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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Lobby
Business centre
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
The current price is NZ$87
includes taxes & fees
18 May - 19 May

Explore the area

View map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪2 min drive‬
  • Place, Dolly Parton Statue
    ‪3 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(103 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(82 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

King Room

  • Sleeps 2

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About the area

Sevierville

SureStay Plus Hotel by Best Western Sevierville puts you in the centre of Sevierville, 1.7 km (1.1 mi) from Dolly Parton Statue and 2.2 km (1.4 mi) from Wilderness at the Smokies. Highlights at this hotel include free breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Added amenities include a seasonal outdoor swimming pool and coffee/tea in a common area. .Attractions within a 10-minute drive of this Sevierville hotel include Titanic Museum and Island at Pigeon Forge.

What's nearby

  • Sevierville Historic Walking Trail - 12 min walk - 1.1 km
  • Wilderness at the Smokies - 2 min drive - 2.1 km
  • Dolly Parton Statue - 3 min drive - 2.4 km
  • Soaky Mountain Waterpark - 3 min drive - 2.4 km
  • Wild WaterDome - 3 min drive - 2.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 46 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬20 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Krispy Kreme - ‬5 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Sevierville. Free self parking is available.

This Sevierville hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Lift
  • No smoking on site
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Similar properties

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Clarion Pointe Sevierville-Pigeon Forge
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  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,009 reviews
The price is NZ$118
includes taxes & fees
25 May - 26 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 October to 22 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville

Econo Lodge Sevierville

Econo Lodge Sevierville Hotel

Econo Lodge Sevierville

Surestay Plus By Sevierville

SureStay Plus Hotel by Best Western Sevierville Hotel

SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Sevierville?

Yep, SureStay Plus Hotel by Best Western Sevierville has a free self car park.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on 18 May 2026 start from NZ$87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

SureStay Plus Hotel by Best Western Sevierville has a seasonal outdoor pool. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from May to September).

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Sevierville?

No, SureStay Plus Hotel by Best Western Sevierville does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Sevierville?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Plus Hotel by Best Western Sevierville?

No, pets are not allowed.

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 567 out of 1160 reviews
Rating 8 - Good. 287 out of 1160 reviews
Rating 6 - Okay. 158 out of 1160 reviews
Rating 4 - Poor. 80 out of 1160 reviews
Rating 2 - Terrible. 68 out of 1160 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Stayed 3 nights in Feb 2026

10/10 Excellent

Stacey

Stayed 1 night in Feb 2026

10/10 Excellent

Pennie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent service, nice beds very comfortable, breakfast could use some improvement. But over all it was an awesome experience.
Stayed 2 nights in Feb 2026

4/10 Poor

Marian, Marietta

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My room was not clean and the property looks very poorly maintained.
Stayed 2 nights in Feb 2026

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, amenities
It was clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Jill, Pigeon Forge

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Very comfortable. Friendly staff.
Stayed 1 night in Feb 2026

8/10 Good

Maura

Liked: Cleanliness, amenities
Room was nice, inexpensive, clean. They were replacing many beds which is nice to see, but it was a bit inconvenient walking down that halls the nights I was there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
We enjoy our stay everytime we stay here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Room super clean , nice breakfast and super nice staff except for one of the staff and the price all in all made it 5 stars
Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was very friendly!
Stayed 1 night in Jan 2026

8/10 Good

Marlena

Stayed 3 nights in Jan 2026

6/10 Okay

Roy

noisey,will not fix things,high price for two star
Stayed 7 nights in Jan 2026

6/10 Okay

Mark, Berlin

Business traveller
Room was good.
Stayed 1 night in Nov 2025

6/10 Okay

Ellen

Bed was terrible. Sank in the center. It made a banging very turn. Very uncomfortable.
Stayed 3 nights in Jan 2026

8/10 Good

Jeremiah, Seymour

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place to stay I do miss the vending machine machines that used to be on the floors
Stayed 2 nights in Jan 2026

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, amenities
Booked a two night stay for a tournament. The heat unit had dust pouring out, the headboard wall was dusty and there was caked on dust all in the long light fixture above your head as you lay down. I was stuffy and sneezing all night. I did buy a cleaning spray and cleaned as much myself and the staff did replace the heat filter the next day as I requested. The doors are very loud and there was door slamming all through them night and also dumpsters being emptied at 4am outside the window which again woke us. Breakfast was 6-9am went down at 8am and the only thing there was a little bit of eggs stuck to the pan, strange sausage and waffle maker.and two end pieces of white bread. NO butter, NO yogurt, NO fruit, NO pastry No bread items. The second morning I asked the "breakfast worker" is this normal? He said if you don't come early you don't get anything. I understand you get what you pay for and in this case even the low price was too much.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 3 nights in Jan 2026

8/10 Good

Karyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to convention center. Staff was friendly and helpful. Downfall, walls are very thin. The noise level in the room next to us was loud, you could hear them very clearly. Also lots of door slamming. It would rattle our door so bad to the point we got locked out of our room due to the safety bar inside moving, preventing us from opening our door when we got back from our event. Thank you to the kind front desk lady that helped get our door open.
Stayed 3 nights in Jan 2026

2/10 Terrible

Laura

Stayed 3 nights in Jan 2026

6/10 Okay

Brenda

Business traveller
Disliked: Cleanliness
Beds were comfortable. We did not eat breakfast so I can’t comment. What I can comment on is I killed 4 roaches in the room. We were on first floor.
Stayed 3 nights in Jan 2026

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walls in room paper thin. Could hear everything your neighbors was doing
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities
The beds were so comfortable after our long day at Dollywood with a toddler! We absolutely loved it!
Stayed 3 nights in Dec 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 6 nights in Dec 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ckean room, front desk staff was very nice!
Stayed 2 nights in Jan 2026