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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Hotel with free parking, near Wilderness at the Smokies

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Seasonal outdoor pool
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is NZ$96
includes taxes & fees
10 July - 11 July

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪2 min drive‬
  • Soaky Mountain Waterpark
    ‪2 min drive‬
  • Sevierville Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(53 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

About the area

Sevierville

SureStay Plus Hotel by Best Western Sevierville places you in the heart of Sevierville, within a 20-minute walk of Wilderness at the Smokies and 1.8 km (1.1 mi) from Wild WaterDome. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Added amenities include a seasonal outdoor swimming pool and coffee/tea in a common area. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this Sevierville hotel include Soaky Mountain Waterpark and Sevierville Convention Center.

What's nearby

  • Wilderness at the Smokies - 2 min drive - 1.8 km
  • Soaky Mountain Waterpark - 2 min drive - 2.1 km
  • Wild WaterDome - 2 min drive - 2.5 km
  • Sevierville Golf Club - 3 min drive - 2.1 km
  • Sevierville Convention Center - 3 min drive - 2.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel with free parking, near Wilderness at the Smokies
SureStay Plus Hotel by Best Western Sevierville offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in common area. WiFi is free in public spaces. Self parking is free.

This Sevierville hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Lift
  • No smoking on site
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Languages

English

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  • Breakfast included
  • Pet-friendly
  • Parking included
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The price is NZ$127
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 October to 22 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Sevierville?

Yep, SureStay Plus Hotel by Best Western Sevierville has a free self car park.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on 10 Jul 2025 start from NZ$95.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

SureStay Plus Hotel by Best Western Sevierville has a seasonal outdoor pool. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from May to September).

Does SureStay Plus Hotel by Best Western Sevierville have a waterslide?

No, there is no waterslide at SureStay Plus Hotel by Best Western Sevierville, but Wilderness at the Smokies is a short 20-minute walk away.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Sevierville?

No, SureStay Plus Hotel by Best Western Sevierville does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Sevierville?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Plus Hotel by Best Western Sevierville?

No, pets are not allowed.

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 437 out of 1007 reviews
Rating 8 - Good. 276 out of 1007 reviews
Rating 6 - Okay. 151 out of 1007 reviews
Rating 4 - Poor. 78 out of 1007 reviews
Rating 2 - Terrible. 65 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when travelung fromSC to KY and back. Safe, clean and nice area.
Stayed 1 night in Mar 2025

6/10 Okay

Audrey

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Sherry

Travelled with family
Liked: Cleanliness

Competition weekend stay.

Room was clean with average amenities. It needed some maintenance with not working lights and dripping tub. The room was dark and beds very hard. Okay for an overnight stay for competition weekend with convenient location.
Stayed 1 night in Mar 2025

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash wasn’t emptied I had to do it. Room, elevator, bathrooms and hallways were dirty. Stayed 3 nights having to empty trash in room and bathroom and go to desk for towels. It was nice that coffee was available not only during breakfast but after hours, especially when checking out at 5 am
Stayed 3 nights in Mar 2025

8/10 Good

Cary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Why I didn’t give it 5 *

It was nice but you can hear EVERYTHING. We heard everything our neighbors were arguing about and their babies screaming and crying while they were yelling at each other. We got no sleep but it was crowded due to the cheer competition going on. Other then that everyone that worked there was super nice and it was clean.
Stayed 2 nights in Mar 2025

6/10 Okay

Karla

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked that it was walking distance to several restaurants. I liked that there wasn't carpet in the room. I didn’t like that when I raised the air/heating unit lid to turn on, it was very nasty. The room had a unpleasant smell after the unit ran. The bathroom had the shower rod replaced several times without fixing the holes in the wall. Poor maintenance. It's simple fix things that usually make a place look bad!
Stayed 1 night in Mar 2025

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

We have all stayed in rooms that only had one or two outlets. Always in places inconvenient. My room had nine. Four near the head of the bed. Three around the desk and two more around the bed. I was near the end of the hall but my laptop still showed 97% for the wireless. The room was very clean and the bathroom had more than enough towels and washcloths for my stay. The water got hot very quickly and the water pressure was unexpectedly high. Breakfast was the standard fare for the area. Biscuits and gravy,scrambled eggs, sausages, waffles, and cold cereal. The 24 hour a day coffee was a nice touch. Even though it is right on the parkway, the room as very quiet. It was a very pleasent stay and I would stay there again.
Stayed 2 nights in Mar 2025

6/10 Okay

Brandon

Travelled with family and small children
Disliked: Property conditions & facilities
Staff didn't seem to care about being there. Half of the breakfast wasn't labeled. Couldn't find the milk for my kids cereal. Locks on the door where loose. Pieces of the furniture were coming apart. Floors were nasty.
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't recommend this place.

When we got in to our first room everything was ok until me and my husband wanted to go take a shower so we could get ready for bed and the shower was messed up and wouldn't work and the water wouldn't drain. So my husband went down to the front desk and they gave us another room and we checked the shower and everything worked so we was ok until we both got done with our showers and was getting ready to lay down and go to sleep and thats when we found a cockroach in the bed so we took a picture of it and we packed up and went down and showed ghem the picture and said we would like a refund. So my husband drove a little ways down the road and we got us another hotle. All I can say you can do as much research and read the reviews and hope for the best but this time it wasnt a good experience for my husband and I.
Stayed 2 nights in Mar 2025

10/10 Excellent

heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. The bathroom was spacious, and the continental breakfast was on point
Stayed 2 nights in Mar 2025

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jose F

Stayed 1 night in Mar 2025

4/10 Poor

Natocci

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Roaches in the room.
Stayed 2 nights in Mar 2025

6/10 Okay

Laura

Stayed 2 nights in Mar 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and an easy drive to the convention center. Great value
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very nice hotel, great location. Met a young lady that was friendly. We talk for sometime.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kris

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Rooms were comfortable and clean. The hotel is in a great location. Staff could’ve been better.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hayley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and spacious.
Stayed 3 nights in Mar 2025

4/10 Poor

Jenna

Disliked: Cleanliness
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Receptionist was rude and the room was very dirty.

The entire room including the bathroom was very dirty. You could tell by the towels and floor.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price definitely worth the stay
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several grocery stores fuel and eateries in walking distance
Stayed 1 night in Jan 2025

10/10 Excellent

Kiho

Liked: Cleanliness, staff & service, property conditions & facilities
Kind
Stayed 1 night in Feb 2025