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4.7 out of 5

"While the hotel is well located and you can walk everywhere easily, the rooms are a bit dated. Our biggest frustration was the fact that inside the ro ... " More

By a verified traveller on Sun 26 Nov 2023

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Hotel Description

A luxury stay in the heart of Shanghai awaits you at The Westin Bund Center, Shanghai. Within a 5-minute stroll you'll find Nanjing Road Shopping District and The Bund within a 15-minute walk. Highlights at this hotel include 3 restaurants, a full-service spa, and an indoor swimming pool.

At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and steam room. Added amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free self parking.

With a stay at this 5-star Downtown Shanghai hotel, you'll be 1.5 km (1 mi) from Yu Garden and 2.9 km (1.8 mi) from Shanghai World Financial Center.

Room, 1 King Bed, City View (Crown)

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$230* Per night/room 5 May - 6 May

Room, 2 Single Beds, City View (Crown)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Signature Suite, 1 King Bed, City View (Crown/Bund/SHA/China)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, City View (Westin Workout)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom (Junior Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Bund Center, Shanghai ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Bund Center, Shanghai

Everyone (8) Couples (2) Family (2)
3 out of 5
While the hotel is well located and you can walk everywhere easily, the rooms are a bit dated. Our biggest frustration was the fact that inside the room are air conditioning temperature controllers that might appear to lower or raise your room temperature, where in fact they do nothing at all and your room temperature is governed by the hotel Central air conditioning system which in our case was set at 24 degrees C, making the room feel stuffy. We raised our issue many times with nothing done (except for a note left saying something like, “our engineer checked your room air conditioning and it works ok with room temperature set at 24 degrees.” We won’t stay here again.

Posted by on 26 Nov. 2023

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5 out of 5
Excellent location, excellent view of the bund. Pool was a great way to relax before and then after the flight. Breakfast was amazing!

Posted by , from Melbourne on 2 Oct. 2018

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Comment from Hotel Management

8 Oct. 2018 by Echo

Thank you for taking the time to share your wonderful feedback on your recent stay and for giving us a full score. We are delighted to hear that you appreciated hotel location and breakfast. We always strive to make our guest feel better when they leave the hotel than when they arrived. Please do feel free to let us know how we can make your next visit even better and look forward to welcoming you back soon! Wishing you safe travels. Stay well.

4 out of 5

Good hotel, central location,

Location: Good central location. Close to Bund and shops. Taxis very cheap if you need to travel far.
Small basic room but comfortable, good buffet breakfast. Room and facilities average for an international hotel but suited our needs.

Posted by , from Australia on 12 Oct. 2016

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5 out of 5

Beautiful hotel close to the Bund.

Pros: Lovely rooms, plenty of space and a very well equipped gym.
Cons: We wanted to get a drink at lunchtime and were told we could not as the restaurant area was booked out by a conference.
Location: Close by to a lot of tourist attractions.
Had a great week long stay in the Westin. It was a lovely haven of peace and relaxation away from the busyness of Shanghai.

Posted by , from SYDNEY on 1 Jul. 2015

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5 out of 5

Close to the Bund, wonderful service

Pros: Everything. Every where you wanted to go they gave you the directions in Chinese to give the taxi drivers
Location: Close to the Bund and just a short taxi ride to most of the main attractions in the area.m4 blocks from a main tourist shopping area
Given an upgrade to a suite, wonderful experience, hotel staff. Could not be more helpful, all spoke English very well. Just thought room service food was a tad expensive even though it was delivered on a lovely trolley with white line table cloth etc.

Posted by , from Australia on 28 Jun. 2015

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5 out of 5

Close to Bund

Pros: All staff were excellent. The evening wait person Vitas & the manager Dylan are exemplary staff members. The location is close to everything.
Cons: Continue with your excellent service & amenities.
Location: The hotel is within a short walk to the Bund & close to Nanjing Road which is a major shopping avenue.
We had a great experience at the Westin Bund Center in Shanghai. We stayed for 9 nights and the staff were professional and extremely helpful. This includes all staff from the wait people in the restaurants to the door man who assisted us with our taxi. I can recommend highly the restaurants & buffet at the Westin with weekend evenings having entertainment such as a singer & a band. The Sunday brunch is not to be missed. Book early so you can get a table. The food, singers, orchestra, jugglers & the man who makes beautiful shaped balloons for the children are all magical.

Posted by , from Perth, Western Australia on 29 Apr. 2015

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5 out of 5
Pros: Location and facilities
Cons: When checking in we were advised we were in the far tower not the main tower. Resolved quickly.
Location: Perfect
Facilities: Outstanding; Value: Worth paying for ; Service: Good; Cleanliness: Beautiful;

Posted by , from Australia - NSW - Sydney on 8 Jun. 2014

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4 out of 5
Cons: Poor refrigiration in minibar (warm fridge)
Facilities: Everyday; Value: Average price; Service: Polite; Cleanliness: Pleasant; tryied to charge upgrade after purchaseing online

Posted by , from Australia - NSW - Sydney on 7 Aug. 2013

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5 out of 5

Posted by , from New Zealand - Wellington on 21 Dec. 2012

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5 out of 5
Pros: Comfort
Location: Perfect

Posted by , from Australia - NSW - Sydney on 4 Oct. 2012

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About the The Westin Bund Center, Shanghai

Location 88 Henan Central Road, Shanghai, Shanghai 200002

Property Features

The Westin Bund Center, Shanghai offers its guests a full-service spa, an indoor pool, and a steam room. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 19 meeting rooms available. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury The Westin Bund Center, Shanghai. Self parking is free. This 5-star Shanghai hotel is smoke free.

  • 565 guestrooms or units
  • 26 levels
  • 2 buildings
  • 3 dining venues
  • Built in 2002
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Shanghai Railway Station (5.1 km / 3.2 mi)
  • Metro station: Yuyuan Garden Station (0.4 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

The Westin Bund Center, Shanghai offers 565 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Shanghai hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

The Westin Bund Center, Shanghai has 3 restaurants on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 234.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Westin Bund Center, Shanghai

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 254 for adults and CNY 127 for children
  • Rollaway bed fee: CNY 234.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Bund Center Shanghai
  • Westin Hotel Shanghai Bund Center
  • Westin Shanghai Bund Center
  • Westin Bund Center Shanghai Hotel
  • Westin Bund Hotel
  • Westin Bund
  • Westin Hotel Shanghai
  • Westin Shanghai
  • Shanghai Westin
  • Westin Hotel Bund Center
  • The Westin Bund Center Shanghai Hotel Shanghai
  • The Westin Bund Center, Shanghai Hotel
  • The Westin Bund Center, Shanghai Shanghai
  • The Westin Bund Center, Shanghai Hotel Shanghai

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 3-device limit.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.