Service was exceptional the second I got on the property until we left.The hotel was so clean, the staff so nice, options of food was great and conveniently on the property and to the sister property.The walk was a short 4 min walk to the beach or use of go carts was nice. The beach was the most beautiful beach I've been to so far. I could see all the way to the ground when i was on the jet skis. I've been to DR, bahamas, jamaica, Mexico, bermuda, florida beaches, Destin, but nothing compares to Grand Cayman 7 mile beach.I will definitely use IHG hotels for now on.The trip was so memorable with all the little things the staff did for my hubby's birthday.My only complaint was the room service dessert.The selection was only off the kids menu and it was not good at all. But other than that,i have nothing but good to say about the hotel and location.