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The Q Hotel

3.0 star property
Hotel in Shanklin with full-service spa and sauna

Photo gallery for The Q Hotel

Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Deluxe Double Room
Reception
Bar (on property)
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View map
12 Queens Road, Shanklin, England, PO37 6AN
  • Place, Shanklin Old Village
    ‪4 min walk‬
  • Place, Shanklin Chine
    ‪4 min walk‬
  • Place, Shanklin Beach
    ‪5 min walk‬
  • Airport, Southampton (SOU)
    ‪75 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Premium bedding
Separate bedroom
Hairdryer
Electric kettle
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Premium bedding
Separate bedroom
Hairdryer
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Premium bedding
Separate bedroom
Hairdryer
Electric kettle
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Premium bedding
Separate bedroom
Hairdryer
Electric kettle
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Premium bedding
Separate bedroom
Hairdryer
Electric kettle
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Premium bedding
Separate bedroom
Hairdryer
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

About the area

Shanklin

At The Q Hotel you'll be within just a 10-minute stroll of Shanklin Theatre and Shanklin Beach. Highlights at this hotel include a full-service spa, free self-parking and a bar/lounge. .Bar is open for lunch. Enjoy the sauna, seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning continental breakfast is served between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .With a stay at this 3-property class Shanklin hotel, you'll be 29.4 km (18.2 mi) from Gunwharf Quays.

What's nearby

  • Shanklin Theatre - 3 min walk - 0.3 km
  • Shanklin Old Village - 4 min walk - 0.4 km
  • Shanklin Chine - 4 min walk - 0.4 km
  • Shanklin Beach - 5 min walk - 0.4 km
  • Isle of Wight Zoo - 9 min drive - 5.7 km

Getting around

  • Shanklin Station - 9 min walk
  • Southampton (SOU) - 100 min drive

Restaurants

  • ‪The Falcon - ‬7 min walk
  • ‪Bayside Fish & Chips - ‬7 min walk
  • ‪Domino's Pizza - ‬4 min walk
  • ‪The Steamer Inn - ‬5 min walk
  • ‪Fishermans Cottage - ‬7 min walk

About this property

The Q Hotel

Hotel in Shanklin with full-service spa and sauna
The Q Hotel offers its guests a full-service spa, a sauna, and a seasonal outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The Q Hotel also features spa services, a garden, and coffee/tea in common area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Shanklin hotel.

  • 31 guestrooms or units
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
The Q Hotel offers 31 accommodations with a hairdryer and portable fans. Beds feature premium bedding. 41-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Q. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 to 15 for adults and GBP 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bar

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 October to 1 March:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 to 15 for adults and GBP 15 to 15 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • The seasonal pool will open on 01 May and close on 01 October.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Queensmead Hotel
The Q Hotel Hotel
The Q Hotel Shanklin
The Q Hotel Hotel Shanklin

Frequently asked questions

What is the cancellation policy at The Q Hotel?

The Q Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Q Hotel?

Yep, The Q Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to The Q Hotel?

Yep, The Q Hotel is a short 5-minute walk from Shanklin Beach.

Is there a spa on site at The Q Hotel?

Yep, The Q is available for guests.

Does The Q Hotel have a pool?

The Q Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 7:00 PM (Seasonal outdoor pool open from May 01 to October 01).

What makes The Q Hotel a romantic place to stay?

A hot tub and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Q Hotel.

Does The Q Hotel serve breakfast?

Yep, continental breakfast is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Q Hotel?

No, The Q Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Q Hotel?

Check-in begins at 2:30 PM. Check-out time is 10:30 AM.

Are pets allowed at The Q Hotel?

Dogs are welcome at The Q Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Q Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 160 reviews
Rating 8 - Good. 59 out of 160 reviews
Rating 6 - Okay. 23 out of 160 reviews
Rating 4 - Poor. 8 out of 160 reviews
Rating 2 - Terrible. 3 out of 160 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel!

Nice small hotel with easy location, pleasant staff, had a small but comfortable room. Well appointed, great warm colors. Great bar, had everything we wanted. Beautiful old church across the street.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Stayed for the festival

The hotel was clean and tidy, just lacked parking and somewhere to sit when in your room. The room was occupied by a very largd TV but would have preferred somewhere to sit. There were also times that hotel staff presumed people knew how things worked, for example getting into ghd hotel after it had been locked and how breakfast works in the morning.
Stayed 4 nights in Jun 2025

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay at the hotel ! The decoration
Stayed 2 nights in Jun 2025

10/10 Excellent

Tuija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners have done a beautiful work on renovating the place, chick style with lovely furniture in the lobby, dining area, corridors and the garden, loved it. Premises have got a small bar/lounge service with a good range of non-alcoholic proper drinks (pop-in even if you are staying in the surrounding places). Friendly staff. I was excited about the Sauna (being a Finn), and first a bit disappointed as it was a infrared Sauna - but it turned to be a positive experience, despite missing a stove to splash water on ;). I enjoyed the quietness and the seafront is just a short walk away. Breakfast: traditional, served to the table, small buffet with fresh veggies, juices and serials quite simple but fills your belly. Our room was small (but hey, we only slept there), it did not have air conditioner, so that was a bit of a minus but we survived with the table fan. Give it a go, enjoy your stay ☀️
Stayed 2 nights in Jun 2025

10/10 Excellent

Patrick

Stayed 1 night in Jun 2025

10/10 Excellent

Gloria, Southampton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing hotel with great staff and gorgeous views
Stayed 3 nights in Jun 2025

10/10 Excellent

Katie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely hotel, amazing customer service, very welcoming & friendly. The lounge areas are so cosy, smell really nice! The decor is adorable. A little bar with a good selection of drinks. An amazing breakfast was served in the morning. Just an all round brilliant stay.
Stayed 1 night in Jun 2025

6/10 Okay

Iana

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

10/10 Excellent

Massimiliano

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite and attentive ,the hotel and the whole atmosphere is very stylish, the only negative are the hot tub and pool not very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff and a lovely clean comfortable hotel made for a wonderful weekend break. Will return next time we visit the island.
Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy little boutique hotel.
Stayed 3 nights in Jun 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in May 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of team, well managed and nothing too much trouble. We paid for the upgraded room and it was very comfortable, quiet and a sea view, well worth it. Sometimes hot water in the shower was an issue but had a bath instead. Dining room and bar area very modern and a lovely place to eat breakfast and sit and chat.
Stayed 7 nights in May 2025

8/10 Good

Kerem

Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing hotel was gorgeous vreakfast was delicious and hotel was close to all amenities loved it
Stayed 1 night in May 2025

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, we would definitely return!

The hotel was lovely, very modern, gorgeous décor and impeccably clean. The staff were very helpful and friendly. Great location in Shanklin, only a street away from the lift which takes you down onto the beach and only a short walk to restaurants, gift shops and the local convenience shop. I would recommend the Q Hotel if you are planning on visiting Shanklin :-)
Stayed 2 nights in May 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking to the beach. Staff was friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was cleam staff friendly
Stayed 2 nights in May 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, room comfort

****

Very good value for money, clean and very comfortable very friendly service great.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel! Everything looked brand new and the bed was very comfortable. I stayed for one night and it was perfect. Great location, lovely staff and great value.
Stayed 1 night in Apr 2025

10/10 Excellent

Chi Hung Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

roopna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area and clean an modern hotel staff are very helpful and welcoming ... only downfall was the restaurant was closed when it wasnt stated prior it will be. Otherwise breakfast was really nice... comfy and clean rooms but very surprised to see the bathroom sink out in the bedrooms and even that wasnt stated anywhere on the hotel page when booking and that was something i know i didnt like about the room. Otherwise its a beautiful hotel. The hot tub an sauna was really nice but take note the hot tub is outside on the deck but in a private area. Overall definitely recommended
Stayed 3 nights in Apr 2025

10/10 Excellent

Madhuja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place. We were lucky to have the place to ourselves. Hot tub and sauna readily available. 5 min walk to Shanklin beach. Would like to have access to bar/ drinks/ light bites all day would be a bonus.
Stayed 2 nights in Apr 2025