Melia Paulista

5.0 star property
Luxury hotel with full-service spa and 24-hour health club

Photo gallery for Melia Paulista

Breakfast, lunch, dinner served; international cuisine
Property preview
Indoor pool, pool loungers
Deluxe Twin Room | View from room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$278
includes taxes & fees
18 Jan - 19 Jan 2026

Explore the area

View map
Av Paulista, 2181, São Paulo, SP, 01310-300
  • Place, Rua Augusta
    ‪1 min walk‬
  • Place, Paulista Avenue
    ‪2 min walk‬
  • Place, Hospital Sírio-Libanês
    ‪10 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪39 min drive‬

Room options

Classic Twin

7.2 out of 10
Good
(25 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Queen Room

8.8 out of 10
Excellent
(30 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Supreme Queen

8.8 out of 10
Excellent
(29 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Renovated in 2017
Separate bedroom
Blackout curtains
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Grand Room (Premium with views)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Queen Room

8.8 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Renovated in 2017
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite (3 AD)

7.0 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Room, Connecting Rooms (2+2)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
2 bedrooms
Blackout curtains
Eco-friendly toiletries
  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms (2+4)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
2 bedrooms
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

Accessible Deluxe Room Queen-Size Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Junior Suite (Executive)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Supreme Queen (3 Ad)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Murphy Bed

Deluxe Queen Room (3 Ad)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Murphy Bed

Deluxe Twin Room (3 Ad)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Suite (3 Ad)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed

Junior Suite

  • Sleeps 3

Executive Junior Suite Non Smoking

  • Sleeps 2

Premium Queen

  • Sleeps 2

Family Suite Non Smoking

  • Sleeps 3

Superior Room Queen Bed

  • Sleeps 2

Grand Premium With View

  • Sleeps 1

Classic Room Twin

  • Sleeps 2

Deluxe Room Queen Bed

  • Sleeps 3

Deluxe Connecting Room

  • Sleeps 4

Two-Bedroom Suite

  • Sleeps 4

Deluxe Room Twin Bed

  • Sleeps 3

Accessible Deluxe Queen Room

  • Sleeps 2

Junior Suite

  • Sleeps 3

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About the area

São Paulo

A luxury stay in São Paulo awaits you at Melia Paulista. Within steps you'll find Renaissance Theater and Conjunto Nacional. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, Gran Via, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club, 24-hour gym, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a conference centre and a children's swimming pool. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Jardim Paulista hotel include Italian Consulate General São Paulo and Reboucas Convention Center.

What's nearby

  • Rua Augusta - 1 min walk - 0.1 km
  • Paulista Avenue - 2 min walk - 0.2 km
  • Conjunto Nacional - 2 min walk - 0.2 km
  • Hospital Sírio-Libanês - 10 min walk - 0.9 km
  • Reboucas Convention Center - 10 min walk - 0.9 km

Getting around

  • Consolacao Station - 1 min walk
  • Fradique Coutinho Station - 4 min drive
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 42 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Bassano - ‬8 min walk
  • ‪America - ‬2 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Look Lanches Lanchonete - ‬1 min walk

About this property

Melia Paulista

Luxury hotel with full-service spa and 24-hour health club
Melia Paulista offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3767 square feet (350 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Melia Paulista. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Melia Paulista was completed in September 2019.

This 5-star São Paulo hotel is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 23 levels
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Built in 2004
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Melia Paulista offers 400 accommodations with minibars and a safe. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This São Paulo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include massages.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered valet parking on site (BRL 55 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; BRL 88 for adults and BRL 88 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gran Via

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Computer station
  • Conference centre (3,767 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (75 centimetre high)
  • Grab bar near toilet (75 centimetre high)
  • Lift (115 centimetre wide door)
  • Magnifying mirror
  • Raised toilet seat (43 centimetre high)
  • Roll-in shower (75 centimetre wide)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (73 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (73 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • Banquet hall
  • Built in 2004
  • Eco-friendly cleaning products used
  • Renovated entire property - September 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 262.5 per day.
  • Cots (infant beds) are available for BRL 57.75 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 88 for adults and from BRL 88 for children
  • Airport shuttle fee: BRL 480 per vehicle (return, maximum occupancy 3)
  • Valet parking fee: BRL 55 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: BRL 57.75 per day
  • Rollaway bed fee: BRL 262.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, debit cards and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

Property Registration Number 62.413.877/0041-59

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia Paulista
Melia Paulista Hotel
Melia Paulista Hotel Sao Paulo
Melia Paulista Sao Paulo
Caesar Business Sao Paulo Paulista Hotel Sao Paulo
Melia Paulista Sao Paulo, Brazil
Melia Paulista Hotel
Melia Paulista São Paulo
Melia Paulista Hotel São Paulo

Frequently asked questions

What is the cancellation policy at Melia Paulista?

Melia Paulista offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Paulista?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Melia Paulista on 2 Jan 2026 start from NZ$278.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Paulista?

Yep, Melia Paulista has covered valet parking for BRL 55 per day.

Is there a spa on site at Melia Paulista?

Yep, there is an onsite spa at Melia Paulista. You'll enjoy services like massages.

Does Melia Paulista have a pool?

Melia Paulista has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Melia Paulista?

Melia Paulista features a full-service spa, a 24-hour health club and an indoor pool.

Is Melia Paulista family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as baby baths in the guestrooms, it's no surprise that Melia Paulista is a hit with families.

Does Melia Paulista serve breakfast?

Yep, buffet breakfast is offered on weekdays between 6:00 AM and 10:00 AM and weekends between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Melia Paulista?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Melia Paulista?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Paulista?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Melia Paulista?

No, pets are not allowed.

Melia Paulista Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Stayed 2 nights in Aug 2025

10/10 Excellent

Anderson, Miami

Stayed 2 nights in Sep 2025

10/10 Excellent

Wilmer

Stayed 4 nights in Aug 2025

8/10 Good

Justin K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central city location near the subway. The mattress was very hard. Good breakfast
Stayed 5 nights in Sep 2025

8/10 Good

Jason S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Paulista Avenue next to a metro station. The room was very clean, although the mattress was very hard.
Stayed 3 nights in Sep 2025

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall, the gym was not properly equipped and the rowing machine did not work
Stayed 3 nights in Sep 2025

4/10 Poor

Salem

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Caio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Thais, MIAMI

Stayed 4 nights in Aug 2025

10/10 Excellent

Giovanni Cervone, Bari

Stayed 2 nights in Aug 2025

2/10 Terrible

Juliana

Disliked: Staff & service, property conditions & facilities, room comfort

Not what I expected 5 stars to be

TERRIBLE! I booked a room with a view. At check in, the male said the view we wanted wasn’t available but the room we would get would have a nice view. Well that was NOT the case. We faced a white ugly building! But the view is not the worst part. The shower floods with every bath as the water doesn’t flow fast enough! The A/C is very loud. The breakfast has a hefty price but the choices were limited — breads, fruit, and cake with no icing. At check out, they charged us for drinking water. They explained we were supposed to have a jar of complimentary water in our room (we didn’t). They never, at any point, tried to correct their mistakes. For a comparable experience, take your money to a Super 8 or a Days Inn. Needless to say we will never be back and will take our money to a Hilton next time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 1 night in Aug 2025

2/10 Terrible

Bruno

Disliked: Staff & service, property conditions & facilities, room comfort

Um filme de Terror!!

Aterrorizante. Recepcionista nos trataram como lixo, cama do quarto dura (acordamos com muita dor na coluna para ir ao procedimento cirurgico no Sirio), banheiro minúsculo (os joelhos ficam na porta porque o vaso é na porta, a pia no seu rosto enquanto vc usa-o, a ducha fica nas suas costas e o lixo colado na sua perna! A gerente sem nenhum perfil para esse cargo. Cagou para minha situação de saúde! Passei mal de nervosa, passei a noite em claro por isso, só querendo sair dali! Pagamos 1725,00 em cada diária para sermos tratados como lixo!
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Sylvia H P

Business traveller
Liked: Cleanliness, property conditions & facilities

“Disappointing Stay – Below Meliá Standards”

I expected more from the hotel, especially considering the Meliá brand and the price of the stay. While the property has potential, some details could be improved. The fragrance used in the reception area is overly strong and unpleasant. Additionally, the rooms lacked heating and blankets, which was inconvenient during a period of severe winter. We had to request both a heater and extra blankets. Given that this is a hotel frequently chosen for business travel, the reception could also be more efficient, as both check-in and check-out involved long queues.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel at a very convenient spot
Stayed 6 nights in Jul 2025

8/10 Good

Diego

Travelled with partner
Liked: Cleanliness, staff & service
This is a good hotel for the price, but the rooms are a little dated and the bathrooms could be nicer. Overall a good deal and in a great location.
Stayed 1 night in Jul 2025

6/10 Okay

Gisleny Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the money. Needed a quick stay AC was ok but could Have been a little colder
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely courteous and frequently goes out of their way to make you feel at home. Will definitely return to this hotel. Facilities were clean and well kept. Breakfast was very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

John, Edinburgh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely venue in a great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

John, Edinburgh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property in a great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo visitor

Hotel does not allow guests so if you’re trying to meet people they will charge you for any one who enters your room. A bodyguard at the door will stop your guest and say they need to register . Kinda not a good hotel if you’re there for pride and want to meet people. Otherwise food was good in the restaurant pool was meh and doors close super loud . Otherwise good location and nice staff.
Stayed 7 nights in Jun 2025