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Barceló Sevilla Renacimiento

5.0 star property
Luxury hotel with 3 restaurants and fitness centre

Photo gallery for Barceló Sevilla Renacimiento

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Interior
3 restaurants, breakfast, lunch, dinner served; Spanish cuisine
3 restaurants, breakfast, lunch, dinner served; Spanish cuisine
3 restaurants, breakfast, lunch, dinner served; Spanish cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
The current price is NZ$231
includes taxes & fees
6 July - 7 July

Explore the area

Map
Avenida de Alvaro Alonso Barba, s/n, Seville, Seville, 41092
  • Isla Magica Theme Park
    ‪5 min walk‬
  • Olympic Stadium
    ‪16 min walk‬
  • Royal Alcázar of Seville
    ‪7 min drive‬
  • Seville (SVQ-San Pablo)
    ‪10 min drive‬

Room options

View all photos for Suite (2 Adults + 2 Children)

Premium bedding, down duvets, minibar, in-room safe

Suite (2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (2 Adults + 1 Child)

Premium bedding, down duvets, minibar, in-room safe

Suite (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Deluxe 2 Adults + 1 Child)

Premium bedding, down duvets, minibar, in-room safe

Family Suite (Deluxe 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Deluxe 3 Adults + 1 Child)

Premium bedding, down duvets, minibar, in-room safe

Family Suite (Deluxe 3 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Deluxe 2 Adults + 2 Children)

Premium bedding, down duvets, minibar, in-room safe

Family Suite (Deluxe 2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (3 Adults)

Premium bedding, down duvets, minibar, in-room safe

Suite (3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Deluxe 2 Adults + 2 Children)

Premium bedding, down duvets, minibar, in-room safe

Premium Room (Deluxe 2 Adults + 2 Children)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room (Deluxe 2 Adults + 1 Child)

Premium bedding, down duvets, minibar, in-room safe

Premium Room (Deluxe 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Deluxe 3 adults)

Premium bedding, down duvets, minibar, in-room safe

Family Suite (Deluxe 3 adults)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Deluxe 3 adults)

Premium bedding, down duvets, minibar, in-room safe

Premium Room (Deluxe 3 adults)

10.0 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (3 Adults + 1 Child)

Premium bedding, down duvets, minibar, in-room safe

Suite (3 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room (Deluxe 3 Adults + 1 Child)

Premium bedding, down duvets, minibar, in-room safe

Premium Room (Deluxe 3 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Suite (3 Adults + 1 Child)

  • Sleeps 3
  • 1 King Bed

Suite (2 Adults + 1 Child)

  • Sleeps 2
  • 1 King Bed

Suite

  • Sleeps 3
  • 1 King Bed

Suite

  • Sleeps 3
  • 1 King Bed

Premium Deluxe Room ( 3 Adults + 1 Child)

  • Sleeps 3
  • 1 King Bed

Family Suite Deluxe (2 Adults + 1 Child)

  • Sleeps 2
  • 1 King Bed

Premium Deluxe Room (2 Adults + 1 Child)

  • Sleeps 2
  • 1 King Bed

Suite (2 Adults + 2 Children)

  • Sleeps 3
  • 1 King Bed

Deluxe Family Suite (2 Adults + 2 Children)

  • Sleeps 3
  • 1 King Bed

Deluxe Family Suite

  • Sleeps 3
  • 1 King Bed

Premium Deluxe Room

  • Sleeps 3
  • 1 King Bed

Deluxe Family Suite (3 Adults + 1 Child)

  • Sleeps 3
  • 1 King Bed

Premium Deluxe Room ( 2 Adults + 2 Children)

  • Sleeps 2
  • 1 King Bed

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About the area

Seville

A luxury stay in Seville awaits you at Barceló Sevilla Renacimiento. Within just a 10-minute stroll, you'll find Teatro Central and Alamillo Park. Highlights at this hotel include 3 restaurants, an indoor swimming pool and a poolside bar. .Gastrobar La Santa María is open for lunch and dinner. Bar Piscina is the hotel's own tapas bar. Enjoy the gym, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. Business amenities include 30 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 5-property class Triana hotel include Isla Magica Theme Park and La Cartuja Sports Facilities.

What's nearby

  • Isla Magica Theme Park - 5 min walk - 0.5 km
  • Olympic Stadium - 16 min walk - 1.4 km
  • Plaza de Toros de la Real Maestranza - 5 min drive - 4.0 km
  • Giralda Tower - 6 min drive - 4.7 km
  • Royal Alcázar of Seville - 7 min drive - 5.1 km

Getting around

  • Cartuja Station - 3 min drive
  • San Jerónimo Station - 5 min drive
  • Seville (SVQ-San Pablo) - 23 min drive

Restaurants

  • ‪Bar Antojo - ‬14 min walk
  • ‪La Caja Negra - ‬15 min walk
  • ‪Taberna de Torneo - ‬18 min walk
  • ‪Barqueta - ‬13 min walk
  • ‪El Caminante Andaluz - ‬18 min walk

About this property

Barceló Sevilla Renacimiento

Luxury hotel with 3 restaurants and fitness centre
Barceló Sevilla Renacimiento offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

A business centre and 30 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury Barceló Sevilla Renacimiento. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Seville hotel is smoke free.

  • 295 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • 5000 sq. m of conference space
  • Built in 1992
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Barceló Sevilla Renacimiento offers 295 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

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Hotel Silken Al Andalus Palace

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4.3 out of 5, Excellent, 1,030 reviews
The price is NZ$130
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 for adults and EUR 11 for children
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar Piscina
  • Gastrobar La Santa María
  • Restaurante Arrozante
  • Restaurante Colón

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Piano
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 30 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1992
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 11 for children
  • Self-parking fee: EUR 18 per day
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 11:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Hotel Renacimiento
Barcelo Hotel Seville
Barceló Renacimiento
Barcelo Renacimiento Hotel Seville
Barceló Renacimiento Sevilla
Barceló Sevilla
Barceló Sevilla Renacimiento
Barceló Sevilla Renacimiento Hotel
Barceló Sevilla Renacimiento Hotel Seville
Barceló Sevilla Renacimiento Seville
Renacimiento Sevilla
Barcelo Sevilla Renacimiento
Barceló Sevilla Renacimiento Hotel
Barceló Sevilla Renacimiento Seville
Barceló Sevilla Renacimiento Hotel Seville

Frequently asked questions

What is the cancellation policy at Barceló Sevilla Renacimiento?

Barceló Sevilla Renacimiento offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Sevilla Renacimiento?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Barceló Sevilla Renacimiento on 6 Jul 2025 start from NZ$231.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Sevilla Renacimiento?

Yep, Barceló Sevilla Renacimiento has a self car park for EUR 18 per day. Onsite parking is limited.

Does Barceló Sevilla Renacimiento have a pool?

Yep, and guests love it! Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 11:00 AM to 8:00 PM (Seasonal outdoor pool open from April to October).

What makes Barceló Sevilla Renacimiento a romantic place to stay?

Garden-view dining, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Barceló Sevilla Renacimiento.

Is Barceló Sevilla Renacimiento family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Barceló Sevilla Renacimiento is a hit with families.

Does Barceló Sevilla Renacimiento serve breakfast?

Sure does, buffet breakfast is on offer weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Barceló Sevilla Renacimiento?

No, Barceló Sevilla Renacimiento does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Sevilla Renacimiento?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Sevilla Renacimiento?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Barceló Sevilla Renacimiento?

No, only service animals are allowed.

Barceló Sevilla Renacimiento Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1003 reviews
Rating 8 - Good. 297 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was NOT a 5-star hotel. The room was in disrepair and not updated in any way. The room safe NEVER worked. We were told someone would come and fix it and they NEVER did. I WOULDN’T stay there again even if room was FREE.
Stayed 1 night in Mar 2025

10/10 Excellent

evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely hotel and peaceful. It is a 20 min walk to restaurants and shops and a little longer to reach the centre of Seville.
Stayed 7 nights in Mar 2025

10/10 Excellent

D A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel with an incredible breakfast!

The Barcelo was an absolute treat to stay at. From check-in to check-out the stay was amazing, we were treated like VIP's. And I can't do enough to compliment the breakfast, it was the biggest and best buffet selection I have ever experienced, and I have experienced many! I will definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at a Barcelo. Lovely receptionist gave us an upgrade to a fabulous room and as a surprise after we returned to our room after a show, we had exquisite truffles with a chocolate dipped strawberry waiting for us. Perfect. Great porter with the coolest moustache I've ever seen. All the staff were polite and friendly - even the on-site cleaning lady with the exception of the concierge. I politely asked him to call us a taxi and he became aggressive saying it was not in his job description and that I should go to reception. I walked away and he shouted after me that "in this hotel, the concierge gives information about the city." Unbelievable and very much below the other staff members' professionalism and service. The hotel and staff are amazing, except for the rude concierge, who should be retrained and if that doesn't work, well then the next step is obvious. Thanks to the rest of the staff for an otherwise great stay.

10/10 Excellent

rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 2 nights in Feb 2025

10/10 Excellent

Nestor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Facility was really nice. A bit far from everything.
Stayed 1 night in Feb 2025

10/10 Excellent

Ming Da

Great venue, best if you drive
Stayed 3 nights in Dec 2024

8/10 Good

Luis R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good attention from employees
Stayed 6 nights in Dec 2024

2/10 Terrible

Magnus

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Hotel Parking Incident

We have stayed at the Barcelo several times, mainly for the indoor pool, which our children love. The family rooms are decent but a bit small, with two double beds and a large shower but no bath. The breakfast buffet, though adequate, is far from memorable. The restaurant menu fails to meet five-star standards. Themed around "discovery" and "seafarers," it offers a global mix of dishes that lack focus and finesse. Many items are overly greasy or smothered in sauce, leaving much to be desired. Parking in the hotel garage, which cost €15 per night, seemed like a safer choice than the free outdoor option. However, we found our car covered in a thick layer of dust from nearby construction work. The hotel management’s response was disappointing—they apologized but claimed the parking was operated by an external company, leaving them powerless to address the issue. Despite contacting the company, no action was taken. It is unacceptable for a five-star hotel to allow heavy maintenance work in an active parking area, especially without protecting guests' vehicles. Dust particles can damage sensitive car components, leading to costly repairs. The hotel should ensure such work is scheduled during off-hours or when the parking area is empty. By failing to supervise the conditions under which their parking is managed, the hotel demonstrates negligence and disregard for its guests. A premium fee for parking comes with an expectation of care and responsibility, which were sorely lacked.
Stayed 4 nights in Dec 2024

10/10 Excellent

Na, Goleta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Tal

Stayed 2 nights in Dec 2024

10/10 Excellent

Evgenia

Stayed 1 night in Dec 2024

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Emanuele

Stayed 2 nights in Dec 2024

10/10 Excellent

Danielle

Location to Teatro Central and easy to walk to city. Also, Manuel, the waiter is wonderful.
Stayed 3 nights in Dec 2024

4/10 Poor

Ammar, Birmingham

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room need renovation, the wall is dropping water and we reported it without solving it
Stayed 2 nights in Nov 2024

8/10 Good

Giuseppe

Stayed 6 nights in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Seville

The hotel has everything you need for an excellent city break. The service is first class. Staff, rooms , food, and facilities are the best. Very close to the river and the theme park. We have stayed on 4 previous occasions,
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos, El Paso

Travelled with partner
Liked: Amenities
All
Stayed 1 night in Oct 2024

6/10 Okay

Sadaf

Disliked: Staff & service
The staff wasn’t helpful. At check in kept us waiting due to answering the phone rather that helping in person clients, they didn’t take the time to explain hotel amenities, concierge in the middle of helping us took a phone call rather than finishing with us. The room was dated, not clean, sofa bed was super uncomfortable, room smelled really bad, window wasn’t sealed properly.
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Bernardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Be sure you look for bargains. Expedia prices better than calling the hotel reservations.
Stayed 3 nights in Sep 2024

8/10 Good

Omar, Royal Palm Beach

Travelled with partner
Liked: Cleanliness, staff & service
The property is not a 5 star hotel at all. It’s a decent hotel, more geared towards business than family travel. It has vast, empty spaces without a single decoration or piece of furniture. It looks really strange and cold. The lobby is a bit better. The rooms are nice and spacious.
Stayed 2 nights in Sep 2024