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Mandarin Oriental Pudong, Shanghai

Property class: 5 and above

Photo gallery for Mandarin Oriental Pudong, Shanghai

A modern hotel room with a large window offering a city view, a sitting area with a table and chairs, a bathtub, and a small kitchen area.
A modern living room with a sofa, a coffee table, and a view of a cityscape through large windows.
A large indoor swimming pool with a high ceiling and skylights, surrounded by lounge areas and a stone wall.
A modern hotel room with a large bed, a separate bathroom with a bathtub, a vanity with a mirror, and a view of a city skyline.
A waterfront cityscape with modern skyscrapers, a red bridge, and yachts docked.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$511
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120
  • Place, Oriental Pearl Tower
    ‪9 min walk‬
  • Place, Shanghai Tower
    ‪16 min walk‬
  • Place, The Bund
    ‪18 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪58 min drive‬

Room options

View all photos for Club Room, 1 King Bed, River View

A modern hotel room with a large bed, a desk, a chair, and a TV.

Club Room, 1 King Bed, River View

  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 2 Single Beds, River View

A hotel room with a large bed, a sofa, a TV, and a view of a cityscape.

Club Room, 2 Single Beds, River View

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Mandarin, Club Room, 1 King Bed, River View

A modern hotel room with a large bed, a desk, a chair, and a TV.

Mandarin, Club Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, River View

A modern hotel room with a large bed, a separate bathroom with a bathtub, a vanity with a mirror, and a view of a city skyline.

Deluxe Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds, River View

A hotel room with a large bed, a sofa, a TV, and a view of a cityscape.

Deluxe Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Mandarin, Room, 1 King Bed, River View

A modern hotel room with a large bed, a desk, a chair, and a TV.

Mandarin, Room, 1 King Bed, River View

8.4 out of 10
Very good
(6 reviews)
  • River view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite

A modern hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through large windows.

Executive Suite

  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Harbour City)

A modern hotel room with a large bed, a TV, a desk, and a view of a cityscape.

Suite (Harbour City)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Twin Star)

A modern hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through large windows.

Suite (Twin Star)

  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, River View

A modern hotel room with a large bed, a TV, a desk, and a view of a cityscape.

Suite, River View

8.0 out of 10
Very good
(1 review)
  • River view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Tower (Pearl)

A modern hotel bathroom with a large mirror, marble countertop, and a view of the cityscape.

Suite, Tower (Pearl)

  • 101 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite, River View

A modern living room with a flat-screen TV, wooden shelving, a dining area, and a view of the cityscape.

Premier Suite, River View

  • River view
  • 101 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a view of the cityscape, a small table with a tray of tea, and a comfortable armchair.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with two beds, a sofa, a TV, and a dining table.

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Mandarin, Room, 1 King Bed

A modern hotel room with a large bathtub, a sofa, a small table with a vase of flowers, and a city view through large windows.

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Mandarin River Themed Room King

A close-up of a patterned metal surface with a repeating design.

Mandarin River Themed Room King

  • River view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the area

Shanghai

Mandarin Oriental Pudong, Shanghai puts you in the heart of Shanghai, connected to a shopping centre and within a 20-minute stroll of Oriental Pearl Tower and The Bund. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna and steam room. The restaurant, Fifty 8 Grill, serves French cuisine and is open for lunch and dinner. Qi Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the gym, Hot tub and sauna. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Downtown Shanghai hotel, you'll be 1.6 km (1 mi) from Shanghai Tower and 3.6 km (2.2 mi) from Nanjing Road Shopping District.

What's nearby

  • Huangpu River - 4 min walk - 0.4 km
  • Oriental Pearl Tower - 9 min walk - 0.8 km
  • Pudong Riverside Promenade and Park - 10 min walk - 0.9 km
  • Shanghai Tower - 16 min walk - 1.4 km
  • The Bund - 18 min walk - 1.6 km

Getting around

  • South Pudong Road Station - 8 min walk
  • Shanghai South Railway Station - 15 min drive
  • Pudong International Airport (PVG) - 44 min drive

Restaurants

  • ‪Mandarin Oriental Club Lounge - ‬7 min walk
  • ‪Tims Coffee House - ‬5 min walk
  • ‪很久以前羊肉串 - ‬6 min walk
  • ‪吉野家 - ‬6 min walk
  • ‪星巴克 - ‬6 min walk

About this property

Mandarin Oriental Pudong, Shanghai

Mandarin Oriental Pudong, Shanghai offers its guests a full-service spa, an indoor pool, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the luxury Mandarin Oriental Pudong, Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 1 building
  • 362 guestrooms or units
  • 25 levels
  • 4 dining venues
  • Conference rooms
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Mandarin Oriental Pudong, Shanghai offers 362 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 13 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 274 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fifty 8 Grill
  • Qi Bar
  • Riviera Lounge
  • Yong Yi Ting
  • Zest

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental Pudong, Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 443.1 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 274 per person
  • Airport shuttle fee: CNY 1000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: CNY 443.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Mandarin Oriental Pudong, Shanghai?

Mandarin Oriental Pudong, Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mandarin Oriental Pudong, Shanghai?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental Pudong, Shanghai on 30 Nov 2026 start from NZ$511, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mandarin Oriental Pudong, Shanghai?

Yep, Mandarin Oriental Pudong, Shanghai has a free self car park.

Is there a spa on site at Mandarin Oriental Pudong, Shanghai?

Yep, there is an onsite spa at Mandarin Oriental Pudong, Shanghai. It has a steam room and a sauna. You'll enjoy services like facials.

Does Mandarin Oriental Pudong, Shanghai have a pool?

Mandarin Oriental Pudong, Shanghai has an indoor pool.

What luxury perks are available at Mandarin Oriental Pudong, Shanghai?

Mandarin Oriental Pudong, Shanghai features a full-service spa, an indoor pool and 4 restaurants.

What makes Mandarin Oriental Pudong, Shanghai a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Mandarin Oriental Pudong, Shanghai.

Is Mandarin Oriental Pudong, Shanghai family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mandarin Oriental Pudong, Shanghai is a hit with families.

Does Mandarin Oriental Pudong, Shanghai serve breakfast?

Yeah, buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mandarin Oriental Pudong, Shanghai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mandarin Oriental Pudong, Shanghai?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mandarin Oriental Pudong, Shanghai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mandarin Oriental Pudong, Shanghai?

No, pets and service animals are not allowed.

Mandarin Oriental Pudong, Shanghai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 754 out of 917 reviews
Rating 8 - Good. 111 out of 917 reviews
Rating 6 - Okay. 33 out of 917 reviews
Rating 4 - Poor. 11 out of 917 reviews
Rating 2 - Terrible. 8 out of 917 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, spotlessly clean with superb staff.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, beautiful grounds and room, very friendly and helpful staff, breakfast was excellent
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, beautiful room, staff very helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel and the hospitality was next level. From the check in process to the wait staff in the restaurants, everything was superb. The room was gorgeous!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very nice with a lot of storage space, staff friendly and helpful
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The signs for Hallal during breakfast was excellent
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay from A to Z.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I highly recommend it if you are in Shanghai.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location real close to The Bund while on a quiet street. Facilities are great and staff amazing.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Club room totally worth it. Service was fantastic
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with an amazing service :)
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Concierge Team were brilliant!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, food & pool/spa/steam room etc are excellent. Lot of small helpful freebies are also there that makes your stay great. Would definitely recommend. Staff is very attentive & helpful They also speak more English than other places too.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at Mandarin as always. The room and bathroom were immaculately clean and designed very nicely. The staff were really friendly and happy to help. We throuhgly enjoyed the summer drinks selection in the lobby cafe. We would definitely come back again. Thank you for the wonderful experience!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything too notch from beginning to end. We had a beautiful room overlooking the river and the lights at night. Service was excellent. Their breakfast is a must! We would def stay again when in Shanghai
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wayne from Concierge welcomes you back remembering returning guests and provide a sense of being back home. Jeremy and Frank were exceptional! Breakfast could use more vegetarian and seafood options. Overall, wonderful!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected, one of the best experiences.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay at an amazing hotel, wity top notched service in a nice and quiet part of Pudong over looking the Bund.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
great breakfast, rooms are clean and spacious, gym and pool a highlight, staff were super friendly and very service orientated. location on the bund was fabulous.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception Nicole was there throughout our stay she kindly gave us a free early check and in and was so nice and patient with us. The room was wonderful the view was gorgeous - please please get the river side view it’s worth every penny. If I go again will stay here again!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental was amazing, beautiful room so clean, wonderful staff. Cannot fault this property, view from room wonderful. Highly recommend.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really excited to stay at Mandarin Oriental Shanghai, and it more than lived up to our expectations. From the moment we arrived, the care and service from the staff were exceptional. Our room was huge, beautifully presented and had the most incredible views across the city and the Huangpu River — a view we’ll genuinely never forget. Every day we returned to find the room serviced immaculately, with an impressive level of attention to detail throughout our stay. For a hotel of this standard, we also thought the value for money was outstanding. Everything about the experience felt genuinely five-star, from the room itself to the warmth and professionalism of the staff. It was a fabulous stay from start to finish, and we would return to Mandarin Oriental Shanghai in a heartbeat.
Stayed 5 nights in Aug 2026