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5.0 out of 5

"Value: Fantastic; Service: Best service ever for me; Cleanliness: Spotless; " More

By Shane, from Australia - QLD - Regional QLD on Wed 27 Feb 2013

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Hotel Description

A luxury stay in Shanghai awaits you at Chateau Star River Pudong Shanghai. You'll be 3.7 km (2.3 mi) from Century Park and 3.7 km (2.3 mi) from Shanghai Science and Technology Museum. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering at Lulu Spa can include massages, body scrubs, and hydrotherapy. The restaurant, E cafe, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, gym, Turkish bath/hammam, and spa tub. Business travelers can take advantage of 8 meeting rooms and limo/town car service. Plus you'll find free WiFi in public areas, a sauna, and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10 AM. There's also free self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute drive of this 5-star Pudong hotel include Shanghai New International Expo Centre and Shanghai Tower.

Deluxe King Room with City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$175* Per night/room 6 May - 7 May

Deluxe Twin Room with City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Chateau Twin Room with Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Chateau King Room with Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chateau Star River Pudong Shanghai ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Chateau Star River Pudong Shanghai

Everyone (1)
5 out of 5
Pros: The service for me was second to none. The staff looked after me, even though there was a language barrier, there wer no problems whatsoever.
Location: Outstanding
Value: Fantastic; Service: Best service ever for me; Cleanliness: Spotless;

Posted by , from Australia - QLD - Regional QLD on 27 Feb. 2013

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About the Chateau Star River Pudong Shanghai

Location Chateau Star River 2588, Shanghai, Shanghai 200125

Property Features

Chateau Star River Pudong Shanghai offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. 8 meeting rooms and limo/town car service are available. A health club, a spa tub, and a sauna are also featured at the luxury Chateau Star River Pudong Shanghai. Limited free parking is available on a first-come, first-served basis. This 5-star Shanghai hotel is smoke free.

  • 1 building
  • 261 guestrooms or units
  • 21 levels
  • Built in 2009
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Jinxiu Road Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Chateau Star River Pudong Shanghai offers 261 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.

E cafe - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Reservations are required.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 11
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 552.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • Children stay free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per night (for stays between 31 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Rollaway bed fee: CNY 552.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Star River Hotel Shanghai Pudong
  • Chateau Star River Pudong Shanghai
  • Chateau Star River Shanghai Pudong
  • Chateau Star River Pudong Shanghai Hotel Shanghai
  • Chateau Star River Pudong Shanghai Hotel
  • Chateau Star River Hotel
  • Chateau Star River
  • Chateau Star River Pudong Shanghai Hotel
  • Chateau Star River Pudong Shanghai Shanghai
  • Chateau Star River Pudong Shanghai Hotel Shanghai

You should know

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.