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Pool Villa Merumatta Senggigi

4.0 star property

Photo gallery for Pool Villa Merumatta Senggigi

Aerial view
3 restaurants; breakfast served
Meeting facility
Building design
Poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$350
includes taxes & fees
10 June - 11 June

Explore the area

View map
Jl. Raya Senggigi, Senggigi, Lombok, 83355
  • Place, Senggigi Beach
    ‪6 min walk‬
  • Place, Art Market Senggigi
    ‪11 min walk‬
  • Place, Pura Batu Bolong
    ‪4 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪81 min drive‬

Room options

View all photos for Pool Villa Club (Lagoon Swimming Pool with Private Jacuzzi)

Premium bedding, minibar, in-room safe, desk

Pool Villa Club (Lagoon Swimming Pool with Private Jacuzzi)

  • 160 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pool Villa Club Duplex Family (Lagoon Swimming Pool with Private Jacuzzi)

Premium bedding, minibar, in-room safe, desk

Pool Villa Club Duplex Family (Lagoon Swimming Pool with Private Jacuzzi)

8.0 out of 10
Very good
(2 reviews)
  • 160 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Senggigi

You'll be connected to a shopping centre at Pool Villa Merumatta Senggigi, and within just a 10-minute stroll of Senggigi Beach and Art Market Senggigi. Highlights at this beachfront hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing day at Purnama Spa can include massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, Beach Comber Brassserie, is open for breakfast. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and free kids' club. Other amenities include free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Senggigi hotel, you'll be 25.7 km (16 mi) from Bangsal Harbor.

What's nearby

  • Senggigi Beach - 6 min walk - 0.5 km
  • Art Market Senggigi - 11 min walk - 0.9 km
  • Pura Batu Bolong - 4 min drive - 1.7 km
  • Bangsal Harbor - 43 min drive - 31.3 km
  • Gili Trawangan Beach - 48 min drive - 32.5 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 61 min drive

Restaurants

  • ‪Matahari Cafe Senggigi - ‬2 min walk
  • ‪Bale Tajuk Cafe - ‬3 min walk
  • ‪Papaya Cafe Sengigih Lombok - ‬3 min walk
  • ‪La Terrazza - ‬3 min walk
  • ‪Warung Maldini - ‬2 min walk

About this property

Pool Villa Merumatta Senggigi

Pool Villa Merumatta Senggigi offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A free manager's reception is offered. Public spaces have free WiFi.

A children's pool, spa services, and a terrace are also featured at the family-friendly Pool Villa Merumatta Senggigi. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Senggigi hotel.

  • 16 guestrooms or units
  • 2 levels
  • 10 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 2000
  • Manager's reception (free)
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Pool Villa Merumatta Senggigi offers 16 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and hairdryers.

This Senggigi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Purnama Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 7 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Similar properties

Outdoor pool
Katamaran Hotel & Resort Lombok
Senggigi
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.7 out of 5, Exceptional, 555 reviews
The price is NZ$208
includes taxes & fees
10 June - 11 June
Katamaran Hotel & Resort Lombok

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 10:00 AM to 8:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • Beach Comber Brassserie

Things to do

  • 2 outdoor tennis courts
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • 10 buildings
  • 2 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pool Villa Merumatta Senggigi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 450000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 450000 per vehicle (one-way)
  • Rollaway bed fee: IDR 450000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pool Villa Club
Pool Villa Club Hotel
Pool Villa Club Hotel Senggigi Beach Lombok
Pool Villa Club Senggigi Beach Lombok
Pool Villa Club Senggigi Beach Lombok Hotel
Pool Villa Club Lombok Hotel
Pool Villa Club Lombok
Pool Villa Merumatta Senggigi Hotel
Pool Villa Club Senggigi Beach Lombok
Pool Villa Merumatta Senggigi Senggigi
Pool Villa Merumatta Senggigi Hotel Senggigi

Frequently asked questions

What is the cancellation policy at Pool Villa Merumatta Senggigi?

Pool Villa Merumatta Senggigi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pool Villa Merumatta Senggigi?

As of 9 Jun 2026, prices found for a 1-night stay for 2 adults at Pool Villa Merumatta Senggigi on 10 Jun 2026 start from NZ$350, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pool Villa Merumatta Senggigi?

Yep, Pool Villa Merumatta Senggigi has a free self car park.

Are there any beaches close to Pool Villa Merumatta Senggigi?

Yep, Pool Villa Merumatta Senggigi is a short 4-minute walk from Senggigi Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Pool Villa Merumatta Senggigi?

Yep, Purnama Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Pool Villa Merumatta Senggigi have a pool?

Pool Villa Merumatta Senggigi has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Pool Villa Merumatta Senggigi?

Pool Villa Merumatta Senggigi features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Pool Villa Merumatta Senggigi a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Pool Villa Merumatta Senggigi.

Is Pool Villa Merumatta Senggigi family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Pool Villa Merumatta Senggigi is a hit with families.

Is there a free airport shuttle available at Pool Villa Merumatta Senggigi?

No, but there's an airport shuttle that runs from 10:00 AM - 8:00 PM on request for a fee.

Is there a bar or restaurant at Pool Villa Merumatta Senggigi?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pool Villa Merumatta Senggigi?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pool Villa Merumatta Senggigi?

No, pets and service animals are not allowed.

Pool Villa Merumatta Senggigi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 73 out of 117 reviews
Rating 8 - Good. 37 out of 117 reviews
Rating 6 - Okay. 5 out of 117 reviews
Rating 4 - Poor. 2 out of 117 reviews
Rating 2 - Terrible. 0 out of 117 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
I love to stay the resort was clean. The people were friendly. The facilities are a little bit older, but still maintained.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort grounds are spacious and well maintained. The location is walkable to shops and restaurants. The resort is surrounded by water 270 degrees and has spectacular sunset views. The staff are friendly are always focussed on your enjoyment. The pool villa pool was excellent.
Stayed 10 nights in Jan 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property. Our room had everything we needed for our stay. Staff were amazing and went out of their way to help us. Food at the restaurant was wonderful. Snorkelling straight out from the resort was beautiful, lots of fish and impressive coral.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities
Pros... Staff and service. Views are wonderful. Pools, lounging chairs. Beach access was not busy. Breakfast was included and many options. Nice place to walk around. Loved the pool villa with a private swimming area. Cons... Rooms were very nice but somethings were a bit dated/didnt work well (locks, doors). Sewer smell coming up from the toilet and shower drain. Loved the stay overall! Great staff and location. Would come back again.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marmutta perfect stay

Outstanding! Beautiful villa with lovely private jacuzzi and pool shared with just a few villas. 2 restaurants, beach, tennis court. Very safe and the complex was immaculately maintained. 2 minutes walk from the main street with easy access to restaurants, shops, massage etc 20 minutes drive for boats to Gili Islands A lovely place to chill for a few days
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Meredith

Liked: Staff & service, amenities, property conditions & facilities
We loved the solitude .. the room and facilities The pool villa was amazing and this resort exceded our expectations... thankyou Tuti and Maya for all your help and information... and for going above and beyond We will be returning for sure
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Pat

Liked: Cleanliness, staff & service
Hot water was not that good
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Anund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merumatta is a former flagship resort at Senggigi, and the pool villa club was built 2000. It is very well maintained, and the service is superb. Positioned on the Senggigi beach, it is a great place for relaxing and sunbathing. It is also a great start point for tours to the gilis in north or south, as well as to the Rinjani mountain. The villa and its surroundings are clean. The villa is spacious and well maintained. The personell is attentive and ever-present when needed. One day our jacuzzi stopped working. 5 minutes after we told the receiption, a guy was on-site to repair it. At the same time, it must be mentioned that the facilities are a little worn down. A renewal would be appreciated. All in all, we had a great time and would absolutely recommend the Merumatta Pool Villa.
View from Merumatta’s ‘Sunset Bar’
Stayed 9 nights in Sep 2025
Verified

6/10 Okay

Glynn

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No Gymnasium or exercise facility. No mini bar in the room. No coffee pod machine in the room, not even a plunger and they refused to supply either. The pool at the Pool villas consistently carried leaf litter. Adding insult to injury, they have deliberately crippled WiFi calling on their Internet connection. When asked, they gave no reason for this. I emailed them about this and eight days later am still awaiting a response. I used the WiFi in the cafes in town to make WiFi calls. No other establishment I have stayed at in the last six months (about five) did this. The establishment is old and tired: I get the impression they're just waiting for an opportunity to knock it down and rebuild. 5 star? They're kidding. Maybe 25 years ago. Not now. The world has moved on and expectations have risen.
Stayed 11 nights in Dec 2025
Verified

4/10 Poor

Leighton

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staying at the Merumatta was likened to Indonesian tourism in the 1980/90s. Everything was outdated - the villas were tired, and quite poorly furnished. The aircon in bedroom had to be attended to three times, on the last night it spat ice before then again blowing warm air. We got sick of asking it to be repaired, when what actually was needed was to be replaced. The outdoor spa would only fill to half full due to leaks, so it could not be used. The shower head on en-suite bathroom was faulty, so we largely showed downstairs. The breakfast was perhaps the most disappointing. It was poor quality and chaotic service. The salad bar was dirty, the egg station was slow and disorganized, juice warm and not fresh, coffee tepid - limited fresh fruit, you get my drift. It was perhaps the worst breakfast experience I have had in Indonesia in the many times I have travelled here, and certainly not worthy of the hotel rating. We ate breakfast outside of the hotel a couple of days, because we just could not cope with the poor quality. It would benefit from an experienced and organized service manager - who understands modern hotel breakfast catering/service. To balance my negatives, the cleaning service and linen were good, and the grounds lovely. Sitting at the beach to watch the sunset was a highlight; and the food and beverage prices were reasonable albeit limited to one venue. This isn’t enough for me to consider returning or recommending to others. Overall disappointing.
Stayed 7 nights in Sep 2024
Verified

4/10 Poor

koichi

Disliked: Cleanliness, amenities, property conditions & facilities
スタッフの対応は挨拶行動とも非常に良いが。 部屋内の設備が老朽化しているのか。 壊れているのもある。 朝食ご朝6時からだが食事のセットアップが出来ていない完璧に出来るのは9時頃からである。スタフ対応挨拶のみ最高以外は最悪。
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Anita

Liked: Cleanliness
Disliked: Property conditions & facilities
Riesen Anlage, bemüht, aber mit großem Investitionsstau!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Kiyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
敷地の広さにびっくり、中にて過ごすのは満足ですが、外に出るにはタクシーも呼べないホテルのくるまちゃたーするしかない
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Cornelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotelkamer met gedeeld zwembad

Enorme kamer van twee verdiepingen van alle luxe voorzien. Fijn bed. Beneden stap je van je van je terras zo het zwembad in waar je, letterlijk, een rondje langs de 14 bungalows kan zwemmen.
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was amazing and having the pool outside was wonderful. We had so much space and everything was catered for quickly by the staff. We had some issues in our room when we arrived but they were fixed by a team of workers very quickly. Our room was cleaned and refreshed multiple times a day with bottomless bottled water which made everything a lot easier. Breakfast was good and had many choices. The hotel was very private and quiet. While there was a pool bar it was not open for drinks just the complimentary afternoon tea (which was great as a small late lunch) and the restaurant was only open for breakfast which was disappointing although many other choices are a short stroll away. If you like a little bit of a crowd and atmosphere this is not the place for you, there is a lot of space and even though all villas were full it felt 'empty'. I would also be mindful if you are a lighter sleeper as prayers start at 4.30am everyday and were very loud. While during the day they were lovely in the background, we were not able to sleep through them and they continued for around 20 minutes at a time. Overall a wonderful location, a great hotel and we loved our holiday.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. I would definitely stay there again.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Jack Sen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Private villas with direct beach and pool access

Private and exclusive with the pool just in front of every villa. Quiet and peaceful with beach in front as well.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

GAELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Agréable mais mauvais rapport qualité prix

Bel hôtel mais un peu vieillissant, la villa est spacieuse cependant ce n’est pas une villa pour 4 à la base puisqu’il n’y a qu’une chambre (en mezzanine) et deux petits lits ont été simplement rajoutés dans le salon...pas terrible pour le confort de tous!
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Villen war sehr schön und die Anlage mit dem Pool sehr gepflegt. Nur der Strand und die Stadt haben uns nicht so gut gefallen. Das Restaurant Tempaktu direkt gegenüber der Einfahrt zu den Pool Villas ist geschmacklich sehr zu empfehlen.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, we stayed 7 nights. Friendly and helpful staff. Pool villas are great for a family holiday, lots of room, everything you need, jump in the pool from your lounge terrace - fantastic! Lombok is recovering from the earthquake last year, this hotel is unaffected, beautifully maintained, wonderful lagoon pool + gardens. It was lovely sitting on the terrace looking at the pool, gardens and hills above. We thoroughly enjoyed our breakfasts - our waitress in particular was very helpful and looked after us every morning. A highlight is the beach restaurant with evening BBQ and live music, a lovely way to end the day. Great food, sunset, sun-downers and great music.
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel with fantastic service

The resort is gorgeous, with a beautiful river pool meandering right outside the door of your spacious villa. Everyone who works there is incredibly kind and responsive. Highly recommend!
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent from the moment our transfer arrived at 1am. The room was clean and tidy upon arrival and maintained every day of our stay with daily cleaning and evening turndown service. Breakfast was freshly made each day with service staff and chef accomodating to our gluten free needs. Afternoon snack and tea/coffee in the pool was a welcome break from the stress of lazing around the pool. The staff made the effort to learn our children's names which made a big difference to their experience. Thank you for a wonderful week in your resort.
Stayed 7 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
From the minute we arrive ( very late) we were greeted and treated with 5 star service, our room was more then we expected and extremely comfortable. Breakfast was absolutely delicious the pool was right on our door step but private at the same time. All staff were very friendly and nothing was to much to ask. We would definitely recommend Pool Villa Club to our friends and stay here again.
Stayed 5 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Staff at the front counter were very accommodation & the two storey villas are stunning.
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ブラインドがいくつか壊れていた。換気扇の音がうるさかった。シャワーヘッドがすぐに外れる。入浴中に虫除けスプレーをするために勝手に部屋に入られる。お部屋の掃除の際にコーヒー、紅茶の補充がない日があった。 しかし、スタッフのみなさんは感じが良く、ゆったり過ごせました。また利用したいヴィラです。
Stayed 3 nights in Apr 2019