Roynet Hotel Seoul Mapo

3.5 star property
Hotel with a restaurant, near The Hyundai Seoul

Photo gallery for Roynet Hotel Seoul Mapo

Exterior
Property video
Interior
Lobby
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is NZ$229
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
67, Mapo-daero, Mapo-gu, Seoul, 04157
  • Namdaemun Market
    ‪4 min drive‬
  • Myeongdong Street
    ‪5 min drive‬
  • N Seoul Tower
    ‪9 min drive‬
  • Seoul (ICN-Incheon Intl.)
    ‪57 min drive‬

Room options

Deluxe Triple Room (High Floor, Breakfast for 3)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
Electric kettle
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Trundle Bed

Double Room, Accessible

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Junior Suite Triple

Highlights

Air conditioning
Executive Lounge
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Trundle Bed

Superior Double

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room (High Floor)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Premium Suite Triple, Breakfast for 3

Highlights

Air conditioning
Executive Lounge
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Trundle Bed

Twin Room, Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Triple Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Trundle Bed

Standard Double Room (High Floor)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
Electric kettle
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Junior Suite Triple, Breakfast for 3

Highlights

Air conditioning
Executive Lounge
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Trundle Bed

Superior Double Room (High Floor)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Junior Suite Family

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Trundle Beds

Royal Suit Room

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
  • 78 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Suite Family, Breakfast for 4

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Executive Lounge
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Trundle Beds

Royal Suit Triple Room

Highlights

Air conditioning
Executive Lounge
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 78 sq m
  • 1 bedroom
  • River view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Trundle Bed

Junior Suite Family, Breakfast for 4

Highlights

Air conditioning
Executive Lounge
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Trundle Beds

Royal Suit Triple Room 3 People BreakFast

Highlights

Air conditioning
Executive Lounge
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 78 sq m
  • 1 bedroom
  • River view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Trundle Bed

Premium Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Royal Suit Family Room 4 People BreakFast

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 78 sq m
  • 1 bedroom
  • River view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Trundle Beds

Royal Suit Family Room, Breakfast for 3

Highlights

Air conditioning
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
Electric kettle
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Trundle Beds

Standard Double Room

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Premium Suite Family

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Trundle Beds

Standard Twin Room

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Junior Suite Family, Breakfast for 3

Highlights

Air conditioning
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
Electric kettle
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Trundle Beds

Premium Suite Triple

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Trundle Bed

Premium Suite Family, Breakfast for 3

Highlights

Air conditioning
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
Electric kettle
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Trundle Beds

Deluxe Double Room (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Triple Room (Breakfast for 3)

Highlights

Air conditioning
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
Electric kettle
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Trundle Bed

Royal Suit Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 78 sq m
  • 1 bedroom
  • River view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Trundle Beds

Premium Suite

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Triple Room (High Floor)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Trundle Bed

Junior Suite

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Bidet
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Seoul

Roynet Hotel Seoul Mapo puts you in the centre of Seoul, 3.2 km (2 mi) from Hongdae Street and 3.3 km (2 mi) from The Hyundai Seoul. Highlights at this hotel include a restaurant. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Korean breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Mapo-gu hotel, you'll be 4.2 km (2.6 mi) from Namdaemun Market and 4.9 km (3 mi) from Myeongdong Street.

What's nearby

  • Namdaemun Market - 4 min drive - 3.4 km
  • Myeongdong Street - 5 min drive - 4.2 km
  • Gwanghwamun - 5 min drive - 5.2 km
  • N Seoul Tower - 9 min drive - 5.5 km
  • Gyeongbokgung Palace - 9 min drive - 5.6 km

Getting around

  • Mapo Station - 4 min walk
  • Seoul Station - 9 min drive
  • Seoul (ICN-Incheon Intl.) - 47 min drive

Restaurants

  • ‪투썸플레이스 - ‬1 min walk
  • ‪은행골 - ‬1 min walk
  • ‪Egg Drop - ‬3 min walk
  • ‪복성각 - ‬2 min walk
  • ‪마포나루 - ‬2 min walk

About this property

Roynet Hotel Seoul Mapo

Hotel with a restaurant, near The Hyundai Seoul
There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Roynet Hotel Seoul Mapo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Seoul hotel is smoke free.

  • 341 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Dining venue
Roynet Hotel Seoul Mapo offers 341 accommodations with complimentary bottles of water and complimentary bathrobes. Business-friendly amenities include desks, safes and telephones. Bathrooms include baths or showers, slippers, bidets and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (KRW 6,000 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily Korean breakfast available 7:00 AM to 10:30 AM for a fee: KRW 19,000 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
Disposable personal items, such as toothbrush, toothpaste, and razors are available at the front desk (surcharge).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 50000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Korean breakfast: from approximately KRW 19000 per person
  • Covered self-parking fee: KRW 6000 per night (in/out privileges)
  • Rollaway bed fee: KRW 50000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Roynet Hotel Seoul Mapo Hotel
Roynet Hotel Seoul Mapo Seoul
Roynet Hotel Seoul Mapo Hotel Seoul

Frequently asked questions

Is parking available at Roynet Hotel Seoul Mapo?

Yep, Roynet Hotel Seoul Mapo has a covered self car park with in/out privileges for KRW 6000 per night. Onsite parking is limited.

How much does it cost to stay at Roynet Hotel Seoul Mapo?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Roynet Hotel Seoul Mapo on 18 Aug 2025 start from NZ$229.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Roynet Hotel Seoul Mapo serve breakfast?

Yep, Korean brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Roynet Hotel Seoul Mapo?

No, Roynet Hotel Seoul Mapo does not offer an airport shuttle service.

Is there a bar or restaurant at Roynet Hotel Seoul Mapo?

Yep, you can grab a meal at Roynet Hotel Seoul Mapo's onsite restaurant.

What time are check-in & check-out at Roynet Hotel Seoul Mapo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Roynet Hotel Seoul Mapo?

No, only service animals are allowed.

Roynet Hotel Seoul Mapo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1062 reviews
Rating 8 - Good. 218 out of 1062 reviews
Rating 6 - Okay. 35 out of 1062 reviews
Rating 4 - Poor. 10 out of 1062 reviews
Rating 2 - Terrible. 20 out of 1062 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best hotel I’ve stayed at in Korea so far. The location was very convenient, with plenty of restaurants nearby. The customer service was excellent, and the room was clean and well-equipped with everything I needed. 10/10 highly recommend!
Stayed 1 night in May 2025

8/10 Good

Wonsun Catarina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
terrific location. simple. no frills.
Stayed 1 night in May 2025

10/10 Excellent

SEHOON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel for rate.
Stayed 3 nights in Apr 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a no frills but clean hotel conveniently located near Hongdae and Mapo.
Stayed 1 night in Apr 2025

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Great Hotel!
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Hygiene and smoking issues

The self-service check in or check out was very convenient. My biggest issue with the room is the hygiene and traces of smoking in the room. It is supposed to no-smoking room, but the furniture is soaked with second-hand cigarette smell, which made me really nauseous. The bedsheet and pillow cover has brown stains, likely blood, which made me feel very uncomfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable bed. Commendable staff especially the housekeeping dept. Thank you for keeping our room clean & tidy. Twosome cafe @ the first floor of the building, 7-11 across the street, a lot of dining options around the place. Subway station is a walking distance from the hotel. I would definitely use Roynet hotel if I go back to S.Korea. Beautiful city, beautiful people!
Stayed 4 nights in Apr 2025

10/10 Excellent

Noshkha

Stayed 1 night in Apr 2025

10/10 Excellent

Arturo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property everything was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Arturo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very well located
Stayed 3 nights in Apr 2025

2/10 Terrible

Kristopher

Stayed 2 nights in Apr 2025

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good, but room is tiny and they don’t change sheets during your stay which I don’t like.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The bathroom was probably the best of our trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Anita

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This was the worst hotel I have stayed in for a while. They (housekeeping) damaged my phone charger and said they cannot take responsibility for it because the staff doesn't recall anything. Yet my charger went for fine that morning and not damage to broken when I got back to my room at night. So it was either housekeeping or someone else had access to my room? Check in was a terrible. I had a red-eye flight and was there about 10am. Staff told me they have rooms available but quoted me almost a full night to check in early. And I wasn't a 1-2 night guest. I was there for 7 nights. Then I asked what's the earliest I can check in for a lower charge or without charge and was told about 2pm but if I came after 3pm she'll give me a high floor. I came back close to 4pm and guess what, I got a low floor. So many other things were bad. Staff were pretty inconsistent with their level of service. Hot water in the shower didn't always work. Housekeeping sometimes didn't replace linens, water and mugs/glasses and by the end of my stay I had no bath robe or clean mugs. And no where to get them. I wasn't informed of the coffee, tea facilities available to guests until my 2nd last day. It's really such a shame because the location was great and the room itself was fine. I wouldn't stay here again or recommend for anyone wanting to stay more than 1 night.
Stayed 7 nights in Apr 2025

10/10 Excellent

Hui Luan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a most wonderful stay at the premium suite!
Stayed 4 nights in Apr 2025

10/10 Excellent

Wei Hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2025

10/10 Excellent

Yongan

Stayed 4 nights in Apr 2025

2/10 Terrible

Wai Ping

Stayed 4 nights in Dec 2024

10/10 Excellent

Christine, Los Alamitos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

4/10 Poor

Thomas

Disliked: Property conditions & facilities, room comfort

Refesign the room

Too smallroom with full funitures.
Stayed 2 nights in Mar 2025

6/10 Okay

jeremy

Stayed 3 nights in Mar 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025