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HeartSong Lodge & Resort

Property class: 4

Photo gallery for HeartSong Lodge & Resort

A resort with a large pool area, multiple buildings, and surrounding forested landscape.
A resort with multiple buildings, a large central pool, and outdoor seating areas.
A spacious lobby with large windows, wooden beams, and a variety of seating arrangements.
A fire pit surrounded by Adirondack chairs in front of a building with a stone facade and large windows.
A spacious lobby with a high ceiling, large windows, and a central seating area with sofas and chairs.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$696
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Place, Goldrush Stables
    โ€ช4 min driveโ€ฌ
  • Place, Dollywood's Splash Country
    โ€ช4 min driveโ€ฌ
  • Place, Dollywood
    โ€ช8 min driveโ€ฌ
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    โ€ช58 min driveโ€ฌ

Room options

View all photos for KING - Sleeper Sofa

A hotel room with a large bed, a desk with a chair, a television, and a painting on the wall.

KING - Sleeper Sofa

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Sleeper Sofa w/Balcony

A hotel room with a large bed, a desk, and a painting of a mountain landscape.

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Dormer

A hotel room with a large bed, a desk with a chair, a small table, and a painting on the wall.

KING - Dormer

9.8 out of 10
Exceptional
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Trundle Bed

View all photos for King with Pull Down Queen Bed

A hotel room with a large bed, a desk with a chair, a television, and a painting on the wall.

King with Pull Down Queen Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for King with Pull Down Queen Bed w/ Balcony

A hotel room with a bed, a sofa, a desk, and a TV.

King with Pull Down Queen Bed w/ Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds

A hotel room with two beds, a desk, a TV, and a large painting of a waterfall.

Two Queen Beds

9.8 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony

A hotel room with two beds, a desk with a coffee machine, a painting, and a door leading to another room.

Two QUEEN Beds with Balcony

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

A hotel room with a large bed, a desk with a chair, a painting on the wall, and a window with curtains.

FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for FAMILY SUITE

A bunk bed with a patterned mattress, a small shelf, and a framed sign on the wall.

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Family Suite with Balcony

A hotel room with a bed, a desk, a chair, a painting on the wall, and a small cabinet.

Deluxe Family Suite with Balcony

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Family Suite

A hotel room with a large bed, a night sky mural on the ceiling, a wooden headboard, and a view into the hallway.

Deluxe Family Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Grand Family Suite

A modern hotel room with a large bed, a seating area with a sofa and armchairs, a wooden floor, and a large painting on the wall.

Grand Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for 1 Bedroom Suite

A hotel room with a large bed, a sofa, a desk, and a refrigerator.

1 Bedroom Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds Dormer

A hotel room with two beds, a desk, a TV, and a large painting of a waterfall.

Two Queen Beds Dormer

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Guestroom

A hotel room with a bed, a desk, a chair, a sofa, and a painting on the wall.

King Guestroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Pigeon Forge

A family-friendly stay in Pigeon Forge awaits you at HeartSong Lodge & Resort. You'll be 1.8 km (1.1 mi) from Dollywood's Splash Country and 4.5 km (2.8 mi) from Dollywood. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' club, Hot tub and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Pigeon Forge hotel include Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction.

What's nearby

  • Goldrush Stables - 4 min drive - 2.1 km
  • Dollywood's Splash Country - 4 min drive - 2.1 km
  • LeConte Center at Pigeon Forge - 6 min drive - 5.4 km
  • Island at Pigeon Forge - 8 min drive - 5.7 km
  • Dollywood - 8 min drive - 4.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 66 min drive

Restaurants

  • โ€ชOld Mill Restaurant - โ€ฌ6 min drive
  • โ€ชThe Grist Mill Cinnamon Bread - โ€ฌ9 min drive
  • โ€ชOld Forge Distillery Moonshine - โ€ฌ5 min drive
  • โ€ชAunt Granny's - โ€ฌ8 min drive
  • โ€ชCiCi's Pizza - โ€ฌ6 min drive

About this property

HeartSong Lodge & Resort

HeartSong Lodge & Resort offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's club, a vending machine, and gift shops/newsstands are also featured at the family-friendly HeartSong Lodge & Resort. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Pigeon Forge hotel.

  • 302 guestrooms or units
  • 5 levels
  • 2 buildings
  • Conference rooms
  • Built in 2023
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with a safe and a hairdryer. 50-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1โ€“2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

An indoor swimming pool with a wooden ceiling and large windows.
Dollywood's DreamMore Resort
Pigeon Forge
  • Pool
  • Spa pool
  • Spa
  • Parking included
4.8 out of 5, Exceptional, 1,009 reviews
The price is NZ$656
includes taxes & fees
4 Nov - 5 Nov
Dollywood's DreamMore Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1โ€“2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Splash pad
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted.ย 

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at HeartSong Lodge & Resort?

HeartSong Lodge & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HeartSong Lodge & Resort?

As of 2 Nov 2026, prices found for a 1-night stay for 2 adults at HeartSong Lodge & Resort on 29 Nov 2026 start from NZ$696, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HeartSong Lodge & Resort?

Yep, HeartSong Lodge & Resort has a free self car park. Additionally, there is valet parking with in/out privileges for USD 25 per night.

Does HeartSong Lodge & Resort have a pool?

HeartSong Lodge & Resort has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from April to September.

Is HeartSong Lodge & Resort family-friendly?

You bet! With amenities such as a children's club, a playground and laundry facilities, it's no surprise that HeartSong Lodge & Resort is a hit with families.

Does HeartSong Lodge & Resort serve breakfast?

You bet, cooked-to-order brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at HeartSong Lodge & Resort?

No, HeartSong Lodge & Resort does not offer an airport shuttle service.

Is there a bar or restaurant at HeartSong Lodge & Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at HeartSong Lodge & Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HeartSong Lodge & Resort?

No, pets are not allowed.

HeartSong Lodge & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 419 out of 487 reviews
Rating 8 - Good. 43 out of 487 reviews
Rating 6 - Okay. 16 out of 487 reviews
Rating 4 - Poor. 3 out of 487 reviews
Rating 2 - Terrible. 6 out of 487 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly nice place Would definitely stay there again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Clean and amenities were excellent!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts weโ€™ve ever stayed at!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Beautiful property and would absolutely stay again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms, staff, amenities were amazing!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, like a mini Disney property.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort. Beautiful, clean, good food and really enjoyed the Dollywood perks.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around the hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. Attention to detail was outstanding.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place staying here is like home everything is great
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained, rooms were clean. Our room had a balcony so nice to relax in the morning listening to the bird chirp and in the evening calm and quiet.. We would definitely stay again.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were very thoughtful for families. I have never stayed at a hotel where the common areas were so utilized.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly knowledgeable staff with great advice on things to do in the area. Great fire pits and pool. We had a wonderful time!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great for families!
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Place was very beautiful!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Wonderful stay at Heartsong! Appreciated the daily room upkeep, friendly staff, daily entertainment and food service choices.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Loved the breakfast bar and everyone was very nice and polite.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went over to Dreammore for the buffet at dinner. Every item on the buffet was delicious. Normally buffet food is , well just buffet food, but on all their items they knocked it out of the park.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time spent at this beautiful resort! It is comfortable, welcoming and so well maintained. The staff is friendly and helpful in every area and we thoroughly enjoyed our time there. Bonus if going to Dollywood Park, use the shuttle! So convenient to not have to use your own vehicle and be dropped off right up front. Plus our driver was a delight to visit with ๐Ÿ˜Š Would absolutely return for another visit and would recommend 10/10!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms , were clean and itโ€™s was a nice hotel good amenities
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay!
Stayed 2 nights in Nov 2025

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