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Melia Sevilla

4.0 star property
Hotel connected to the convention centre in Seville with 2 restaurants

Photo gallery for Melia Sevilla

Outdoor pool, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Reception
The Level, Suite, Terrace | Living area
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$234
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
Dr Pedro De Castro 1, Seville, Seville, 41004
  • Place, Plaza de España
    ‪2 min walk‬
  • Place, Royal Alcázar of Seville
    ‪8 min walk‬
  • Place, Seville Cathedral
    ‪15 min walk‬
  • Airport, Seville (SVQ-San Pablo)
    ‪12 min drive‬

Room options

View all photos for Melia Room Twin Bed

Melia Room Twin Bed

Melia Room Twin Bed

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room (2 Adults + 2 Children)

Premium bedding, minibar, in-room safe, desk

Premium Room (2 Adults + 2 Children)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Room (Melia The Level)

Room (Melia The Level)

Room (Melia The Level)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for The Level, Premium Room

Premium bedding, minibar, in-room safe, desk

The Level, Premium Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite The Level with Whirlpool

Premium bedding, minibar, in-room safe, desk

Junior Suite The Level with Whirlpool

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Jetted bath
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for The Level, Suite, Terrace

Premium bedding, minibar, in-room safe, desk

The Level, Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Room (Melia with Views Double Bed)

Eco-friendly toiletries, hair dryer, towels, soap

Room (Melia with Views Double Bed)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Deep-soaking bath
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Room (Melia Double Bed)

Room (Melia Double Bed)

Room (Melia Double Bed)

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Deep-soaking bath
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

The Level Melia twin Room

  • Sleeps 2

The Level Junior twin Suite

  • Sleeps 2

The Level Junior king Suite

  • Sleeps 2

The Level Grand Premium twin Room with Whirlpool Bath

  • Sleeps 2

The Level Grand Premium king Room with Whirlpool Bath

  • Sleeps 2

View all photos for Melia Room with Views, Twin Beds

Premium bedding, minibar, in-room safe, desk

Melia Room with Views, Twin Beds

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for The Level Grand Premium Room with Whirlpool (2+1)

Premium bedding, minibar, in-room safe, desk

The Level Grand Premium Room with Whirlpool (2+1)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Jetted bath
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Room, Terrace (The Level Melia)

Room, Terrace (The Level Melia)

Room, Terrace (The Level Melia)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room, 2 Bedrooms (The Level)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Bedrooms (The Level)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Premium Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Premium Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
2 bathrooms
  • 50 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Melia Room with Terrace

Melia Room with Terrace

Melia Room with Terrace

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Melia Room, Room, Balcony

Melia Room, Room, Balcony

Melia Room, Room, Balcony

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Melia Room, Room

Melia Room, Room

Melia Room, Room

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
Shower/bath combination
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Melia Room 1 King bed

  • Sleeps 2

The Level Premium Room

  • Sleeps 2

The Level Grand Premium Room With Whirlpool Bath

  • Sleeps 2

Family Room

  • Sleeps 3

Melia Twin Room

  • Sleeps 2

Melia King Room With View

  • Sleeps 2

The Level Melia King Room

  • Sleeps 2

Melia Double Room With View

  • Sleeps 2

View all photos for Melia The Level With Terrace

Premium bedding, minibar, in-room safe, desk

Melia The Level With Terrace

  • Sleeps 2

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Connecting Room

Premium bedding, minibar, in-room safe, desk

Premium Connecting Room

  • Sleeps 4

View all photos for Two Bedroom Premium Room The Level

Premium bedding, minibar, in-room safe, desk

Two Bedroom Premium Room The Level

  • Sleeps 4

View all photos for Melia Room With Terrace

Premium bedding, minibar, in-room safe, desk

Melia Room With Terrace

  • Sleeps 2

View all photos for Two Bedroom Junior Suite The Level

Premium bedding, minibar, in-room safe, desk

Two Bedroom Junior Suite The Level

  • Sleeps 4

View all photos for Two Bedroom Executive Junior Suite The Level

Premium bedding, minibar, in-room safe, desk

Two Bedroom Executive Junior Suite The Level

  • Sleeps 4

Suite The Level With Terrace

  • Sleeps 4

View all photos for Premium Room Communicated

Premium bedding, minibar, in-room safe, desk

Premium Room Communicated

  • Sleeps 5

View all photos for MELIA ROOM WITH BALCONY

Premium bedding, minibar, in-room safe, desk

MELIA ROOM WITH BALCONY

  • Sleeps 2

View all photos for Melia Twin Room With Views

Premium bedding, minibar, in-room safe, desk

Melia Twin Room With Views

  • Sleeps 2

Melia Room

  • Sleeps 2

Premium Room

  • Sleeps 2

About the area

Seville

Melia Sevilla puts you in the heart of Seville, connected to the convention centre and within a 20-minute stroll of Maria Luisa Park and Royal Alcázar of Seville. Highlights at this hotel include 2 restaurants, 3 bars/lounges and an outdoor swimming pool. .The restaurant, Restaurante Mosaico, serves Mediterranean cuisine and is open for lunch. Elyxr is the hotel's own cocktail bar, serving drinks along with breakfast and brunch. Enjoy the 24-hour gym, steam room and pool loungers as well as access to scooter/moped rentals. Business travelers can take advantage of 24 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and free babysitting. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Sur hotel include Torre del Oro Watchtower and Seville Cathedral.

What's nearby

  • Plaza de España - 2 min walk - 0.2 km
  • Maria Luisa Park - 5 min walk - 0.5 km
  • Royal Alcázar of Seville - 8 min walk - 0.7 km
  • Seville Cathedral - 15 min walk - 1.3 km
  • Giralda Tower - 16 min walk - 1.4 km

Getting around

  • San Bernardo Station - 7 min walk
  • San Bernardo Tram Stop - 7 min walk
  • Seville (SVQ-San Pablo) - 18 min drive

Restaurants

  • ‪Hotel Meliá Sevilla Mosaico - ‬1 min walk
  • ‪Carl’s Jr - ‬7 min walk
  • ‪Premier Garden - ‬6 min walk
  • ‪Mr. Beer - ‬9 min walk
  • ‪Mascarpone - ‬9 min walk

About this property

Melia Sevilla

Hotel connected to the convention centre in Seville with 2 restaurants
Melia Sevilla offers its guests an outdoor pool, a steam room, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 24 meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Melia Sevilla. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 360 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Childcare (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • Bar by the pool
Melia Sevilla offers 360 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 45-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 25 per day)
  • Secured, covered parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elyxr
  • Pool Bar
  • Quimera Food&Pool
  • Quimera Restaurant
  • Restaurante Mosaico

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • Scooter/moped rentals
  • Segway rentals/tours
  • Steam room

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable/satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Please note: This property’s Half Board and Full Board rates do not include beverages.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Covered self-parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number H/SE/767

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia Sevilla
Melia Sevilla Hotel
Melia Sevilla Hotel Seville
Melia Sevilla Seville
Sevilla Melia
Melia Hotel Sevilla
Melia Hotel Seville
Meliá Sevilla Hotel Seville
Meliá Sevilla Hotel
Meliá Sevilla Seville
Meliá Sevilla
Meliá Sevilla
Melia Sevilla Hotel
Melia Sevilla Seville
Melia Sevilla Hotel Seville

Frequently asked questions

What is the cancellation policy at Melia Sevilla?

Melia Sevilla offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Sevilla?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at Melia Sevilla on 22 Feb 2026 start from NZ$233.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Sevilla?

Yep, Melia Sevilla has a secured covered self car park for EUR 25 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Melia Sevilla have a pool?

Melia Sevilla has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Melia Sevilla?

Melia Sevilla features an outdoor pool, a steam room and 2 restaurants. All guestrooms come with premium bedding and room service.

What makes Melia Sevilla a romantic place to stay?

Poolside dining, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Melia Sevilla.

Does Melia Sevilla serve breakfast?

Yep, buffet brekkie is available weekdays between 7:00 AM and 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Melia Sevilla?

No, Melia Sevilla does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Sevilla?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Sevilla?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Melia Sevilla?

No, only service animals are allowed.

Melia Sevilla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Juan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room - toilet didn't work well. - Phone didn't work. - no outlet by night stand - requested electrical extension didn't work. Second room - hot water on shower was a trickle. Third room - AC didn't work Meeting room bathrooms - 1 soap dispenser for 5 sinks - No paper towels for drying hands - lights shutoff every 30 sec. Won't be staying fer again at a Melia property.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, short walk to main attractions. Clean, comfortable and lovely breakfast. Highly recommend .
Stayed 2 nights in Oct 2025

6/10 Okay

Sonam

Stayed 4 nights in Oct 2025

10/10 Excellent

Mark-Allen, Vilamoura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the outdoor pool area and bar was very nice. We went there each afternoon. Rooms were clean as were the bathrooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sian Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Scott, Bloomingdale

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. The room as spacious and comfortable and the location is great. Walking distance to all the historical sites that we wanted to visit.
Stayed 3 nights in Oct 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service
great stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Herpreet

Stayed 4 nights in Oct 2025

10/10 Excellent

NATALIE

Stayed 2 nights in Oct 2025

8/10 Good

clive

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, pleasant and helpful staff. Facilities, particularly the pool, were good, but there was no internet service during my three day stay.
Stayed 3 nights in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
.
Stayed 6 nights in Oct 2025

4/10 Poor

Amanda, Dartford

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and corridors smelt. The lifts looked like they’d been in a war zone. Bathroom fan didn’t work (did report it but nothing happened) which meant all sorts of creatures would appear. The shower outlet was black - totally disgusting. Every evening dogs from flats next to the hotel would bark so you couldn’t sleep. Whole electronic check in and check out process was dismal. We checked out manually and then 30 minutes later we received an email telling us we could check out electronically. Codes for menus etc in room did not work. Photos of all of the above can be submitted as evidence.
Stayed 6 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I've ever stayed at. Easy to walk to most tourist attractions, close to a lot of food options, and a very clean and nicely organized hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Hisham

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of the hotel and the lobby is good, clean room and good breakfast. It would've been better if there were some english tv channels.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amritpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at one of the level rooms. Very convenient to have the lounge access that we utilised at some point every day during our stay. The rooms were clean and modern.
Stayed 4 nights in Oct 2025

6/10 Okay

ADMARINES

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel needs some TLC specially our room bathroom. It looks old and it needs some upgrades. The personnel was amazing!
Stayed 3 nights in Oct 2025

10/10 Excellent

Juan, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and great staff. Breakfast is fabulous. Very close to the Plaza de España.
Stayed 2 nights in Sep 2025

8/10 Good

Hazelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very fantastic staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. The amenities are also great there is everything you need and more. The straight access to the hotel lobby from the underground parking is amazing. There is also a taxi station right in front of the hotel which is very handy too.
Stayed 3 nights in Sep 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run down hotel and food poisoning

Rundown hotel and food poisoning. This is not a 4 star hotel. Maybe in the 1980s when it was built but now it is rundown and needs major remodeling. My family member had sangria and a hamburger at the pool bar and after a few hours began vomiting and having diarrhea for hours. It was her only meal that day so we know it is the hotel's fault. Broken elevators on lobby and first floors. Broken outlets in room. Broken closet door that allows you to see into toilet. Loud sound from bathroom all night. Sound persisted with A/C turned off. Could not sleep due to heat and loud sound. We were moved to a new room that had ants and the shower didnt drain. It tooks hours and several phone calls to switch rooms. They LIED to me saying the hotel is sold out when I saw on their website rooms are available. Awful service, rooms, and food.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, terrific hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

jose, austin

Stayed 2 nights in Sep 2025