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4.5 out of 5

"Great location in a big city. Our original room wasn't big enough for a family of four but the friendly and capable staff worked to find a good soluti ... " More

By a verified traveller on Sat 26 Jan 2019

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Hotel Description

A luxury stay in the heart of Seoul awaits you at Grand Hyatt Seoul. Within just a 10-minute stroll, you'll find Namsan Botanical Garden and Itaewon Antique Furniture Street. Highlights at this hotel include 6 restaurants, 3 bars/lounges, and a full-service spa.

You can enjoy LED TVs with cable channels, and all 615 rooms feature free wired Internet, sitting areas, and WiFi. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium bedding and down comforters welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Coffee/tea makers, free newspapers, and free bottled water are also available.

A day of pampering at Hyatt Pure Spa can include massages, body scrubs, and facials along with access to the mud bath and sauna. The buffet restaurant, Terrace, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, indoor swimming pool and nightclub plus access to aerobics classes. A conference center, a meeting room, and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a 24-hour fitness center, and a spa tub. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 5-star Itaewon hotel include Leeum Samsung Museum of Art and Itawon Street.

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Single Beds, River View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Hyatt Seoul ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hyatt Seoul

Everyone (4)
5 out of 5

Posted by on 25 Feb. 2019

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4 out of 5
Great location in a big city. Our original room wasn't big enough for a family of four but the friendly and capable staff worked to find a good solution for us. The hotel's facilities are wonderful for families... heated pool, tennis, ice skating (on the summer outdoor pool) - all sensational. Plus it's a short hike from the Seoul Needle and sensational gardens and views.

Posted by on 26 Jan. 2019

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5 out of 5
This hotel lived up to the expectations of the Hyatt group of hotels. The suite was large and very well presented with quality fixtures and fittings. For a large hotel during a busy period the staff were surprisingly friendly and attentive to all my needs. The down side beyond their control was the weather which prevented using the outdoor facilities which appeared to be extensive. I would certainly return to this hotel and recommend it to my friends and colleagues.

Posted by , from Caloundra Australia on 1 Oct. 2018

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4 out of 5
Nice hotel, good views and facilities. Expensive to drink or eat at the hotel though which puts you off a bit.

Posted by , from Mermaid Beach on 19 Aug. 2018

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Property Features

Grand Hyatt Seoul offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 6 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, a meeting room, and limo/town car service. A children's pool, a seasonal outdoor pool, and a nightclub are also featured at the luxury Grand Hyatt Seoul. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. This 5-star Seoul hotel is smoke free.

  • 1 building
  • 615 guestrooms or units
  • 20 levels
  • 6 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Nightclub
  • Bar by the pool
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Incheon Intl. Airport (ICN) (67.9 km / 42.2 mi)
  • Metro station: Itaewon Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hyatt Seoul offers 615 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Seoul hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Terrace - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.

322 Sowolro - Steakhouse - Overlooking the pool, this steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

322 Sowolro - Kauri - Overlooking the pool, this sushi bar serves lunch and dinner. Open daily.

322 Sowolro - Teppan - Overlooking the garden, this theme restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

322 Sowolro - Tenkai - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Additional fees apply to children 4-12 years old for breakfast when sharing existing bedding.

The property’s sauna is closed on the first Monday of each month.

Please note: Access to the swimming pool is limited to once per stay.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KRW 60500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Children 12 years old and younger are not allowed in the Grand Club Lounge after 6 PM. Additional fees apply to children 4-12 years old for breakfast in the Grand Club Lounge. Also, extra charges apply for additional guests entering the lounge.

Surcharges apply for use of the sofa bed in the guestrooms.

This property does not accept Union Pay or JCB for all bookings where payment for the stay will be made on site instead of at the time of booking. Bookings made with these credit cards will be cancelled.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Parking height restrictions apply
  • Number of children who can stay for free – 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: KRW 55000 for adults and KRW 27500 for children (approximately)
  • Fee for in-room wireless Internet: KRW 0 per night (rates may vary)
  • Airport shuttle fee: KRW 16000 per person (one-way)
  • Airport shuttle fee per child: KRW 8000 (one-way)
  • Self parking fee: KRW 10000 per day
  • Valet parking fee: KRW 25000 per day
  • Rollaway bed fee: KRW 60500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Seoul
  • Grand Hyatt Seoul Hotel
  • Hyatt Seoul Grand
  • Seoul Grand Hyatt
  • Grand Hyatt Seoul Hotel Seoul
  • Grand Hyatt Seoul Hotel
  • Seoul Hyatt
  • Grand Hyatt Seoul Seoul
  • Grand Hyatt Seoul Hotel Seoul

You should know

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.