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Level Seattle Downtown - South Lake Union

3.5 star property
Family-friendly hotel with 2 hot tubs and 24-hour health club

Photo gallery for Level Seattle Downtown - South Lake Union

Indoor pool, outdoor pool, open open 24 hours a day, free pool cabanas
City view
Terrace/patio
Suite (Level)
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
110 BOREN AVENUE N., Seattle, WA, 98109
  • Space Needle
    ‪15 min walk‬
  • Pike Place Market
    ‪15 min walk‬
  • Seattle Waterfront
    ‪3 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Suite, 2 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Executive Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible

Pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible

Pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom (Office)

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom (Office)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms (Sky Suite & Office)

Smart TV, ping pong

Suite, 3 Bedrooms (Sky Suite & Office)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • City view
  • Sleeps 7
  • 3 King Beds

View all photos for Executive Suite, 2 Bedrooms (Office)

Pillow-top beds, in-room safe, individually decorated

Executive Suite, 2 Bedrooms (Office)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 5
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Suite, 3 Bedrooms (Sky)

Pillow-top beds, in-room safe, individually decorated

Suite, 3 Bedrooms (Sky)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 121 sq m
  • City view
  • Sleeps 7
  • 1 Double Sofa Bed and 3 King Beds

View all photos for Executive Room, 3 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Executive Room, 3 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 93 sq m
  • Sleeps 6
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 70 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 88 sq m
  • Sleeps 6
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Suite (Level, ADA)

Suite (Level, ADA)

Suite (Level, ADA)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Level)

Suite (Level)

Suite (Level)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 49 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 57 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms

8.2 out of 10
Very good
(14 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 65 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Sky)

Pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms (Sky)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 111 sq m
  • City view
  • Sleeps 5
  • 1 Double Sofa Bed and 2 King Beds

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About the area

Seattle

A family-friendly stay in Seattle awaits you at Level Seattle Downtown - South Lake Union. Within just a 15-minute stroll, you'll find popular places like Amazon Corporate Headquarters and Paramount Theatre. Highlights at this hotel include 2 hot tubs, an outdoor swimming pool and an indoor swimming pool. .Enjoy the 24-hour gym, sauna, karaoke and free pool cabanas. Business amenities include 2 meeting rooms and coworking space. Added amenities include free Wi-Fi in public areas and massage/treatment rooms. Bring your pet along and take advantage of this property's pet-friendly amenities, including an off-lead area and pet-grooming services. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 3.5-property class South Lake Union hotel include Lake Union and Seattle Convention Center Arch Building.

What's nearby

  • Seattle Center - 15 min walk - 1.3 km
  • Space Needle - 15 min walk - 1.3 km
  • Pike Place Market - 15 min walk - 1.3 km
  • Bell Street Cruise Terminal at Pier 66 - 20 min walk - 1.7 km
  • Seattle Waterfront - 3 min drive - 1.7 km

Getting around

  • Westlake Denny Wy Station - 4 min walk
  • King Street Station - 9 min drive
  • Seattle-Tacoma International Airport (SEA) - 20 min drive

Restaurants

  • ‪Altitude Sky Lounge - ‬5 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪45th Stop N Shop & Poke Bar - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Mendocino Farms - Westlake Ave - ‬5 min walk

About this property

Level Seattle Downtown - South Lake Union

Family-friendly hotel with 2 hot tubs and 24-hour health club
As a guest of Level Seattle Downtown - South Lake Union, you'll find 2 hot tubs, an indoor pool, an outdoor pool, and a 24-hour health club. Public spaces have free WiFi. Business amenities include 2 meeting rooms and coworking spaces. A sauna, a rooftop terrace, and spa services are also featured at the family-friendly Level Seattle Downtown - South Lake Union. For a fee, parking is available.

This 3.5-star Seattle hotel is smoke free.

  • 1 building
  • 272 guestrooms or units
  • 13 levels
  • Conference rooms
  • Karaoke
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • Water dispenser
Level Seattle Downtown - South Lake Union offers 272 air-conditioned accommodations with washers/dryers and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bathrobes and hairdryers.

This Seattle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 45 per night)
  • Wheelchair-accessible parking available

Things to do

  • 2 hot tubs
  • 24-hour health club
  • 24-hour pool access
  • Arcade/game room
  • Basketball
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Playground
  • Rock climbing
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Washer/dryer
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • An off-lead area and pet-grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.55 per accommodation, per night
The resort fee includes:
  • Children's club/arcade access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Nearby fitness centre access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 45 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Level Seattle Union Seattle
Level Seattle South Lake Union
Level Seattle Downtown South Lake Union
Level Seattle Downtown - South Lake Union Hotel
Level Seattle Downtown - South Lake Union Seattle
Level Seattle Downtown - South Lake Union Hotel Seattle

Frequently asked questions

What is the cancellation policy at Level Seattle Downtown - South Lake Union?

Level Seattle Downtown - South Lake Union offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Level Seattle Downtown - South Lake Union?

Yep, Level Seattle Downtown - South Lake Union has a secured covered self car park for USD 45 per night.

Are there any beaches close to Level Seattle Downtown - South Lake Union?

The closest beach to Level Seattle Downtown - South Lake Union is Alki Beach (6.5 km).

Is there a spa on site at Level Seattle Downtown - South Lake Union?

There's no onsite spa, but this property does offer spa services.

Does Level Seattle Downtown - South Lake Union have a pool?

Yep, and guests recommend it! Level Seattle Downtown - South Lake Union has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at Level Seattle Downtown - South Lake Union?

Level Seattle Downtown - South Lake Union features 2 hot tubs, a 24-hour health club and an outdoor pool.

Is Level Seattle Downtown - South Lake Union family-friendly?

You bet! With amenities such as a playground, an arcade and a gas grill, it's no surprise that Level Seattle Downtown - South Lake Union is a hit with families.

Is there a free airport shuttle available at Level Seattle Downtown - South Lake Union?

No, Level Seattle Downtown - South Lake Union does not offer an airport shuttle service.

What time are check-in & check-out at Level Seattle Downtown - South Lake Union?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Level Seattle Downtown - South Lake Union?

Cats and dogs are welcome at Level Seattle Downtown - South Lake Union, with dog exercise areas and grooming services on offer. Just so you know, there's a limit of 2 pets.

Level Seattle Downtown - South Lake Union Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 931 reviews
Rating 8 - Good. 152 out of 931 reviews
Rating 6 - Okay. 85 out of 931 reviews
Rating 4 - Poor. 36 out of 931 reviews
Rating 2 - Terrible. 33 out of 931 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful suite. Very comfortable beds. Great balcony and amenities
Stayed 1 night in Mar 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there was really nice
Stayed 1 night in Mar 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
amazing place! loved the outdoor pool ave spa and also the steam room! 10 out of 10!
Stayed 1 night in Mar 2025

6/10 Okay

Gabriel

Business traveller
Stayed 1 night in Mar 2025

10/10 Excellent

Ray

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Mar 2025

10/10 Excellent

akaysha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except some towels were dirty. Some with hairs in them. We had to go to the front desk to request replacement towels.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shon

Stayed 2 nights in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Great value.

Nice hotel in a good area. Had a 2 bedroom suite. One bedroom is more like a closet. Very small. All bed, but the bed was comfortable. Staff were nice. Would stay here again. Great value and one of the best and largest gyms I have ever seen in a hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super amazing property for your stay anytime. A lot of amenities to use.
Stayed 1 night in Mar 2025

10/10 Excellent

Cassie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room options, we really appreciated having multiple bedrooms. The pool options were great and the staff were lovely
Stayed 3 nights in Mar 2025

6/10 Okay

CALI

The rooms are spacious which is nice, but the staff friendliness and helpfulness could be significantly improved. Rooms and sheets should be cleaner.
Stayed 6 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 5 nights in Mar 2025

8/10 Good

Lindsay

Travelled with family
Liked: Cleanliness, staff & service
Clean and quiet. This is a convenient spot to stay and see a concert downtown.
Stayed 1 night in Mar 2025

6/10 Okay

Liz

Stayed 2 nights in Mar 2025

2/10 Terrible

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Solida

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were amazing! A fully furnished room might be a must have!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Avi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, beautiful amenities and the staff was kind but we did find the check out process quite rushed. Employees were out in the halls at check out time and knocking on doors for “room inspection” and forcing people out.
Stayed 1 night in Mar 2025

4/10 Poor

Gabriel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty hotel room

Nice modern hotel and lovely staff; however, I discovered a suspicious curly hair on the kitchen counter under the TV. Speaking of which, both TVs did not work. Network issues? Also, found a really gross long hair on my bed before going to sleep. The shower also had a really bad leak, out into main the bathroom tile, it's really really bad I had to use up all my towels!! The door on the left to the pool does not work with our key cards, which is very inconvenient. Also missing a Nespresso pod and one seemed used. See pics Dirty hotel room :((((((((((
Stayed 1 night in Mar 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is either new or remodeled. Very dated and luxury style. Lobby,indoor and outdoor pool, hot tub, suana and steam room. Game/family room a plus. We loved that our son had his own room from us. The kitchen, living room, dining room and balcony was large and contained all items we needed. The pool robes were an added plus. Only 2 items we felt could have been improved. Front desk was always busy and wait time too long, texted items needed per the request of the QR code hotel info but no one responded till over 5 hours. There were 2 staff members working hard and was very friendly but maybe during peak hours/days have more staff available. The other thing is that the bathroom sink area is too small with very limited counter space. Other than that it is an excellent place to stay and we will stay again in the future.
Stayed 3 nights in Feb 2025