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4.0 out of 5

"Still waiting for invoice covering additions.., said they would email me although yet to see " More

By a verified traveller on Mon 15 Apr 2019

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Hotel Description

DoubleTree by Hilton Hotel Shanghai - Pudong places you in the heart of Shanghai, connected to the convention center and 4.2 km (2.6 mi) from The Bund. Highlights at this luxury hotel include 4 restaurants, a marina, and free self parking.

You can enjoy LCD TVs with satellite channels, and all 850 rooms feature sitting areas, WiFi, and DVD players. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Free bottled water, safes, and hair dryers are also available.

The restaurant, Grand Cafe, serves fusion cuisine and is open for breakfast and lunch. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour fitness center and outdoor tennis court as well as access to aerobics classes. A conference center, a 24-hour business center, and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also RV/bus/truck parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 5-star Pudong hotel include Shanghai Science and Technology Museum and Century Park.

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$107* Per night/room 30 Oct. - 31 Oct.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King, Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Single Beds, Business Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Shanghai - Pudong ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Shanghai - Pudong

Everyone (2)
4 out of 5
Still waiting for invoice covering additions.., said they would email me although yet to see

Posted by on 15 Apr. 2019

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3 out of 5
Pros: The breakfast was great
Cons: Bad location, staff lack interest, dated premise, not special
Location: Uninspiring
Facilities: Typical, Lacks personality; Value: Could be better, Very dated ; Service: Concierge was very good; Cleanliness: Hygienic , Tidy, Clean; Have been ripped off twice by taxi drivers in the hotel premises

Posted by , from New Zealand - Auckland on 8 Aug. 2013

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5 out of 5
Pros: Great for overnight stay and back to Pudong airport
Location: Close to Pudong airport
Value: A steal; Service: Go the extra mile;

Posted by , from Australia - QLD - Brisbane on 3 Oct. 2012

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About the DoubleTree by Hilton Hotel Shanghai - Pudong

Location No. 356 Jinkang Road, Pudong New Area, Shanghai, Shanghai 200127

Property Features

DoubleTree by Hilton Hotel Shanghai - Pudong offers its guests a marina, an outdoor tennis court, and a 24-hour fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the luxury DoubleTree by Hilton Hotel Shanghai - Pudong. Limited free parking is available on a first-come, first-served basis. This Art Deco Shanghai hotel is smoke free.

  • 850 guestrooms or units
  • 57 levels
  • 2 buildings
  • 4 dining venues
  • Built in 2001
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Pudong Intl. Airport (PVG) (36.6 km / 22.8 mi)
  • Metro station: Lancun Road Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Shanghai - Pudong offers 850 air-conditioned accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Kitchenware
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Grand Cafe - Overlooking the garden, this restaurant specializes in fusion cuisine and serves breakfast and lunch.

Crystal Bridge - Overlooking the pool and garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

X-Sensation - This theme restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Lobby Lounge - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 278.5 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at DoubleTree by Hilton Hotel Shanghai - Pudong

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Parking height restrictions apply
  • Service animals not allowed
  • Debit cards
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 173 per person (approximately)
  • Fee for in-room wireless Internet: CNY 99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CNY 99 per 24-hour period (rates may vary)
  • Rollaway bed fee: CNY 278.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Shanghai Pudong
  • DoubleTree Hilton Shanghai Pudong
  • DoubleTree Hotel Shanghai Pudong
  • DoubleTree Shanghai Pudong
  • Hilton DoubleTree Shanghai Pudong
  • DoubleTree by Hilton Hotel Shanghai - Pudong Hotel
  • DoubleTree by Hilton Hotel Shanghai - Pudong Shanghai
  • DoubleTree by Hilton Hotel Shanghai - Pudong Hotel Shanghai

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.