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KOKO HOTEL Sendai Station West

3.5 star property
Hotel in Sendai with a 24-hour front desk

Photo gallery for KOKO HOTEL Sendai Station West

Breakfast meal
Lobby
Lobby
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
3-chome-8-27 Chuo Aoba Ward, Sendai, Miyagi, 980-0021
  • Place, Asaichi Morning Market
    ‪1 min walk‬
  • Place, Sendai City Tourist Information Center
    ‪5 min walk‬
  • Place, Nishikicho Park
    ‪9 min walk‬
  • Airport, Sendai (SDJ)
    ‪23 min drive‬

Room options

View all photos for Standard Semi-Double Room, Non-Smoking

Standard Semi-Double Room, Non-Smoking

Standard Semi-Double Room, Non-Smoking

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Fireplace
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Double Room, Non-Smoking

Standard Double Room, Non-Smoking

Standard Double Room, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Fireplace
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non-Smoking

Standard Twin Room, Non-Smoking

Standard Twin Room, Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Semi-double Non-smoking

Bathroom

Standard Semi-double Non-smoking

  • Sleeps 2

View all photos for Standard Double Non-Smoking

Desk, free WiFi, bed sheets

Standard Double Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Non-Smoking

Desk, free WiFi, bed sheets

Standard Twin Non-Smoking

  • Sleeps 2

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About the area

Sendai

At KOKO HOTEL Sendai Station West you'll be within steps of Sendai Ginza Street and Asaichi Morning Market. Highlights at this hotel include in-room free WiFi and fireplaces. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include luggage storage, a lift and a vending machine. .In proximity to this 3.5-property class Downtown Sendai hotel you'll find Sekisui Heim Super Arena.

What's nearby

  • Asaichi Morning Market - 1 min walk - 0.2 km
  • Sendai Ginza Street - 1 min walk - 0.2 km
  • Sendai City Tourist Information Center - 5 min walk - 0.4 km
  • Nishikicho Park - 9 min walk - 0.8 km
  • Sendai Anpanman Children's Museum & Mall - 15 min walk - 1.3 km

Getting around

  • Sendai Station - 2 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai (SDJ) - 33 min drive

Restaurants

  • ‪ドトールコーヒーショップ 仙台南町通り店 - ‬1 min walk
  • ‪泰陽楼 東三番町店 - ‬1 min walk
  • ‪CRAFT BEER MARKET 仙台駅前店 - ‬1 min walk
  • ‪大衆中華ちんまや - ‬2 min walk
  • ‪斎藤惣菜店 ころっけや - ‬2 min walk

About this property

KOKO HOTEL Sendai Station West

Hotel in Sendai with a 24-hour front desk
KOKO HOTEL Sendai Station West offers its guests a vending machine, multilingual staff, and a lift. Public spaces have free WiFi.

This 3.5-star Sendai hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 9 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
KOKO HOTEL Sendai Station West offers 170 air-conditioned accommodations with fireplaces and complimentary slippers. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bidets, hairdryers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Exterior
KOKO HOTEL Sendai Station South
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
4.2 out of 5, Very good, 233 reviews
KOKO HOTEL Sendai Station South

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Fireplace
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Koko Sendai West Sendai
KOKO HOTEL Sendai Station West Hotel
KOKO HOTEL Sendai Station West Sendai
KOKO HOTEL Sendai Station West Hotel Sendai

Frequently asked questions

What is the cancellation policy at KOKO HOTEL Sendai Station West?

KOKO HOTEL Sendai Station West offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at KOKO HOTEL Sendai Station West?

No, KOKO HOTEL Sendai Station West does not offer an airport shuttle service.

What time are check-in & check-out at KOKO HOTEL Sendai Station West?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at KOKO HOTEL Sendai Station West?

No, pets are not allowed.

KOKO HOTEL Sendai Station West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 172 reviews
Rating 8 - Good. 58 out of 172 reviews
Rating 6 - Okay. 23 out of 172 reviews
Rating 4 - Poor. 6 out of 172 reviews
Rating 2 - Terrible. 3 out of 172 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

RYU

Stayed 1 night in Sep 2025

8/10 Good

Nanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for sightseeing with easy access to trains and buses. Typical small room hard pillow luckily brought our own, bed was comfortable. Lots of eating places around, we went to Saizeriya next to Mos Burger it was cheap and cheerful but very busy only 5 minutes walk from hotel. Breakfast was a bit disappointing as it was only luck warm at best
Stayed 6 nights in Aug 2025

10/10 Excellent

minoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Hideto

Stayed 1 night in Jul 2025

8/10 Good

tung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5月份入住， 沒有冷氣。如果不打開窗就熱得難以入睡2，打開窗才好一點。
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean rooms at good location

Conveniently located near the JR station. The rooms were clean and relatively spacious. We were also allowed to store our luggages overnight without charge.
Stayed 1 night in Apr 2025

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

WEIJU

Stayed 1 night in Apr 2025

10/10 Excellent

chiu yueh

Stayed 2 nights in Apr 2025

10/10 Excellent

takaki

Stayed 1 night in Mar 2025

8/10 Good

Katsutoshi

Business traveller
Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Shannon

Stayed 2 nights in Feb 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to base your exploration of the city. Very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Bihuei

Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Koko hotel is relatively close to Sendai station, and more or less in the heart of the city. The room was quite large for the price, and the breakfast buffet was a great value. Given how the hotel is in the thick of things, it's really easy to find just about anything you could need right outside of the door; shopping streets, department stores, and public transit are all around but if the denseness of the city gets to be too much, there are also less densely populated places to shop just a couple of stops away via train. The Koko Hotel is also within walking distance of the Sendai City Museum and the ruins of Hanmaru Castle, which are fantastic places to visit in general. I love the city of Sendai, and I really enjoyed my time in the Koko Hotel. I would absolutely stay here again.
Stayed 2 nights in Feb 2025

4/10 Poor

Alex

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2024

10/10 Excellent

JiHwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Clean! Safe! Beautiful! Super amazing and kind staff!
Stayed 4 nights in Dec 2024

10/10 Excellent

Maurice, Santa Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

MINGXIANG, ONTARIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for stay & safe.
Stayed 3 nights in Aug 2024

10/10 Excellent

MINGXIANG, ONTARIO

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
good for stay & safe.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024