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Sheraton Grand Seattle

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Sheraton Grand Seattle

Exterior
Wine bar
Exterior
Lobby
1 bedroom, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Bar
  • Breakfast available
The current price is NZ$590
includes taxes & fees
1 Aug - 2 Aug

Explore the area

Map
1400 6th Ave, Seattle, WA, 98101
  • Pike Place Market
    ‪8 min walk‬
  • Seattle Waterfront
    ‪12 min walk‬
  • Space Needle
    ‪20 min walk‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(176 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(167 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Mini-fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Mini-fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Mini-fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Mini-fridge
TV
Pillow menu
  • 111 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (View)

Suite, 1 Bedroom, Non Smoking (View)

Suite, 1 Bedroom, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Mini-fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Mini-fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Seattle

A luxury stay in the heart of Seattle awaits you at Sheraton Grand Seattle. Within just a 10-minute stroll, you'll find Paramount Theatre and Pike Place Market. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The fine-dining restaurant, Loulay Kitchen & Bar, serves French cuisine and is open for lunch and dinner. Fountain Wine Bar is the hotel's own wine bar. 3400 square feet (316 square metres) of event facilities include 51 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning to-go breakfast is served between 6 AM and 1:00 PM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class Downtown Seattle hotel include Seattle Aquarium and Seattle Great Wheel.

What's nearby

  • Paramount Theatre - 6 min walk - 0.5 km
  • Pike Place Market - 8 min walk - 0.7 km
  • Seattle Waterfront - 12 min walk - 1.0 km
  • Space Needle - 20 min walk - 1.7 km
  • Seattle Center - 2 min drive - 2.0 km

Getting around

  • Westlake Station - 4 min walk
  • King Street Station - 11 min drive
  • Seattle-Tacoma International Airport (SEA) - 28 min drive

Restaurants

  • ‪Din Tai Fung - ‬3 min walk
  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Monorail Espresso - ‬1 min walk
  • ‪Elephant & Castle - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Sheraton Grand Seattle

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Sheraton Grand Seattle offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 51 meeting rooms. Event space at this hotel measures 3400 square feet (316 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Sheraton Grand Seattle. Parking is available for a fee.

This 4.5-star Seattle hotel is smoke free.

  • 1236 guestrooms or units
  • 35 levels
  • 3400 sq ft of conference space
  • 316 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Grand Seattle offers 1236 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 78 per night)

Food and drink

  • Daily breakfast to-go available 6 AM to 1:00 PM for a fee: USD 3 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fountain Wine Bar
  • Loulay Kitchen & Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 51 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,400 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (102 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (183 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 35 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 1 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Destination fee: USD 30.9 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 3 to 15 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 78 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Seattle Sheraton
Hotel Sheraton Seattle
Seattle Hotel Sheraton
Seattle Sheraton
Seattle Sheraton Hotel
Sheraton Hotel Seattle
Sheraton Seattle
Sheraton Seattle Hotel
Sheraton Seattle Hotel
Sheraton Grand Seattle Hotel
Sheraton Grand Seattle Seattle
Sheraton Grand Seattle Hotel Seattle

Frequently asked questions

What is the cancellation policy at Sheraton Grand Seattle?

Sheraton Grand Seattle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Seattle?

As of 9 Jul 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Seattle on 1 Aug 2025 start from NZ$538.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Seattle?

Yep, Sheraton Grand Seattle has secured valet parking for USD 78 per night.

Are there any beaches close to Sheraton Grand Seattle?

The closest beach to Sheraton Grand Seattle is Alki Beach (6 km).

Does Sheraton Grand Seattle have a pool?

Sheraton Grand Seattle has an indoor pool.

What makes Sheraton Grand Seattle a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Grand Seattle.

Does Sheraton Grand Seattle serve breakfast?

Sure does, to-go breakfast is on offer daily from 6 AM to 1:00 PM.

Is there a free airport shuttle available at Sheraton Grand Seattle?

No, Sheraton Grand Seattle does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Seattle?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Grand Seattle?

Check-in begins at 3:00 PM. Check-out time is noon.

Sheraton Grand Seattle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1026 out of 1550 reviews
Rating 8 - Good. 289 out of 1550 reviews
Rating 6 - Okay. 118 out of 1550 reviews
Rating 4 - Poor. 56 out of 1550 reviews
Rating 2 - Terrible. 61 out of 1550 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Apr 2025

10/10 Excellent

monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a really good experience, the customer service was very good, very friendly, and the hotel was very nice. We would stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Ok

Clean hotel, but air is so dry my nose got all stuffy in reaction. The beds are hard as rocks. Clean, smells clean, updated, tons of amenity otherwise. Just need better signage for pools, and PLEASE get better mattresses
Stayed 1 night in Apr 2025

10/10 Excellent

Lanying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk crew was wonderful!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Antiah

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
n/a
Stayed 1 night in Apr 2025

8/10 Good

Kathryn

Liked: Staff & service
Good value. Wish they would offer 2 queens instead of doubles.
Stayed 1 night in Apr 2025

10/10 Excellent

Mayra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff members where very friendly. Walking distance to Pikes Market, Nordstrom, many other shopping stores and restaurants like Cheesecake Factory!
Stayed 1 night in Apr 2025

10/10 Excellent

Yomara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were are very nice and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Travelled with family and small children
Liked: Amenities
Everything was exceptional!
Stayed 1 night in Apr 2025

10/10 Excellent

Mikayla

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay with our dog as well
Stayed 1 night in Dec 2024

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
No bad
Stayed 1 night in Mar 2025

10/10 Excellent

sejin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Krystal Diane

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located little over priced
Stayed 17 nights in Mar 2025

8/10 Good

Timothy

Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Stayed 2 nights in Mar 2025

10/10 Excellent

NaRiMaN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are very friendly, and rooms are clean and very quiet, and this area is accessible to all attractive locations which you could walk within short distance.
Stayed 2 nights in Mar 2025

8/10 Good

Ezekiel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to light rail station and everything is perfect imo, except for the towels. They have a weird smell.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Kaitlyn

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Staff needs better attention to detail

For an upscale hotel this was rather disappointing. We reserved the room for 4 people, yet they only put 3 towels & 2 paper coffee cups & 2 plastic water cups. A hotel of this level should have real cups not just for class but sustainability as well. A pillow menu was advertised but not available. We opted for the discover Seattle option that was supposed to include free wifi but it did not. Our bathroom had the shampoo & conditioner bottles attached to the shower wall but the conditioner was completely out & you could tell where the body wash bottle was supposed to be but it was missing. The hand soap & toilet paper upon checking in was also almost completely out. The hair dryer plug in was also busted so that was not usable.
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Stayed 1 night in Dec 2024

10/10 Excellent

Bradley

Stayed 2 nights in Dec 2024