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Alila Shanghai

Property class: 4.5

Photo gallery for Alila Shanghai

A modern building with a reflective pool, a unique tree sculpture, and a dining area visible through glass walls.
Property video
A bar with a city view, red seating, and a bartender.
Room
A rooftop terrace with a glass-enclosed lounge area, outdoor seating, and a garden with plants and flowers.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$916
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
No. 500 Weihai Road, Jing'an District, Shanghai, Shanghai, 200041
  • Place, Former French Concession
    ‪8 min walk‬
  • Place, West Nanjing Road
    ‪9 min walk‬
  • Place, People's Square
    ‪14 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪59 min drive‬

Room options

View all photos for Room, 2 Single Beds (Shikumen View)

A hotel room with two beds, a small round table with a vase, a chair, a sofa, and a large window with a city view.

Room, 2 Single Beds (Shikumen View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

A hotel room with two beds, a sofa, a small table with a vase, and a city view through the window.

Room, 2 Single Beds

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 2 Single Beds, City View

A hotel room with two beds, a TV, a small table with a chair, and a view of the city.

Studio, 2 Single Beds, City View

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Shikumen View)

A hotel room with a bed, two chairs, a desk, a small table, and a window with a city view.

Room, 1 King Bed (Shikumen View)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

Room

Studio, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

A modern bathroom with a dark marble countertop, a wooden bench, and a small stool.

Deluxe Suite, 1 King Bed

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Residence)

A modern living room with a sofa, coffee table, and armchair, a city view, and a painting on the wall.

Suite, 1 King Bed (Residence)

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pavilion)

Room

Suite, 1 King Bed (Pavilion)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with two beds, a sofa, a small table with a vase, and a city view through the window.

Room, 1 King Bed

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Single Beds

A modern hotel room with a sofa, chairs, a round wooden coffee table, a small desk, and a large window offering a city view.

Deluxe Suite, 2 Single Beds

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Terrace (Shikumen View)

A modern hotel room with a large bed, a seating area with a small table, a bookshelf, and a view of greenery outside.

Room, 1 King Bed, Terrace (Shikumen View)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Childhood Dream Theme 1 King 1 Bunk)

A child's playroom with a bunk bed, a desk, and a window with a city view.

Family Suite (Childhood Dream Theme 1 King 1 Bunk)

  • City view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

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About the area

Shanghai

A luxury stay in the heart of Shanghai awaits you at Alila Shanghai. You'll be 1.7 km (1.1 mi) from Nanjing Road Shopping District and 1.3 km (0.8 mi) from People's Square. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and steam room. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and massage/treatment rooms. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Within a 30-minute walk of this 4.5-property class Downtown Shanghai hotel, attractions include Shanghai Centre and Xintiandi Style Shopping Centre.

What's nearby

  • HKRI Taikoo Hui - 1 min walk - 0.1 km
  • Former French Concession - 8 min walk - 0.7 km
  • West Nanjing Road - 9 min walk - 0.8 km
  • People's Square - 14 min walk - 1.2 km
  • Nanjing Road Shopping District - 3 min drive - 1.9 km

Getting around

  • South Huangpi Road Station - 8 min walk
  • Shanghai Railway Station - 13 min drive
  • Pudong International Airport (PVG) - 48 min drive

Restaurants

  • ‪Masala Art - ‬1 min walk
  • ‪芝乐坊餐厅 - ‬2 min walk
  • ‪牛藏 Yakiniku Restaurant & Bar - ‬1 min walk
  • ‪XYZ - ‬1 min walk
  • ‪家全七福 Seventh Son - ‬1 min walk

About this property

Alila Shanghai

Alila Shanghai offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A 24-hour fitness centre, tour/ticket assistance, and a garden are also featured at the luxury Alila Shanghai. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Shanghai hotel.

  • 186 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
Alila Shanghai offers 186 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include massages. The spa is open daily.

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A traditional multi-story building with ornate wooden architecture and multiple balconies.
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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 1,000 reviews
The price is NZ$491
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CNY 160 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 268 for adults and CNY 134 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Baby bath
  • Children's toys
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Elliptical machine
  • Free weights
  • Laptop workspace
  • Phone
  • Rowing machine
  • Safe
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alila Shanghai

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 268 for adults and from CNY 134 for children
  • Self-parking fee: CNY 160 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, Alipay and WeChat Pay. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Alila Shanghai Hotel
Alila Shanghai Shanghai
Alila Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Alila Shanghai?

Alila Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alila Shanghai?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Alila Shanghai on 22 Nov 2026 start from NZ$916, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alila Shanghai?

Yep, Alila Shanghai has a self car park for CNY 160 per day. A self car park is also available, for a fee.

Is there a spa on site at Alila Shanghai?

Yep, there is an onsite spa at Alila Shanghai. You'll enjoy services like massages.

Does Alila Shanghai have a pool?

Alila Shanghai has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Alila Shanghai?

Alila Shanghai features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Alila Shanghai a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Alila Shanghai.

Is Alila Shanghai family-friendly?

You bet! With amenities such as an indoor pool, as well as baby baths in the guestrooms, it's no surprise that Alila Shanghai is a hit with families.

Does Alila Shanghai serve breakfast?

You bet, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Alila Shanghai?

No, Alila Shanghai does not offer an airport shuttle service.

Is there a bar or restaurant at Alila Shanghai?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alila Shanghai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Alila Shanghai?

No, pets and service animals are not allowed.

Alila Shanghai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 46 out of 57 reviews
Rating 8 - Good. 8 out of 57 reviews
Rating 6 - Okay. 2 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is elegant and perfectly located. The staff was extremely attentive and friendly
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel this hotel as sanctuary. It was very comfortable and warm place.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay. Brand new hotel. Mosquito is the only problem at the ground floor lobby in the summer. Very helpful staff.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Wonderful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like I am in a Thailand Spa resort but the lobby is kind of dark.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This was one of the most beautiful hotels I've ever stayed at. The secret garden that wraps around the lobby level is absolutely stunning and the room was so beautiful I got design ideas for my own home. The epitome of an urban resort.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the world! Top interior design. Amazing atmosphere!
Stayed 6 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and the lines for breakfast were not appropriate to an hotel of this high standard. It is not expected to pay a security deposit for the use of the room that is 50% the cost of the room. Other than that, it us a great hotel for stay comfortably in Shanghai.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must be back

Atmosphere was amazing. Loved my room(shikumen view). Gym and swimming pool, bars were good and breakfast menu wss special. All the people there was so kind and supportive. And especially Joy Epler Aragon made us so compotable for our stay! Neighborhood was also good so I will definately choose Alila Shanghai again for my next Shanghai trip.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
Service was just ok. They didn’t read my request and the staffs don’t speak English… I saw other guests’ hair in toilet counter.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Noisy construction work can be heard in bedroom. Toilet seat in bedroom too small.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
전반적으로 깔끔한 룸, 친절한 직원분들과 편안한 침구가 맘에들었습니다
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗한객실. 편리한 이용. 미니바가 전부 무료라 풍부하게.음료. 물. 약간의.과자. 콤부차.맥주.와인 편리하게.이용 가능했고 위치도 너무 좋아서 프리미엄 디디 타고 40위안 안이면 거의 모든곳 방문 가능한.좋은 위치였고 무엇보다 직원들 친절도는 굉장합니다.놀라울 정도로 친절 합니다. 딱 한가지 조식은 그냥 그냥 입니다.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are looking for something more private and calm.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
룸의 크기와 인테리어가 훌륭하고 스텝들의 친절과 써비스가 프로다웠다.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
大廳有暗 其他很好
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
已經第二次入住，各方面仍然很好，下次還會再來
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
객실은 깨끗하나 직원들도 시스템도 미흡하고 가격에 비해 뷰가 좋지 않음, 디테일적인 작은 어메니티들은 좋음, 부띠크 호텔느낌, 조식은 특히 블루베리 고ㅓ일이 좋었고 중식 양식 일식이 고루 있었음 엘베고장 정전등 여러가지로 첫인상은 좋지 않았으나 서비스태도는 아주 훌륭! 택시가 찾기에 힘든 호텔입구가 불편함, 투숙객들은 젊은 사람들이 대다수, 나름 힙한느낌! 다시가라고 하면 궂이 다시 가진 않을것 같음
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
도심 내 주요 관광 스팟들을 빠르게 갈 수 있는 위치가 편리했고, 호텔 중정의 정원과 객실이 너무 아름다워 마치 도심 속 오아시스 같았습니다. 또한 직원들이 매우 친절하십니다. 호텔 외부에서 물건을 잃어버린 상태로 귀국했는데 직원분들께서 물심양면으로 도와주셨어요 호텔의 스파 서비스도 매우 추천드립니다.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

都会のオアシス

高級感があり素晴らしいホテル。 たまたまスイートにアップグレードしてくれて、とても素晴らしい体験でした。部屋のミニバーも飲み放題、 全体的に綺麗で、食事も美味しかった。 レストラン、ロビー廻りは都心とは思えない静かなオアシスのような空間。ルーフトップバーもお洒落。
ロビー
スイートルーム
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

上海靜安酒店之最

住宿和早餐都很棒
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026