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Hilton Shanghai

2.0 star property

Photo gallery for Hilton Shanghai

Lobby sitting area
Suite, Panoramic View
In-room dining
Buffet
Deluxe Suite | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View map
No 250 Hua Shan Road, Shanghai, Shanghai, 200040
  • Place, Former French Concession
    ‪7 min walk‬
  • Place, West Nanjing Road
    ‪8 min walk‬
  • Place, Jing'an Temple
    ‪8 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪56 min drive‬

Room options

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About the area

Shanghai

Hilton Shanghai places you in the centre of Shanghai, within just a 15-minute stroll of popular places like Jing'an Temple and Shanghai Centre. Highlights at this hotel include a restaurant, an indoor swimming pool and a gym. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find a sauna and a coffee shop/cafe. .Attractions within a 10-minute drive of this Jing'an hotel include The Bund and People's Square.

What's nearby

  • Jing An Park - 4 min walk - 0.4 km
  • Former French Concession - 7 min walk - 0.6 km
  • West Nanjing Road - 8 min walk - 0.8 km
  • Jing'an Temple - 8 min walk - 0.8 km
  • Shanghai Exhibition Center - 16 min walk - 1.4 km

Getting around

  • Jing'an Temple Station - 6 min walk
  • Shanghai South Railway Station - 9 min drive
  • Hongqiao International Airport (SHA) - 24 min drive

Restaurants

  • ‪乜记饭店 - ‬2 min walk
  • ‪Suzu Bar - ‬2 min walk
  • ‪我家餐厅 - ‬4 min walk
  • ‪上林铁板烧 | Sunny Teppanyaki - ‬5 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hilton Shanghai

Hilton Shanghai offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

There's an onsite business centre. Hilton Shanghai also features 24-hour room service, a hair salon, and shopping on site.

  • 714 guestrooms or units
  • 43 levels
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Front desk safe
  • Beauty salon
  • On-site shopping
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Shanghai offers 714 air-conditioned accommodations with a safe and free newspapers. Fridges, coffee/tea makers and minibars are provided. A nightly turndown service is provided.

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Property amenities

Internet

  • Available in some public areas: High-speed internet

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Turndown service

Business services

  • Business centre
  • Conference space

Accessibility

  • Lift

More

  • 43 floors

Room amenities

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hilton Shanghai Hotel
Hilton Shanghai
Shanghai Hilton International
Hilton Shanghai Hotel Shanghai
Hilton International Shanghai
Hilton Shanghai Hotel
Hilton Shanghai Shanghai
Hilton Shanghai Hotel Shanghai

Frequently asked questions

Does Hilton Shanghai have a pool?

Hilton Shanghai has an indoor pool.

What luxury perks are available at Hilton Shanghai?

Hilton Shanghai features a health club, an indoor pool and a sauna.

Is there a free airport shuttle available at Hilton Shanghai?

No, Hilton Shanghai does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Shanghai?

Yep, they've got a lounge bar and an onsite restaurant.

Hilton Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 583 reviews
Rating 8 - Good. 246 out of 583 reviews
Rating 6 - Okay. 76 out of 583 reviews
Rating 4 - Poor. 17 out of 583 reviews
Rating 2 - Terrible. 2 out of 583 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Sabine

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2017

6/10 Okay

David

Stayed 1 night in Dec 2017

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
better wi-fi please
Stayed 1 night in Dec 2017

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay overall. Central to many things. Walkable to French Concession.
Stayed 4 nights in Nov 2017

10/10 Excellent

Kay, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Central

It was central to everything. Staff very positive and helpful. Has a great gym and spa. Didn't use the pool but it looked nice with lifeguard until 11pm! Executive lounge very nicely done with view and snacks were fresh and great. I got an upgrade too, although I had early check in. I did check in for a 6 night stay.
Stayed 2 nights in Nov 2017

4/10 Poor

JANE

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Service is not desirable... The bed was very comfortable
Stayed 1 night in Nov 2017

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Mark Fraser

Liked: Cleanliness, staff & service, room comfort

Shanghai Hilton Stay.

The Shanghai Hilton iis showing its age,but the location is great. We took the evening buffet, and it was very expensive, considering there was such a small selection of dishes on offer. I cannot fault any of the staff. They are all friendly, their spoken English is fantastic, and they go about their work in a very professional manner.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintain hotel. Very nice. But breakfast need to have more variety.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Heather, Singapore

Liked: Cleanliness, staff & service, room comfort

Nice hotel with good service!

I reached the hotel pretty early but I was not able to get an early check-in so the staff made some arrangement for me to shower at the gym and freshen up. Also, I am able to park my luggage at the concierge for the time being. The next day, I remember the room service lady reminded me to bring along a coat as the weather turns cold. Good service :) I like that the hotel is quite near the Jing'An metro station.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Nice Stay at Hilton

Hotel located at city centre and easy to find taxi just outside the hotel
Stayed 2 nights in Nov 2017

8/10 Good

Shuk Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel with good view

stay was comfy enough. lounge breakfast was very simple. view was good from executive room. just that room was a bit dated in design though still very comfortable.
Stayed 3 nights in Oct 2017

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the center of Shanghai

The hotel staff is very friendly. The room is spacious and clean. The hotel breakfast buffet is also very good. The only thing annoying me is that it's really hard to get a cab near the hotel..
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and location

The hotel location was wonderful, walking distance to the metro. The rooms were spacious and maid service was wonderful. They even picked up clothing and folded it while we were out :-)
Stayed 10 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need Internet? Atay elsewhere

The Hilton Shanghai is a perfectly acceptable hotel in a very convenient part of the city and the staff does its best to offer 5 star service. The big complaint with the hotel, and the reason I would question staying here again, is that their internet is practically useless. It disconnects constantly, making messenger services impossible to use effectively, and is so slow as to render all but the most basic internet services inoperable. Forget about keeping your files updated in the cloud and a large e-mail will keep your connection busy for the better part of a day. Granted the Hinton offers a premium service at a (higher) cost, but I still find it inexcusable for any major hotel, much less one that presumes to focus on business travelers, to offer such a key service at such a poor level.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Shanghai. The staffs are professional and very helpful
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very clean. The shower kits (shampoo and conditioner) include PeterThomasRoth products. The staffs are very helpful. The breakfast buffet is great. The gym is very modern, The location of this hotel is golden.
Stayed 2 nights in Sep 2017

10/10 Excellent

Dr. Nomura, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star hotel at 3 star price!

Convenient, beautiful hotel. Friendly well-trained staff. My second stay. I will stay at the Hilton whenever visiting Shanghai. Great value!
Stayed 7 nights in Aug 2017

8/10 Good

Yunn Shyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service

Poor internet connection

Very slow internet connection made it hard for me to work efficiently
Stayed 2 nights in Jul 2017