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The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park access and fitness centre

Photo gallery for The Resort at Governor's Crossing

Exterior
Property video
Fridge, microwave, oven, stovetop
Building design
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Gym
  • Pool
  • Air conditioning
  • Kitchen
The current price is NZ$174
includes taxes & fees
18 Sept - 19 Sept

Explore the area

View map
225 Collier Drive, Sevierville, TN, 37862
  • Tanger Outlets
    ‪3 min drive‬
  • Titanic Museum
    ‪4 min drive‬
  • Island at Pigeon Forge
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪62 min drive‬

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Separate bedroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(49 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(26 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.4 out of 10
Very good
(15 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(25 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 98 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About the area

Sevierville

A family-friendly stay in Sevierville awaits you at The Resort at Governor's Crossing. You'll be 2.1 km (1.3 mi) from Tanger Outlets and 3.3 km (2 mi) from WonderWorks. Highlights at this Victorian hotel include a free water park, an indoor swimming pool and in-room kitchens. .Enjoy the free kids' club, gym, lazy river and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Sevierville hotel include Titanic Museum and Island at Pigeon Forge.

What's nearby

  • Tanger Outlets - 3 min drive - 1.4 km
  • WonderWorks - 4 min drive - 3.7 km
  • Titanic Museum - 4 min drive - 4.0 km
  • Island at Pigeon Forge - 7 min drive - 6.7 km
  • Dollywood's Splash Country - 8 min drive - 6.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and fitness centre
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

  • 233 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2019
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
The Resort at Governor's Crossing offers 233 accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • The seasonal pool will open on 14 March and close on 19 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Is parking available at The Resort at Governor's Crossing?

Yep, The Resort at Governor's Crossing has a free self car park.

How much does it cost to stay at The Resort at Governor's Crossing?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on 18 Sept 2025 start from NZ$174.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Resort at Governor's Crossing have a pool?

The Resort at Governor's Crossing has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from March 14 to October 19).

Does The Resort at Governor's Crossing have a waterslide?

Yep, this property has a waterslide!

Is The Resort at Governor's Crossing family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that The Resort at Governor's Crossing is a hit with families.

Is there a free airport shuttle available at The Resort at Governor's Crossing?

No, The Resort at Governor's Crossing does not offer an airport shuttle service.

What time are check-in & check-out at The Resort at Governor's Crossing?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Resort at Governor's Crossing?

No, pets are not allowed.

Reviews

The Resort at Governor's Crossing Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1051 out of 1650 reviews
Rating 8 - Good. 356 out of 1650 reviews
Rating 6 - Okay. 140 out of 1650 reviews
Rating 4 - Poor. 57 out of 1650 reviews
Rating 2 - Terrible. 46 out of 1650 reviews

Reviews

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice family fun place
Stayed 2 nights in Jun 2025

10/10 Excellent

Nikki

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
This resort is amazing! Fun for the whole family!
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun and relaxing

Our family had an amazing vacation. We would definitely return. The staff was great and the rooms were clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating!
Stayed 1 night in Jun 2025

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great priced. Easy check in. Very safe. Pools stay open late.
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, my son loved it. The staff was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Lataska

Liked: Cleanliness, amenities, property conditions & facilities
Amenities are great for kids of all ages. Great location about 10min. Drivr from Dollywood. Hotel really clean and updated What I didn't like was room wad not ready until 5:00 , check in was 3:30. The front desk did not call or act as if they even cared for nonchalant. That really made me mad. I drover over 4 hrs.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nathaniel

Stayed 2 nights in May 2025

4/10 Poor

Sheryl

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
No food at hotel and vending mastines were either all broken or only took cash and they didn’t have a vending machine or a way to give cash. Also, children were screaming all the way up until 12 A.M.
Stayed 2 nights in Jun 2025

10/10 Excellent

Reagan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice water park, condo had a bunk bed and king bed and sofa bed! Very comfy! Little patio to enjoy. Condo had a fridge/freezer, microwave, dishwasher, coffee maker, toaster, oven and stove!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jalen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Am
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Alicia

Stayed 1 night in Jun 2025

8/10 Good

Jerry

Stayed 2 nights in Jun 2025

8/10 Good

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Only complaint was the WiFi was spotty at times.
Stayed 2 nights in Jun 2025

8/10 Good

matthew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Cheryl, Lone Tree

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the water slides and kid’s activities. The rooms are spacious just outdated and a little worn.
Stayed 8 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Tim

Travelled with family and small children
Liked: Cleanliness, amenities
The indoor outdoor park was nice
Stayed 3 nights in Jun 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay…just wish there were a few chair in the living room. Only a couch for the three of us.
Stayed 3 nights in Jun 2025

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service
Great stay, good activities for the kids, outdated rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

sharone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

I had a wonderful time me and my family. The only place I can see that could be improved on it be to remove the carpet from in the hallways with the children running in and out of the pool it’s not very clean. It needs to be taken up other than that it was a great amazing place to be the mountains. Only enhanced the beauty of the facility. I will come again!!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Noe

Stayed 1 night in Jun 2025