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Hotel Cetina Palacio Ayala Berganza.

Property class: 4

Photo gallery for Hotel Cetina Palacio Ayala Berganza.

A lobby with a reception desk, patterned tiles, a chandelier, and a staircase leading to another area.
A spacious bedroom with a large bed, a sofa, and a small table.
A courtyard with outdoor seating, a palm tree, and a building entrance.
A modern lobby with a brick wall, a green upholstered chair, and a potted plant.
A restaurant with a bar area, multiple tables and chairs, and a variety of food items displayed on shelves.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$187
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
Calle de las Carretas, 5, Segovia, Segovia, 40001
  • Place, Segovia Aqueduct
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Segovia Cathedral
    ‪7 min walk‬

Room options

View all photos for Standard Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and two framed pictures on the walls.

Standard Room

9.6 out of 10
Exceptional
(33 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

A bedroom with a large bed, a sofa, a small table, and a chair.

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room

A bedroom with a sloped ceiling, a large bed with white bedding and two yellow pillows, two bedside lamps, a wooden bench, and a green upholstered chair.

Executive Room

  • 85 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Room

A four-poster canopy bed with white bedding and yellow pillows, a wooden wardrobe, and a small round side table with a lamp.

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a large bed, a desk, and a chair.

Deluxe Room

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, 1 Bedroom

A hotel room with a bed, a sofa with yellow cushions, a mirror, a window with curtains, and a wooden door.

Family Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • 25 sq m
  • Sleeps 4
  • 4 Large Single Beds or 4 Large Single Beds and 8 King Beds

About the area

Segovia

Hotel Cetina Palacio Ayala Berganza. puts you in the heart of Segovia, within steps of San Millan Church and San Clemente Church. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a terrace, a garden and a fireplace in the lobby. Buffet breakfast is available on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM. .Places within a 5-minute walk of this 4-property class Segovia hotel include The Beaks House and Iglesia de Santa Columba.

What's nearby

  • Casa de los Picos - 3 min walk - 0.3 km
  • Segovia Aqueduct - 5 min walk - 0.4 km
  • Plaza Mayor - 5 min walk - 0.5 km
  • Segovia Cathedral - 7 min walk - 0.6 km
  • Alcazar of Segovia - 16 min walk - 1.4 km

Getting around

  • Segovia Station - 9 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 82 min drive

Restaurants

  • ‪Mesón de Cándido - ‬4 min walk
  • ‪La Tropical - ‬3 min walk
  • ‪Café Del Mercado - ‬3 min walk
  • ‪Bar El cochifrito - ‬4 min walk
  • ‪Haggen Acueducto 25 - ‬2 min walk

About this property

Hotel Cetina Palacio Ayala Berganza.

Hotel Cetina Palacio Ayala Berganza. offers its guests a terrace, tour/ticket assistance, and a garden. Public spaces have free WiFi. Hotel Cetina Palacio Ayala Berganza. also features concierge services, a fireplace in the lobby, and a front desk safe.

This 4-star Segovia hotel is smoke free.

  • 19 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
Hotel Cetina Palacio Ayala Berganza. offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Stereo

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • 4 steps to reach entrance
  • No lift

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 20 per night (919 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ayala Berganza
Ayala Berganza Hotel
Ayala Berganza Segovia
Hotel Ayala Berganza
Hotel Ayala Berganza Segovia
Hosteria Ayala Berganza Segovia
Palacio Ayala Berganza Hotel Segovia
Palacio Ayala Berganza Hotel
Palacio Ayala Berganza Segovia
Palacio Ayala Berganza
Palacio Ayala Berganza
Cetina Palacio Ayala Berganza
Hotel Cetina Palacio Ayala Berganza. Hotel
Hotel Cetina Palacio Ayala Berganza. Segovia
Hotel Cetina Palacio Ayala Berganza. Hotel Segovia

Frequently asked questions

What is the cancellation policy at Hotel Cetina Palacio Ayala Berganza.?

Hotel Cetina Palacio Ayala Berganza. offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Cetina Palacio Ayala Berganza.?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Cetina Palacio Ayala Berganza. on 19 Oct 2026 start from NZ$187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Cetina Palacio Ayala Berganza. serve breakfast?

Sure does, buffet breakfast is available on weekdays from 8:00 AM to 11:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Cetina Palacio Ayala Berganza.?

No, Hotel Cetina Palacio Ayala Berganza. does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Cetina Palacio Ayala Berganza.?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Cetina Palacio Ayala Berganza.?

No, pets are not allowed.

Hotel Cetina Palacio Ayala Berganza. Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 205 out of 270 reviews
Rating 8 - Good. 47 out of 270 reviews
Rating 6 - Okay. 12 out of 270 reviews
Rating 4 - Poor. 3 out of 270 reviews
Rating 2 - Terrible. 3 out of 270 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place, well located, very elegant and at a fair price!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Rooms are nice size, with great bathrooms. breakfast is very delicious with lots of choice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet, convenient location two minutes to the Roman Aquaduct The parking was very convenient right in front of the hotel which you have to pay every two hours till 8:00 pm
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location a 10 minute walk to the Aqueduct and a five minute walk to bus station. Spacious room, charming outdoor garden area, and very good breakfast. Lovely staff, especially Monika who was very helpful and an excellent asset to the property.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with a sizable room, well appointed bathroom, coffee maker, minifridge and close to everything! Highly recommend!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our very spacious room at the hotel Cetina. The staff was friendly and helpful. The breakfast buffet was wonderful and convenient.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Located within a short walk to the aqueduct, cathedral, and castle. Close to restaurants. Very close to the bus station. Very old Spain decor.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully preserved historic hotel. The architecture, interior details, and warm atmosphere but impeccably maintained and offers excellent comfort. It was truly a memorable experience.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing property close to all the tourist attractions. The only thing is the shower: the water pressure is not great and water temperature isn’t consistent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a lovely place to stay the staff is attentive and kind.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was incredible, room was clean & beautiful & couldn’t recommend more
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run medium sized hotel in a great location.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All good but bathrooms in need of updating
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, warm and welcoming. Room and bed very comfortable and perfect spot for walking to all the major spots in Segovia. Easy parking option. Breakfast room and bar lovely with a good selection. Very happy overall.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Highly recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great room and front desk employees were wonderful. The breakfast was terrific and well worth the price. Location was very good. Highly recommend this property.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Friendly staff, good location. The young women who booked us in at the hotel was top notch and extremely helpful.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel, within walking distance from the core part of the historic center of Segovia; and with a delicious breakfast buffet.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and great staff
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Staff & service
Service was great in reception they were really nice and helpful. But cleanest of the room wasn’t great. We have some few episodes with lights going on and off. We found parking in the paying parking spot in the front of the hotel that was great but we were only staying one night. The hotel has a parking place but is not exactly in the hotel. The location of the hotel is great a walking distance to the “Aqueduct” and the “Alcazar”
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Quaint and authentic The Bar should be open more hours and not closed on Sunday
Stayed 1 night in Mar 2026

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