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Level Seattle Downtown - South Lake Union

3.5 star property
Family-friendly hotel with 2 hot tubs and 24-hour health club

Photo gallery for Level Seattle Downtown - South Lake Union

Indoor pool, outdoor pool, open open 24 hours a day, free pool cabanas
Property video
Basketball court
Terrace/patio
City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
The current price is NZ$438
includes taxes & fees
15 Jan - 16 Jan 2026

Explore the area

View map
110 BOREN AVENUE N., Seattle, WA, 98109
  • Place, Amazon Corporate Headquarters
    ‪6 min walk‬
  • Place, Paramount Theatre
    ‪9 min walk‬
  • Place, Seattle Convention Center Arch Building
    ‪11 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms

8.2 out of 10
Very good
(16 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 65 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 57 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 70 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 88 sq m
  • Sleeps 6
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Suite (Level)

Suite (Level)

Suite (Level)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 49 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Level, ADA)

Suite (Level, ADA)

Suite (Level, ADA)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Sky)

Pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms (Sky)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 111 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Room, 3 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Executive Room, 3 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 93 sq m
  • Sleeps 6
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms (Sky)

Pillow-top beds, in-room safe, individually decorated

Suite, 3 Bedrooms (Sky)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 121 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 1 Double Sofa Bed and 3 King Beds

View all photos for Executive Suite, 2 Bedrooms (Office)

Pillow-top beds, in-room safe, individually decorated

Executive Suite, 2 Bedrooms (Office)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 5
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Suite, 2 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Executive Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible

Pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible

Pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom (Office)

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom (Office)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms (Sky Suite & Office)

Pillow-top beds, in-room safe, individually decorated

Suite, 3 Bedrooms (Sky Suite & Office)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • City view
  • Sleeps 7
  • 3 King Beds

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The Arctic Club Seattle

Downtown Seattle
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, 2,092 reviews
The price is NZ$364
includes taxes & fees
20 Dec - 21 Dec
The Arctic Club Seattle

About the area

Seattle

A family-friendly stay in Seattle awaits you at Level Seattle Downtown - South Lake Union. Within just a 15-minute stroll, you'll find popular places like Paramount Theatre and Seattle Convention Center Arch Building. Highlights at this hotel include 2 hot tubs, an outdoor swimming pool and an indoor swimming pool. .Enjoy the 24-hour gym, sauna, karaoke and free pool cabanas. Business amenities include 2 meeting rooms and coworking space. Added amenities include free Wi-Fi in public areas and massage/treatment rooms. Bring your pet along and take advantage of this property's pet-friendly amenities, including an off-lead area and pet-grooming services. There's also the convenience of self parking. .Within a 20-minute walk of this 3.5-property class South Lake Union hotel, attractions include Space Needle and Pike Place Market.

What's nearby

  • Seattle Central Business District - 6 min walk - 0.5 km
  • Amazon Corporate Headquarters - 6 min walk - 0.5 km
  • Paramount Theatre - 9 min walk - 0.8 km
  • Seattle Convention Center Arch Building - 11 min walk - 1.0 km
  • Space Needle - 15 min walk - 1.3 km

Getting around

  • Westlake Denny Wy Station - 4 min walk
  • King Street Station - 9 min drive
  • Seattle-Tacoma International Airport (SEA) - 20 min drive

Restaurants

  • ‪Tutta Bella - ‬2 min walk
  • ‪45Th Stop N Shop & Poke Bar - ‬3 min walk
  • ‪Voxx Coffee - ‬3 min walk
  • ‪Altitude Sky Lounge - ‬5 min walk
  • ‪Pure Green - ‬1 min walk

About this property

Level Seattle Downtown - South Lake Union

Family-friendly hotel with 2 hot tubs and 24-hour health club
As a guest of Level Seattle Downtown - South Lake Union, you'll find 2 hot tubs, an indoor pool, an outdoor pool, and a 24-hour health club. Public spaces have free WiFi. Business amenities include 2 meeting rooms and coworking spaces. A sauna, a rooftop terrace, and spa services are also featured at the family-friendly Level Seattle Downtown - South Lake Union. For a fee, parking is available.

This 3.5-star Seattle hotel is smoke free.

  • 1 building
  • 272 guestrooms or units
  • 13 levels
  • Conference rooms
  • Karaoke
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • Water dispenser
Level Seattle Downtown - South Lake Union offers 272 air-conditioned accommodations with washers/dryers and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bathrobes and hairdryers.

This Seattle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 45 per night)
  • Wheelchair-accessible parking available

Things to do

  • 2 hot tubs
  • 24-hour health club
  • 24-hour pool access
  • Arcade/game room
  • Basketball
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Playground
  • Rock climbing
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Indoor pool
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Washer/dryer
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • An off-lead area and pet-grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.55 per accommodation, per night
The resort fee includes:
  • Children's club/arcade access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Nearby fitness centre access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 45 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Level Seattle Union Seattle
Level Seattle South Lake Union
Level Seattle Downtown South Lake Union
Level Seattle Downtown - South Lake Union Hotel
Level Seattle Downtown - South Lake Union Seattle
Level Seattle Downtown - South Lake Union Hotel Seattle

Frequently asked questions

What is the cancellation policy at Level Seattle Downtown - South Lake Union?

Level Seattle Downtown - South Lake Union offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Level Seattle Downtown - South Lake Union?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Level Seattle Downtown - South Lake Union on 15 Jan 2026 start from NZ$380.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Level Seattle Downtown - South Lake Union?

Yep, Level Seattle Downtown - South Lake Union has a secured covered self car park for USD 45 per night. A self car park is also available, for a fee.

Are there any beaches close to Level Seattle Downtown - South Lake Union?

The closest beach to Level Seattle Downtown - South Lake Union is Alki Beach (6.5 km).

Is there a spa on site at Level Seattle Downtown - South Lake Union?

There's no onsite spa, but this property does offer spa services.

Does Level Seattle Downtown - South Lake Union have a pool?

Yep, and guests recommend it! Level Seattle Downtown - South Lake Union has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at Level Seattle Downtown - South Lake Union?

Level Seattle Downtown - South Lake Union features 2 hot tubs, a 24-hour health club and an outdoor pool.

Is Level Seattle Downtown - South Lake Union family-friendly?

You bet! With amenities such as a playground, an arcade and a gas grill, it's no surprise that Level Seattle Downtown - South Lake Union is a hit with families.

Is there a free airport shuttle available at Level Seattle Downtown - South Lake Union?

No, Level Seattle Downtown - South Lake Union does not offer an airport shuttle service.

What time are check-in & check-out at Level Seattle Downtown - South Lake Union?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Level Seattle Downtown - South Lake Union?

Cats and dogs are welcome at Level Seattle Downtown - South Lake Union, with dog exercise areas and grooming services on offer. Just so you know, there's a limit of 2 pets.

Level Seattle Downtown - South Lake Union Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 812 out of 1192 reviews
Rating 8 - Good. 192 out of 1192 reviews
Rating 6 - Okay. 101 out of 1192 reviews
Rating 4 - Poor. 43 out of 1192 reviews
Rating 2 - Terrible. 44 out of 1192 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Stayed 5 nights in Sep 2025

10/10 Excellent

W

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Amazing amenities Family friendly
Stayed 2 nights in Sep 2025

8/10 Good

Christine

Stayed 8 nights in Aug 2025

10/10 Excellent

Nick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities
Stayed 2 nights in Aug 2025

10/10 Excellent

Austin D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, such easy access to other parts of the city and underground parking was a breeze. Sauna facilites and the gym were amazing. Walkable to great happy hours.
Stayed 3 nights in Sep 2025

10/10 Excellent

jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow! Exceeded expectations!

This place was absolutely amazing! My family loved how much space we had, the amenities were top notch and it was perfectly located to walk everywhere. You will not be disappointed. Will definitely stay with them again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jaime, Portland

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a 10/10 stay at this property. Beautiful and large rooms, great balcony views and awesome amenities. Must stay in Seattle area!
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

VIVIAN

Liked: Cleanliness, amenities
Pet friendly, staff are nice clean room
Stayed 1 night in Aug 2025

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New apartment-style short-term/long-term hotel. Nice kitchen and living room. Two pools were both nice but not exceptional. Stove hood didn't work and smoke alarm kept going off when cooking even with balcony door open. Desk staff were friendly and helpful but had long wait for checkout. Great washer and dryer in room. They bring new towels and take out the trash only when asked. Only one block from Whole foods and a great Asian Market, so super convenient. The area feels generally safe and clean. Rooms are bright and nice, but face other rooms and don't offer a lot of privacy. We would stay there again. Overall a good experience and good for the price for a two bedroom with kitchen and washer/dryer. Close to convention center and close to car rental places.
Stayed 7 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Disappointing

Nice amenities that are mostly unavailable to the hotel guests on the weekend due to residents using them. We enjoyed the pools and game room when we can get them. Deceiving advertising, it was not made clear that this is a hotel/residential building with a "party town" on the top floors where the roof top pool is. Not appropriate for families with small kids. And best surprise of all - returned home with a souvenir in the bag - cockroaches.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nailah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Saswati

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, safe and ameneties were perfect for our 4 day group trip. We could scooter to many eateries and Pike market. Overall it was a plesent experience.
Stayed 4 nights in Sep 2025

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in took 45 minutes. The room had zero color- literally everything was gray. Good luck, finding pool towels anywhere. The card access elevator system is confusing and you can literally get stuck inside the elevator if you miss your exit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bereniz

Stayed 4 nights in Aug 2025

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was hurt in the elevator and was told I be contacted. Never was.
Stayed 3 nights in Aug 2025

4/10 Poor

Mahnaz

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenny

Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the pools and patios
Stayed 1 night in Aug 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything was great! My only issues were the hot tub on the 2nd floor looked pretty dirty. Lots of floaters, debris and just kind of icky. There also weren’t any towels by the pool, which we eventually found in our rooms, but my boyfriend had to go back into the room to grab them but then got locked out due to the key card not working. We finally made it to the indoor hot tub and it was a lot cleaner.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the best hotels you can stay at when you compare all this hotel has. Full gym, 3 pools , game room, theatre rooms , bbqs everywhere , living room, dining room, washer and dryer, kids area , dog area ,balcony , and more!
Stayed 3 nights in Aug 2025

10/10 Excellent

Donyell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

AJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for executive but believe that i got Deluxe instead. The room smaller and it doesn't look like in the photo when i booked
Stayed 3 nights in Aug 2025