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5.0 out of 5

"There is a shuttle bus and you can easily get to station. The room is very modern and clean, excellent amenities. Staff is always kind and polite. I ... " More

By a verified traveller on Thu 05 Dec 2019

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Hotel Description

A luxury stay in the heart of Seoul awaits you at The Shilla Seoul. Within just a 15-minute stroll, you'll find popular places like Namsan Park and Korea House. Highlights at this hotel include 6 restaurants, a full-service spa, and an indoor swimming pool.

TVs with cable channels are featured in all 464 rooms, and you can enjoy free WiFi, free wired Internet, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Additionally, free bottled water, safes, and hair dryers are available.

A day of pampering at Guerlain Spa can include massages, body wraps, and aromatherapy. The fine-dining restaurant, LaYeon, serves Korean cuisine and is open for lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness center, spa tub, sauna, and seasonal outdoor swimming pool. A conference center and a business center are among the business amenities offered. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:00 AM. There's also limited parking, along with the convenience of a free area shuttle.

Within a 15-minute walk of this 5-star Jung-gu hotel, attractions include Dongdaemun Design Plaza and Dongdaemun History & Culture Park.

Deluxe Twin Room (Outdoor Pool Access Excluded)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
NZ$374* Per night/room 1 Dec. - 2 Dec.

Business Deluxe Double Room (Outdoor Pool Access Excluded)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Business Deluxe Twin (Executive Lounge Access) (Outdoor Pool Access Excluded)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Business Deluxe Double (Executive Lounge Access) (Outdoor Pool Access Excluded)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Deluxe Twin Room (Outdoor Pool Access Excluded)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Shilla Seoul ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Shilla Seoul

Couples (1) Family (1)
5 out of 5
There is a shuttle bus and you can easily get to station. The room is very modern and clean, excellent amenities. Staff is always kind and polite. I was very satisfied with everything.

Posted by on 5 Dec. 2019

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from November 01 to March 13:

  • Swimming pool

The property will be renovating from November 01 2019 to November 30 2022 (completion date subject to change). The following areas are affected:

  • Exterior
  • Parking area

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

The Shilla Seoul offers its guests a full-service spa, an indoor pool, and a spa tub. There are 6 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. There are 3 meeting rooms available. A seasonal outdoor pool, a fitness center, and a sauna are also featured at the luxury The Shilla Seoul. This 5-star Seoul hotel is smoke free.

  • 464 guestrooms or units
  • 23 levels
  • 6 dining venues
  • Bar or lounge
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Parking (limited spaces)

Transport

  • Airport: Incheon Intl. Airport (ICN) (69.6 km / 43.2 mi)
  • Metro station: Dongguk University Station (0.4 km / 0.2 mi)
  • Property shuttles: Free area shuttle and shopping center shuttle; airport shuttle

Room Amenities

The Shilla Seoul offers 464 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM.

LaYeon - This fine-dining restaurant specializes in Korean cuisine and serves lunch and dinner. Reservations are required.

Palsun - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

The Parkview - This buffet restaurant serves breakfast only. Open daily.

Continental - This fine-dining restaurant specializes in French cuisine. Open daily.

Ariake - This fine-dining restaurant specializes in Japanese cuisine. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Number of treatment rooms 10
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

The indoor pool, gymnasium, and sauna are closed every third Wednesday of every month.

Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. Children under 13 years old are permitted to use the indoor pool on weekends only. Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket.

The hours of operation for Urban Island (seasonal outdoor pool area) vary. Guests booked in "no outdoor pool access" room categories are charged fees to access the pool. Entry to the outdoor pool may be limited due to maximum occupancy policy. In case of overcrowding, guests may have to wait to use the pools. Guests cannot pre-book entry to the pool. Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis). Children under the age of 36 months must wear swim diapers in the pool. Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool. Access to Urban Island may be restricted in extreme weather conditions.

Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property.

Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge. Children under 13 years old are not allowed in the Executive Lounge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of CESCO (S. Korea) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines CESCO (S. Korea)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: KRW 64000 for adults and KRW 32000 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: KRW 45000 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seoul Shilla
  • Shilla Hotel
  • Shilla Hotel Seoul
  • Shilla Seoul
  • Shilla Seoul Hotel
  • The Shilla Seoul Hotel
  • The Shilla Seoul Hotel Seoul
  • The Shilla Hotel Seoul
  • The Shilla Seoul Seoul
  • The Shilla Seoul Hotel Seoul

You should know

  • The seasonal pool will open in March and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.