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Bulgari Hotel Shanghai

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2 restaurants; lunch and dinner served
Property video
A modern hotel lobby with a large sofa, leather armchairs, a bar area, and a large window offering a city view.
2 restaurants; lunch and dinner served
Premium Suite, 1 Bedroom, River View

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$1,634
includes taxes & fees
5 July - 6 July

Explore the area

View map
Lane 108 North Shanxi Road, Shanghai, Shanghai, 200085
  • Place, Nanjing Road Shopping District
    ‪12 min walk‬
  • Place, West Nanjing Road
    ‪17 min walk‬
  • Place, People's Square
    ‪4 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪59 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom, City View

Superior Suite, 1 Bedroom, City View

Superior Suite, 1 Bedroom, City View

  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Bedroom, River View

Superior Suite, 1 Bedroom, River View | Living room

Superior Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, River View

A modern living room with a red sofa, a round coffee table, a TV, and a city view through large windows.

Deluxe Suite, 1 Bedroom, River View

  • River view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, City View

Premium Room, 2 Double Beds, City View

Premium Room, 2 Double Beds, City View

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Tower

Premium Room, 1 King Bed, Tower

Premium Room, 1 King Bed, Tower

  • Water view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, City View

Deluxe Suite, 1 Bedroom, City View

Deluxe Suite, 1 Bedroom, City View

  • City view
  • 124 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Tower

Deluxe Room, 1 King Bed, Tower

Deluxe Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 Bedroom, River View

Premium Suite, 1 Bedroom, River View

Premium Suite, 1 Bedroom, River View

  • River view
  • 164 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Shanghai

A luxury stay in the heart of Shanghai awaits you at Bulgari Hotel Shanghai, a recipient of the prestigious Conde Nast Gold List award in 2020. Within a 20-minute stroll, you'll find Nanjing Road Shopping District and West Nanjing Road. Highlights at this Art Deco hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at The Bulgari Spa can include deep-tissue massages, facials and body treatments along with access to the sauna and hot tub. The diner, IL RISTORANTE, serves Italian cuisine. IL BAR is the hotel's own bar. Enjoy the indoor swimming pool, 24-hour gym and sauna. 5167 square feet (480 square metres) of event facilities include 2 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Places within a 30-minute walk of this 5-property class Huangpu hotel include People's Square and Yu Garden.

What's nearby

  • Nanjing Road Shopping District - 12 min walk - 1.0 km
  • West Nanjing Road - 17 min walk - 1.5 km
  • The Bund - 3 min drive - 1.5 km
  • Former French Concession - 3 min drive - 1.5 km
  • People's Square - 4 min drive - 2.2 km

Getting around

  • East Nanjing Road Station - 6 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 43 min drive

Restaurants

  • ‪Starbucks Reserve 星巴克臻选 - ‬4 min walk
  • ‪Luneurs - ‬5 min walk
  • ‪Horiguchi Coffee - ‬3 min walk
  • ‪% Arabica - ‬6 min walk
  • ‪The Nest - ‬2 min walk

About this property

Bulgari Hotel Shanghai

Bulgari Hotel Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 5167 square feet (480 square metres) and includes conference space. A sauna, spa services, and a library are also featured at the luxury Bulgari Hotel Shanghai. Free self parking is available.

This Art Deco Shanghai hotel is smoke free.

  • 82 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 5167 sq ft of conference space
  • 480 sq. m of conference space
  • Built in 2014
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Bulgari Hotel Shanghai offers 82 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). This individually decorated and furnished accommodation has separate dining areas. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Bulgari Spa. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Awards and affiliations

Bulgari Hotel Shanghai is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges

Restaurants on site

  • Bao Li Xuan
  • IL BAR
  • IL GIARDINO
  • IL RISTORANTE
  • LA TERRAZZA

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Bicycles
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,167 square feet of conference space

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 65-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bulgari Hotel Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Bulgari Shanghai
Bulgari Hotel Shanghai Hotel
Bulgari Hotel Shanghai Shanghai
Bulgari Hotel Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Bulgari Hotel Shanghai?

Bulgari Hotel Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bulgari Hotel Shanghai?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at Bulgari Hotel Shanghai on 5 Jul 2026 start from NZ$1,634, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bulgari Hotel Shanghai?

Yep, Bulgari Hotel Shanghai has a free self car park.

Is there a spa on site at Bulgari Hotel Shanghai?

Yep, The Bulgari Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Bulgari Hotel Shanghai have a pool?

Bulgari Hotel Shanghai has an indoor pool. The pool is open 24 hours.

What luxury perks are available at Bulgari Hotel Shanghai?

Bulgari Hotel Shanghai features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding, 24-hour room service and fireplaces.

What makes Bulgari Hotel Shanghai a romantic place to stay?

A hot tub and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Bulgari Hotel Shanghai.

Is Bulgari Hotel Shanghai family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Bulgari Hotel Shanghai is a hit with families.

Is there a free airport shuttle available at Bulgari Hotel Shanghai?

No, Bulgari Hotel Shanghai does not offer an airport shuttle service.

Is there a bar or restaurant at Bulgari Hotel Shanghai?

Yep, you can grab a meal at Bulgari Hotel Shanghai's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Bulgari Hotel Shanghai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bulgari Hotel Shanghai?

No, pets and service animals are not allowed.

Bulgari Hotel Shanghai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 82 out of 97 reviews
Rating 8 - Good. 10 out of 97 reviews
Rating 6 - Okay. 2 out of 97 reviews
Rating 4 - Poor. 0 out of 97 reviews
Rating 2 - Terrible. 3 out of 97 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must stay hotel in Shanghai
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, and great view. The best hotel ever.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional place to stay. Thanks for the perfect hospitality.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Haim

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vey good service and a nice hotel
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Tian Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That's wonderful!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
The river view rooms offer the best view of historic and modern Shanghai. The view is definitely world class. Best hotel in Shanghai!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, amenities
Beyond expectations at every level of the experience. I have a new fav in Shanghai.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

So Ping Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice experience . will come again
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Delong

Liked: Cleanliness, staff & service, property conditions & facilities
It's a fair 5 star hotel, but is it better than the others in dt shanghai? No.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Tsubasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. Especially I liked the good hospitality and I want to mention some of the staff by name. Vicky from the concierge service, also Elias from the Chinese restaurant and Penny from the spa were so friendly and helpful! I’ll be sure to stay here again if I ever go back to Shanghai.
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Ying

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Everything is wearing out and too old
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jiayin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers a private butler service, and my butler, Sinnie, provided exceptional assistance throughout my stay. She promptly resolved any issues, such as providing a new USB charging cable when needed. During checkout, she also presented a small gift from Bvlgari. Overall, Bvlgari Hotel provides excellent service with cozy room decor. I particularly enjoyed their bedtime tea preparation. The room service staff familiarize themselves with your habits and preferences, ensuring personalized room arrangements. I will choose this hotel again on my next visit to Shanghai.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

MUSUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Bulgari Hotel Shanghai, and it was an exceptional experience. From the moment I arrived, I was impressed by the hotel’s elegant design and the warm welcome from the staff. The location is perfect, offering stunning views of the Bund and Shanghai’s skyline. The rooms are spacious, beautifully decorated, and equipped with all the modern amenities one could need. The bed was incredibly comfortable, ensuring a restful night’s sleep. One of the highlights of my stay was the dining experience. The hotel’s restaurants offer a variety of delicious cuisines, and the service was impeccable. The spa and fitness center are top-notch, Overall, the Bulgari Hotel Shanghai exceeded my expectations in every way. The attention to detail, luxurious ambiance, and outstanding service makes it a top choice for anyone visiting Shanghai. I highly recommend this hotel and look forward to returning in the future.
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Newly opened for 4 days, decided to try it out. Being BVLGARI, it can’t disappoint right? WRONG. It was chaotic as I had expected, being that it was NEW, and mostly Chinese guests scrambling around the lobby and nowhere to really sit while waiting for my room. Upon check-in, was told the room I booked was not available...however they offered an upgrade, and I waited for almost 2 hours, when I was told it would be 30 minutes. During my wait, I asked if there’s a place I could lunch. There was no space in the restaurant. Fully booked. By non-guests. I do not know why they don’t try to accommodate staying guests. The suite had a bad layout. The bath tub is inside the shower area. The mini bar items were not stocked. The view and the bed were amazing. The staff really tried their best I suppose. I’ll try it again after a year and maybe by that time it will be a true 5 Star Hotel.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Joao victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
equipe excelente e disponível 24 horas
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joao victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
equipe excelente, disponível 24 horas para resolver qualquer problema
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

PIN CHEN

Liked: Cleanliness, staff & service, amenities
非常舒服的一晚
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

jiayi

Liked: Cleanliness, amenities, property conditions & facilities
服务很好 管家Emily很贴心周到
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

yuet wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超好服務,奢華體驗
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Só não foi perfeito porque a comida do hotel, além de ser cara, deixou muito a desejar. Caríssima e com poucas opções. Tive um problema com um hóspede chinês super grosseiro mas não tirou o brilho do hotel.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 너무 만족한 호텔입니다. 앞으로 또 상해에 가면 무조건 불가리호텔에 묵을겁니다
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yoshio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景色がとても良く満足しました。 天気が悪かったのが残念
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

危機處理很棒

住宿當天點了一份凱撒沙拉，結果裡面有頭髮，我是非常訝異的，這樣一流的飯店在飲食品質控管上沒有處理好。另外浴室天花板也掉落東西。 但，飯店人員服務非常好，危機處理也很好，立刻幫我們升等到江景套房，也立刻補充我們點的餐點，且另外加了水果彌補一切。 江景很美及服務人員的態度，讓我們忘了原先的缺失。謝謝🙏
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Suyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at Bulgari Hotel Shanghai. Every stuff member, especially Vicky who is from the Customer Relationship Department is eager to help! Will come back next time!
Stayed 2 nights in Mar 2022