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Mandarin Oriental Pudong, Shanghai

5.0 star property
Luxury hotel connected to a shopping centre in Shanghai with 4 restaurants

Photo gallery for Mandarin Oriental Pudong, Shanghai

Cocktail bar
4 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby
Deluxe Room, 1 King Bed
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is NZ$383
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120
  • Place, Huangpu River
    ‪3 min walk‬
  • Place, Oriental Pearl Tower
    ‪9 min walk‬
  • Place, The Bund
    ‪16 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪48 min drive‬

Room options

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2

View all photos for River View Suite

Minibar, in-room safe, desk, laptop workspace

River View Suite

  • Sleeps 2

View all photos for Pearl Tower Suite

Minibar, in-room safe, desk, laptop workspace

Pearl Tower Suite

  • Sleeps 2

View all photos for Harbour City Suite

Minibar, in-room safe, desk, laptop workspace

Harbour City Suite

  • Sleeps 2

View all photos for Twin Star Suite

Lobby

Twin Star Suite

  • Sleeps 2

View all photos for Mandarin River View Room

Minibar, in-room safe, desk, laptop workspace

Mandarin River View Room

  • Sleeps 2

View all photos for Premier River View Suite

Minibar, in-room safe, desk, laptop workspace

Premier River View Suite

  • Sleeps 2

View all photos for Club River View Room

Lobby

Club River View Room

  • Sleeps 2

View all photos for Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds, River View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Mandarin River)

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Mandarin River)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Mandarin, Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed, River View

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 61 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Harbour City)

Suite, 1 King Bed (Harbour City)

Suite, 1 King Bed (Harbour City)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 67 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Twin Star)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Twin Star)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower (Pearl)

Suite, 1 King Bed, Tower (Pearl)

Suite, 1 King Bed, Tower (Pearl)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 101 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 101 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive River-view Queen Room

Lobby

Executive River-view Queen Room

  • Sleeps 2

View all photos for Deluxe River-view Queen Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River-view Queen Room

  • Sleeps 2

View all photos for Executive River-view Twin Room

Lobby

Executive River-view Twin Room

  • Sleeps 2

View all photos for Deluxe River-view Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River-view Twin Room

  • Sleeps 2

View all photos for Harbour City Suite - 2 bedroom

Minibar, in-room safe, desk, laptop workspace

Harbour City Suite - 2 bedroom

  • Sleeps 4

View all photos for Executive Suite - 2 bedroom

Minibar, in-room safe, desk, laptop workspace

Executive Suite - 2 bedroom

  • Sleeps 4

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 4

View all photos for Oriental Suite

Living area

Oriental Suite

  • Sleeps 3

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 61 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin River Themed Room King

Mandarin River Themed Room King

Mandarin River Themed Room King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 61 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Glamping Themed Suite · FANtastic Adventure

Minibar, in-room safe, desk, laptop workspace

Glamping Themed Suite · FANtastic Adventure

  • Sleeps 2

View all photos for Glamping Themed Room · Delightful MOment

Minibar, in-room safe, desk, laptop workspace

Glamping Themed Room · Delightful MOment

  • Sleeps 2

View all photos for Deluxe City View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City View King Room

  • Sleeps 2

View all photos for Deluxe Twin Room (City View)

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room (City View)

  • Sleeps 2

View all photos for Mandarin River Themed Room King

Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

  • Sleeps 2

View all photos for Harbour City Themed Suite King

Minibar, in-room safe, desk, laptop workspace

Harbour City Themed Suite King

  • Sleeps 2

View all photos for Executive Themed Suite King

Minibar, in-room safe, desk, laptop workspace

Executive Themed Suite King

  • Sleeps 2

View all photos for Wenhua City-View Room

Minibar, in-room safe, desk, laptop workspace

Wenhua City-View Room

  • Sleeps 2

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About the area

Shanghai

Mandarin Oriental Pudong, Shanghai puts you in the heart of Shanghai, connected to a shopping centre and within a 20-minute stroll of popular places like Oriental Pearl Tower and The Bund. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna and steam room. The restaurant, Fifty 8 Grill, serves French cuisine and is open for lunch and dinner. Qi Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the gym, Hot tub and sauna. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Downtown Shanghai hotel include Shanghai Tower and People's Square.

What's nearby

  • Huangpu River - 3 min walk - 0.3 km
  • Oriental Pearl Tower - 9 min walk - 0.8 km
  • Jin Mao Tower - 13 min walk - 1.2 km
  • The Bund - 16 min walk - 1.4 km
  • Shanghai Tower - 16 min walk - 1.4 km

Getting around

  • South Pudong Road Station - 8 min walk
  • Shanghai South Railway Station - 15 min drive
  • Pudong International Airport (PVG) - 43 min drive

Restaurants

  • ‪御延公馆 - ‬5 min walk
  • ‪Mandarin Oriental Club Lounge - ‬7 min walk
  • ‪Element - ‬7 min walk
  • ‪Baker & Spice - ‬4 min walk
  • ‪Windsor KTV - ‬6 min walk

About this property

Mandarin Oriental Pudong, Shanghai

Luxury hotel connected to a shopping centre in Shanghai with 4 restaurants
Mandarin Oriental Pudong, Shanghai offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the luxury Mandarin Oriental Pudong, Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 1 building
  • 362 guestrooms or units
  • 25 levels
  • 4 dining venues
  • Conference rooms
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Mandarin Oriental Pudong, Shanghai offers 362 air-conditioned accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas and includes dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 13 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

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4.5 out of 5, Wonderful, 1,001 reviews
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includes taxes & fees
5 Jan - 6 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 274 for adults and CNY 137 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fifty 8 Grill
  • Qi Bar
  • Riviera Lounge
  • Yong Yi Ting
  • Zest

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental Pudong, Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 443.1 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 274 for adults and from CNY 137 for children
  • Airport shuttle fee: CNY 950 per vehicle (one-way)
  • Rollaway bed fee: CNY 443.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Mandarin Oriental Pudong, Shanghai?

Mandarin Oriental Pudong, Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mandarin Oriental Pudong, Shanghai?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental Pudong, Shanghai on 5 Jan 2026 start from NZ$383.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mandarin Oriental Pudong, Shanghai?

Yep, Mandarin Oriental Pudong, Shanghai has a free self car park.

Is there a spa on site at Mandarin Oriental Pudong, Shanghai?

Yep, there is an onsite spa at Mandarin Oriental Pudong, Shanghai. It has a steam room and a sauna. You'll enjoy services like facials.

Does Mandarin Oriental Pudong, Shanghai have a pool?

Mandarin Oriental Pudong, Shanghai has an indoor pool.

What luxury perks are available at Mandarin Oriental Pudong, Shanghai?

Mandarin Oriental Pudong, Shanghai features a full-service spa, an indoor pool and 4 restaurants.

What makes Mandarin Oriental Pudong, Shanghai a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Mandarin Oriental Pudong, Shanghai.

Is Mandarin Oriental Pudong, Shanghai family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mandarin Oriental Pudong, Shanghai is a hit with families.

Does Mandarin Oriental Pudong, Shanghai serve breakfast?

Yeah, buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mandarin Oriental Pudong, Shanghai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mandarin Oriental Pudong, Shanghai?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mandarin Oriental Pudong, Shanghai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mandarin Oriental Pudong, Shanghai?

No, pets and service animals are not allowed.

Mandarin Oriental Pudong, Shanghai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 558 out of 690 reviews
Rating 8 - Good. 94 out of 690 reviews
Rating 6 - Okay. 25 out of 690 reviews
Rating 4 - Poor. 8 out of 690 reviews
Rating 2 - Terrible. 5 out of 690 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff.
Stayed 1 night in Sep 2025

10/10 Excellent

YING-CHENG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and top notched service
Stayed 1 night in Sep 2025

10/10 Excellent

liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Excellent hotel. Convenient location. Fantastic service. Pool & gym.
Stayed 8 nights in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Rohin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More restaurant options and chocolate cake options on the menu would be great
Stayed 8 nights in Sep 2025

10/10 Excellent

Jawad

Stayed 5 nights in Sep 2025

10/10 Excellent

Chao, Montreal

Stayed 3 nights in Sep 2025

10/10 Excellent

Dmitry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! 5 stars only! Polite staff, great breakfast, clean, spacious rooms and beautiful location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vidal, bonita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, beautiful and very updated rooms. 100% reccomended, such a pleasent stay, I will stay here many times, luxury
Stayed 4 nights in Sep 2025

10/10 Excellent

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close to Shanghai Tower with nice river views. Friendly and helpful staff. Breakfast buffet is a good mix of Asian and Western cuisines.
Stayed 7 nights in Sep 2025

6/10 Okay

Thu

Liked: Cleanliness, staff & service, amenities
Like: Excellent customer service, all staff were professional, nice and helpful. Concierge helped me book train tickets when I checked out. Don't like: 1. The check in process was horrible; I booked the room 2 months in advance, and paid in full. Arrived after 5pm after a long flight, and the room was not ready, had to wait, then when I came up the room, the cleaning lady was still cleaning the room. 2. The carpet in the hall is so dirty and worn out, I feel bad for my shoes.
Stayed 4 nights in Sep 2025

8/10 Good

Arpit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view was amazing from our room, though the room structure was a bit odd. Staff was pleasant and able to converse in English which was a relief. Location of the property is excellent and there is a shuttle service to nearby locations that is very convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shawn

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was suggested as an alternative to the other five stars in the area and I’m really glad we tried it out. Incredible views, and rooms that were better than many big name hotels.
Stayed 5 nights in Aug 2025

10/10 Excellent

Haim, Woodland Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly staff. Mr. Luigi, the front desk supervisor helped a lot with recommendations, and many other questions. Was very polite and knowledgeable with very good English. Other staff memeber were always ready to help. Some had very little English
Room
Other side if the room
Stayed 3 nights in Sep 2025

10/10 Excellent

Davaajargal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a truly comfortable and luxurious stay at the Mandarin Oriental. From the beautiful setting to the thoughtful details, everything felt special and well taken care of. Although we encountered a small issue during our stay, the staff responded with great attentiveness and professionalism, welcoming our feedback with a positive attitude. They even surprised our toddler with a lovely gift, which made the experience extra memorable for our family. Overall, it was a wonderful stay and we would be happy to return.
Stayed 6 nights in Aug 2025

10/10 Excellent

SHADIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

6/10 Okay

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Its

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel really delivers the iconic Mandarin Oriental experience. The staff are courteous, professional, and attentive. The property is gorgeous. I was a bit worried that the entire property might be a bit dated, but I have a feeling like the photos don't reflect fully the actual state of the facilities and rooms here. We booked a standard room with two beds and it was very very spacious and modern looking. The spa facilities here are also terrific. The breakfast buffet has got a ton of options and the restaurant is very beautifully designed. However, I was a bit shocked to have had to wait in line for 30 minutes, having come to breakfast at 9:20AM. I really recommend coming early. This is not something I encountered in other properties. Other than that, however, this is an absolutely terrific property right in the center of Shanghai.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ziyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Elaine, HK

Stayed 2 nights in Jun 2025

10/10 Excellent

Chenbo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito
Stayed 4 nights in May 2025

10/10 Excellent

Zhongzheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, made you feel like home
Stayed 3 nights in Aug 2025

10/10 Excellent

Bin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

STEVEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffing
Stayed 5 nights in Aug 2025