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The Q Hotel

Property class: 3

Photo gallery for The Q Hotel

A modern living room with a large curved sofa, a round coffee table, and a decorative chandelier.
A pool area with lounge chairs, a small pool, and a building with stone walls and a balcony.
An outdoor patio with metal chairs and a table, surrounded by greenery and a tall church spire in the background.
A staircase with a wooden handrail and a white balustrade.
A sauna with wooden walls and benches, featuring multiple benches and a central open space.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$291
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
12 Queens Road, Shanklin, England, PO37 6AN
  • Place, Shanklin Old Village
    ‪3 min walk‬
  • Place, Shanklin Chine
    ‪4 min walk‬
  • Place, Shanklin Beach
    ‪5 min walk‬

Room options

View all photos for Standard Double Room

A neatly made bed with white linens, a bedside table with a lamp, and a wall with a floral pattern.

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A hotel room with a bed, a bedside table with a lamp, a bedside table with a remote control, a bedside table with a book, and a wardrobe.

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Signature Suite

A double bed with two nightstands, each with a lamp, in a room with a wooden ceiling and a floral-patterned wall.

Signature Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

A neatly made bed with white linens and pillows, a wall with a geometric pattern, and a lamp on a bedside table.

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A large bed with a quilted headboard, a bedside table with a lamp, and a window with sheer curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with a bed, two bedside tables, lamps, and a wall mural.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Double or Twin Room

A hotel room with two beds, a nightstand with a lamp, and a wall-mounted decorative piece.

Superior Double or Twin Room

  • Water view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Shanklin

At The Q Hotel you'll be within just a 10-minute stroll of Shanklin Theatre and Shanklin Beach. Highlights at this hotel include a full-service spa, free self-parking and a bar/lounge. .Enjoy the sauna, seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning continental breakfast is served between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Attractions in proximity to this 3-property class Shanklin hotel include Gunwharf Quays and Portsmouth Historic Dockyard.

What's nearby

  • Shanklin Old Village - 3 min walk - 0.3 km
  • Shanklin Theatre - 3 min walk - 0.3 km
  • Rylstone Gardens - 3 min walk - 0.3 km
  • Shanklin Chine - 4 min walk - 0.4 km
  • Shanklin Beach - 5 min walk - 0.4 km

Getting around

  • Shanklin Station - 9 min walk
  • Southampton (SOU) - 100 min drive

Restaurants

  • ‪The Falcon - ‬7 min walk
  • ‪King Harry's Bar - ‬8 min walk
  • ‪KFC - ‬4 min drive
  • ‪South East Beach Cafe - ‬10 min walk
  • ‪The Waterfront Inn - ‬5 min walk

About this property

The Q Hotel

The Q Hotel offers its guests a full-service spa, a sauna, and a seasonal outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The Q Hotel also features spa services, a garden, and coffee/tea in common area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Shanklin hotel.

  • 31 guestrooms or units
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
The Q Hotel offers 31 accommodations with a hairdryer and portable fans. Beds feature premium bedding. 41-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Q. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

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  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 449 reviews
The price is NZ$590
includes taxes & fees
27 Sept - 28 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 to 15 for adults and GBP 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 October to 1 March:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per stay.
  • Cots (infant beds) are available for GBP 25 per stay.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 to 15 for adults and GBP 15 to 15 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 25 per stay
  • Rollaway bed fee: GBP 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open on 01 May and close on 01 October.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Queensmead Hotel
The Q Hotel Hotel
The Q Hotel Shanklin
The Q Hotel Hotel Shanklin

Frequently asked questions

What is the cancellation policy at The Q Hotel?

The Q Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Q Hotel?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at The Q Hotel on 4 Oct 2026 start from NZ$291, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Q Hotel?

Yep, The Q Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to The Q Hotel?

Yep, The Q Hotel is a short 5-minute walk from Shanklin Beach.

Is there a spa on site at The Q Hotel?

Yep, The Q is available for guests.

Does The Q Hotel have a pool?

The Q Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 7:00 PM (Seasonal outdoor pool open from May 01 to October 01).

What makes The Q Hotel a romantic place to stay?

A hot tub and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Q Hotel.

Does The Q Hotel serve breakfast?

Yep, continental breakfast is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Q Hotel?

No, The Q Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Q Hotel?

Check-in begins at 2:30 PM. Check-out time is 10:30 AM.

Are pets allowed at The Q Hotel?

Dogs are welcome at The Q Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Q Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 85 out of 211 reviews
Rating 8 - Good. 82 out of 211 reviews
Rating 6 - Okay. 30 out of 211 reviews
Rating 4 - Poor. 10 out of 211 reviews
Rating 2 - Terrible. 4 out of 211 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel clean modern beautiful rooms great outdoor area with pool had a fab pimm’s at the bar. Excellent staff very helpful/ friendly amazing breakfast can not fault anything will stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms bet clean, staff were excellent.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly staff. The lounge and bar area seemed recently renovated. Room was a bit outdated but the price was reasonable.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fab bar area and outside seating, room was snug but had everything we needed and very clean. Staff very friendly and helpful, only minor issue is that property is not wheelchair accessible, althought they are ramps getting into main entrance involves getting up quite a big step, otherwise very nice hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel great facilities and in a great location would recommend
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in the perfect location with helpful, pleasant staff. The rooms however are tired and need an update to reflect the downstairs of this hotel. The shower has no pressure, the toilets are run on a very noisy macerater and generally the rooms require a total refurb which i understand from the new Managers is in hand.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy chic hotel smells Devine and staff lovely, Can’t rate amenities or breakfast as the spa and breakfast wasn’t available due to coming out of season.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
This hotel is well situated and the reception and bar areas are top class. The staff also are not to be faulted, providing a warm welcome and nothing too much trouble. The bedroom and decor however, leave much to be improved upon. Poor paint finishing, a wash basin in the main bedroom area separate from the shower and toilet, a dreadfully weak shower and a strange pump noise going on throughout the day/night intermittently. All easily remedied which would make this welcoming hotel one of the best in Shanklin I reckon.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, owners and staff lovely, friendly and helpful, great breakfast, will be going back at some point
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good with lots of choice . Room was fine but TV quite big for the size of the room. Shower very small. Lovely decor and bar staff and waitress very helpful. Nice being able to use the sauna. Pool and hot tub not yet in use
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent single room given the price and breakfast is great
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely place - interesting deco; infrared sauna, hot tub and heated outdoor swimming pool - all in great working condition; friendly staff; tasty breakfast
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing hotel was gorgeous vreakfast was delicious and hotel was close to all amenities loved it
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We were ony on the Island for a few days, but the hotel acted as a great place for us to explore the area.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Only spent a night after a late arrival, so not much time to experience the place fully, but the night and breakfast I had were truly excellent.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing hotel with great staff and gorgeous views
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed one night, but happy with the stat.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy little boutique hotel.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time me and my partner have stayed at the Q hotel. Overall everything is great - staff lovely and easy to chat too, location and great walking distance.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a lovely boutique hotel and we had a lovely stay. Highly recommended
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for old and new town centres and Lift to seafront.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service
Lovely boutique style hotel quirky decor communal areas very nicely designed. Our room on the ground floor was small with the wash basin in the bedroom not in the bathroom. Towels changed and house keeping done daily. Lovely dining room the Full English Breakfast was good although a little pricey. No evening meals. The bar area and lounge was welcoming and comfortable. The outside area inc swimming pool was not in use, possibly too early in the season (11 - 15 May). A few parking space’s are available at the back of the hotel, first come basis. The staff were welcoming and friendly, especially Ewan who was very attentive during our 4 night stay Ideal location for getting to Shanklin’s beach front esplanade and to Shanklin old town with its small local shops,pubs and cafes.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking to the beach. Staff was friendly and helpful.
Stayed 3 nights in May 2025