, natureza, limpeza e - pertinho de SP

Hotel mais do que especial....na chegada, o Alcebiades ja vem pegar a mala com o maior sorriso do mundo e mostra todo o hotel....Murilo super prestativo pra resolver qualquer problema que vc tenha....comida, ótima, o chefe e o confeiteiro estão de parabéns - muitas e boas opções!! Tudo muito limpo e organizado, tem atividades o dia inteiro. Somado a isso tudo, a vista é linda e vc dorme ao som de passarinhos e acorda com os galos! Fui com meu pet e o pessoal do hotel muito atencioso e prestativo...obrigada tb ao Francisco, à Bete e toda equipe do restaurante!! Espero voltar em breve...
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Márcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, com certeza voltarei mais vezes, refeições impecável, atendimento ótimo, tudo maravilhoso!!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Edivaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente. Tudo muito bom.

Estadia perfeita, funcionários atenciosos, comida muito boa e ótima estrutura. Fizeram uma programação especial para o feriado de Páscoa. Gostamos muito. Capricharam na decorações e doces. Estão de parabéns.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

marcelo mello tohi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção muito perto de sp. Quartos amplos e confortáveis. Piscinas excelentes sendo que uma delas é cobert e aquecida. Staff simpático e monitores de recreação bem bacana.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feriado bom!

Hotel incrivel... minha viagem foi de casal.. e meu quarto nao tinha cama de cadal e sim 2 camas de solteiro, que resolveram juntar, entao ficou aquele vao no meio da cama... pelo preço isso é inadmissivel... As piscinas sao otimas, porem só tem 1 climatizada, as outras sao frias, parecem ate agua de cachoeira. A principal que é de borda infinita é geladissima, quase ningurm entra, parece que é de enfeite. Em relacao a alimentacao, é bem top, tudo fresco, mas quando se pede uma bebida no bar, é necessario paciencia e esperar por no minino 30 min.. 1h... fora isso.. perfeito!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi excelente, só não foi perfeita porque a piscina de borda infinita não era climatizada e nessa época do ano fica gelada, mas de resto foi um fim de semana excelente.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale super a pena!!

Lugar agradevel, perto de SP, piscina e jacuzzi com agua quente. Pena que a piscina principal não é aquecida. Comida boa (vale a pensão completa) e atividades extras que valeram a pena e deixaram o dia mais especial. Muito bom pra quem tem.filhos tb. Adoramos a estadia!
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo hotel

Hotel muito bom, acomodacoes limpas e bem confortaveis. Atendimento muito bom, custo beneficio ótimo e perto de SP. Recomendo!!!
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Luciana Martins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superou as expectativas.

A primeira impressão não foi muito boa. Pois, não obtive retorno para sanar algumas dúvidas que tive antes da estadia. Não me retornaram nem através de e-mail, ligações ou whatsapp. Inclusive relatei este problema ao chegar ao hotel. No entanto, quando da estadia, só foi alegria. Acredito que eles estejam se reestruturando por conta da pandemia, então dei um desconto. Os funcionários (todos) sem exceção, são uma simpatia. A comida é ótima. Estão seguindo os protocolos corretamente. Os quartos são espaçosos, confortáveis e limpos. Somente o box é extremamente pequeno. Não sei se são todos os quartos ou somente alguns. O hotel é e-nor-me. Parece um labirinto com passagens secretas. Fica a dica: para o hotel ficar mais charmoso, sugiro mudar as cadeiras e mesas da piscina, que são de plástico. Outra dica valiosíssima: climatiz
Stayed 2 nights in Jul 2021
Verified

6/10 Okay

JUCILENE

Liked: Cleanliness, staff & service
Disliked: Room comfort

Caro para o que oferece

Achei muito caro para o que oferece, nosso quarto era pequeno, banheiro minúsculo e com vista para um depósito do hotel.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Final de Semana Incrível

Atendimento excelente, passei momentos otimos, infra, localização, alimentação ... tudo perfeito!
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Gostamos muito das instalações geral do hotel, que é muito bonito. Tudo funciona mesmo com pouco hóspedes que uma vantagem se comparar com outros hotéis. Os colaboradores do hitel são muito solicitos e educados. Apenas uma observação, que para minha a minha opinião é muito importante. LIMPEZA.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

SANDRA

Liked: Staff & service, room comfort
A estadia foi agradável, o hotel tem uma área muito boa, porém requer algumas melhorias. A Alimentação foi excelente, tudo muito gostoso e o atendimento nota dez.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom !

Foi muito bom ! A única coisa que eu não achei muito legal, foi o almoço ser servido na piscina. Eu entendo que era um churrasco, mas existem tipos de saladas (maionese por exemplo) que precisam de um cuidado maior por estar muito calor. E os doces atraem abelhas também, mas é um lugar muito bom !
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel amador

Hotel péssimo. Fiz reserva para dois, ao chegar lá me fizeram pagar mais um hóspede. O quarto que me colocaram cheirava mofo. Não tem estacionamento, o carro ficou entre a quadra e abaixo da tirolesa. No jantar não tinha opções de carnes, só strogonof e frango assado. Na manhã do domingo minha chave parou de funcionar. O gerente disse que era bateria, o funcionário que me atendeu disse que eu não sabia usar a chave. No almoço na piscina, a fila do churrasco está acima de 20 minutos. Na saída, a recepcionista queria cobrar novamente um hóspede extra, que sem concordar, eu já havia pago. Péssimo hotel, péssimo atendimento. Não vale o que cobram, com está diária existem infinitas e melhores opções
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Pretendo voltar.

Comida simples e bem preparada, durante a semana não tem o chá da tarde e o serviço de bar. Staff prestativo, mas necessitam de mais rapidez no serviço, o serviço de quarto não foi feito. Boa seleção de bebidas e preço justo. Gostei do fato de hidro ou sauna não estarem ligados todo o tempo durante a semana, mas rapidamente serem preparados caso o hóspede deseje utilizar.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava um pouco frio mais com a piscina aquecida nem lembrei, comida ótima!
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Débora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passeio de fim de semana!

O hotel é muito lindo e com várias opções de lazer para adultos e crianças. A vista é maravilhosa e tem um bar na piscina de borda infinita, nos divertimos muito. Recomendo!
Stayed 1 night in May 2019
Verified

10/10 Excellent

Pedrina Aparecida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, roupa de cama limpa, funcionários atenciosos e prestativos, comida deliciosa, equipe de recreação otima. Voltarei com certeza.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Segunda vez no hotel e pretendo voltar mais vezes

Hotel maravilhoso. Ótima localização e excelente estrutura.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Cleyton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Márcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025