The Shilla Seoul

5.0 star property
Luxury hotel with 5 restaurants and free local area shuttle

Photo gallery for The Shilla Seoul

Front of property
5 restaurants, breakfast, lunch, dinner served; Korean cuisine
Bar (on property)
Premier Suite (Outdoor Pool Access Excluded)
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Parking available
  • Gym
The current price is NZ$635
includes taxes & fees
15 Dec - 16 Dec

Explore the area

View map
249, Dongho-ro, Jung-gu, Seoul, 04605
  • Place, The Shilla Duty Free Shop
    ‪3 min walk‬
  • Place, Dongguk University
    ‪4 min walk‬
  • Place, Dongdaemun History and Culture Park
    ‪16 min walk‬
  • Airport, Seoul (GMP-Gimpo Intl.)
    ‪41 min drive‬

Room options

Deluxe Double Room (Outdoor Pool Access Excluded)

9.6 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room (Outdoor Pool Access Excluded)

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

Business Deluxe Double Room (Outdoor Pool Access Excluded)

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Business Deluxe Twin Room (Outdoor Pool Access Excluded)

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Twin Beds

Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

Executive Grand Deluxe (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite Double, Includes Executive Lounge access, Sauna (Excludes Outdoor Pool Access)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Sauna
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
TV
Pillow menu
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Grand Corner Deluxe (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Swimming Pool)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Swimming Pool)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room (Outdoor Pool Access Included)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room (Outdoor Pool Access Included)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

[1 Person] Business Deluxe, Includes breakfast and laundry for 1 shirt or blouse per stay

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 36 sq m
  • Sleeps 1
  • 1 King Bed

Executive Business Deluxe Double, Includes Executive Lounge for 1, one-time laundry for shirt

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
  • 43 sq m
  • Sleeps 1
  • 1 King Bed

Run Of House (Randomly Room assigned upon check-in/Outdoor Pool Access Excluded)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

Corner Suite (Outdoor Pool Access Excluded)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
  • 68 sq m
  • Sleeps 4
  • 1 Double Bed

[HALAL FRIENDLY] Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

[HALAL FRIENDLY] Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

[HALAL FRIENDLY] Business Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

[HALAL FRIENDLY] Business Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

[THE SHILLA X OLIVE YOUNG] Executive Grand Deluxe Double with Indoor Pool Access Only

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

[THE SHILLA X OLIVE YOUNG] Superior Suites Double with Indoor Pool Access Only

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
TV
Pillow menu
Premium bedding
Separate bedroom
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

[11.11 PROMOTION] Grand Corner Deluxe Double with Indoor Pool Access Only + T-MONEY 10,000KRW (2EA)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

[11.11 PROMOTION]Executive Business Deluxe Double with Indoor Pool Access Only+T-MONEY10,000KRW(2EA)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

[11.11 PROMOTION] Executive Business Deluxe Twin with Indoor Pool Access Only+T-MONEY10,000KRW (2EA)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Twin Beds

[11.11 PROMOTION] Executive Grand Deluxe Double with Indoor Pool Access Only + T-MONEY10,000KRW(2EA)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

[11.11 PROMOTION] Superior Suites Double with Indoor Pool Access Only + T-MONEY 10,000 KRW (2EA)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

[DRAWING YOUR STAY] Business Deluxe Double with Indoor Pool Access Only + DIY Art Kit 1EA (Random)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

[DRAWING YOUR STAY] Business Deluxe Twin with Indoor Pool Access Only + DIY Art Kit 1EA (Random)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Twin Beds

[DRAWING YOUR STAY] Executive Business Deluxe Double with Indoor Pool Access Only+DIY Art Kit 1EA

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

[DRAWING YOUR STAY] Executive Business Deluxe Twin with Indoor Pool Access Only + DIY Art Kit 1EA

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Twin Beds

About the area

Seoul

A luxury stay in the heart of Seoul awaits you at The Shilla Seoul. Within a 20-minute stroll, you'll find popular places like Dongdaemun History and Culture Park and Namsan Mountain Park. Highlights at this hotel include 5 restaurants, an indoor swimming pool and free self-parking. .The fine-dining restaurant, LaYeon, serves Korean cuisine and is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. Business travelers can take advantage of 3 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Jung-gu hotel, you'll be 2.6 km (1.6 mi) from Myeongdong Street and 3.4 km (2.1 mi) from Namdaemun Market.

What's nearby

  • The Shilla Duty Free Shop - 3 min walk - 0.3 km
  • Dongguk University - 4 min walk - 0.4 km
  • Jangchung Arena - 4 min walk - 0.4 km
  • Namsan Mountain Park - 13 min walk - 1.1 km
  • Dongdaemun History and Culture Park - 16 min walk - 1.4 km

Getting around

  • Dongguk University Station - 9 min walk
  • Seoul Station - 12 min drive
  • Seoul (ICN-Incheon Intl.) - 68 min drive

Restaurants

  • ‪더 라이브러리 - ‬1 min walk
  • ‪팔선 - ‬1 min walk
  • ‪더 파크뷰 - ‬6 min walk
  • ‪Dongguk Square - ‬12 min walk
  • ‪이그제큐티브 라운지 (Executive Lounge/商务休息室) - ‬1 min walk

About this property

The Shilla Seoul

Luxury hotel with 5 restaurants and free local area shuttle
The Shilla Seoul offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 3 meeting rooms. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury The Shilla Seoul. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

  • 464 guestrooms or units
  • 23 levels
  • 5 dining venues
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Shilla Seoul offers 464 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Valet parking on site (KRW 35,000 per stay)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; KRW 86,000 for adults and KRW 43,000 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ariake
  • Continental
  • LaYeon
  • Palsun
  • The Parkview

Things to do

  • Golf driving range
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
The executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour.
This property's indoor pool is open daily 6 AM-10 PM.
Disposable personal items, such as toothbrush, toothpaste, and razors are available in-room (surcharge).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KRW 66000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 86000 for adults and from KRW 43000 for children
  • Valet parking fee: KRW 35000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 66000.0 per day
  • Facilities fee: KRW 45000 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash.

We should mention

  • The seasonal pool will open in March and close in November.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Seoul Shilla
Shilla Hotel
Shilla Hotel Seoul
Shilla Seoul
Shilla Seoul Hotel
The Shilla Seoul Hotel
The Shilla Seoul Hotel Seoul
The Shilla Hotel Seoul
The Shilla Seoul Seoul
The Shilla Seoul Hotel Seoul

Frequently asked questions

What is the cancellation policy at The Shilla Seoul?

The Shilla Seoul offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Shilla Seoul?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at The Shilla Seoul on 15 Dec 2025 start from NZ$635.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Shilla Seoul?

Yep, The Shilla Seoul has a free self car park. Additionally there is valet parking for KRW 35000 per stay. Onsite parking is limited.

Does The Shilla Seoul have a pool?

The Shilla Seoul has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from March to November.

What luxury perks are available at The Shilla Seoul?

The Shilla Seoul features an indoor pool, 1 hot tub and 5 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes The Shilla Seoul a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Shilla Seoul.

Does The Shilla Seoul serve breakfast?

You bet, buffet brekkie is available on weekdays from 6:00 AM to 10:00 AM and weekends between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Shilla Seoul?

No, The Shilla Seoul does not offer an airport shuttle service.

Is there a bar or restaurant at The Shilla Seoul?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Shilla Seoul?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Shilla Seoul?

No, only service animals are allowed.

The Shilla Seoul Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 826 out of 1001 reviews
Rating 8 - Good. 92 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JUDITH, Atherton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Lovely old hotel near the entrance, with a nice garden path around the property.
Stayed 3 nights in Jun 2025

10/10 Excellent

Toshinori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ji yong, Lawrence Township

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

SHANI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful property with exceptionally friendly staff and excellent food. The location is perfect, very convenient and easy to get around. We truly enjoyed our stay and would love to come back again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Zhaofeng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience for staying here!
Stayed 1 night in Jul 2025

10/10 Excellent

Ji Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

hyunsuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and the foods were all very satisfying!
Stayed 3 nights in Jul 2025

10/10 Excellent

Seung Joon

Stayed 1 night in Jul 2025

10/10 Excellent

anjali

Stayed 1 night in Jul 2025

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jia

Stayed 1 night in Jul 2025

10/10 Excellent

True

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, 5 star hotel. Staff were the best ive ever experienced!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Myra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel/Excellent Service in Seoul

By far and away the best service I have ever received at a hotel, and I have traveled extensively. We had two different people greet us before even making it near the entrance, then a single person made sure we were guided and immediately attended to. We were graciously given a free upgrade and when the staff found out that we were here for a special event for the kids, they printed a letter to them and have a box of chocolates, which my kids can't stop talking about. The breakfast buffet was spectacular and absolutely worth the price. My husband still talks about how every other hotel on our trip was a letdown. 100% we would stay at The Shilla again the next time we are in Seoul.
Stayed 1 night in Jun 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly luxurious stay, it’s perfect for special occasions or if you’re just in the mood to treat yourself. While the hotel is situated uphill, the complimentary shuttle buses make it easy to get around, with convenient stops to duty free, public transport hubs, and even into the city (as long as you catch the right schedule). The service is exceptional from start to finish. From the moment you check in to the time you leave, every interaction feels polished and attentive. Staff go above and beyond to make every guest feel welcomed. Highly recommended for anyone looking for a high-end, memorable experience - for us it was our honeymoon!
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

NINA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Tien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This location is very customer centric. We love staying here because they’re very attentive and prompt.
Stayed 3 nights in Jun 2025

8/10 Good

Wah Poh

Travelled with family
Liked: Cleanliness, property conditions & facilities
The Shilla is a luxurious stay and the rooms are fantastic and facilities looked great albeit I did not get a chance to use them during my stay. The downside is the need to pay to access the outdoor pool and how there were several membership areas that meant guests did not have access to.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at many 5 star hotels before, and this hotel was the best one I have ever stayed by far! It made my stay so enjoyable. I was so impressed and am planning to stay there next time I am in Seoul.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathy, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Jonathan Miron

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property isn’t inline with western values or customer service. Yes they bow, yes they smile but anything else is based on if you paid for it. For example, the outdoor pool isn’t included in the room. Even when you pay $300 for a family day pass it literally doesn’t include anything except the actual entry. Not even water is included. At the pool you’re not allowed to dive, jump, make a hand stand or anything kids enjoy. We reserved a Deluxe Business Suite for 4 people (2 adults and 2 kids) however the room only had one (1) bed. They asked us to pay for an extra bed. We slept 4 people in three beds. This suppose to be a 5 star hotel but the service is more inline with a 2star service. The food in the hotel is outrageously expensive and not worth it. We’re used to a more elevated service but for Seoul it’s considered the absolute best.
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael, Tucson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate with great views and ultra professional service
Stayed 4 nights in Jun 2025

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service, amenities, quality, food, location—everything was superb at The Shilla. Special recognition goes to the hotel staff, who went above and beyond with every interaction and request we had, even for those beyond the hotel's scope. I would gladly stay there again anytime. It is a destination in itself.
Stayed 2 nights in May 2025

10/10 Excellent

Sang hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025