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Crystal Hotel Shanghai The Bund Yu Garden

Property class: 4

Photo gallery for Crystal Hotel Shanghai The Bund Yu Garden

A modern lobby with a circular seating area, a reception desk, and large windows offering views of the cityscape.
A modern building with a flat roof and multiple windows, surrounded by a busy urban street with cars and buses.
A modern hotel lobby with a central bar area, seating arrangements, and a kitchen visible in the background.
A hotel room with a wooden wardrobe, a vanity with a mirror, and a hanging coat rack.
A modern hotel room with a round dining table, a sofa, a small kitchenette, and large windows with curtains.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services
The current price is NZ$312
includes taxes & fees
20 Oct - 21 Oct

Explore the area

View map
No.399 Renmin road, Huangpu District, Shanghai, 200001
  • Place, Yu Garden
    ‪1 min walk‬
  • Place, Shanghai Old Street
    ‪1 min walk‬
  • Place, The Bund
    ‪8 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪58 min drive‬

Room options

Room

  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 2
  • 2 Large Single Beds

Room

  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, City View

A modern hotel room with a large bed, a desk, two chairs, a TV, and a wall with decorative elements.

Superior Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

A modern hotel room with a large bed, bedside table, and a TV on the left wall.

Deluxe Double Room, City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, City View

A hotel room with two beds, a wooden headboard, a wall-mounted TV, and a large window with curtains.

Superior Twin Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, City View

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Deluxe Twin Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Patio, City View

A hotel room with two beds, wooden headboards, a wall-mounted clock, a large window with curtains, and a flat-screen TV.

Deluxe Twin Room, Patio, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Patio, City View

A modern hotel room with a large bed, a TV mounted on the wall, a desk with a lamp, and a window with curtains.

Deluxe Double Room, Patio, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, City View

A modern hotel room with a bed, a seating area with a table and chairs, a TV mounted on the wall, and a wooden floor.

Executive Double Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, City View

A hotel room with two beds, a desk, a TV, and a minibar.

Executive Twin Room, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Twin Room, City View

A modern hotel room with a large bed, bedside tables, a desk, and a TV.

Family Twin Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, City View

A modern bathroom with a marble vanity, a large mirror, a towel rack, and a wooden door.

Standard Single Room, City View

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room, 1 King Bed, City View

A hotel room with a bed, sofa, bedside table, and a TV.

Business Double Room, 1 King Bed, City View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Shanghai

Crystal Hotel Shanghai The Bund Yu Garden puts you in the heart of Shanghai, connected to a railway/underground station and within just a 10-minute stroll of popular attractions like The Bund and Yu Garden. Highlights at this hotel include a restaurant, a 24-hour gym and a conference centre. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include coffee/tea in a common area, laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Downtown Shanghai hotel, attractions include Nanjing Road Shopping District and People's Square.

What's nearby

  • Yu Garden - 1 min walk - 0.1 km
  • Shanghai Old Street - 1 min walk - 0.1 km
  • Former French Concession - 1 min walk - 0.2 km
  • The Bund - 8 min walk - 0.7 km
  • Nanjing Road Shopping District - 17 min walk - 1.5 km

Getting around

  • Shanghai South Railway Station - 14 min drive
  • Yuyuan Garden Station - 14 min walk
  • Hongqiao International Airport (SHA) - 44 min drive

Restaurants

  • ‪Spago Shanghai - ‬3 min walk
  • ‪Meet The Bund - ‬4 min walk
  • ‪St. Regis Bar - ‬7 min walk
  • ‪Peanut Butter 花生酱 - ‬4 min walk
  • ‪Smile Noodles - ‬5 min walk

About this property

Crystal Hotel Shanghai The Bund Yu Garden

There's a restaurant on site. WiFi is free in public spaces. Business amenities include meeting rooms and coworking spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, a terrace, and coffee/tea in common area are also featured at the business-friendly Crystal Hotel Shanghai The Bund Yu Garden.

This 4-star Shanghai hotel is smoke free.

  • 226 guestrooms or units
  • Conference rooms
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Dining venue
Crystal Hotel Shanghai The Bund Yu Garden offers 226 air-conditioned accommodations with free minibar items and complimentary bottles of water. Each accommodation is individually furnished and decorated. Televisions come with digital channels and smart speakers. Bathrooms include a shower, bathrobes, slippers and hairdryers.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and printers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 78 for adults and CNY 48 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Porter/bellhop
  • Turndown service

Business services

  • Conference centre (861 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 150-cm TV with digital channels
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 78 for adults and from CNY 48 for children
  • Airport shuttle fee: CNY 300 per vehicle (one-way, maximum occupancy 7)
  • Airport shuttle fee per child: CNY 300 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and cash. Guests can access their rooms with a mobile device.

Property Registration Number 01000000202001030039

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is parking available at Crystal Hotel Shanghai The Bund Yu Garden?

Onsite parking is limited.

How much does it cost to stay at Crystal Hotel Shanghai The Bund Yu Garden?

As of 9 Oct 2026, prices found for a 1-night stay for 2 adults at Crystal Hotel Shanghai The Bund Yu Garden on 20 Oct 2026 start from NZ$312, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Hotel Shanghai The Bund Yu Garden family-friendly?

You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Crystal Hotel Shanghai The Bund Yu Garden is a hit with families.

Does Crystal Hotel Shanghai The Bund Yu Garden serve breakfast?

Yeah, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crystal Hotel Shanghai The Bund Yu Garden?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Crystal Hotel Shanghai The Bund Yu Garden?

Yep, you can grab a meal at Crystal Hotel Shanghai The Bund Yu Garden's onsite restaurant.

What time are check-in & check-out at Crystal Hotel Shanghai The Bund Yu Garden?

Check-in begins at 3:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Crystal Hotel Shanghai The Bund Yu Garden?

No, only service animals are allowed.

Crystal Hotel Shanghai The Bund Yu Garden Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location next to Metro, convenience stores, food and Yu Garden. Breakfast had good variety. Staff were very attentive and helpful. Free access to laundry machines was real bonus.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I’m very pleased with the reception at the hotel; it was excellent, very clean and the breakfast I really liked. There was a wide choice of both Western and Eastern cuisine. It was amazing my experience.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very good position, both if you want to use thr metro or just call a didi. The room was spacious and very clean. True, the staff doesn't speak English, but they use the translator and do their best to communicate. They're very nice and friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although nothing special on the outside, the hotel was extremely clean and beautiful inside. Our room was super high tech with buttons that did everything, bathroom and shower were incredible, toiletries smelled amazing. Most importantly, we enjoyed the buffet breakfast!! It was varied and abundant and very tasty. Will certainly come back
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
No further comment. I won't me stay in this hotel if I ever travel to Shanghai
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean, air con was cold. But the lightings in the room can hardly be controlled to turn On/Off, eg the lightings in the toilet and the lightings at the sink outside are connected, either all On or Off, not user friendly. Furthermore, the outside toilet at B1 restaurant has got no toilet paper replenished.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

All was okay - great location, fine staff, good food options, sufficient toiletries and towels, free water, tea, and coffee, though no safe; laundry and spa facilties were there too, though I did not use them - too time consuming and expensive, respectively (was not impressed by the look of the spa - had to wait long for anybody to attend to me), but the most objectionable thing was that I was fooled - I booked a room with city view but got the view of an empty terrace and windows of other rooms of the same hotel and perhaps another, so much so that I had to keep the curtains on the whole time. When I asked the guy who took me to my room about this, he non-chalantly said "you don't need to have a city view." I was dumbfounded and just stayed there anyway, primarily due to the location and also the hassle of finding another place on the fly. I will most likely not stay there again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務很好
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family with free laundry services. Had a great stay.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, 20min walk to river side , a lot of street food options nearby, helpful staff, nice and clean room. Will recommend.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Staff is ok. But the air conditioner turned off every day when we back in the room, need to go to front desk have stuff come in to set up again. On the third day we stay, after shower, water is leaking to the whole washroom, staff comes to fix the shower, and front desk upgraded the room for us to move to.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso al igual que las habitaciones ! Y la ubicación es magnífica!
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Vårt reisefølge hadde 3 rom. De som fikk rom i 6. etasje fikk rom med gjennomgående fuktproblem. Elendig luft og det var i dårlig forfatning. Hotellet må ha vært klar over dette da de hadde luftfiltere lett tilgjengelig i rom i samme etasje. Hele korridoren i 6. etasje hadde fukt problemer. Vi synes ikke hotellet håndterte dette godt nok da dette må ha vært et kjent problem for dem. Vil ikke anbefale dette hotellet.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stayed 1 night in Apr 2026