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Mercure Sao Paulo Pinheiros

Property class: 3.5

Photo gallery for Mercure Sao Paulo Pinheiros

An indoor swimming pool with clear blue water, surrounded by tiled walls and a covered roof.
A spacious lobby with a marble floor, a staircase, leather sofas, and potted plants.
A spacious lobby with a marble floor, a curved staircase with black railings, and a reception desk with computers.
Exterior
A lobby with a marble floor, a central round table with a floral arrangement, multiple windows, and leather seating areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$183
includes taxes & fees
15 Aug - 16 Aug

Explore the area

View map
Rua Capote Valente 500, Pinheiros, São Paulo, SP, 05409-000
  • Place, Oscar Freire Street
    ‪8 min walk‬
  • Place, Rua Augusta
    ‪18 min walk‬
  • Place, Paulista Avenue
    ‪19 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

A modern hotel room with a large bed, bedside tables, a wardrobe, and a bathroom visible through an open door.

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Double Bed

Deluxe Apartment, 1 Double Bed

Deluxe Apartment, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 3 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and a cityscape artwork on the wall.

Superior Room, 3 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Executive Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Double Bed

A modern hotel room with a bed, bedside table, and a bathroom with a shower and toilet.

Apartment, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Single Room, 2 Single Beds

A modern bathroom with a white sink, toilet, and glass-enclosed shower.

Superior Single Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a TV mounted on the wall, a wardrobe, and a shelf with items.

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(26 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two beds, a city skyline mural, and a large window with curtains.

Standard Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

About the area

São Paulo

At Mercure Sao Paulo Pinheiros you'll be within just a 10-minute stroll of Oscar Freire Street and Benidito Calixto Square. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages and facials. The restaurant, La Terrina, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, steam room and pool loungers. Business amenities include 3 meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 3.5-property class Jardim Paulista hotel include FMUSP Clinical Hospital and Paulista Avenue.

What's nearby

  • Oscar Freire Street - 8 min walk - 0.7 km
  • Benidito Calixto Square - 10 min walk - 0.8 km
  • Reboucas Convention Center - 14 min walk - 1.2 km
  • Rua Augusta - 18 min walk - 1.5 km
  • Paulista Avenue - 19 min walk - 1.7 km

Getting around

  • Fradique Coutinho Station - 3 min drive
  • Oscar Freire Station - 8 min walk
  • São Paulo (CGH-Congonhas) - 23 min drive

Restaurants

  • Boteco do Mica
  • AJ M&M Pães e Doces
  • Barraca da Lulu
  • ‪A Casa da Vovó - ‬3 min walk
  • Levena

About this property

Mercure Sao Paulo Pinheiros

Mercure Sao Paulo Pinheiros offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 3 meeting rooms. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the business-friendly Mercure Sao Paulo Pinheiros. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star São Paulo hotel.

  • 1 building
  • 201 guestrooms or units
  • 20 levels
  • Built in 2000
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Sao Paulo Pinheiros offers 201 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 43-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open selected days.

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  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (BRL 48 per day)
  • Valet parking on site (BRL 48 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 66 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • La Terrina

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • Facials
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 20 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 11 February 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 149.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 66 per person
  • Covered self-parking fee: BRL 48 per day
  • Valet parking fee: BRL 48 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 149.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 09.967.852/0091-83

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Pinheiros
Mercure Pinheiros Hotel
Mercure Pinheiros Hotel Sao Paulo
Mercure Pinheiros Sao Paulo
Mercure Sao Paulo Pinheiros
Pinheiros
Pinheiros Sao Paulo
Sao Paulo Pinheiros
Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo
Mercure Sao Paulo Pinheiros Hotel Brazil
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros São Paulo
Mercure Sao Paulo Pinheiros Hotel São Paulo

Frequently asked questions

What is the cancellation policy at Mercure Sao Paulo Pinheiros?

Mercure Sao Paulo Pinheiros offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Sao Paulo Pinheiros?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Mercure Sao Paulo Pinheiros on 15 Aug 2026 start from NZ$183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Sao Paulo Pinheiros?

Yep, Mercure Sao Paulo Pinheiros has a covered self car park for BRL 48 per day. A self car park is also available, for a fee.

Is there a spa on site at Mercure Sao Paulo Pinheiros?

Yep, there is an onsite spa at Mercure Sao Paulo Pinheiros. You'll enjoy heaps of services like facials and body treatments.

Does Mercure Sao Paulo Pinheiros have a pool?

Mercure Sao Paulo Pinheiros has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 10:00 PM.

What makes Mercure Sao Paulo Pinheiros a romantic place to stay?

Al fresco dining and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Mercure Sao Paulo Pinheiros.

Does Mercure Sao Paulo Pinheiros serve breakfast?

Yeah, buffet brekkie is available on weekdays between 6:00 AM and 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Sao Paulo Pinheiros?

No, Mercure Sao Paulo Pinheiros does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Sao Paulo Pinheiros?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Sao Paulo Pinheiros?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Sao Paulo Pinheiros?

No, only service animals are allowed.

Mercure Sao Paulo Pinheiros Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1000 reviews
Rating 8 - Good. 332 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Giuliana

Liked: Staff & service, property conditions & facilities
Super friendly and helpful staff. The room is spacious, the bed is comfy and the shower is excellent. Decent breakfast. Very convenient location with on site parking, shops and restaurants within walking distance.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Susan Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Otimo hotel
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair and modest place to stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alexander

Liked: Staff & service, amenities
English speaking, very attentative and welcoming
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente hotel
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Everything works. Everything clean. Great staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and well located in Pinheiros
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great service, rooms are clean.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a good location. Rooms and common areas are overall clean, and the shower has amazing water pressure. The gym is well-equipped, and the staff are friendly and responsive. On the downside, there can be long lines at the front desk, and the pool isn’t as updated as shown in the pictures—it could use some renovation.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

janaina

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Zackary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay - lots of restaurants and shops nearby. Easy access to hospitals and other amenities. Staff was very helpful. Wonderful restaurant in the premises.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Diana cibeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Fabricia

Room was great, had a separate seating area, the shower was fantastic! Breakfast was charged separately, but very worth it! A good variety of yummy food. Unfortunately there was construction going on and I was awaken at midnight with some loud pounding noises; called the front desk and it stopped. The area is safe and walkable with several bars/restaurants around.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing stay for 4 days. Loved the rooms, perfect pool water temperature, valet, and food service. Thank you!
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Nicholas

Liked: Staff & service
The property is quirky, the staff are excellent, the dining is good. There are some old-fashioned touches - washing lines in the bathroom - and in places there is a clear need for refurbishment, but it's a comfortable place to stay. And the swimming pool is excellent. I realise from other reviews that one must book a superior room in order to have bottled water and tea-making facilities in the room, but in my view this should be available in all rooms as standard.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Evan

Wonderful service We used the pool. Nice it was covered and not dependent on the weather. The restaurant was nice and the food good
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Walter

Liked: Cleanliness, property conditions & facilities
Room was great spacious, loved it , except for the fact that there was only one hook in the closet, no refill of toilet paper, no do not disturb sign - asked multiple times for the above
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities
No bottle water provided.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with excellent service by staff. Previously avoided the chain due to bad experience elsewhere. This might make me reconsider
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little rough… the 8th floor has the 1800 number rooms, not the 800’s, which is simple enough, but my key didn’t work, so I started to doubt it, then I needed the key to operate the elevator, so I was stuck. The area is great for shopping and dining. The rooms are small but a good layout with a tv that swivels from bedroom to living room with a kitchenette.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Øyvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel

A bit dated, but clean. Some staff spoke English, but not the majority, which is problematic in a tourism-industry. Not a native English speaker I expect other languages than the country’s is spoken at hotels. Else friendly staff.
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Marcel

Disliked: Cleanliness, property conditions & facilities, room comfort

Could be better

Bathroom not so nice, hairdryer unsafe. First gave single room then a couple room but bathroom was defect. They were reforming the hotel, so they are improving ❤️‍🩹
Stayed 2 nights in Dec 2024