Mandarin Oriental Pudong, Shanghai

5.0 star property
Luxury hotel connected to a shopping centre in Shanghai with 4 restaurants

Photo gallery for Mandarin Oriental Pudong, Shanghai

Minibar, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; French cuisine
Exterior
Minibar, in-room safe, desk, laptop workspace
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is NZ$356
includes taxes & fees
4 Mar - 5 Mar

Explore the area

View map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120
  • Place, Oriental Pearl Tower
    ‪9 min walk‬
  • Place, The Bund
    ‪16 min walk‬
  • Place, Shanghai Tower
    ‪16 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪48 min drive‬

Room options

Executive Suite

  • Sleeps 2

River View Suite

  • Sleeps 2

Pearl Tower Suite

  • Sleeps 2

Harbour City Suite

  • Sleeps 2

Twin Star Suite

  • Sleeps 2

Mandarin River View Room

  • Sleeps 2

Premier River View Suite

  • Sleeps 2

Club River View Room

  • Sleeps 2

Club Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds, River View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Club Room, 1 King Bed (Mandarin River)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Mandarin, Room, 1 King Bed, River View

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • River view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Harbour City)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • River view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Twin Star)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • River view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Tower (Pearl)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 101 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • River view
  • 101 sq m
  • Sleeps 3
  • 1 King Bed

Executive River-view Queen Room

  • Sleeps 2

Deluxe River-view Queen Room

  • Sleeps 2

Executive River-view Twin Room

  • Sleeps 2

Deluxe River-view Twin Room

  • Sleeps 2

Harbour City Suite - 2 bedroom

  • Sleeps 4

Executive Suite - 2 bedroom

  • Sleeps 4

Presidential Suite

  • Sleeps 4

Oriental Suite

  • Sleeps 3

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • City view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Mandarin River Themed Room King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • River view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

Glamping Themed Suite · FANtastic Adventure

  • Sleeps 2

Glamping Themed Room · Delightful MOment

  • Sleeps 2

Deluxe City View King Room

  • Sleeps 2

Deluxe Twin Room (City View)

  • Sleeps 2

Mandarin River Themed Room King

  • Sleeps 2

Harbour City Themed Suite King

  • Sleeps 2

Executive Themed Suite King

  • Sleeps 2

Wenhua City-View Room

  • Sleeps 2

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About the area

Shanghai

Mandarin Oriental Pudong, Shanghai puts you in the heart of Shanghai, connected to a shopping centre and within a 20-minute stroll of Oriental Pearl Tower and The Bund. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna and steam room. The restaurant, Fifty 8 Grill, serves French cuisine and is open for lunch and dinner. Qi Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the gym, Hot tub and sauna. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Downtown Shanghai hotel, you'll be 1.6 km (1 mi) from Shanghai Tower and 3.6 km (2.2 mi) from Nanjing Road Shopping District.

What's nearby

  • Huangpu River - 3 min walk - 0.3 km
  • Oriental Pearl Tower - 9 min walk - 0.8 km
  • Shanghai World Financial Center - 11 min walk - 1.0 km
  • The Bund - 16 min walk - 1.4 km
  • Shanghai Tower - 16 min walk - 1.4 km

Getting around

  • South Pudong Road Station - 8 min walk
  • Shanghai South Railway Station - 15 min drive
  • Pudong International Airport (PVG) - 43 min drive

Restaurants

  • ‪Element - ‬7 min walk
  • ‪Mandarin Oriental Club Lounge - ‬7 min walk
  • ‪很久以前羊肉串 - ‬6 min walk
  • ‪Windsor KTV - ‬6 min walk
  • ‪御延公馆 - ‬5 min walk

About this property

Mandarin Oriental Pudong, Shanghai

Luxury hotel connected to a shopping centre in Shanghai with 4 restaurants
Mandarin Oriental Pudong, Shanghai offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the luxury Mandarin Oriental Pudong, Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 1 building
  • 362 guestrooms or units
  • 25 levels
  • 4 dining venues
  • Conference rooms
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Mandarin Oriental Pudong, Shanghai offers 362 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 13 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 274 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fifty 8 Grill
  • Qi Bar
  • Riviera Lounge
  • Yong Yi Ting
  • Zest

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental Pudong, Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 443.1 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 274 per person
  • Airport shuttle fee: CNY 1000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: CNY 443.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Mandarin Oriental Pudong, Shanghai?

Mandarin Oriental Pudong, Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mandarin Oriental Pudong, Shanghai?

As of 10 Feb 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental Pudong, Shanghai on 4 Mar 2026 start from NZ$356.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mandarin Oriental Pudong, Shanghai?

Yep, Mandarin Oriental Pudong, Shanghai has a free self car park.

Is there a spa on site at Mandarin Oriental Pudong, Shanghai?

Yep, there is an onsite spa at Mandarin Oriental Pudong, Shanghai. It has a steam room and a sauna. You'll enjoy services like facials.

Does Mandarin Oriental Pudong, Shanghai have a pool?

Mandarin Oriental Pudong, Shanghai has an indoor pool.

What luxury perks are available at Mandarin Oriental Pudong, Shanghai?

Mandarin Oriental Pudong, Shanghai features a full-service spa, an indoor pool and 4 restaurants.

What makes Mandarin Oriental Pudong, Shanghai a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Mandarin Oriental Pudong, Shanghai.

Is Mandarin Oriental Pudong, Shanghai family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mandarin Oriental Pudong, Shanghai is a hit with families.

Does Mandarin Oriental Pudong, Shanghai serve breakfast?

Yeah, buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mandarin Oriental Pudong, Shanghai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mandarin Oriental Pudong, Shanghai?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mandarin Oriental Pudong, Shanghai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mandarin Oriental Pudong, Shanghai?

No, pets and service animals are not allowed.

Mandarin Oriental Pudong, Shanghai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 584 out of 721 reviews
Rating 8 - Good. 98 out of 721 reviews
Rating 6 - Okay. 26 out of 721 reviews
Rating 4 - Poor. 8 out of 721 reviews
Rating 2 - Terrible. 5 out of 721 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Stayed 7 nights in Oct 2025

10/10 Excellent

Shi Sheng

Stayed 3 nights in Oct 2025

10/10 Excellent

HONGCHANG

Stayed 2 nights in Aug 2025

10/10 Excellent

Pik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, spectacular views, excellent service, breakfast buffet on a next level!
Stayed 3 nights in Oct 2025

10/10 Excellent

Shoja Oddin, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa, Buffett breakfast, staff and service
Stayed 4 nights in Oct 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is very nice and spacious!
Stayed 5 nights in Oct 2025

10/10 Excellent

Chun Khim

Liked: Cleanliness, staff & service, amenities
Extraordinary moment begins right at the hotel driveway when the car door opens. There stood James who greeted us warmly and with the signature MO pride. And he had been around to help us in all ways beyond his duty. During check-in, the staff is kind of cute when she suddenly whispered to me so as not to let my better half hear her. She has noted that this is our anniversary stay! Thanks for the special arrangements. Room service is swift, and those who came are so helpful. The Club lounge people are so enthusiastic and sincere to deliver their services with passion and honour. Although shy, they are so eager to learn. We would like to express our gratitude to DM Vimi for her unreserved help, care, swift arrangement, and generousity. Also, to mention Poly for his attentiveness. Last but not least, we are extremely delighted to have Steven, FOM. Thank you for meeting us at the lobby to wrap up our stay with MO. Your stroke of kindness and friendship brings a final touch of sweetness to the goodbye moment. Truly extraordinary. Absolutely unforgettable. And certainly, MO team has achieved their mission of crafting time that enriches experiences that have transformed the ordinary into exceptional. And making MO's guests into fans of MO. Thank you for everything. Xoxo
Stayed 3 nights in Oct 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Alonzo

Travelled with partner
Liked: Amenities
Amazing property very attentive to detail. Staff was amazing friendly very very helpful. All with the smile breakfast was amazing room service was efficient. Food was hot and great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Oct 2025

8/10 Good

Rebecca M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was nice and quiet, approx 1/2 mile from the subway which was inconvenient. The hotel offered a shuttle to the subway but it’s one way so lots of walking. Concierge was wonderful, helped us out with everything. We stayed on the 17th floor and it seemed to have some water leak that damaged all the hallway carpet which smelled moldy, that should be repaired. Overall it was a good hotel more like a 4 star, the view of the river made the stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved this hotel. The facilities, the food, the spa, and the hotel staff in particular are really wonderful. We wouldn’t hesitate to come back.
Stayed 10 nights in Oct 2025

6/10 Okay

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at the Mandarin Oriental Pudong for 3 nights. We originally booked a Club river view room and was upgraded to a suite. The room was a large size, big lounge area, bedroom and good size bathroom. Unfortunately the decor is all rather dated, and the carpet could do with a change. View was very good but the room needs a make over. The breakfast area was great with a good selection and in the end we didnt use the club benefits. The gym was well equipped. I would not stay again as there would be other hotels with better room accommodation.
Stayed 3 nights in Oct 2025

8/10 Good

Shiqiao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the experience is really good. However i did experience some issues during the stay which was quite slow to solve by the hotel. A lot slower than I expected. The room and other services has been amazing. Would visit again but would hope the team resolves issues a lot faster.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrés

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, confortable, friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful trip. The suite was fantastic with great views. A special thanks to Luigi & Joy for all your assistance. We will definitely return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional
Stayed 12 nights in Sep 2025

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Seeing the bunds at night from my room window was an excellent view, 45 degrees you can seen the most famous iconic bldgs in front of you
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey, North York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and superb service! Another Mandarin Oriental living up to the brand’s high standards!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jing, Macquarie Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very comfortable stay at the Mandarin Oriental Pudong. The rooms are spacious, the beds are extremely comfortable, and breakfast was excellent with plenty of variety and consistently high quality. Service throughout was outstanding – attentive, professional, and always helpful. Transport was the only real challenge. There’s no metro nearby, and during peak hours many taxi drivers don’t want to cross the river. I found the ferry to be the best option – quick, reliable, and a nice way to get across. Overall, the hotel delivers on luxury and service. If comfort, great food, and top-class hospitality are your priorities, it’s an excellent choice.
Stayed 5 nights in Sep 2025

10/10 Excellent

Armando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, will be back

Incredible property. Extraordinary location. Staff will go al the way to help you, always with a smile. Location is amazing.
Stayed 4 nights in Sep 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, impeccable service, luxurious rooms with every possible amenity. Wouldn’t stay anywhere else in Shanghai
Stayed 9 nights in Sep 2025