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4.0 out of 5

"Cleanliness: Dirty; " More

By Greg, from Australia - NSW - Sydney on Tue 15 Apr 2014

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Hotel Description

A luxury stay in Shanghai awaits you at Sheraton Shanghai Waigaoqiao Hotel. You'll be 2.3 km (1.5 mi) from Waigaoqiao Free Trade Zone and 4.5 km (2.8 mi) from Huangpu River. Highlights at this hotel include 3 restaurants, a full-service spa, and an indoor swimming pool.

A day of pampering at Shine SPA can include massages along with access to the sauna. The restaurant, Bay Leaf, serves international cuisine. Lobby Lounge is the hotel's own lobby lounge. Enjoy the gym and sauna as well as access to a playground. Business amenities include meeting rooms, a conference center, and a business center. Plus you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also self parking, along with the convenience of a free theme park shuttle.

Attractions within a 20-minute drive of this 4.5-star Pudong hotel include Shanghai Tower and The Bund.

Premier Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 2 Single Beds, Harbour View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Sheraton Shanghai Waigaoqiao Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Shanghai Waigaoqiao Hotel

Everyone (1)
4 out of 5
Cons: The bathroom floor was disgustingly dirty.
Cleanliness: Dirty;

Posted by , from Australia - NSW - Sydney on 15 Apr. 2014

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About the Sheraton Shanghai Waigaoqiao Hotel

Location 28 Jilong Road, Shanghai, Shanghai 200131

Property Features

Sheraton Shanghai Waigaoqiao Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. A sauna, spa services, and multilingual staff are also featured at the luxury Sheraton Shanghai Waigaoqiao Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Shanghai hotel is smoke free.

  • 1 building
  • 451 guestrooms or units
  • 51 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2012
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Metro station: Jilong Road Station (0.5 km / 0.3 mi)
  • Property shuttles: Free theme park shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Shanghai Waigaoqiao Hotel offers 451 air-conditioned accommodations with minibars and safes. A pillow menu is available. 47-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Bay Leaf - Overlooking the golf course and garden, this restaurant specializes in international cuisine. Reservations are required.

Miyabi - This restaurant specializes in Japanese cuisine and serves lunch only. Reservations are required.

Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

Lobby Lounge - Onsite lobby lounge.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 7
  • Sauna in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 288.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Shanghai Waigaoqiao Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way)
  • Self parking fee: CNY 56 per day
  • Rollaway bed fee: CNY 288.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shanghai Sheraton Waigaoqiao Hotel
  • Shanghai Waigaoqiao
  • Sheraton Shanghai Waigaoqiao
  • Sheraton Shanghai Waigaoqiao Hotel
  • Sheraton Waigaoqiao
  • Sheraton Waigaoqiao Hotel
  • Waigaoqiao
  • Waigaoqiao Hotel
  • Waigaoqiao Shanghai
  • Sheraton Shanghai Waigaoqiao
  • Sheraton Shanghai Waigaoqiao Hotel Hotel
  • Sheraton Shanghai Waigaoqiao Hotel Shanghai
  • Sheraton Shanghai Waigaoqiao Hotel Hotel Shanghai

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.