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The St. Regis on the Bund, Shanghai

Property class: 5 and above

Photo gallery for The St. Regis on the Bund, Shanghai

A modern room with a large window overlooking a cityscape at dusk, featuring a prominent tower and a river.
Property video
A rooftop lounge with a city skyline view, including the Tokyo Tower and other buildings.
A modern building with large glass doors and a wooden overhang.
A high-rise hotel room with a city skyline view, modern furnishings, and a bar area.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$762
includes taxes & fees
20 Nov - 21 Nov

Explore the area

View map
538 Zhong Shan Dong 2nd East Road, Huangpu District, Shanghai, Shanghai, 200010
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, The Bund
    ‪1 min walk‬
  • Place, Yu Garden
    ‪4 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪57 min drive‬

Room options

View all photos for Shanghai River View Room

A modern hotel room with a large bed, a sofa, a dining table, and a city view.

Shanghai River View Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand River View Room

A hotel room with a large bed, a desk, a chair, and a view of a cityscape through large windows.

Grand River View Room

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Shanghai Bund View Room

A spacious hotel room with a large bed, a seating area with a chair and a small table, and a large window offering a city view.

Shanghai Bund View Room

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Bund View Room

A hotel room with a large bed, a small table with a vase, and a view of a cityscape through large windows.

Grand Bund View Room

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Shanghai Panoramic Bund

A modern hotel room with a large bed, a seating area, and a view of a cityscape at night.

Shanghai Panoramic Bund

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Panoramic Bund View Room

A hotel room with a large bed, a desk, and a view of a city skyline at dusk.

Panoramic Bund View Room

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Caroline Astor Suite

A spacious room with a large window offering a city view, a sofa, a coffee table, and a cabinet with floral decorations.

Caroline Astor Suite

  • 119 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Metroplitan Suite

A hotel room with a large bed, a view of the cityscape, and a city river.

Metroplitan Suite

  • 119 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a large bed, a chair, a view of the city, and a decorative wall.

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Yu Garden View King Room

A modern hotel room with a large bed, a bench, two bedside lamps, and a view of the city.

Yu Garden View King Room

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Yu Garden View Twin Room

Room

Yu Garden View Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed (View)

A modern hotel room with a dining area, a sofa, and a view of a cityscape.

Presidential Suite, 1 King Bed (View)

  • 175 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

A hotel room with a large bed, a nightstand, a lamp, a chair, and a view of a cityscape with a tower.

Presidential Suite

  • 288 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Shanghai Caroline Astor

A modern living room with a sofa, ottoman, and a dining area with a table and chairs. A large window offers a city view.

Shanghai Caroline Astor

  • 119 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for John Jacob Astor River View Suite

A modern hotel room with a large bed, a view of a city skyline, and a river.

John Jacob Astor River View Suite

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for St. Regis Suite

A hotel room with a large bed, a view of tall buildings, and a modern design.

St. Regis Suite

  • 94 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for John Jacob Astor Bund View Suite

A modern room with a large window overlooking a cityscape at dusk, featuring a prominent tower and a river.

John Jacob Astor Bund View Suite

  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the area

Shanghai

You'll be connected to a shopping centre at The St. Regis on the Bund, Shanghai, and within a 20-minute stroll of popular places like Nanjing Road Shopping District and Yu Garden. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .The fine-dining restaurant, 瑞吉西餐厅 The Brassiere, serves local and international cuisine and is open for breakfast and lunch. 瑞吉酒吧 The St. Regis Bar is the hotel's own bar. Enjoy the gym and sauna. 7750 square feet (720 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, massage/treatment rooms and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 5-property class Downtown Shanghai hotel include The Bund and Shanghai Tower.

What's nearby

  • Former French Concession - 1 min walk - 0.1 km
  • The Bund - 1 min walk - 0.2 km
  • Yu Garden - 4 min walk - 0.4 km
  • Shanghai Old Street - 4 min walk - 0.4 km
  • Nanjing Road Shopping District - 20 min walk - 1.7 km

Getting around

  • Shanghai South Railway Station - 14 min drive
  • Xiaonanmen Station - 16 min walk
  • Hongqiao International Airport (SHA) - 43 min drive

Restaurants

  • ‪Meet The Bund - ‬4 min walk
  • ‪东方司宴 - ‬1 min drive
  • ‪松鹤楼苏式汤面 - ‬5 min walk
  • ‪Lubolang Restaurant - ‬3 min walk
  • ‪橘焱胡同烧肉夜食 - ‬3 min walk

About this property

The St. Regis on the Bund, Shanghai

The St. Regis on the Bund, Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 7750 square feet (720 square metres) and includes a conference centre. A sauna, spa services, and a terrace are also featured at the luxury The St. Regis on the Bund, Shanghai. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Shanghai hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Conference rooms
  • 7750 sq ft of conference space
  • 720 sq. m of conference space
  • Supervised kid's activities
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
The St. Regis on the Bund, Shanghai offers 189 accommodations with indoor private hot tubs and minibars. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Shui Spa has 3 treatment rooms. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (CNY 120 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 298 for adults and CNY 149 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 瑞吉西餐厅 The Brassiere
  • 瑞吉酒吧 The St. Regis Bar
  • 闲逸廊 The Drawing Room

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Baby toys
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (7,750 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 25 October 2026 to 27 October 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The St. Regis on the Bund, Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 450 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 298 for adults and from CNY 149 for children
  • Airport shuttle fee: CNY 954 per vehicle (one-way)
  • Covered self-parking fee: CNY 120 per day
  • Rollaway bed fee: CNY 450 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Wanda Reign Bund Hotel Shanghai
Wanda Reign Bund Hotel
Wanda Reign Bund Shanghai
Wanda Reign Bund
Wanda Reign on the Bund
The St. Regis on the Bund, Shanghai Hotel
The St. Regis on the Bund, Shanghai Shanghai
The St. Regis on the Bund, Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at The St. Regis on the Bund, Shanghai?

The St. Regis on the Bund, Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St. Regis on the Bund, Shanghai?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at The St. Regis on the Bund, Shanghai on 20 Nov 2026 start from NZ$762, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St. Regis on the Bund, Shanghai?

Yep, The St. Regis on the Bund, Shanghai has a covered self car park for CNY 120 per day. A self car park is also available, for a fee.

Is there a spa on site at The St. Regis on the Bund, Shanghai?

Yep, Shui Spa is available for guests. You'll enjoy services like massages.

Does The St. Regis on the Bund, Shanghai have a pool?

The St. Regis on the Bund, Shanghai has an indoor pool. The property will be renovating the swimming pool from October 25 2026 until October 27 2026 (completion date subject to change).

What luxury perks are available at The St. Regis on the Bund, Shanghai?

The St. Regis on the Bund, Shanghai features a full-service spa, a health club and an indoor pool. All guestrooms come with Hot tubs and 24-hour room service.

What makes The St. Regis on the Bund, Shanghai a romantic place to stay?

A lounge bar and 24-hour room service, as well as Hot tubs and massage services available in the guestrooms, help set the scene for a romantic weekend at The St. Regis on the Bund, Shanghai.

Is The St. Regis on the Bund, Shanghai family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The St. Regis on the Bund, Shanghai is a hit with families.

Are there hot tubs in the rooms at The St. Regis on the Bund, Shanghai?

Yep, all rooms come with private hot tubs.

Does The St. Regis on the Bund, Shanghai serve breakfast?

You bet, buffet brekkie is available weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The St. Regis on the Bund, Shanghai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The St. Regis on the Bund, Shanghai?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The St. Regis on the Bund, Shanghai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The St. Regis on the Bund, Shanghai?

No, pets and service animals are not allowed.

The St. Regis on the Bund, Shanghai Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 80 out of 89 reviews
Rating 8 - Good. 7 out of 89 reviews
Rating 6 - Okay. 1 out of 89 reviews
Rating 4 - Poor. 1 out of 89 reviews
Rating 2 - Terrible. 0 out of 89 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Hotel and staff.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location and hospitality. Will definitely return!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and super nice. The rooftop bar has great drinks and amazing skyline views.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of my favorite hotels in shanghai
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!!!!!! This hotel is the definition of luxury. Will be returning.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent - services, the room, amenities and the fantastic view from our panoramic room. We enjoyed our stay there.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff were always so friendly and helpful. It was located in a great area too.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury hotel in a great and walkable location next and close The Bund
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the St. Regis on the Bund. Stunning room with an incredible view! Would recommend!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Amazing hotel and service Fernando front the reception is very professional always happy to help and provide amazing service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s the best hotel in Shanghai
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used the swimming pool every morning and enjoyed the quietness and good service there. The breakfast is comprehensive and the quality of food is fantastic. I also want to thank Novia at the front desk, who checked us in and out and provided the most thoughtful service and advice to us. I'd recommend this hotel to all my family and friends.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Just 5 stars all over, one of the best hotels I ever stayed at. Thanks and congratulations to the local team on a fantastic operation!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I look back to my past trips, I remember most of the good hotels I stayed at. Four Seasons, Fiarmont, Ritz-Carlton and Conrad. They are all top-notch properties, and I certainly have great memories with them. However, with my first visit to a St.Regis property, even with a high expectation, this was the best hotel I’ve stayed in a long, long time. Staffs were unbelievably professional and kind, and the property itself was immaculate. I recommend this hotel and the brand to anyone, as I can’t imagine anyone complaining about anything about this hotel including rooms, staffs and the food. A MUST for any luxurious traveller!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding service and luxury!

Fantastic hotel! True luxury and exceptional service and attention to every detail.
View from our room
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
While Not the best ST Regis we stayed in, service is great and location can not be better. I am a bit turned off by the overwhelming frangeance and the overly colorful decorations in the lobby.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. I didn’t have cash to cover my taxi after my Alipay failed and the valet covered me until I could repay him.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeously designed hotel featuring a unique blend of modern and traditional Chinese elements. Attentive service. Great views of the Bund. Beautiful rooms.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Art Deco Style is simply mind blowing . The staff , their service understanding and their quality is simply mind blowing … this hotel is really performing on a world class level .. simply perfection and dedication. Can’t expert a better performance
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent helpful staff especially with the concierge namely : Mark, Easy and Alvin. With limited comprehension of the Chinese language for me, these guys made it a breeze for us. Very much appreciated.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Their staff is amazing, detail oriented and very welcoming! I would definitely recommend this hotel to everyone who will visit Shanghai. Their staff helps me on literally all problem and question ! Excellent service and great hotel experience!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel. Spacious room and bathroom. Staff were very helpful. The bund is right across the road, however it's at the end part of it .
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday with the Shanghai St Regis ! Beautiful view of skyline and river walks along Bund. Enjoyed the fitness room, pool, hotels Chinese restaurant was lovely, and enjoyed evening cocktails in hotel bar/ lounge. Rooftop restaurants and cocktails in walking distance, nearby museums, temples, gardens, noodle shops. Thank you for memorable stay !
Stayed 4 nights in May 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We stayed for 6 nights in June and the Hotel was not what we had expected at all, there were issues with room security which were ultimately dealt with but the initial response was very poor and almost dismissive. The pool was unavailable with an option of a taxi to the other side of the city as an alternative, which we had not been advised of when booking, and concierge staff seemed arrogant and not particularly helpful.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place.

Amazing place by the Bund. Great service and amazing hotel. Will stay there for sure when I come back. The only thing I can complain about is the invoice in pdf that was never sent to my email, but with this review I'm sure they will send it and it was probably just forgotten. Until next time.
Stayed 2 nights in Jan 2025