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Hilton Garden Inn Seattle Bellevue Downtown, WA

3.5 star property
Hotel with an indoor pool, a short walk to Bellevue Square

Photo gallery for Hilton Garden Inn Seattle Bellevue Downtown, WA

Terrace/patio
Lobby
Reception
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping
The current price is NZ$315
includes taxes & fees
16 May - 17 May

Explore the area

Map
10777 Northeast 10th Street, Bellevue, WA, 98004
  • Lincoln Square
    ‪5 min walk‬
  • Bellevue Square
    ‪8 min walk‬
  • Meydenbauer Center
    ‪9 min walk‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Garden view

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Drinks & Snacks)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Garden view

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (w/ roll-in shower)

Flat-screen TV

Room, 1 Bedroom, Accessible, Non Smoking (w/ roll-in shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Luxury bath)

Room, 1 King Bed, Non Smoking (Luxury bath) | View from room

Room, 1 King Bed, Non Smoking (Luxury bath)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

Garden view

Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

Bathroom shower

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing, Drinks and Snacks)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing, Drinks and Snacks)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.4 out of 5, Excellent, 71 reviews
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16 May - 17 May
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About the area

Bellevue

Hilton Garden Inn Seattle Bellevue Downtown, WA puts you in the heart of Bellevue, within just a 10-minute stroll of Bellevue Square and Lincoln Square. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .47 North Bar and Bistro serves local and international cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and Hot tub. 3401 square feet (316 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. On weekday mornings buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Downtown Bellevue hotel include University of Washington and Microsoft Campus.

What's nearby

  • Lincoln Square - 5 min walk - 0.5 km
  • Bellevue Square - 8 min walk - 0.7 km
  • Meydenbauer Center - 9 min walk - 0.8 km
  • Overlake Medical Center - 14 min walk - 1.2 km
  • Microsoft Campus - 6 min drive - 6.6 km

Getting around

  • University of Washington Station - 10 min drive
  • Tukwila Station - 18 min drive
  • Seattle-Tacoma International Airport (SEA) - 35 min drive

Restaurants

  • ‪Wendy's - ‬5 min walk
  • ‪Fonté Coffee Roaster Cafe - ‬6 min walk
  • ‪13 Coins - ‬6 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪47 North Bar + Bistro - ‬1 min walk

About this property

Hilton Garden Inn Seattle Bellevue Downtown, WA

Hotel with an indoor pool, a short walk to Bellevue Square
Hilton Garden Inn Seattle Bellevue Downtown, WA offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 3401 square feet (316 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Hilton Garden Inn Seattle Bellevue Downtown, WA. Parking is available for a fee.

This 3.5-star Bellevue hotel is smoke free.

  • 1 building
  • 254 guestrooms or units
  • 6 levels
  • Conference rooms
  • 3401 sq ft of conference space
  • 316 sq. m of conference space
  • Built in 2018
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Seattle Bellevue Downtown, WA offers 254 accommodations with laptop-compatible safes and a safe. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 1,003 reviews
The price is NZ$322
includes taxes & fees
17 May - 18 May
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 40 per day; includes in/out privileges)

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 25 for adults and USD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 47 North Bar and Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,401 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 6 2025 to May 16 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from 10 May 2025 to 17 May 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.00 for adults and from USD 12.50 for children
  • Self-parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 5 AM to 11 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Seattle Bellevue Downtown Hotel
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Hilton Garden Inn Seattle Bellevue Downtown Bellevue
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Hilton Garden Inn Seattle Bellevue Downtown, WA Hotel Bellevue

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Seattle Bellevue Downtown, WA?

Hilton Garden Inn Seattle Bellevue Downtown, WA offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Seattle Bellevue Downtown, WA?

As of 11 May 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Seattle Bellevue Downtown, WA on 16 May 2025 start from NZ$315.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Seattle Bellevue Downtown, WA?

Yep, Hilton Garden Inn Seattle Bellevue Downtown, WA has a self car park with in/out privileges for USD 40 per day.

Are there any beaches close to Hilton Garden Inn Seattle Bellevue Downtown, WA?

The closest beach to Hilton Garden Inn Seattle Bellevue Downtown, WA is Alki Beach (16 km).

Does Hilton Garden Inn Seattle Bellevue Downtown, WA have a pool?

Hilton Garden Inn Seattle Bellevue Downtown, WA has an indoor pool. The pool is open 5 AM to 11 PM. The swimming pool will be unavailable from May 6 2025 to May 16 2025 (dates subject to change). The property will be renovating the swimming pool from May 10 2025 until May 17 2025 (completion date subject to change).

Is Hilton Garden Inn Seattle Bellevue Downtown, WA family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Seattle Bellevue Downtown, WA is a hit with families.

Does Hilton Garden Inn Seattle Bellevue Downtown, WA serve breakfast?

Yeah, buffet brekkie is offered on weekdays between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Seattle Bellevue Downtown, WA?

No, Hilton Garden Inn Seattle Bellevue Downtown, WA does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Seattle Bellevue Downtown, WA?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Seattle Bellevue Downtown, WA?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn Seattle Bellevue Downtown, WA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1008 reviews
Rating 8 - Good. 188 out of 1008 reviews
Rating 6 - Okay. 95 out of 1008 reviews
Rating 4 - Poor. 63 out of 1008 reviews
Rating 2 - Terrible. 57 out of 1008 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alyson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub are a great amenity for families. Clean comfortable and quiet room. We slept great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Xue Yi

Stayed 1 night in Feb 2025

2/10 Terrible

anna

Travelled with family and small children
Disliked: Cleanliness, amenities
When we check in, the lady at guest service didnt give us any information on parking fee or breakfast or any amenities in the hotel. She was too busy telling her coworker to do some type of organization stuff which she could of done after checking us in. Coming to realize we have to pay $40 plus tax per night for parking in the hotel that we are staying which make no sense. Also if you want breakfast you have to pay an additional $25. Don't think it is free like other hotels.!!! I would expect hilton would trained their employees better than that to inform their guest on important information like parking. Where else could we have park? Also their swimming pool is honestly kinda dirty needs to update it. I see yellow stain or rusty all around the pool. Oh and if you need towels and anything b4 9am i think you have to go down to front desk to get it yourself. They don't have no one to bring it to the room for although it should be part of a service. I never been into a hotel like this and very disappointed in this experience. When we first checked we were charged for the fees upfront which it was and didn't tell me there was $100 deposit until i asked her why was $100 more. She said oh thats for deposit. When we check out she the deposit is gonna go towards the parking fee so instead of getting $100 back she said we would only getting $12 back after subtracting parking fee. Anyways i thought it is ridiculous, what hotel charged their guest for parking fees????
Stayed 2 nights in Jan 2025

10/10 Excellent

Damien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the area and hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Mwiza

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Yunna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel to stay as always!! My only complaint was multiple visible stains on the living area couch of the suite. I expected more being in the suite.
Stayed 1 night in Jan 2025

10/10 Excellent

Zheng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is expensive and virtually nothing more than screabled eggs and sausages. Rooms are new and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly

One of the best we have stayed at, comfortable bed, spacious rooms and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

mia

Stayed 1 night in Jan 2025

8/10 Good

Shane K

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

Great rooms. Short stay but very nice. Parking is a bit tight.
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 1 night in Dec 2024

6/10 Okay

Yanlian

Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

2/10 Terrible

Valeriia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I was charged twice for parking, there was something spilled in the elevator, when we told the reception about it, they did nothing, an hour later we got into the same elevator again, the liquid was still there. They have a pool but they do not provide any robes. Now the question is how am I supposed to get from the second floor to the fifth floor without a robe? I do not want to walk in a wet swimsuit through the entire hotel, without a robe.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location and a lovely hotel. I was very happy with my stay with the exception of the $40 per day parking charge. Street parking has a two hour limit.
Stayed 4 nights in Dec 2024

4/10 Poor

Wang Dong

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Rikhil

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid extra for a nicer bath. So we thought we were getting a nice bathtub, but it was just a nice shower. But, I should have checked myself before hand
Stayed 1 night in Nov 2024

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except for the one-night shift staff. She was not very friendly and gave us the wrong information regarding guest parking. The info she gave to us is different from what we were told by afternoon front desk staff. Other front desk staff we met are very nice and helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Changtai

Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I regret choosing this place to save $40, so awful

The rooms and facilities were not maintained or clean. The pool/hot tub in particular was gross. The tiles and grout were falling apart and covered in black mold, especially around hot tub. An employee dumped chemicals into it right at peak time (probably an attempt to save our lives) and said we would be ok to wait 5 minutes. We waited 10 but the fumes were so overwhelming that several people started coughing and choking. We got out and later learned you cannot get in after only 5 minutes. Hair ALL OVER the deck and in the bathrooms. Tiny, useless pool towels. Rust all over the vanity in the bathroom from coroded metal trim. The room was less terrible but still needed a lot of maintenance and was not clean enough - again with the hair in corners and in the shower. The hotel was understaffed (never more than 1 desk staff) and staff were undertrained. E.g., the front desk noted we had breakfast included but did not issue the physical tickets, which let to confusion and extra waiting during breakfast. The breakfast hostess was rude to every guestdecide instantly whether the. No good morning, just demanded we choose menu vs. buffet immediately and was irritated when we asked to look at both to decide. She watched me like a hawk when I stepped just a bit into the buffet area to get a sense of the offering. Her behavior implied she expected us to steal, which was kind of funny given that she was no where to be found for several minutes when we arrived and left again after we sat.
Stayed 1 night in Dec 2024

10/10 Excellent

Samara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, a large clean room, a huge lovely lobby you can hang out in if you’re bored in your room and don’t feel like going out, lots of snack options in the lobby and within walking distance to shopping mall and lots of great restaurants. My 4.5 year old and I had a great time during our recent 4 day stay. A few hairs in the shower that were visible and should have been cleaned. Also WAY too much chlorine in the pool and hot tub. It actually bleached the colour out of my swimsuit.
Stayed 3 nights in Dec 2024

6/10 Okay

Manbir

Stayed 1 night in Dec 2024

6/10 Okay

Jagroop

Stayed 1 night in Dec 2024