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Kimpton Seafire Resort + Spa by IHG

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Kimpton Seafire Resort + Spa by IHG

Exterior
View from room
Couples treatment room(s), hot tub, steam room, Turkish bath/hammam
Presidential Suite, 2 Bedrooms, Oceanfront
4 restaurants, Mediterranean cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
The current price is NZ$1,485
includes taxes & fees
16 May - 17 May

Explore the area

Map
60 Tanager Way, Seven Mile Beach, Grand Cayman, KY1-1303
  • Seven Mile Beach
    ‪3 min walk‬
  • Governor's Beach
    ‪17 min walk‬
  • Camana Bay
    ‪5 min drive‬
  • George Town (GCM-Owen Roberts Intl.)
    ‪15 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Bathrobes
Designer toiletries
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Bathrobes
Designer toiletries
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 2 Bedrooms, Oceanfront

Presidential Suite, 2 Bedrooms, Oceanfront | View from room

Presidential Suite, 2 Bedrooms, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Separate bedroom
  • 392 sq m
  • Sleeps 6
  • 1 Single Bed

View all photos for Bungalow, 1 Bedroom, Garden View

Minibar, in-room safe, desk, laptop workspace

Bungalow, 1 Bedroom, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Separate bath and shower
  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Oceanfront

Premium Room, 2 Queen Beds, Oceanfront

Premium Room, 2 Queen Beds, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Bathrobes
Designer toiletries
Private bathroom
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Essential, North Sound View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Essential, North Sound View)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Bathrobes
Designer toiletries
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool View, Oceanfront

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Pool View, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Bedrooms, Oceanfront (Beach)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Bedrooms, Oceanfront (Beach)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
  • 45 sq m
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Separate bath and shower
  • 83 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Family Suite, 1 Bedroom, Ocean View

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Separate bedroom
  • 83 sq m
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Separate bath and shower
  • 155 sq m
  • Sleeps 5
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Pool View, Oceanfront

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Pool View, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Bathrobes
Designer toiletries
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential, North Sound View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Essential, North Sound View)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Bathrobes
Designer toiletries
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Essential)

Minibar, in-room safe, desk, laptop workspace

Room (Essential)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Bathrobes
Designer toiletries
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 Single Bed

About the area

Seven Mile Beach

A luxury stay in Seven Mile Beach awaits you at Kimpton Seafire Resort + Spa by IHG. Within a short 5-minute stroll, you'll find Tiki Beach and Grand Cayman Beaches. Highlights at this beachfront hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the hot tub and steam room. The restaurant, Ave, serves Mediterranean cuisine. Seafire Pool Bar is the hotel's own bar. Spend the day at the beach where you'll find cabanas, and enjoy the on-site 24-hour gym and kids' club. 19999 square feet (1858 square metres) of event facilities include conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Full breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Seven Mile Beach hotel include Seven Mile Beach and Port of Georgetown.

What's nearby

  • Seven Mile Beach - 3 min walk - 0.3 km
  • Governor's Beach - 17 min walk - 1.5 km
  • Cemetery Beach - 4 min drive - 3.1 km
  • Camana Bay - 5 min drive - 4.1 km
  • Cayman Turtle Centre - 8 min drive - 6.3 km

Getting around

  • George Town (GCM-Owen Roberts Intl.) - 15 min drive

Restaurants

  • ‪Sunshine Bar & Grill - ‬3 min drive
  • ‪Casa 43: Mexican Kitchen and Tequila Bar - ‬4 min drive
  • ‪Legendz - ‬19 min walk
  • ‪North Sound Golf Club - ‬5 min drive
  • ‪Coccoloba - ‬3 min walk

About this property

Kimpton Seafire Resort + Spa by IHG

Luxury hotel on the beach, with outdoor pool
Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Kimpton Seafire Resort + Spa by IHG such as an outdoor pool and a 24-hour fitness centre.

There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a sauna and a terrace. Self parking is free.

This 5-star Seven Mile Beach hotel is smoke free.

  • 266 guestrooms or units
  • 4 dining venues
  • 19999 sq ft of conference space
  • 1858 sq. m of conference space
  • Kid's club (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Kimpton Seafire Resort + Spa by IHG offers 266 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Seven Mile Beach hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 15 to 30 per person
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Ave
  • Avecita
  • Coccoloba
  • Seafire Pool Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's club (surcharge)
  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 19,999 square feet of conference space
  • Business centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 85 per accommodation, per night
The resort fee includes:
  • Newspaper
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Seafire Resort Seven Mile Beach
Kimpton Seafire Resort
Kimpton Seafire Seven Mile Beach
Kimpton Seafire
Kimpton Seafire Resort And Spa Grand Cayman Islands
Kimpton Seafire Spa By Ihg
Kimpton Seafire Resort Spa
Kimpton Seafire Resort Spa an IHG Hotel
Kimpton Seafire Resort + Spa by IHG Hotel

Frequently asked questions

What is the cancellation policy at Kimpton Seafire Resort + Spa by IHG?

Kimpton Seafire Resort + Spa by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Seafire Resort + Spa by IHG?

As of 10 May 2025, prices found for a 1-night stay for 2 adults at Kimpton Seafire Resort + Spa by IHG on 16 May 2025 start from NZ$1,341.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Seafire Resort + Spa by IHG?

Yep, Kimpton Seafire Resort + Spa by IHG has a free self car park.

Are there any beaches close to Kimpton Seafire Resort + Spa by IHG?

Yep, Kimpton Seafire Resort + Spa by IHG is on Grand Cayman Beaches. Fun beach activities include snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Kimpton Seafire Resort + Spa by IHG?

Yep, there is an onsite spa at Kimpton Seafire Resort + Spa by IHG. It has a hot tub and a steam room. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Kimpton Seafire Resort + Spa by IHG have a pool?

Kimpton Seafire Resort + Spa by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Kimpton Seafire Resort + Spa by IHG?

Kimpton Seafire Resort + Spa by IHG features a full-service spa, an outdoor pool and 4 restaurants.

What makes Kimpton Seafire Resort + Spa by IHG a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Kimpton Seafire Resort + Spa by IHG.

Is Kimpton Seafire Resort + Spa by IHG family-friendly?

You bet! With amenities such as a children's club and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Kimpton Seafire Resort + Spa by IHG is a hit with families.

Does Kimpton Seafire Resort + Spa by IHG serve breakfast?

Yeah, full breakfast is offered daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Kimpton Seafire Resort + Spa by IHG?

No, Kimpton Seafire Resort + Spa by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Seafire Resort + Spa by IHG?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kimpton Seafire Resort + Spa by IHG?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Kimpton Seafire Resort + Spa by IHG?

Furry friends are welcome at Kimpton Seafire Resort + Spa by IHG, with food and water bowls on offer.

Kimpton Seafire Resort + Spa by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 724 out of 809 reviews
Rating 8 - Good. 66 out of 809 reviews
Rating 6 - Okay. 15 out of 809 reviews
Rating 4 - Poor. 3 out of 809 reviews
Rating 2 - Terrible. 1 out of 809 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts we have ever stayed in. Staff were incredible.
Stayed 6 nights in Feb 2025

10/10 Excellent

neal

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrific property with great staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Aria

Travelled with group
Liked: Amenities
We loved everything about this property! From the gorgeous view from our terrace, beautiful white sand beach to wine o'clock daily at 5pm. The staff was so attentive & went out of their way to make sure we had an exceptional experience. Hope to go back soon!
Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, during my stay, the property was overwhelmed with a block of large families with several kids. The management allowed the families to hold 20 beach seats everyday; even individual seating for their toddler's, babies and other small children. Screaming, yelling, loud talking was constant. I am certain many guests vacations were ruined. I WOULD NOT recommend this resort for anyone looking for a quiet, relaxing and peaceful vacation. Hats off to the staff who were doing their best while being overwhelmed, overrun and seemingly unsupported by management who clearly had no idea how to mitigate the situation.
Stayed 5 nights in Jan 2025

6/10 Okay

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and very clean. Nice place to visit if you have kids
Stayed 5 nights in Jan 2025

10/10 Excellent

Deana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was amazing they are super on top of everything highly recommend!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Staff was amazing, beach was wonderful and would absolutely return again in the future. Highly recommend you will not be disappointed with anything about your visit to the resort.
Stayed 5 nights in Jan 2025

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

MICHELE, SACHSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and sweet! The propert is clean and gorgeous and we loved every person who works there! Amazing time!
Stayed 4 nights in Jan 2025

10/10 Excellent

henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to many islands, but Kimpton sets the bar very high for others to follow. The staff were amazing, sincerely wanted to make your vacation the best it could be. They really want you to enjoy your vacation! Room service for breakfast on the balcony was spectacular! Can’t say enough about the maids, kept our room immaculate, with nice little personal touches! From start to finish…….AMAZING!
Stayed 5 nights in Jan 2025

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Dilip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, great staff and service. Excellent private beach. Complementary wine everyday 5-6 pm. Only negative i would say is it’s pricy, but i would go back.
Stayed 4 nights in Dec 2024

10/10 Excellent

alisson

Liked: Cleanliness, staff & service, property conditions & facilities
Truly incredible week at this resort! One of our favorite vacations ever and absolutely hope to return!
Stayed 7 nights in Dec 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Resort With Great People

We were very excited after reading all the 5-star reviews, but upon check-in we were given a room that did not meet the criteria of the room we had booked. I requested a new room, in line with what I had booked. They were very apologetic and offered a new room, but needed time to clean it. Over 24hrs later the room was still not ready, meanwhile we were there with a 1yr old. We began to wonder what all those 5-star reviews were all about. Enter Hadi, on the afternoon of the 2nd day he found out about our situation, came out to talk to us and offered his apologies and promised to fix it within a few hours. Later that day we were given an amazing room and helped to pack and move. While everyone until that point was kind, there was no action. Customer service is more than just words, at the end of the day if there is a problem then it needs to be solved. And until Hadi got involved, there was no solution for a day and a half. We had an amazing time after changing our rooms. Pool, beach, restaurants and service everywhere was top notch. Special thank you to Hadi, AP from Ava and the South African man from the restaurant on the beach. Their customer service was outstanding and much appreciated and we look forward to going back thanks to them.
Stayed 5 nights in Dec 2024

10/10 Excellent

omri

Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Edgar, brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is simply great. The resort was perfectly designed and everyone there aims to please. Accommodations, Food, bar, and activities were excellent. Compares to Four Seasons, 6 senses, and other high end chains. Will definitely return.
Stayed 4 nights in Dec 2024

10/10 Excellent

Pradeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
private and exclusive. good service and modern facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Dmitry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is amazing!!
Stayed 6 nights in Dec 2024

10/10 Excellent

herbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and resort were amazing. We have nothing but good to say. The library bar was great. Special shout out to Tom for great service
Stayed 6 nights in Dec 2024

10/10 Excellent

Yuriy

Stayed 1 night in Nov 2024