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Katamaran Hotel & Resort Lombok

4.5 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Katamaran Hotel & Resort Lombok

Outdoor pool
Ocean View Suite (King) | View from room
Outdoor pool
Tropical One Bedroom Pool Villa (King)
Premier Club (King)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service
The current price is NZ$170
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
Jalan Raya Mangsit Beach, Senggigi, Lombok, 83355
  • Place, Sunset Point
    ‪4 min walk‬
  • Place, Pantai Mangsit
    ‪9 min walk‬
  • Place, Pantai Kerandangan II
    ‪10 min walk‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪69 min drive‬

Room options

View all photos for Ocean View Suite (King)

Ocean View Suite (King) | View from room

Ocean View Suite (King)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Fan
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Tropical One Bedroom Pool Villa (King)

Tropical One Bedroom Pool Villa (King)

Tropical One Bedroom Pool Villa (King)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Private pool
Air conditioning
Free cots/infant beds
Fridge
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedrooms Private Pool Villa

Two Bedrooms Private Pool Villa

Two Bedrooms Private Pool Villa

Highlights

Balcony or patio
Garden
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 166 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Ocean View Suite (Twin)

Ocean View Suite (Twin)

Ocean View Suite (Twin)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Ceiling fan
Rainfall showerhead
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room (King)

Premium bedding, minibar, in-room safe, desk

Premier Room (King)

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Rainfall showerhead
Bathrobes
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Club (King)

Premier Club (King)

Premier Club (King)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Bidet
Deep-soaking bath
  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room (Twin)

Premier Room (Twin)

Premier Room (Twin)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Rainfall showerhead
Bathrobes
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ocean Front with Infinity Pool (King)

Ocean Front with Infinity Pool (King)

Ocean Front with Infinity Pool (King)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Fan
Premium bedding
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedrooms Family Suite

Premium bedding, minibar, in-room safe, desk

Two Bedrooms Family Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
2 bedrooms
Premium bedding
Rainfall showerhead
  • 130 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Rainfall showerhead
  • 76 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Penthouse

Presidential Penthouse

Presidential Penthouse

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 180 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Penthouse

Royal Penthouse

Royal Penthouse

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 180 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Senggigi

A luxury stay in Senggigi awaits you at Katamaran Hotel & Resort Lombok. You'll be 3.3 km (2 mi) from Senggigi Beach and 5.4 km (3.4 mi) from Pura Batu Bolong. Highlights at this beachfront hotel include 2 restaurants, 2 poolside bars and an outdoor swimming pool. .A day of pampering can include hot stone massages, Thai massages and body scrubs along with aromatherapy and reflexology. The bistro, The Kliff Bistro, serves local and international cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the on-site gym and kids' swimming pool. Business travelers can take advantage of a meeting room and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4.5-property class Senggigi hotel include Museum Negeri Nusa Tenggara Barat and Islamic Center NTB.

What's nearby

  • Sunset Point - 4 min walk - 0.4 km
  • Pantai Mangsit - 9 min walk - 0.8 km
  • Pantai Kerandangan II - 10 min walk - 0.9 km
  • Senggigi Beach - 4 min drive - 2.7 km
  • Bangsal Harbor - 33 min drive - 23.9 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 63 min drive

Restaurants

  • ‪Kebun Anggrek Restaurant - ‬4 min drive
  • ‪NooQ Seaside Cocktail Bar - ‬7 min walk
  • ‪Nuf Said - ‬12 min walk
  • ‪Gili Pool Bar - ‬12 min walk
  • ‪Qunci Sea Side - ‬4 min walk

About this property

Katamaran Hotel & Resort Lombok

Luxury hotel on the beach, with outdoor pool
Katamaran Hotel & Resort Lombok offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Katamaran Hotel & Resort Lombok. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Senggigi hotel.

  • 129 guestrooms or units
  • 4 levels
  • 29 buildings
  • 2 dining venues
  • 2 bars by the pool
  • Built in 2016
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Katamaran Hotel & Resort Lombok offers 129 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

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Qunci Villas Resort
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 492 reviews
The price is NZ$218
includes taxes & fees
1 Jan - 2 Jan 2026
Qunci Villas Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Kliff Bistro
  • The Sail Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 buildings
  • 4 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 5 -10 years old for breakfast when sharing existing bedding.
The credit or debit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification for all bookings where payment for the stay will be made on site.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Katamaran Hotel & Resort Lombok

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 814027.5 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 814027.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Katamaran Resor Hotel Senggigi
Katamaran Resor Senggigi
Katamaran Resort Senggigi
Katamaran Hotel Resort Senggigi
Katamaran Senggigi
Katamaran Resort Lombok/Senggigi
Katamaran Hotel Resort
Katamaran Resor
Katamaran Resort
Katamaran Hotel Resort
Katamaran & Lombok Senggigi
Katamaran Hotel & Resort Lombok Hotel
Katamaran Hotel & Resort Lombok Senggigi
Katamaran Hotel & Resort Lombok Hotel Senggigi

Frequently asked questions

Is parking available at Katamaran Hotel & Resort Lombok?

Yep, Katamaran Hotel & Resort Lombok has a free self car park and free valet parking.

How much does it cost to stay at Katamaran Hotel & Resort Lombok?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Katamaran Hotel & Resort Lombok on 11 Jan 2026 start from NZ$169.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Katamaran Hotel & Resort Lombok?

Yep, Katamaran Hotel & Resort Lombok is a short 9-minute walk from Pantai Mangsit. Fun beach activities include snorkelling, scuba diving and fishing.

Is there a spa on site at Katamaran Hotel & Resort Lombok?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Katamaran Hotel & Resort Lombok have a pool?

Katamaran Hotel & Resort Lombok has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

What luxury perks are available at Katamaran Hotel & Resort Lombok?

Katamaran Hotel & Resort Lombok features 2 poolside bars, an outdoor pool and 2 restaurants.

What makes Katamaran Hotel & Resort Lombok a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Katamaran Hotel & Resort Lombok.

Is Katamaran Hotel & Resort Lombok family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Katamaran Hotel & Resort Lombok is a hit with families.

Does Katamaran Hotel & Resort Lombok serve breakfast?

Yep, brekkie is offered daily.

Is there a free airport shuttle available at Katamaran Hotel & Resort Lombok?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Katamaran Hotel & Resort Lombok?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Katamaran Hotel & Resort Lombok?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Katamaran Hotel & Resort Lombok?

No, pets and service animals are not allowed.

Katamaran Hotel & Resort Lombok Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 404 out of 542 reviews
Rating 8 - Good. 115 out of 542 reviews
Rating 6 - Okay. 13 out of 542 reviews
Rating 4 - Poor. 6 out of 542 reviews
Rating 2 - Terrible. 4 out of 542 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justyna

Stayed 2 nights in Sep 2025

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2025

10/10 Excellent

Mehvash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing hotel. Aesthetically beautiful, well located and just a dream for the whole family.
The walk to breakfast
Sunset
Favourite breakfast 😍
Stayed 4 nights in Jul 2025

8/10 Good

Brianna

Liked: Cleanliness, property conditions & facilities
Room was clean and the views lovely
Stayed 2 nights in Jul 2025

10/10 Excellent

Suraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Great food, super nice stuff and a beautiful view. (Trashbins could be a bit bigger) ⭐️⭐️⭐️⭐️⭐️
Stayed 10 nights in Jun 2025

10/10 Excellent

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful stay on this beautiful island, solo travelling and felt very comfortable staff super friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel, right on the beach, fantastic breakfast, two nice restaurants ( though rather expensive compared with outside) lovely pools overlooking the sea and very nice large room. All the staff were very helpful. There is nothing around the hotel to see or do but a taxi to the town only costs £1.50. The taxi from the ferry cost £12.50 and the one to the airport £16.50 ( but not booked via the hotel)
Stayed 4 nights in May 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Louise, Burton upon Stather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel room it was club sea view.
Stayed 1 night in May 2025

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Deborah, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have nothing but amazing things to say about this hotel and its staff! Extraordinary! Beautiful large rooms, fabulous restaurants, lively beach chairs and pools! Staff are so kind and helpful!
Stayed 6 nights in May 2025

10/10 Excellent

Herma, St. Albert

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Wonderful property! Our room was large with a beautiful view of the ocean. Staff was very friendly and attentive. They went above and beyond. Buffet style Breakfast with a very large variety was excellent. Loved the on-site Klif Restsurant.
Stayed 6 nights in May 2025

6/10 Okay

Simon

Travelled with partner
Liked: Cleanliness, staff & service
Senggigi is a good location, although no restaurants outside of hotels, I upgraded to a pool suite as my sea view room overlooked the pool bar, my room was a little tired, fittings were old and tired, a cupboard door was hanging loose on it's hinges, mirrors were tarnished, room needed a refurb
Stayed 2 nights in May 2025

8/10 Good

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice experience. However the hot water for bath tub was not working well
Stayed 1 night in May 2025

10/10 Excellent

Umair

Stayed 5 nights in Apr 2025

10/10 Excellent

John Joshua

Stayed 9 nights in Mar 2025

8/10 Good

Imraan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wow factor hits you the moment you arrive. From a spacious lobby with lit water features immaculately clean, to greetings from smiling staff. It's right on the beach front, with true infinity pools, that lead your eye right out to the sea. Open air restaurant for three meals a day with sumptuous breakfast included. Plenty of variety and styles. The rooms are either small villas by the see through pool, or at the other end, a 4 storey hotel block with rooms having a sea view & 4 small villas on the ground floor with their own pool. We had an oceanview deluxe room, completely facing west to catch the sunsets every night. The rooms are huge with a safe, kettle, fridge, TV and large closet, plenty of cupboard & drawer space. There are tea & coffee supplies & bottles of fresh water every day. Beach towels are provided. The bathrooms are the biggest I've ever seen, all capable of taking wheelchairs should you need it, &all floors are serviced by elevators. There is a rooftop gym, cliff restaurant, paid for airport shuttles, tours to the nearby Gili Islands & excellent snorkelling right off the beach. The resort rooms all have balconies & there are really comfortable day beds, in the immaculate grounds & by the pools, which also has a swim up bar. The staff are amazing, Fery & Dwi at the restaurant to name just two. The staff are this hotels biggest assets. One downside is there are NO USB charging sockets in the rooms, so bring a plug/lead for the tv USB socket
Stayed 13 nights in Feb 2025

2/10 Terrible

Mary

I booked this hotel based on the reviews but I wish I had read the negative ones. I had a Premier Club King Room which looked beautiful on the website but it had broken tiles in the bathroom and the furniture was dated and worn. The hotels sun loungers were stained and some burst at the seams. The beach was littered with plastic bottles in the morning. You can’t drown out the call to prayer from the nearby mosque. The hotel is not in a walkable area, there are no streetlights and nothing nearby so taxis are the only option. Despite all that, I wish I paid attention to the reviews regarding the poor quality of the food, if I had I wouldn’t have eaten at their ‘The Kliff’ restaurant - I was ill with food poisoning for 5 days afterwards. The staff were very kind but the manager, Mr Weylan was dismissive saying that he didn’t know if it was food poisoning because he is not a doctor! You do not need to be a doctor nor see a doctor to know what food poisoning is. The hotel refunded the cost of the meal and as I was leaving the next day took me to the harbour. Mr Weylan said he would keep in touch by WhatsApp but that didn’t happen. Every other member of staff apologised about the incident. I’m lucky, I’m a fit and healthy person otherwise I would have needed a doctor. Read the reviews others have written about the food then decide to stay somewhere else. My holiday was ruined thanks to the Katamaran.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary Lynn, Verdun

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and rooms .. very clean . Food in both restaurants exceptional including staff . Loved it!
Stayed 5 nights in Feb 2025

10/10 Excellent

Kiera

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, lovely staff, perfect for a much needed break. Rooms were huge and the sunset view was beautiful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stuart

Stayed 6 nights in Jan 2025

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly felt like I was part of the family welcome by everybody spoken to by everybody everyone had great big smiles were very welcoming and accommodating nothing was ever too much trouble I think I must have laughed every day with everybody I had cookery lesson and the chefs who are talented should be step-by-step each process for every particular dish. It was so good at this place that when I returned to the island after a brief stay back in Jakarta, I went back and stayed longer. The sun sets from the restaurant and beach were incredible.
Stayed 7 nights in Jan 2025

4/10 Poor

Emma, hurstpierpoint

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A concrete highrise! Expensive and not worth it. No privacy at all in our plunge pool as it led on to the communal walk through. Inauthentic - beach covered in plastic (the same goes for most of Lombok and Bali though) staff didn't understand English - I tried to cancel the spa 3 times before the appointment was cancelled. Most miserable christmas! The rat beneath the decking didn't thrill us either.
Stayed 3 nights in Dec 2024