2/10 Terrible
Catherine
Travelled with family
18 May 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well we booked this room for a week while we looked for our new home here in savannah ga. The outside looked alright but upon check in I was told a 75 fee was required the front desk agent didn't seem very professional. He was extremely nosey to begin with which I wasn't a fan of already. We got to our room 209 the living room ac worked bedroom ac didn't there was an awful smell to the room the bathroom was the worst smelling the floor was sticky as well as soft spots in the floor. Well we put my water purifier on the counter where the microwave was only to find out it was sinking in the middle so it wasn't level. The people who stay here are questionable. The mattress protector on the mattress had a cigarette burn in it which to me is really disgusting. We were a family of 5 and trying to get enough towels for my family was like pulling teeth. The breakfast is only bread and waffles they at least have crandberry juice. If you don't let housekeeping in your room they will berate you on why you won't let housekeeping in. I used to work as a housekeeper so I prefer to clean my own room as well as have my own sheets on the bed because not all hotels practice proper cleaning regiment I believe this is one of those hotels. So
Catherine
Stayed 7 nights in May 2025