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SUNRISE Diamond Beach Resort

5.0 star property

Photo gallery for SUNRISE Diamond Beach Resort

3 outdoor pools, pool umbrellas, pool loungers
Creator video
Diamond Pool Suite
Jacuzzi Suite
Presidential Suite | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Spa pool
  • Spa
  • Free Wi-Fi
The current price is NZ$483
includes taxes & fees
13 Apr - 14 Apr

Explore the area

View map
Salah Taher St, Om El Sid Hill, Hadaba, Sharm El Sheikh, South Sinai Governorate
  • Place, Il Mercato Mall
    ‪5 min walk‬
  • Place, Alf Leila Wa Leila
    ‪10 min walk‬
  • Place, Aqua Blue Water Park
    ‪3 min drive‬
  • Airport, Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    ‪34 min drive‬

Room options

View all photos for Family Suite, Pool View

Pillow-top beds, minibar, in-room safe, individually decorated

Family Suite, Pool View

  • Partial sea view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Swim-Up Suite Sea View

Junior Swim-Up Suite Sea View

Junior Swim-Up Suite Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room, Sea View

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Pool View (Bunk Bed)

Pillow-top beds, minibar, in-room safe, individually decorated

Family Room, Pool View (Bunk Bed)

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Deluxe Swim Up Room

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Swim Up Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Jacuzzi Suite

Jacuzzi Suite

Jacuzzi Suite

  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Terrace/patio

Presidential Suite

  • Sea view
  • 109 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Executive Jacuzzi Suite Sea View

Executive Jacuzzi Suite Sea View | Bathroom

Executive Jacuzzi Suite Sea View

  • Sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Villa

View from room

Royal Villa

  • Sea view
  • 195 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room Egyptian and Residents

Pillow-top beds, minibar, in-room safe, individually decorated

Superior Room Egyptian and Residents

  • Partial sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room Egyptian and Residents

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Room Egyptian and Residents

  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room BunkBed Egyptian and Residents

Pillow-top beds, minibar, in-room safe, individually decorated

Family Room BunkBed Egyptian and Residents

  • 45 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Family Suite, Pool View Egyptian and Residents

Pillow-top beds, minibar, in-room safe, individually decorated

Family Suite, Pool View Egyptian and Residents

  • Partial sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Swim Up Room Egyptian and Residents

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Swim Up Room Egyptian and Residents

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Executive Swim-Up Suite

View from room

Executive Swim-Up Suite

  • Sea view
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Pillow-top beds, minibar, in-room safe, individually decorated

Superior Room

7.6 out of 10
Good
(8 reviews)
  • Partial sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Diamond Pool Suite

Diamond Pool Suite

Diamond Pool Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Zamna Festival

Pillow-top beds, minibar, in-room safe, individually decorated

Zamna Festival

  • Sleeps 3
  • 1 Double Bed

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About the area

Sharm El Sheikh

A luxury stay in Sharm El Sheikh awaits you at SUNRISE Diamond Beach Resort. Within just a 10-minute stroll, you'll find Red Sea and Ras Mohammed National Park. Highlights at this beachfront hotel include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The buffet restaurant, Jewels, serves international cuisine and is open for breakfast, lunch and dinner. With 2 beach bars and 4 poolside bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. 3767 square feet (350 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of limited parking. .Within a 20-minute drive of this 5-property class El Hadaba hotel, attractions include Naama Bay and Domina Coral Bay Congress Centre.

What's nearby

  • Il Mercato Mall - 5 min walk - 0.5 km
  • Ras Mohammed National Park - 5 min walk - 0.5 km
  • Alf Leila Wa Leila - 10 min walk - 0.9 km
  • Aqua Blue Water Park - 3 min drive - 2.3 km
  • Hadaba Beach - 4 min drive - 3.0 km

Getting around

  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.) - 32 min drive

Restaurants

  • ‪Amphoras Restaurant - ‬9 min walk
  • ‪Fusion at The Grand Hotel - ‬16 min walk
  • ‪Sharm Reef Resort - ‬6 min walk
  • ‪Seafood Restaurant at Shores Amphoras Resort - ‬12 min walk
  • ‪Indian Restourant (India Palace) - ‬8 min walk

About this property

SUNRISE Diamond Beach Resort

Some rates at SUNRISE Diamond Beach Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At SUNRISE Diamond Beach Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 4 poolside bars and 11 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a complimentary water park, a complimentary children's club and a children's pool.

Smoking is allowed in designated areas at this 5-star Sharm El Sheikh hotel.

  • 440 guestrooms or units
  • 2 levels
  • 11 buildings
  • 6 dining venues
  • 2 bars on the beach
  • 4 bars by the pool
  • 11 bars or lounges
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Swim-up bar
SUNRISE Diamond Beach Resort offers 440 accommodations with minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. Televisions come with satellite channels. Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 11 bars/lounges
  • 2 beach bars
  • 4 poolside bars
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Basilico
  • Felucca
  • Gamila
  • Jewels
  • Manohar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,767 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SUNRISE Diamond Beach Resort

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 0
  • Christmas Eve (24 December) Gala Dinner per child: USD 70 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 0
  • New Year's Eve (31 December) Gala Dinner per child: USD 110 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Diamond SUNRISE
SUNRISE Diamond
SUNRISE Diamond Beach Resort Sharm el Sheikh
SUNRISE Diamond Beach Resort
SUNRISE Diamond Resort
SUNRISE Diamond Select Beach Resort
SUNRISE Select Diamond Beach
SUNRISE Diamond Beach Sharm el Sheikh
SUNRISE Select Diamond Beach Resort Sharm el Sheikh
SUNRISE Select Diamond Beach Sharm el Sheikh
Sunrise Diamond Sharm Sheikh
SUNRISE Diamond Beach Resort Hotel
SUNRISE Diamond Beach Resort Grand Select
SUNRISE Diamond Beach Resort Sharm El Sheikh
SUNRISE Diamond Beach Resort Hotel Sharm El Sheikh

Frequently asked questions

Is parking available at SUNRISE Diamond Beach Resort?

Onsite parking is limited.

How much does it cost to stay at SUNRISE Diamond Beach Resort?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at SUNRISE Diamond Beach Resort on 13 Apr 2026 start from NZ$483, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SUNRISE Diamond Beach Resort?

The closest beach to SUNRISE Diamond Beach Resort is Naama Bay Beach (5 km).

Is there a spa on site at SUNRISE Diamond Beach Resort?

Yep, there is an onsite spa at SUNRISE Diamond Beach Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does SUNRISE Diamond Beach Resort have a pool?

SUNRISE Diamond Beach Resort has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does SUNRISE Diamond Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at SUNRISE Diamond Beach Resort?

SUNRISE Diamond Beach Resort features a private beach, 2 beach bars and 3 outdoor pools. All guestrooms come with pillowtop beds and 24-hour room service.

What makes SUNRISE Diamond Beach Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at SUNRISE Diamond Beach Resort.

Is SUNRISE Diamond Beach Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that SUNRISE Diamond Beach Resort is a hit with families.

Does SUNRISE Diamond Beach Resort serve breakfast?

Yeah, complimentary buffet breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at SUNRISE Diamond Beach Resort?

No, SUNRISE Diamond Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at SUNRISE Diamond Beach Resort?

Relax with a coldie at the 2 beach bars, 4 poolside bars or 11 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at SUNRISE Diamond Beach Resort?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at SUNRISE Diamond Beach Resort?

No, pets and service animals are not allowed.

SUNRISE Diamond Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 100 out of 149 reviews
Rating 8 - Good. 26 out of 149 reviews
Rating 6 - Okay. 12 out of 149 reviews
Rating 4 - Poor. 9 out of 149 reviews
Rating 2 - Terrible. 2 out of 149 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely views. Staff are super friendly and helpful. Very generous all inclusive. Was a bit painful leaving. They really pamper you.
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean (cleaned daily)staff were all polite ,helpful and courteous,selection of restaurants
Stayed 7 nights in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Excellent stay with great food and wonderful staff
Stayed 4 nights in Nov 2025

8/10 Good

Gemma

Stayed 7 nights in Dec 2025

10/10 Excellent

Rachel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Amazing food. Staff extremely attentive.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Stayed 10 nights in Nov 2025

10/10 Excellent

ishaq

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic clean resort. Lovely pools and staff. Lots of good dining options. Would definitely recommend and come back again
Stayed 8 nights in Sep 2025

10/10 Excellent

Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at this resort, and it was truly an excellent experience. The staff were exceptionally professional, friendly, and attentive, always ensuring that every need was taken care of with genuine hospitality. Their warm and welcoming attitude made the stay even more enjoyable I highly recommend this resort to anyone seeking a relaxing getaway.
Stayed 3 nights in Aug 2025

8/10 Good

reem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel for families

hotel is great , big shout-out to mr Raafat , he made our stay much much better
Stayed 8 nights in Jun 2025

10/10 Excellent

Ayman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I spent 5 days here and had the best time! The Posh Club facilities were wonderful and everyone made every effort to make us feel as spoilt and comfortable as possible! Special thanks to Merna, Talaal, Shady, Mohamed Safwat, El Qassem, Ibrahim, Abdallah, Fathy and Zeyad, and everyone else that made our stay so nice and memorable! We definitely will be back again.
Stayed 5 nights in May 2025

10/10 Excellent

patrick m

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

8/10 Good

Laura, Guildford

Stayed 5 nights in Feb 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Resort

Amazing hotel and holiday! The facilities at this hotel are brilliant and the location is great. There is a big pool and small water park for children but we spent most of our time around the very peaceful adults only pool. The staff around this pool made the experience amazing. Amr (bartender) made excellent drinks, especially his cocktails! He was very attentive and always remembered what drinks we wanted at different parts of the day, as well as all of the other people around the adult pool. Mahmoud (lifeguard) was fantastic, and more than just a lifeguard. He kept the area very clean, regularly checking if everyone was okay. He would make sure our sun beds were facing the sun when we arrived in the morning and after lunch and offered to clean our sunglasses when needed. Amr and Mahmoud were the best! All other members of staff are extremely friendly and helpful too, from the cleaning staff, reception staff, gardeners, restaurant staff etc. The cleaning staff kept the whole hotel and rooms spotless, and also made lovely decorations in the rooms out of flowers and towels. We did not have any bad experiences. There are plenty of restaurants and a buffet restaurant which all had fantastic food. There are a few bars which were all nice, but Latitude was a great spot in the evening for music and cocktails. The beach is nice and has an adult only section. There’s plenty of entertainment, but also plenty of quieter places to relax. Overall fantastic hotel and holiday! 10/10
Stayed 4 nights in Mar 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning and the staff are amazing,do not however book through Expedia as I had to settle my bill on checkout as despite several requests for payment from the hotel it wasn’t forthcoming,avoid Expedia at all costs unless you want the miserable experience that I am going through.
Stayed 21 nights in Feb 2025

10/10 Excellent

Angela, KENT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Feb 2025

10/10 Excellent

Jiangming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 1 night in Feb 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

4/10 Poor

J

Travelled with family
Liked: Cleanliness

Not for vegans or vegetarian

Overall the hotel and sevices are nice. But food we had real issues with. We even spoke with chefs but after a while iit felt llke we jjst complained. Most of the foods is for meat eaters and even tbe indian restaurant only has 3 items on menus. We evnd spoke to main manager. I can write alot herer but just know you will struggle. We pay soo much money and walk away feelings like it was not holiday. Food is one of the main elements of hotels. Be warned
Stayed 7 nights in Dec 2024

8/10 Good

susan

Travelled with family
Liked: Property conditions & facilities
Excellent hotel, swim up rooms so good, staff excellent. Beach not great. There are a few shops 5mins walk away. Easy to get taxi anywhere Shops in hotel ridiculously expensive Hardly any vegan / vegetarian options, no alternative milk, you can use 4 Al la carte restaurants but they are a bit strange. Music around pool is literally head banging house music which was bizarre It was a good hotel though
Stayed 9 nights in Dec 2024

6/10 Okay

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, facilities & staff

Hotel looked very nice and modern. Facilities were great and staff service was also good. The main pool and adults pool were great. The bars were very nice and good drinks selection. The choice was vaste to have drinks at night as all the bars had a different theme. The reason for 3 stars is the food which was a real let down for the whole stay, from the buffet lunch to dinner. Also tried the Italian and Mongolian a la carte and they were just very average, nothing mesmerising about the food.
Stayed 5 nights in Dec 2024

10/10 Excellent

Angela, KENT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd visit to the hotel and it was just as fabulous. The whole complex is clean and tidy with staff constantly working to keep the pools clean, grounds tended and all areas beautiful. The food was great, Jewels Buffet restaurant is busy but plenty of selection. Best to go early though. 4 other restaurants to visit and our favourite was the Italian, but all served excellent food, freshly cooked. We upgraded to the Posh Club with many benefits and had a sea view swim up suite, pool shared between 3 rooms but for our last week, we had sole use. The main pool is great too, very large and plenty of sun beds but we did notice the towels seemed to stay on the beds all day, sometimes without anybody using them which was frustrating as the sun was low in November and you had to sit one side of the pool in the afternoon to take advantage of it. Now for the staff …. they absolutely make this hotel and their attention to detail and dedication to making your holiday memorable is amazing. They recognise repeat visitors and take your happiness and enjoyment personally. Already booked to go back as we had such a wonderful time. Thank you for having us!
Stayed 11 nights in Nov 2024

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in process is not the best. Staff are kind and cheerful, but not professional enough. Mr Rafaat was helpful and tried to make things better. Overall it’s a nice experience, but not the 5 star experience you are looking for. The head chef is a very cheerful and nice person to talk to whenever you head to the restaurant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff cannot do enough for you and are so friendly. We are already planning to come again next year.
Stayed 8 nights in Nov 2024

10/10 Excellent

heba

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is massive The room is spacious and clean Food is really good Staff are very polite and well-trained. The only thing that is really more related to culture rather than a specific issue is that whenever you ask a staffer about anything they make it the most inaccessible impossible thing ever.
Stayed 1 night in Oct 2024