6/10 Okay
Richard
Travelled with partner
20 Jan 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed for 10 nights in a different hotel and then came to this one for 2 further nights. The accommodation was extremely basic and certainly nowhere near 5 star. We had booked a deluxe double room and this didn't look anything like the photo's that the hotel provides. The room had no towels, no bathrobes, the walls were just plain white. The lighting was so poor in the room (no lamps or bedside lighting) that we had to use the torch on our phone just to see the buttons on the remote control. Really disappointed with the room so we went to reception to ask for a better room. They advised us to come back the following morning to see what might be available. Upon doing so they moved us to a different deluxe room and this time it did resemble the photo's. Still only a 3/4 star room though.
The food was good in the hotel and the alcohol was adequate - It way too expensive to buy branded wine at anywhere between £25 a bottle (worse than the local wine) and £150 for a bottle of Pinot Grigio or Sauvignon Blanc. Although this seems to be a common thing in Egypt and not just this hotel.
Nice pools (Although no swim up bars to be seen) and nice beach area. We didn't bother visiting the Aqua Park as it was tiny and with no pool there (or alcohol being served) it would have been a case of riding a few slides and then walking all the way back to the main hotel.
We visited the spa for a massage also and it was the most painful aromatherapy massage ever! Would not return.
Richard
Stayed 2 nights in Jan 2024