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Best Western Shaftesbury The Royal Chase Hotel

3.0 star property
Hotel in Shaftesbury with sauna and 24-hour front desk

Photo gallery for Best Western Shaftesbury The Royal Chase Hotel

Indoor pool
British cuisine
Property grounds
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
The current price is NZ$165
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Royal Chase Roundabout, Shaftesbury, England, SP7 8DB
  • Place, Shaftesbury Abbey Museum and Garden
    ‪14 min walk‬
  • Place, Gold Hill Museum
    ‪14 min walk‬
  • Place, Larmer Tree Gardens
    ‪16 min drive‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪49 min drive‬

Room options

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(20 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

About the area

Shaftesbury

Best Western Shaftesbury The Royal Chase Hotel puts you in the heart of Shaftesbury, within a 20-minute stroll of Cranborne Chase and the West Wiltshire Downs and Gold Hill Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Byzant, serves British cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. 3875 square feet (360 square metres) of event facilities include 6 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and a sauna. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. .In proximity to this 3-property class Shaftesbury hotel you'll find Center Parcs Longleat Forest.

What's nearby

  • Shaftesbury Abbey Museum and Garden - 14 min walk - 1.2 km
  • Gold Hill Museum - 14 min walk - 1.2 km
  • Larmer Tree Gardens - 16 min drive - 14.9 km
  • Stourhead Garden - 23 min drive - 29.5 km
  • Longleat Safari and Adventure Park - 30 min drive - 35.6 km

Getting around

  • Gillingham Dorset Station - 12 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 57 min drive

Restaurants

  • ‪san tonino - ‬12 min walk
  • ‪The Udder Farm Shop - ‬7 min drive
  • ‪The Kings Arms - ‬16 min walk
  • ‪The John Peel - ‬12 min walk
  • ‪The Mitre - ‬17 min walk

About this property

Best Western Shaftesbury The Royal Chase Hotel

Hotel in Shaftesbury with sauna and 24-hour front desk
Best Western Shaftesbury The Royal Chase Hotel offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A library, a terrace, and a garden are also featured at the business-friendly Best Western Shaftesbury The Royal Chase Hotel. Self parking is free.

This 3-star Shaftesbury hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 3875 sq ft of conference space
  • 360 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Shaftesbury The Royal Chase Hotel offers 32 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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3.5 out of 5, Good, 76 reviews
The price is NZ$169
includes taxes & fees
1 Dec - 2 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Byzant

Things to do

  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3,875 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 13.50 per person
  • Pool fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Frequently asked questions

Is parking available at Best Western Shaftesbury The Royal Chase Hotel?

Yep, Best Western Shaftesbury The Royal Chase Hotel has a free self car park.

How much does it cost to stay at Best Western Shaftesbury The Royal Chase Hotel?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Shaftesbury The Royal Chase Hotel on 30 Nov 2025 start from NZ$165.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Shaftesbury The Royal Chase Hotel have a pool?

Best Western Shaftesbury The Royal Chase Hotel has an indoor pool. The pool is open 7:00 AM to 9:30 PM.

What makes Best Western Shaftesbury The Royal Chase Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Best Western Shaftesbury The Royal Chase Hotel.

Does Best Western Shaftesbury The Royal Chase Hotel serve breakfast?

Yep, cooked-to-order breakfast is offered daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Best Western Shaftesbury The Royal Chase Hotel?

No, Best Western Shaftesbury The Royal Chase Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Shaftesbury The Royal Chase Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Shaftesbury The Royal Chase Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Shaftesbury The Royal Chase Hotel?

No, only service animals are allowed.

Best Western Shaftesbury The Royal Chase Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 176 out of 500 reviews
Rating 8 - Good. 201 out of 500 reviews
Rating 6 - Okay. 80 out of 500 reviews
Rating 4 - Poor. 30 out of 500 reviews
Rating 2 - Terrible. 13 out of 500 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within easy walking distance to the town centre. Noisy generator outside the building adjacent to room.
Stayed 1 night in Aug 2025

8/10 Good

Pauline

Hotel easy to find. Twin room comfortable. Food good
Stayed 1 night in Jul 2025

6/10 Okay

Graham

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Sets low expectations and fails to achieve them

Toilet not flushed, dirty towels hanging everywhere and lots of dead wasps on the window-sill. Spoke to reception - no apology or anything. Just told us to collect some towels when we next went past. Tired place but over-priced at £140. Really big room and v comfy bed though.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were friendly. Property was very clean. Although a little dated. But overall it was a good experience. Beds were comfortable.
Stayed 2 nights in Jul 2025

6/10 Okay

steven

Liked: Cleanliness, staff & service
A lovely stay but room very dated and the floors sloped and were very squeaky also pool was lovely but limited time on sauna in the day
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
A friendly welcome, lovely clean room
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay hotel and staff were very helpful friendly will stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, always amazing service

Have stayed at the Royal Chase over many years now, it’s always spotlessly clean and the service is always first class…
Stayed 1 night in Jun 2025

6/10 Okay

Debra

Overall we were somewhat disappointed with our hotel room in Shaftesbury. While the room and bed were large it wasn’t particularly comfortable. The bathroom floor was dirty in places and our bed was really only just pulled up rather than made properly. There was a very strong smell of chlorine from the indoor pool as you walked down the corridor. Thank goodness there were mobile fans in our hallway which we turned on every day that we stayed. On the positive side parking was just outside and the hotel was very convenient to the sights of Shaftesbury. It was also quiet.
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Amenities
Lovely hotel & perfect location for our wedding evening
Stayed 1 night in Jun 2025

10/10 Excellent

Dolores

Liked: Staff & service
Location was good.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel day staff lovely night porter shut bar at 10
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Shelly-Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular location! Staff is amazing and the Jack Russell is adorable…..be open to …. Experiences!
Stayed 3 nights in Apr 2025

2/10 Terrible

Hazel

Stayed 1 night in May 2025

10/10 Excellent

Hilary

Friendly staff, clean room, quiet. Bed needs to be upgraded.
Stayed 3 nights in Apr 2025

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is a nice hotel located close to the centre of Shaftesbury and easy access from the main road. Even though we booked a room with multiple beds (we assumed this was a twin room); it turned out to be a room with a double bed and a cot (I guess 2 beds) but not ideal when sharing with your mother! The room was very hot as well as we could turn off the radiator in the bathroom. Nice breakfast and pool though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Travelled with family

Relaxing stay

Comfortable stay, lovely area rooms are a bit dated could do with a freshen up! Very clean hotel and lovely staff, especially the ladies who serve breakfast in the morning always smiling and happy to help.
Stayed 3 nights in Apr 2025

10/10 Excellent

KEITH

Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and fantastic staff
Stayed 1 night in Apr 2025

6/10 Okay

Tony

Overpriced no breakfast included
Stayed 1 night in Apr 2025

10/10 Excellent

Glenis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Amy

Liked: Cleanliness, amenities
reception staff nice, room was nice but was told the continental breakfast was free and to help ourselves but then on departure had to pay for it
Stayed 1 night in Mar 2025