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Aparthotel

THE ONE Shanghai Downtown, Vignette Collection by IHG

5.0 star property

Photo gallery for THE ONE Shanghai Downtown, Vignette Collection by IHG

A hotel entrance with a prominent sign, large columns, and decorative lighting.
A hotel room with a black sofa, a round table with a plant, a bed with a city view, a desk with a chair, and a bookshelf.
Restaurant
Restaurant
1 bedroom, premium bedding, down duvets, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Restaurant
The current price is NZ$312
includes taxes & fees
31 July - 1 Aug

Explore the area

View map
Fengyang Road, No. 601, Shanghai, Shanghai, 200041
  • Place, West Nanjing Road
    ‪3 min walk‬
  • Place, People's Square
    ‪3 min drive‬
  • Place, Nanjing Road Shopping District
    ‪4 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪61 min drive‬

Room options

View all photos for Suite

A modern kitchen with a washing machine, a dining table with chairs, and a living area with a sofa and a chandelier.

Suite

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette

A modern kitchen with a washing machine, a dining table with chairs, and a living area with a sofa and a chandelier.

Suite, 1 Bedroom, Kitchenette

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette, City View

A modern kitchen with a washing machine, a dining table with chairs, and a living area with a sofa and a chandelier.

Suite, 1 Bedroom, Kitchenette, City View

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Kitchenette

A modern bathroom with a large mirror, two sinks, a shower, and a vanity with drawers.

Suite, 2 Bedrooms, Kitchenette

  • City view
  • 112 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette

A modern kitchen with a washing machine, a dining table with chairs, and a living area with a sofa and a chandelier.

Suite, 1 Bedroom, Kitchenette

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Kitchenette

A modern hotel room with a large bed, a painting on the wall, and sheer curtains on the windows.

Suite, 2 Bedrooms, Kitchenette

  • City view
  • 112 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette (1 superking)

A modern kitchen with a washing machine, a dining table with chairs, and a living area with a sofa and a chandelier.

Suite, 1 Bedroom, Kitchenette (1 superking)

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Upgraded)

A hotel room with a large bed, a desk with a chair, a TV, a window with a city view, and a painting on the wall.

Suite (Upgraded)

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette

A modern kitchen with a washing machine, a dining table with chairs, and a living area with a sofa and a chandelier.

Suite, 1 Bedroom, Kitchenette

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite

A modern hotel room with a bed, a dining area with a table and chairs, a kitchen area with a microwave and refrigerator, and a large window with curtains.

One Bedroom Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Shanghai

A luxury stay in the heart of Shanghai awaits you at THE ONE Shanghai Downtown, Vignette Collection by IHG. Within a 30-minute stroll, you'll find Nanjing Road Shopping District and People's Square. Highlights at this Art Deco aparthotel include a restaurant, an indoor swimming pool and in-room kitchenettes. .Each apartment is soundproofed and features an LCD TV with satellite channels, along with a washer/dryer, free WiFi and a dining area. A kitchenette comes with a fridge and a microwave, a minibar provides refreshments, and room service is also available. Nice touches to enhance your stay include a rainfall showerhead and bathrobes, while premium bedding and a down duvet invite a good night's rest. A living room, a separate bath and shower and a coffee/tea maker are also available. Change of towels is available on request .This business-friendly aparthotel offers free WiFi in public areas, a fitness centre and concierge services. Other amenities include laundry facilities, a 24-hour front desk and a terrace. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this 5-property class Downtown Shanghai aparthotel, you'll be 2.3 km (1.4 mi) from Jing'an Temple and 2.8 km (1.8 mi) from Xintiandi Style Shopping Centre.
View more Aparthotels in ShanghaiOpens in a new window

What's nearby

  • Shanghai Natural History Museum - 1 min walk - 0.2 km
  • West Nanjing Road - 3 min walk - 0.3 km
  • Former French Concession - 18 min walk - 1.5 km
  • People's Square - 3 min drive - 2.2 km
  • Nanjing Road Shopping District - 4 min drive - 2.8 km

Getting around

  • Shanghai Natural History Museum Station - 5 min walk
  • Shanghai Railway Station - 9 min drive
  • Pudong International Airport (PVG) - 47 min drive

Restaurants

  • ‪OTANTIK - ‬5 min walk
  • ‪星巴克 - ‬2 min walk
  • ‪Xin Rong Ji (新荣记) - ‬3 min walk
  • ‪四合·本味 - ‬1 min walk
  • ‪Heiseiya - ‬3 min walk

About this property

THE ONE Shanghai Downtown, Vignette Collection by IHG

There's a restaurant on site. Public spaces have free WiFi. THE ONE Shanghai Downtown, Vignette Collection by IHG offers its guests an indoor pool and a fitness centre. A terrace, multilingual staff, and concierge services are also featured at the luxury THE ONE Shanghai Downtown, Vignette Collection by IHG. For a fee, parking is available.

This Art Deco Shanghai aparthotel is smoke free.

  • 1 building
  • 243 guestrooms or units
  • 28 levels
  • Conference rooms
  • Built in 2012
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
THE ONE Shanghai Downtown, Vignette Collection by IHG offers 243 air-conditioned accommodations with washers/dryers and minibars. Beds feature down duvets and premium bedding. 50-inch LCD televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchenettes with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (CNY 100 per night; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • A restaurant
  • Dining table
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Alarm clock
  • Bedroom
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: CNY 350 per night

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • 50-inch LCD TV with satellite channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Hardwood flooring in room
  • Lift (98 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher

General

  • 1 building
  • 243 units
  • 28 floors
  • Art Deco architecture
  • Bed sheets changed on request
  • Built in 2012
  • Eco-friendly toiletries
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's swimming pool will be closed on every 1st and 15th of the month.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at THE ONE Shanghai Downtown, Vignette Collection by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Secured self-parking fee: CNY 100 per night (in/out privileges)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Pool access available from 10:00 AM to 9:30 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

ONE Executive Suites Shanghai Hotel
ONE Executive Suites Hotel
ONE Executive Suites Shanghai
ONE Executive Suites
ONE Executive Suites Hotel Shanghai
ONE Executive Suites Aparthotel Shanghai
ONE Executive Suites Managed Kempinski Shanghai Aparthotel
ONE Executive Suites Managed Kempinski Aparthotel
ONE Executive Suites Managed Kempinski Shanghai
THE ONE Executive Suites
THE ONE Executive Suites Shanghai Managed by Kempinski
THE ONE Executive Suites Shanghai
THE ONE Executive Suites Managed by Kempinski Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Aparthotel

Frequently asked questions

What is the cancellation policy at THE ONE Shanghai Downtown, Vignette Collection by IHG?

THE ONE Shanghai Downtown, Vignette Collection by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at THE ONE Shanghai Downtown, Vignette Collection by IHG?

As of 6 Jul 2026, prices found for a 1-night stay for 2 adults at THE ONE Shanghai Downtown, Vignette Collection by IHG on 31 Jul 2026 start from NZ$312, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at THE ONE Shanghai Downtown, Vignette Collection by IHG?

Yep, THE ONE Shanghai Downtown, Vignette Collection by IHG has a secured self car park with in/out privileges for CNY 100 per night. A self car park is also available, for a fee.

Does THE ONE Shanghai Downtown, Vignette Collection by IHG have a pool?

THE ONE Shanghai Downtown, Vignette Collection by IHG has an indoor pool. The pool is open 10:00 AM to 9:30 PM.

What luxury perks are available at THE ONE Shanghai Downtown, Vignette Collection by IHG?

This property features an indoor pool, as well as premium bedding and a living room.

Is THE ONE Shanghai Downtown, Vignette Collection by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that THE ONE Shanghai Downtown, Vignette Collection by IHG is a hit with families.

Does THE ONE Shanghai Downtown, Vignette Collection by IHG serve breakfast?

You bet, buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at THE ONE Shanghai Downtown, Vignette Collection by IHG?

No, THE ONE Shanghai Downtown, Vignette Collection by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at THE ONE Shanghai Downtown, Vignette Collection by IHG?

Yep, you can grab a meal at THE ONE Shanghai Downtown, Vignette Collection by IHG's onsite restaurant.

What time are check-in & check-out at THE ONE Shanghai Downtown, Vignette Collection by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at THE ONE Shanghai Downtown, Vignette Collection by IHG?

No, pets and service animals are not allowed.

THE ONE Shanghai Downtown, Vignette Collection by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 117 out of 217 reviews
Rating 8 - Good. 77 out of 217 reviews
Rating 6 - Okay. 12 out of 217 reviews
Rating 4 - Poor. 4 out of 217 reviews
Rating 2 - Terrible. 7 out of 217 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rafael

Liked: Cleanliness, room comfort, communication
Fantastic location in Shanghai.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, room comfort, communication
Fantastic location in downtown Shanghai with many restaurants and shops nearby.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Mohd Hisham

Liked: Cleanliness, room comfort
Nice hotel
Stayed 10 nights in Apr 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room and location! :)
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Zhenyu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well located and spacious.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Qiongling

Liked: Cleanliness, property conditions & facilities, communication
Very good 👍 we will check in again！
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, room comfort, communication
Wonderful hotel, room and service. Restaurant the food is so so.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities, communication
We will stay in the property again if we go back to Shanghai.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Fantastic

Really great location, state of repair and staff. Highly recommended!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Rong

Liked: Cleanliness, amenities, property conditions & facilities, communication
I have stayed here for many times. It has been great every time. Staff was friendly and accommodating. Area around the hotel was convenient. Lots of restaurants, shopping and easy access to public transport ( close to 3 subway lines)
Stayed 8 nights in Sep 2024
Verified

8/10 Good

Zhuang

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is old.
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

hongxiang

Liked: Communication
Disliked: Room comfort
Hotel definately needs renovation
Stayed 3 nights in May 2024
Verified

8/10 Good

Julia

Liked: Cleanliness, amenities, communication
Hotel was good value but room was tired. The outdoor terrace was often locked away behind’s what looked to be a room door and was very basic with no bar. So overall our stay was fine.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Kwan In

Liked: Communication
Disliked: Cleanliness
cutlery has stains and the washroom is slightly smelly. Bedroom TV need fixing and so was the blinds in the bathroom.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Dashel

Liked: Cleanliness, room comfort, communication

Will come back

Good location, and room has an air-con unit that is controlled in-room. I can decide if it's a cooling or warming function. Room is big. The shower room looks a bit worn out, but in-room aircon is really important because I stayed in another hotel in Beijing in the same trip that only had central aircon and it was only warming function for 20degC days..
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Muhammad

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
It is definitely not the same standard as other Kempinskis in the world, as the property is in dire need of repair and refinement, and the service staff are less friendly than the typical Shanghai person - the check-in staff seem to operate in a way as though they’re doing us guests a favour, and behave with a very strange air of superiority complex - which is totally laughable when I remind myself this is a Kempinski, a supposed five star hotel in Shanghai and yet they feel it’s their duty to make hotel guests feel not great. :D However we were there for holiday and just shrugged it off as we did not want to let bad service affect our time in Shanghai. Cleaning staff were friendly and thorough, greeting and acknowledging us along the hallways, and could definitely teach the counter staff a thing or two about good customer service.
Stayed 6 nights in Nov 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication
Not the standard expected, that’s not a 5 star hotel. The shower was VERY DIRTY, please check the posted pictures. Not well maintained, not clean and no friendly service.
Stayed 6 nights in Nov 2024
Verified

4/10 Poor

Wenyi

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
The room floor and sink are not clean. The lights quite dark.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Ah

Liked: Cleanliness, room comfort
Disliked: Communication
Wifi connection is very bad
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

WeiBelle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Staff to improve on communication with guests

Overall the experience was ok however I find that the staff at the front desk in the morning was somewhat disappointing. Booked an airport transfer the evening before to leave at 7am the next morning. We went down to the lobby at 7am and waited for more than 10 minutes for the car to arrive. Spoke to the front desk staff and he was clueless of what was happening. He didn't even bother whether we were late for our flight or not. He later called the limo and spoke in mandarin. After the call, he didn't even bother updating us on the status of the car...whether we need to give another 10 minutes or explain why the car was late etc. So we continued waiting which seem forever. Finally the car arrived and he did not even come to us and tell us but expect us to know that our car has arrived. Anyway, we got in the car and goodness, the car was dirty! There was bits and pieces of groundnuts in the car and we felt it was simply unacceptable considering the price we pay for the transfer.
Verified

8/10 Good

I-Lin

Liked: Cleanliness, amenities, communication
地點好、房間大
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Hiromichi

Liked: Cleanliness, amenities, property conditions & facilities
景色いい部屋だった
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

JOSE MANUEL

Liked: Amenities
Los cuartos muy cómodos y buenas instalaciones
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

HUAI CHEN

Liked: Cleanliness, room comfort, communication

上海非常好的飯店

位於上海的市中心到哪裡都很方便而且睡得很舒服很安靜，下次入住上海一定會再選擇
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

kuei liang

Liked: Cleanliness, room comfort, communication
洗面室の灯りをもっと明るくしてください
Stayed 5 nights in Nov 2024