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Sheraton Grand Shanghai Pudong Hotel & Residences

5.0 star property

Photo gallery for Sheraton Grand Shanghai Pudong Hotel & Residences

Lounge
Lounge
3 restaurants, breakfast served
Front of property – evening/night
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$204
includes taxes & fees
17 May - 18 May

Explore the area

View map
No 38 Pujian Road, Shanghai, Shanghai, 200127
  • Place, Huangpu River
    ‪12 min walk‬
  • Place, Nanpu Square Park
    ‪13 min walk‬
  • Place, Nanpu Bridge
    ‪3 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Garden View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Garden View

  • Garden view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Garden View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds, Garden View

  • Garden view
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Lounge

Executive Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

Lounge

Executive Room, 2 Single Beds

  • City view
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Suite, 1 Bedroom, Garden View

Premium bedding, down duvets, minibar, in-room safe

Premier Suite, 1 Bedroom, Garden View

  • Garden view
  • 84 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Shanghai

At Sheraton Grand Shanghai Pudong Hotel & Residences, you'll be connected to a shopping centre and 3.5 km (2.2 mi) from Yu Garden. Highlights at this luxury hotel include 3 restaurants, an indoor swimming pool and a marina. .The restaurant, feast, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the free kids' club, 24-hour gym, Hot tub and sauna. 16329 square feet (1517 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Pudong hotel, you'll be 3.5 km (2.2 mi) from Lujiazui Central Greenland and 3.9 km (2.4 mi) from Jin Mao Tower.

What's nearby

  • Huangpu River - 12 min walk - 1.1 km
  • Nanpu Square Park - 13 min walk - 1.1 km
  • Nanpu Bridge - 3 min drive - 2.2 km
  • The Bund - 7 min drive - 3.6 km
  • Silk Museum - 8 min drive - 2.5 km

Getting around

  • Tangqiao Station - 6 min walk
  • Shanghai South Railway Station - 15 min drive
  • Pudong International Airport (PVG) - 37 min drive

Restaurants

  • ‪Hai Di Lao - ‬3 min walk
  • ‪Yonghe King 永和大王 - ‬1 min walk
  • ‪1844 COFFEE - ‬1 min walk
  • ‪Yang's Dumpling 小杨生煎 - ‬3 min walk
  • ‪Bi Feng Tang (避风塘) - ‬5 min walk

About this property

Sheraton Grand Shanghai Pudong Hotel & Residences

Sheraton Grand Shanghai Pudong Hotel & Residences offers its guests a marina, an indoor pool, and a hot tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 16329 square feet (1517 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a terrace are also featured at the luxury Sheraton Grand Shanghai Pudong Hotel & Residences. Free self parking is available.

This 5-star Shanghai hotel is smoke free.

  • 525 guestrooms or units
  • 40 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • 16329 sq ft of conference space
  • 1517 sq. m of conference space
  • Built in 2007
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Sheraton Grand Shanghai Pudong Hotel & Residences offers 525 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 90 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 216 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • China Court
  • feast

Things to do

  • 24-hour gym
  • Fitness classes
  • Free children's club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,329 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (300 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (200 centimetre wide)

More

  • 2 buildings
  • 40 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Grand Shanghai Pudong Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 370.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 216 per person
  • Fee for in-room wired Internet: CNY 90 per night (rates may vary)
  • Rollaway bed fee: CNY 370.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Sheraton Shanghai Pudong

Shanghai Pudong Sheraton

Sheraton Hotel Shanghai Pudong

Sheraton Shanghai Hotel Pudong

Sheraton Shanghai Pudong

Sheraton Shanghai Pudong Hotel

Sheraton Grand Shanghai Pudong Hotel

Sheraton Grand Shanghai Pudong

Sheraton Grand Shanghai Pudong Hotel & Residences Hotel

Sheraton Grand Shanghai Pudong Hotel & Residences Shanghai

Sheraton Grand Shanghai Pudong Hotel & Residences Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Sheraton Grand Shanghai Pudong Hotel & Residences?

Sheraton Grand Shanghai Pudong Hotel & Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Shanghai Pudong Hotel & Residences?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Shanghai Pudong Hotel & Residences on 17 May 2026 start from NZ$204, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Shanghai Pudong Hotel & Residences?

Yep, Sheraton Grand Shanghai Pudong Hotel & Residences has a free self car park.

Does Sheraton Grand Shanghai Pudong Hotel & Residences have a pool?

Sheraton Grand Shanghai Pudong Hotel & Residences has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Sheraton Grand Shanghai Pudong Hotel & Residences?

Sheraton Grand Shanghai Pudong Hotel & Residences features an indoor pool, 1 hot tub and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Sheraton Grand Shanghai Pudong Hotel & Residences a romantic place to stay?

1 hot tub and al fresco dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Grand Shanghai Pudong Hotel & Residences.

Are there hot tubs in the rooms at Sheraton Grand Shanghai Pudong Hotel & Residences?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Grand Shanghai Pudong Hotel & Residences serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Grand Shanghai Pudong Hotel & Residences?

No, Sheraton Grand Shanghai Pudong Hotel & Residences does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Shanghai Pudong Hotel & Residences?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Grand Shanghai Pudong Hotel & Residences?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Grand Shanghai Pudong Hotel & Residences?

No, pets and service animals are not allowed.

Sheraton Grand Shanghai Pudong Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 244 out of 533 reviews
Rating 8 - Good. 199 out of 533 reviews
Rating 6 - Okay. 58 out of 533 reviews
Rating 4 - Poor. 23 out of 533 reviews
Rating 2 - Terrible. 9 out of 533 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Chung

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room without smells. Very rich breakfast.
Stayed 6 nights in Jan 2026

8/10 Good

clarissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room is spacious. Location is convenient to both the Metro and by Taxi. Paris Summer Mall has most of the essentials needed for tourists. Hotel staff are friendly and courteous. Cleanliness is well achieved. Good hotel, will return if visit Shanghai again.
Stayed 8 nights in Dec 2025

10/10 Excellent

jalaledin

Stayed 3 nights in Nov 2025

10/10 Excellent

Mojtaba

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding all around but surprising at a hotel at this level, could not communicate at front desk in English when I checked in
Stayed 5 nights in Aug 2025

8/10 Good

Paresh

Business traveller
Liked: Cleanliness, staff & service, amenities
Perfect Location and good spread of breakfast items
Stayed 4 nights in Nov 2025

8/10 Good

Luwei

Stayed 2 nights in Nov 2025

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
Stayed 4 nights in Nov 2025

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, restaurants, shops and expo centre nearby, 5 mins to the Bund.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding, staff professional, facility excellent, and location most convenient.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashish

Business traveller
Stayed 4 nights in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a shopping mall behind the hotel which has quite a few restaurants. There is also a food court in the basement. Inside the area is clean.
Stayed 4 nights in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to the shopping mall which is behind the hotel. Quite a few restaurants in there. Basement is the food court. Hotel room is big.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zongjun

Stayed 4 nights in Jul 2025

8/10 Good

Murad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but old

Tuis is a first 5 start hotel wher I got spotted bed linings. Uou can see it was great hotel 10 years ago but mattresses pretty old , spotted bed lining and breakfast has no western way meal style and I understand because there are only few foreign guest. Mostly occupied by locals.
Stayed 4 nights in Aug 2025

8/10 Good

Murad

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good 4 star hotel. Could be 5 star but got old spotted linen and some other small things. Breakfast is good but overcrowded. Mostly asian food type.
Stayed 1 night in Aug 2025

8/10 Good

Jorge

Travelled with family, Business traveller
Liked: Cleanliness
The property looks nice as a building, but there is lack of furniture and poor decoration however for the price I paid it is acceptable
Stayed 4 nights in Jul 2025

10/10 Excellent

Jinlong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There is a metro stop in front of the hotel. We enjoyed the convenience of using both the metro and uber from our hotel. This hotel had the best Gym and Pool facilities we experienced on our trip. The breakfast was also delicious with nice local touches of Shanghai and Western style breakfast. Would highly recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jun 2025

10/10 Excellent

XUELIAN

Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew and Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect location and the food was excellent.
Stayed 1 night in Jun 2025

4/10 Poor

Hazim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked two rooms and ended in an apartment type which is fine for the first day, next day the give me other apart which I don't want,and the reason because they are fully booked. The apartment is very cold ,low floor and I complained about it and they still saying they are overbooked. I don't appreciate it and I will never recommed this hotel. I would for sure file a complained about this treatment. Please avoid this property as my experience is very negative. Poor view smells old, dirty
Stayed 1 night in Jun 2025

10/10 Excellent

Juan David, Newbury Park

Stayed 3 nights in Jun 2025

10/10 Excellent

Wang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place to stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2025