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Alpenpalace Luxury Hideaway & Spa Retreat

5.0 star property
Luxury hotel with 2 restaurants and 3 indoor pools

Photo gallery for Alpenpalace Luxury Hideaway & Spa Retreat

3 indoor pools
Property preview
Suite (Naturell)
Garden
Suite (Jardin)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Hot tub
  • Pet-friendly
  • Pool
  • Gym

Explore the area

View map
Via Gisse 32, Valle Aurina, BZ, 39030
  • Place, Speikboden Ski Area
  • Place, Klausberg Ski Area
    ‪7 min drive‬
  • Place, Valli di Tures e Aurina
    ‪8 min drive‬

Room options

View all photos for Double Room (Asia)

Double Room (Asia)

Double Room (Asia)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Country Life)

Double Room (Country Life)

Double Room (Country Life)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Palace)

Double Room (Palace)

Double Room (Palace)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Romanticism)

Double Room (Romanticism)

Double Room (Romanticism)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Belvedere)

Junior Suite (Belvedere)

Junior Suite (Belvedere)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite (Alpenpalace)

Suite (Alpenpalace)

Suite (Alpenpalace)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Jardin)

Suite (Jardin)

Suite (Jardin)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Naturell)

Suite (Naturell)

Suite (Naturell)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Private Spa)

Suite (Private Spa) | Living room

Suite (Private Spa)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Residence)

Suite (Residence)

Suite (Residence)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

About the area

Valle Aurina

A luxury stay in Valle Aurina awaits you at Alpenpalace Luxury Hideaway & Spa Retreat. You'll be 3.5 km (2.2 mi) from Speikboden Ski Area and 5.2 km (3.2 mi) from Klausberg Ski Area. Highlights at this family-friendly hotel include 2 restaurants, 3 indoor swimming pools and a full-service spa. .A day of pampering at Spa Alpin can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Alpenpalace, is open for breakfast and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. Conference space and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Free buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of free train pick-up service. .Sights within a 10-minute drive of this 5-property class Valle Aurina hotel include Valli di Tures e Aurina and Castle Tures.

What's nearby

  • Speikboden Gondola - 5 min drive - 4.8 km
  • Klausberg Ski Area - 7 min drive - 6.3 km
  • Klausberg Gondola - 8 min drive - 7.4 km
  • Valli di Tures e Aurina - 8 min drive - 7.4 km
  • Riva Waterfalls - 12 min drive - 9.0 km

Getting around

  • San Lorenzo Station - 26 min drive
  • Innsbruck (INN-Kranebitten) - 118 min drive

Restaurants

  • ‪Almdiele - ‬17 min walk
  • ‪Kristallalm - ‬21 min drive
  • ‪Speck und Schnapsalm - ‬28 min drive
  • ‪Speikboden Almhütte 1958m - ‬45 min drive
  • ‪Dc - Dorf Café - ‬2 min drive

About this property

Alpenpalace Luxury Hideaway & Spa Retreat

Luxury hotel with 2 restaurants and 3 indoor pools
As a guest of Alpenpalace Luxury Hideaway & Spa Retreat, you'll find a full-service spa, 3 indoor swimming pools, a waterslide, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

There's an onsite business centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Alpenpalace Luxury Hideaway & Spa Retreat. An airport shuttle (available on request) is available for a fee. Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Valle Aurina hotel.

  • 1 building
  • 29 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2007
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Alpenpalace Luxury Hideaway & Spa Retreat offers 29 accommodations with DVD players and minibars. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Valle Aurina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Alpin has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Covered valet parking on site (EUR 15 per day)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Alpenpalace
  • Aurea Vallis

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Hot tub
  • Library
  • Mountain biking
  • Pilates classes
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 35.00 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 15 per day
  • Pet fee: EUR 35.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard and cash.

Property Registration Number IT021108A1HN52CBBR

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alpenpalace Deluxe
Alpenpalace Deluxe Hotel Resort
Alpenpalace Deluxe Hotel Resort Valle Aurina
Alpenpalace Deluxe Valle Aurina
Alpenpalace Luxury Hideaway Retreat Hotel Valle Aurina
Alpenpalace Luxury Hideaway Retreat Valle Aurina
Alpenpalace Luxury Hideaway Retreat
Alpenpalace Deluxe Hotel Spa Resort
Alpenpalace luxe Hotel Resort
Alpenpalace Hideaway & Retreat
Alpenpalace Luxury Hideaway Spa Retreat
Alpenpalace Luxury Hideaway & Spa Retreat Hotel
Alpenpalace Luxury Hideaway & Spa Retreat Valle Aurina
Alpenpalace Luxury Hideaway & Spa Retreat Hotel Valle Aurina

Frequently asked questions

What is the cancellation policy at Alpenpalace Luxury Hideaway & Spa Retreat?

Alpenpalace Luxury Hideaway & Spa Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alpenpalace Luxury Hideaway & Spa Retreat?

Yep, Alpenpalace Luxury Hideaway & Spa Retreat has a free self car park. Additionally there is covered valet parking for EUR 15 per day.

Is there a spa on site at Alpenpalace Luxury Hideaway & Spa Retreat?

Yep, Spa Alpin is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Alpenpalace Luxury Hideaway & Spa Retreat have a pool?

Alpenpalace Luxury Hideaway & Spa Retreat has 3 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Alpenpalace Luxury Hideaway & Spa Retreat have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Alpenpalace Luxury Hideaway & Spa Retreat?

Alpenpalace Luxury Hideaway & Spa Retreat features 3 indoor pools, a full-service spa and a health club. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Alpenpalace Luxury Hideaway & Spa Retreat a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Alpenpalace Luxury Hideaway & Spa Retreat.

Is Alpenpalace Luxury Hideaway & Spa Retreat family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as childcare services and cots/infant beds in the guestrooms, it's no surprise that Alpenpalace Luxury Hideaway & Spa Retreat is a hit with families.

Does Alpenpalace Luxury Hideaway & Spa Retreat serve breakfast?

Yeah, free buffet breakfast is available at Alpenpalace Luxury Hideaway & Spa Retreat.

Is there a free airport shuttle available at Alpenpalace Luxury Hideaway & Spa Retreat?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Alpenpalace Luxury Hideaway & Spa Retreat?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alpenpalace Luxury Hideaway & Spa Retreat?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Alpenpalace Luxury Hideaway & Spa Retreat?

Furry friends are welcome at Alpenpalace Luxury Hideaway & Spa Retreat, with food and water bowls on offer. Just so you know, there's a limit of one pet.