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Crowne Plaza Hotel Shanghai by IHG

Property class: 4.5

Photo gallery for Crowne Plaza Hotel Shanghai by IHG

A modern kitchen with marble countertops, stainless steel appliances, and a curved ceiling design.
A high-rise hotel with multiple floors, a prominent sign, and surrounding urban buildings.
A modern hotel lobby with a central bar, seating areas, and a large bookshelf.
A modern hotel lobby with a marble reception desk, multiple trophies on display, and a polished floor.
A large indoor swimming pool with checkered tile patterns on the walls and a clear view of the ceiling.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$149
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
400 Pan Yu Road, Shanghai, Shanghai, 200052
  • Place, Former French Concession
    ‪6 min walk‬
  • Place, Xujiahui Shopping District
    ‪13 min walk‬
  • Place, Metro City
    ‪14 min walk‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room (Upgraded)

A shower area with a chrome faucet and a shelf holding three bottles of body wash.

Standard Room (Upgraded)

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A shower area with a chrome faucet and a shelf holding three bottles of body wash.

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Club lounge access

A shower area with a chrome faucet and a shelf holding three bottles of body wash.

Standard Room, 2 Single Beds, Club lounge access

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

A bed with white bedding and pillows against a brown headboard.

Premium Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Kids Theme)

A hotel room with a large bed, a bedside table with a lamp, a chair, and a colorful rug.

Suite, 1 King Bed (Kids Theme)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a nightstand, a desk, and a bookshelf.

Standard Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Shanghai

A luxury stay in the heart of Shanghai awaits you at Crowne Plaza Hotel Shanghai by IHG. You'll be 1.4 km (0.9 mi) from Xujiahui Shopping District and 2.9 km (1.8 mi) from Zhongshan Park. Highlights at this Belle Époque hotel include 2 restaurants, an indoor swimming pool and a gym. .The restaurant, 悦庭华府 Yue Palace, serves Chinese cuisine and is open for lunch and dinner. 查理酒吧 Charlie's Bar is the hotel's own bar. Enjoy the gym, Hot tub and sauna. 18084 square feet (1680 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4.5-property class Xuhui hotel include Jing'an Temple and People's Square.

What's nearby

  • Former French Concession - 6 min walk - 0.5 km
  • Xujiahui Shopping District - 13 min walk - 1.1 km
  • Grand Gateway 66 - 13 min walk - 1.1 km
  • Metro City - 14 min walk - 1.3 km
  • Hengshan Road - 3 min drive - 1.8 km

Getting around

  • Jiao Tong University Station - 2 min walk
  • Shanghai South Railway Station - 8 min drive
  • Hongqiao International Airport (SHA) - 34 min drive

Restaurants

  • ‪Yunhe Noodle House 云和面馆 - ‬5 min walk
  • ‪星巴克 - ‬5 min walk
  • ‪Dongbei Siji Jiaozi Wang (东北四季饺子王) - ‬4 min walk
  • ‪Baker & Spice - ‬3 min walk
  • ‪ZASAG (札萨阁) - ‬3 min walk

About this property

Crowne Plaza Hotel Shanghai by IHG

As a guest of Crowne Plaza Hotel Shanghai by IHG, you'll find an indoor pool, a health club, a hot tub, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 12 meeting rooms, and limo/town car service are available. Event space at this hotel measures 18084 square feet (1680 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza Hotel Shanghai by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Crowne Plaza Hotel Shanghai by IHG was completed in May 2023.

This 4.5-star Shanghai hotel is smoke free.

  • 465 guestrooms or units
  • 26 levels
  • 2 dining venues
  • 18084 sq ft of conference space
  • 1680 sq. m of conference space
  • Built in 1991
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Crowne Plaza Hotel Shanghai by IHG offers 465 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (CNY 160 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 158 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 悦庭华府 Yue Palace
  • 星缘全日餐厅 Circles Café
  • 查理酒吧 Charlie's Bar
  • 美食阁 Star Walk

Things to do

  • Books
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 12 meeting rooms
  • 18,084 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 26 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1991
  • Renovated entire property - May 2023
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 230.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 per person
  • Self-parking fee: CNY 160 per day
  • Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Hotel Crowne Plaza Hotel Shanghai Shanghai
Shanghai Crowne Plaza Hotel Shanghai Hotel
Hotel Crowne Plaza Hotel Shanghai
Crowne Plaza Hotel Shanghai Shanghai
Crowne Plaza Hotel
Crowne Plaza

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hotel Shanghai by IHG?

Crowne Plaza Hotel Shanghai by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hotel Shanghai by IHG?

As of 7 Sept 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Shanghai by IHG on 29 Sept 2026 start from NZ$149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hotel Shanghai by IHG?

Yep, Crowne Plaza Hotel Shanghai by IHG has a self car park for CNY 160 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Crowne Plaza Hotel Shanghai by IHG have a pool?

Crowne Plaza Hotel Shanghai by IHG has an indoor pool.

What luxury perks are available at Crowne Plaza Hotel Shanghai by IHG?

Crowne Plaza Hotel Shanghai by IHG features a health club, an indoor pool and 1 hot tub.

Is Crowne Plaza Hotel Shanghai by IHG family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Hotel Shanghai by IHG is a hit with families.

Does Crowne Plaza Hotel Shanghai by IHG serve breakfast?

Sure does, buffet breakfast is offered weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Hotel Shanghai by IHG?

No, Crowne Plaza Hotel Shanghai by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Hotel Shanghai by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Hotel Shanghai by IHG?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Hotel Shanghai by IHG?

No, only service animals are allowed.

Crowne Plaza Hotel Shanghai by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 118 out of 271 reviews
Rating 8 - Good. 98 out of 271 reviews
Rating 6 - Okay. 40 out of 271 reviews
Rating 4 - Poor. 13 out of 271 reviews
Rating 2 - Terrible. 2 out of 271 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Juan

Liked: Staff & service, amenities
Great location!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent conditions.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, amazing city!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, lots of good restaurant and shops
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

millie

Liked: Cleanliness
Hotel was good
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Li Qun

Liked: Cleanliness
Disliked: Amenities
Very Friendly House Keeping Staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Weisheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, close to subway station, dining options
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Xuesen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a pleasant neighbourhood
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy check in and check out. Just how I like it!
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

acacia

Liked: Cleanliness, staff & service
Overall good location
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good location, close to the metro. Fantastic buffet breakfast
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

fang

Great location, great service
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home

Wonderful hotel. My second home. Very friendly guys and girls
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great, little far from subway station.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near my parents house
Stayed 14 nights in Oct 2023
Verified review

8/10 Good

XIMENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of Shanghai with 2 subway lines within walking distance and many restaurants, coffee shops, and convenient stores. It’s next to a movie theatre, people can easily enjoy the latest movies.
Stayed 20 nights in Oct 2023
Verified review

8/10 Good

Satoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is very nice! The room was spacious, fully stocked with supplies,and the employees were kind. It's recommended.
Stayed 5 nights in Oct 2023
Verified review

6/10 Okay

YATMING

Liked: Cleanliness, staff & service
It is a hotel just good for short stay if one does not have need for quality dining. The breakfast offers a good variety but nothing particularly tempting.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning ladies did a great job in cleaning my room
Stayed 13 nights in Oct 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location

The hotel is in a convenient location and about 10 minutes easy walk to a subway station. The lounge on the main floor was excellent. The business lounge was nice to but lacked atmosphere. Background music would have been nice.
Stayed 3 nights in Sep 2023
Verified review

4/10 Poor

Emmie

Disliked: Cleanliness, property conditions & facilities
Stayed at this hotel 8 nights. The cleaning was not good and the room felt old. Overpriced food and drinks at the hotel. Only good thing was the gym and the personal was helpful.
Stayed 7 nights in Aug 2024
Verified review

6/10 Okay

Martin

Disliked: Cleanliness, staff & service, room comfort
Good location. Hotel so so. Facilities poor. Bar closed early evening. Club room empty apart from a cool cabinet with 6 Cokes, 6 Sprites an a couple of bottles of beer. Breakfast and main restaurant a buffet which was a bun fight if you didn’t get there early they had run out of items. Staff pushing trolled around cleaning tables I have been in better canteens
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

Leyi

Liked: Cleanliness, staff & service, property conditions & facilities
Goof
Stayed 15 nights in Sep 2025
Verified review

10/10 Excellent

Yongjian

Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying in this hotel for couple of times now. We like the friendly staff and breakfast buffet. They are removating this hotel stay rooms. The room is clean and the inside is new. This is very close to American IHG hotel standard. The only place I would like to ask that this hotel has access to American sites like Google or YouTube. It is very difficult for us to use the internet without Google access.
Stayed 3 nights in Nov 2023