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Grand Hyatt Shenzhen

Property class: 5 and above

Photo gallery for Grand Hyatt Shenzhen

A rooftop pool with lounge chairs and umbrellas, surrounded by high-rise buildings.
Property video
A spacious lobby with modern furniture, large windows, and a high ceiling.
A modern spa area with wooden flooring, a glass-enclosed room, and a seating area with a hot tub.
A corridor with a wooden slatted ceiling, glass walls, and a green vertical garden.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$297
includes taxes & fees
6 Dec - 7 Dec

Explore the area

View map
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000
  • Place, The MixC Shopping Mall
    ‪6 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪18 min walk‬
  • Place, Luohu Port
    ‪6 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪38 min drive‬

Room options

View all photos for 1 King Bed Club Access

A hotel room with a large bed, two bedside tables, a chair, a desk, and a large window with a view.

1 King Bed Club Access

  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed Club Access Deluxe

A spacious lobby with a wooden reception desk, a sofa set, and large windows.

1 King Bed Club Access Deluxe

  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed Deluxe

A hotel room with a large bed, a glass table, a sofa, and a view of the city.

1 King Bed Deluxe

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Suite, 1 King Bed

A hotel room with a bed, a sofa, an ottoman, a coffee machine, and a city view.

Grand Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, and a decorative screen.

1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 2 Twin Beds

A hotel room with a bed, a glass table with apples, a red table, a brown leather chair, and a mirror.

2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Apartment, 1 Bedroom (1 King Bed, Club Access)

A variety of traditional dishes arranged on wooden chafing dishes.

Apartment, 1 Bedroom (1 King Bed, Club Access)

  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 2 Twin Beds Club Access

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

2 Twin Beds Club Access

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A roasted pig hanging over a brick oven with flames.

Executive Suite, 1 King Bed

  • 80 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite, 1 King Bed

A variety of seafood dishes, including oysters, shrimp, and sushi, arranged on a wooden table.

Premier Suite, 1 King Bed

  • 130 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 2 Twin Beds, High Floor

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

2 Twin Beds, High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for 1 King Bed, High Floor

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape through large windows.

1 King Bed, High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Apartment, 2 Bedrooms (1 King with 2 Twin Bed, Club Access)

A modern hotel room with a city view, a flat-screen TV, a sofa, a dining table, and a small balcony.

Apartment, 2 Bedrooms (1 King with 2 Twin Bed, Club Access)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Suite (Chairman)

A modern living room with a city view, a dining area, and a kitchen.

Suite (Chairman)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Presidential Suite

A modern living room with a large window, a sofa, a coffee table, and a chandelier.

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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A spacious lobby with multiple seating areas, large chandeliers, and decorative wall panels.

Futian Shangri-La Shenzhen

Futian
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
9.0 out of 10, Wonderful, 1,000 reviews
The price is NZ$284
includes taxes & fees
22 Nov - 23 Nov
Futian Shangri-La Shenzhen

About the area

Shenzhen

You'll be connected to a shopping centre at Grand Hyatt Shenzhen, and within a 20-minute stroll of The MixC Shopping Mall and Dongmen Pedestrian Street. Highlights at this luxury hotel include 6 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, China Lodge, is open for lunch and dinner. The Lounge is the hotel's own lobby lounge. Enjoy the gym, steam room and pool loungers as well as access to yoga classes. 29805 square feet (2769 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Luohu hotel include Luohu Port and Huaqiangbei.

What's nearby

  • The MixC Shopping Mall - 6 min walk - 0.6 km
  • Luohu Commercial City - 17 min walk - 1.5 km
  • Dongmen Pedestrian Street - 18 min walk - 1.6 km
  • Huaqiangbei - 2 min drive - 2.1 km
  • Luohu Port - 6 min drive - 1.8 km

Getting around

  • Ludancun Station - 6 min walk
  • Shenzhen Station - 17 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 37 min drive

Restaurants

  • ‪尚连越泰料理 LIAN - ‬3 min walk
  • ‪The Grand Club - ‬6 min walk
  • ‪蓉悦川菜 Rong Yue Sichuan Cuisine Restaurant - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬4 min walk
  • ‪元古雲境 - ‬6 min walk

About this property

Grand Hyatt Shenzhen

Grand Hyatt Shenzhen offers its guests a full-service spa, an outdoor pool, and a steam room. There are 6 restaurants on site. A business centre and 13 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 29805 square feet (2769 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Grand Hyatt Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shenzhen hotel.

  • 1 building
  • 471 guestrooms or units
  • 38 levels
  • 6 dining venues
  • 29805 sq ft of conference space
  • 2769 sq. m of conference space
  • Built in 2009
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
Grand Hyatt Shenzhen offers 471 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature down duvets. A pillow menu is available. 65-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Similar properties

A spacious lobby with a grand staircase, multiple seating areas, and a large, ornate carpet.
Shangri-La Shenzhen
Luohu
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.4 out of 5, Excellent, 1,002 reviews
The price is NZ$144
includes taxes & fees
22 Nov - 23 Nov
Shangri-La Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • 6 restaurants
  • Couples/private dining

Restaurants on site

  • China Lodge
  • La Terrazza
  • Sugar Box
  • The Lounge
  • The Show Kitchen

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 29,805 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (102 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (76 centimetre wide)

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 218 per person
  • Airport shuttle fee: CNY 700 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Hyatt Shenzhen
Grand Hyatt Shenzhen Hotel
Shenzhen Grand Hyatt
Grand Hyatt Shenzhen Hotel Shenzhen
Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Grand Hyatt Shenzhen?

Grand Hyatt Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Shenzhen?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Shenzhen on 6 Dec 2026 start from NZ$297, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Shenzhen?

Yep, Grand Hyatt Shenzhen has a free self car park.

Is there a spa on site at Grand Hyatt Shenzhen?

Yep, there is an onsite spa at Grand Hyatt Shenzhen. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Grand Hyatt Shenzhen have a pool?

Grand Hyatt Shenzhen has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Grand Hyatt Shenzhen?

Grand Hyatt Shenzhen features a full-service spa, an outdoor pool and 6 restaurants.

Is Grand Hyatt Shenzhen family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Shenzhen is a hit with families.

Does Grand Hyatt Shenzhen serve breakfast?

Yep, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Shenzhen?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hyatt Shenzhen?

Yep, you can grab a meal at Grand Hyatt Shenzhen's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Grand Hyatt Shenzhen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Shenzhen?

No, pets and service animals are not allowed.

Grand Hyatt Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 457 out of 692 reviews
Rating 8 - Good. 165 out of 692 reviews
Rating 6 - Okay. 40 out of 692 reviews
Rating 4 - Poor. 12 out of 692 reviews
Rating 2 - Terrible. 18 out of 692 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Good food in hotel chinese restaurant and morning buffet...not cheap for breakfast...good nice hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private 25th floor lounge is incredible! The entire staff is absolutely the Best!!!❤️ Can't wait to return in December!!!!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staffs who were very helpful during our stay.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels, spacious great showers. You’ll love it.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and gym was very well maintained
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, had a wonderful 4 nights!
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel close to great shopping best area
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good spot to stay.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, design is stylish. Did not have breakfast at the hotel this time due to my tight schedule. Location of the hotel is good, a lot of good restaurants and also very shopping friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge with a nice view of the mall next door and the downtown area. Service was great. Easy access to everywhere.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent stay …. again and again.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and beautifully designed.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, with excellent staff. Mixc is right outside, which has a large supermarket, and the hotel is close to several metro stations.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very goofd location, close to border and the hotel staff is very friendly and helpful
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff are very helpful, room in great condition and accessible location
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

A fantastic business hotel in close proximity to restaurants and shopping mall.... great views !
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room is spacious and clean. The staff are friendly.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the classic Chinese styled room layout. Staff were very friendly and helpful. Excellent stay overall.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff was extremely helpful, very courteous and professional.. kudos to her..
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always the best choice! Much better than Ritz Carlton or Fiur seasons! Location is excelent, best service!!!!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is link with Mix C mall
Stayed 3 nights in Sep 2025