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Sheraton Grand Shanghai Pudong Hotel & Residences

5.0 star property
Luxury hotel connected to a shopping centre in Shanghai with 3 restaurants

Photo gallery for Sheraton Grand Shanghai Pudong Hotel & Residences

Exterior
Lounge
Premium bedding, down duvets, minibar, in-room safe
Lounge
3 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Gym
The current price is NZ$179
includes taxes & fees
15 Aug - 16 Aug

Explore the area

View map
No 38 Pujian Road, Shanghai, Shanghai, 200127
  • The Bund
    ‪4 min drive‬
  • Oriental Pearl Tower
    ‪5 min drive‬
  • Yu Garden
    ‪5 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪31 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Garden View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Garden View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds, Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom, Garden View

Premium bedding, down duvets, minibar, in-room safe

Premier Suite, 1 Bedroom, Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Lounge

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Lounge

Executive Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Shanghai

At Sheraton Grand Shanghai Pudong Hotel & Residences, you'll be connected to a shopping centre and 3.4 km (2.1 mi) from Yu Garden. Highlights at this luxury hotel include 3 restaurants, an indoor swimming pool and a marina. .The restaurant, feast, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the free kids' club, 24-hour gym, Hot tub and sauna. 16329 square feet (1517 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of free self parking. .With a stay at this 5-property class Pudong hotel, you'll be 3.5 km (2.2 mi) from Lujiazui Central Greenland and 3.7 km (2.3 mi) from Mercedes Benz Arena.

What's nearby

  • The Bund - 4 min drive - 3.0 km
  • Oriental Pearl Tower - 5 min drive - 4.8 km
  • Yu Garden - 5 min drive - 4.2 km
  • Nanjing Road Shopping District - 6 min drive - 5.0 km
  • Xintiandi Style Shopping Centre - 6 min drive - 5.8 km

Getting around

  • Tangqiao Station - 5 min walk
  • Shanghai South Railway Station - 12 min drive
  • Pudong International Airport (PVG) - 37 min drive

Restaurants

  • ‪The Lounge - ‬1 min walk
  • ‪海上游子老鸭粉丝汤 - ‬2 min walk
  • ‪秦巴汉水 - ‬4 min walk
  • ‪陆家庄 - ‬3 min walk
  • ‪新塘桥生活广场 - ‬2 min walk

About this property

Sheraton Grand Shanghai Pudong Hotel & Residences

Luxury hotel connected to a shopping centre in Shanghai with 3 restaurants
Sheraton Grand Shanghai Pudong Hotel & Residences offers its guests a marina, an indoor pool, and Access to hot tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 16329 square feet (1517 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a terrace are also featured at the luxury Sheraton Grand Shanghai Pudong Hotel & Residences. Free self parking is available.

This 5-star Shanghai hotel is smoke free.

  • 525 guestrooms or units
  • 40 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • 16329 sq ft of conference space
  • 1517 sq. m of conference space
  • Built in 2007
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Sheraton Grand Shanghai Pudong Hotel & Residences offers 525 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

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Exterior

Grand Hyatt Shanghai

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  • Hot tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,004 reviews
The price is NZ$236
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 90 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 230 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • China Court
  • feast

Things to do

  • 24-hour gym
  • Fitness classes
  • Free children's club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,329 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (300 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (200 centimetre wide)

More

  • 2 buildings
  • 40 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Grand Shanghai Pudong Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 370.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 230 per person
  • Fee for in-room wired Internet: CNY 90 per night (rates may vary)
  • Rollaway bed fee: CNY 370.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Sheraton Shanghai Pudong
Shanghai Pudong Sheraton
Sheraton Hotel Shanghai Pudong
Sheraton Shanghai Hotel Pudong
Sheraton Shanghai Pudong
Sheraton Shanghai Pudong Hotel
Sheraton Grand Shanghai Pudong Hotel
Sheraton Grand Shanghai Pudong
Sheraton Grand Shanghai Pudong Hotel & Residences Hotel
Sheraton Grand Shanghai Pudong Hotel & Residences Shanghai
Sheraton Grand Shanghai Pudong Hotel & Residences Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Sheraton Grand Shanghai Pudong Hotel & Residences?

Sheraton Grand Shanghai Pudong Hotel & Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Shanghai Pudong Hotel & Residences?

As of 11 Aug 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Shanghai Pudong Hotel & Residences on 15 Aug 2025 start from NZ$179.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Shanghai Pudong Hotel & Residences?

Yep, Sheraton Grand Shanghai Pudong Hotel & Residences has a free self car park.

Does Sheraton Grand Shanghai Pudong Hotel & Residences have a pool?

Sheraton Grand Shanghai Pudong Hotel & Residences has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Sheraton Grand Shanghai Pudong Hotel & Residences?

Sheraton Grand Shanghai Pudong Hotel & Residences features an indoor pool, 1 hot tub and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Sheraton Grand Shanghai Pudong Hotel & Residences a romantic place to stay?

1 hot tub and al fresco dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Grand Shanghai Pudong Hotel & Residences.

Are there hot tubs in the rooms at Sheraton Grand Shanghai Pudong Hotel & Residences?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Grand Shanghai Pudong Hotel & Residences serve breakfast?

Yeah, buffet breakfast is on offer daily.

Is there a free airport shuttle available at Sheraton Grand Shanghai Pudong Hotel & Residences?

No, Sheraton Grand Shanghai Pudong Hotel & Residences does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Shanghai Pudong Hotel & Residences?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Grand Shanghai Pudong Hotel & Residences?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Grand Shanghai Pudong Hotel & Residences?

No, pets and service animals are not allowed.

Sheraton Grand Shanghai Pudong Hotel & Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 209 out of 469 reviews
Rating 8 - Good. 179 out of 469 reviews
Rating 6 - Okay. 51 out of 469 reviews
Rating 4 - Poor. 21 out of 469 reviews
Rating 2 - Terrible. 9 out of 469 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kangfu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

El

Stayed 1 night in Apr 2025

10/10 Excellent

JiSung, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gustavo

Stayed 4 nights in Feb 2025

10/10 Excellent

Yuchao

Stayed 3 nights in Mar 2025

10/10 Excellent

Jing Yu, Vancouver

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

my stay in Sheraton Grand Shanghai Pudong Hotel

Overall is good, such as cleanliness, comfort, location to public transportation. BUT the room was full of smoking smell even thought I reserved for NON-smoking room.
Stayed 1 night in Jan 2025

8/10 Good

Pei Yun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to mrt station
Stayed 4 nights in Dec 2024

10/10 Excellent

Kee Yong

Stayed 3 nights in Nov 2024

10/10 Excellent

abdessamad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff. Can’t complain
Stayed 2 nights in Dec 2024

8/10 Good

Khaldoun khaled suleiman

Stayed 4 nights in Sep 2024

10/10 Excellent

Ying, Oakland

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the Nanpu Brudge. Easy access to both city center, Lujiazui, and Zhangjiang. Reasonable price.
Stayed 3 nights in Sep 2024

10/10 Excellent

Khaldoun khaled suleiman

Business traveller
Nice quite shopping mall near by
Stayed 2 nights in Sep 2024

8/10 Good

Annie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jovan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

samer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for a stopover on our way to Europe from NZ
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good Hotel in great location to local transport.

The hotel was nice although getting a tired with ripped curtains etc in my exec room (3960) I do need to call out the exceptional service from one of the front staff Ricky. I had a travel problem and he dealt with it for me, without I am not sure I would have got to the airport in time for my flight. So massive thank you Ricky!
Stayed 5 nights in Jun 2024

4/10 Poor

Simon

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
3泊したが、５つ星ホテルとは程遠い。 スタッフの挨拶は終始なかったし、質問に対し電話しながらの応対で適当にあしらわれた。 大きい荷物を持っていたが、一切手伝いも声がけもなかった。 ロビにあるスツールは破れている。 部屋はキレイに掃除されているが、コーヒーポットの掃除は一回忘れていた。なぜかコーヒーパックの補充は日によって数量が違った。 シャワーの水圧はギリOK。
Stayed 3 nights in Jun 2024

10/10 Excellent

Keith, Warrior

Stayed 1 night in May 2024

10/10 Excellent

ERALD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 6 nights in May 2024

6/10 Okay

Paul, Carmel

Stayed 1 night in Apr 2024

10/10 Excellent

Hendrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

ZEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swimming pool!

Exceptional swimming pool
Stayed 1 night in Dec 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Located just outside Tangqiao station on Pujian Road, this hotel is 40 min away by DiDi to Pudong airport for your travel home. Everyone at the hotel was so kind and provided good service, one in particular helped me get a lint roller via delivery!
Stayed 1 night in Nov 2023