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Metropark Hotel Shenzhen

4.0 star property

Photo gallery for Metropark Hotel Shenzhen

Interior
Executive Suite | Living area
Luxury Suite | Living area
Reception
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
2088 Dongmen Road C, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Dongmen Pedestrian Street
    ‪8 min walk‬
  • Place, Honghu Park
    ‪9 min walk‬
  • Place, The MixC Shopping Mall
    ‪18 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Business Suite, 1 Double Bed

Business Suite, 1 Double Bed

Business Suite, 1 Double Bed

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Suite，1 Double Bed

Superior Suite，1 Double Bed

Superior Suite，1 Double Bed

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Suite，2 Single Beds

Superior Suite，2 Single Beds

Superior Suite，2 Single Beds

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Suite，2 Single Beds

Business Suite，2 Single Beds

Business Suite，2 Single Beds

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite | View from room

Luxury Suite

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Suite

Comfort Suite | Living area

Comfort Suite

  • City view
  • 80 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed and 1 Double Bed
  • Free Wi-Fi

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About the area

Shenzhen

Metropark Hotel Shenzhen places you in the heart of Shenzhen, connected to a shopping centre and 0.9 km (0.5 mi) from Dongmen Pedestrian Street. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .For a drink, you can stop by the hotel's own lounge bar. 3660 square feet (340 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 4-property class Luohu hotel, you'll be 3.2 km (2 mi) from Luohu Port and 3.9 km (2.4 mi) from Huaqiangbei.

What's nearby

  • Dongmen Pedestrian Street - 8 min walk - 0.7 km
  • Honghu Park - 9 min walk - 0.8 km
  • International Foreign Trade Center - 12 min walk - 1.1 km
  • The MixC Shopping Mall - 18 min walk - 1.6 km
  • Shenzhen Museum - 2 min drive - 2.4 km

Getting around

  • Shenzhen Station - 3 min drive
  • Shaibu Station - 11 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 42 min drive

Restaurants

  • ‪McDonald’s (麦当劳) - ‬6 min walk
  • ‪潮汕亚六陕山酥面 - ‬2 min walk
  • ‪McDonald's (麦当劳) - ‬2 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪小肥象泰国餐厅 - ‬3 min walk

About this property

Metropark Hotel Shenzhen

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3660 square feet (340 square metres) and includes conference space. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Metropark Hotel Shenzhen. Limited free parking is available on a first-come, first-served basis.

This 4-star Shenzhen hotel is smoke free.

  • 1 building
  • 275 guestrooms or units
  • 11 levels
  • Conference rooms
  • 3660 sq ft of conference space
  • 340 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Metropark Hotel Shenzhen offers 275 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This accommodation offers separate dining areas and includes desks. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 66 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,660 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 AM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 120.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 66 per person
  • Rollaway bed fee: CNY 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Metropark Shenzhen
Metropark Hotel Shenzhen
Metropark Shenzhen
Metropark Shenzhen Hotel
Shenzhen Metropark
Shenzhen Metropark Hotel
Metropark Hotel Shenzhen Hotel
Metropark Hotel Shenzhen Shenzhen
Metropark Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Metropark Hotel Shenzhen?

Metropark Hotel Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Metropark Hotel Shenzhen?

Yep, Metropark Hotel Shenzhen has a free self car park. Onsite parking is limited.

Are there any beaches close to Metropark Hotel Shenzhen?

The closest beach to Metropark Hotel Shenzhen is Dameisha Beach (19.7 km).

What makes Metropark Hotel Shenzhen a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Metropark Hotel Shenzhen.

Does Metropark Hotel Shenzhen serve breakfast?

Yep, buffet brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Metropark Hotel Shenzhen?

No, Metropark Hotel Shenzhen does not offer an airport shuttle service.

Is there a bar or restaurant at Metropark Hotel Shenzhen?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Metropark Hotel Shenzhen?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Metropark Hotel Shenzhen?

No, pets are not allowed.

Metropark Hotel Shenzhen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 257 out of 1000 reviews
Rating 8 - Good. 512 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Taresa

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I’ve stayed in this hotel many times before, but many years ago. It is in the help of all the shopping and eating, so the location is 10 out of 10. However, this time I decided to stay with them again. But the hotel is looking super rundown and the hallways and rooms smells like rotten egg. I unfortunately will not be staying at this hotel again.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

JinGuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MetroPark Hotel ShenZhen China

심천 메트로파크호텔은 중국 정부에서 운영하는 호텔입니다. 그만큼 외국 여행객의 신변 안전보장이 탁월합니다. 또한 심천은 경제 발전의 선진 도시입니다. 아울러 젊은이들의 피가 샘솟는 느낌을 만끽할 수 있는곳입니다. 그중에도 로후 지역의 중심 상가 지역인 동문시장은 매우 독특한 향기가 진한 곳입니다. 서방의 자유로움과 중국 정통의 보수적인 향기가 어우러 져서 안정화된 동문시장의 향수를 느낄 수 있습니다. 동문시장 사거리에 위치한 메트로파크호텔은 매우 단아한 호텔입니다. 높이는 11층이며 호텔 내부 복도 길이는 150m에 이르는 중국 정통의 향기를 느끼게하는 호텔이빈다. 열번 스무번을 머물러도 이질감이 없이 매우 안락한 호텔입니다.
Stayed 28 nights in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff. Very convenient, metro is literally underneath the hotel and it’s surrounded by thousands of shops.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Tanien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地点好、环境佳，吃饭方便，地铁站就在正下方！尤其是服务员易丽女士特别亲切，打扫特别用心，令人有宾至如归的感觉！
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Tanien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地点佳、房间很大、楼下就是地铁站
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Tanien

Liked: Cleanliness, staff & service, property conditions & facilities
饭店床稍微硬了点外，饭店位置非常好，就在地铁站正上方，非常方便！而且客房服务人员绕春燕女士也非常和善，认真亲切！
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

JinGuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

직원추천(Wang Mei Lian)

Wang Mei Lian 선전 메트로파크호텔에 근무하시는 환경미화 및 위생 담당이신 직원님께서는 매우 친절하십니다. 그리고 룸의 청결과 위생에 대한 관리를 매우 완벽하게 해주셨습니다. 고객이 공기 오염에 노출되지 않토록 공기정화기로 신속하게 도와주셨습니다. 저는 위 직원님의 청결과 위생관리 도움으로 즐거운 호텔 숙방 여행을 하였습니다. 감사합니다.
Stayed 20 nights in Nov 2019
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location ideal for my needs and interests. Sit above the subway, great value, spacious room like a mini sweet with kitchette. Maid was very happy person.
Stayed 6 nights in Dec 2019
Verified

2/10 Terrible

Winston

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Booking issue

Booking record show confirmed with breakfast but hotel do not have record. It is a screw-up between Hotel, com and Metropark.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Very good location, metro underground of the hotel, very large room!
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便，地鐵直達。房間很大，孩子很開心。花灑溫度足夠，唯獨水壓不太足夠。是次三日兩夜的住宿非常滿意
Stayed 2 nights in Dec 2019
Verified

8/10 Good

So fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間夠大，適合休閑散心，雖然比較舊，但清潔，而且設備感覺很貼心 交通方便，對面就晒地鐵站，步行往東門購物亦不遠
Stayed 1 night in Dec 2019
Verified

8/10 Good

Brax

Liked: Cleanliness, staff & service
The room type I booked still not available even I checked in the late afternoon time. The staff is nice to change a similar type of room for us.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on top of the Metro, near the food street and the malls. Basically, it is in the heart of all things.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Dawn Bee Guat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we were happy with our stay at Metropark Hotel. Very convenient to take the lift straight down to Shaibu Metro and a lot of shops and restaurants nearby. The room was large and comfortable. They can improve by providing some plates which could be used in the microwave oven. Some teaspoons or stirrers would make it easier when we made our coffee.
Stayed 5 nights in Dec 2019
Verified

4/10 Poor

Jane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People smoke on non-smoking floors with doors open. Smokes were in the air system. Even though we were supposed to be in non- smoking rooms, it still filled with smoke smells and allergens which made all of us sick with some kind of respiratory allergic reactions, such as eyes, nose, throat irritations, itchiness, and coughing. Non-smoking signs were posted, but no policy, such as fines, used to stop smoking violations. House keeping can be better.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯選擇

今次是第二次入住這間酒店，整體是不錯選擇，房間夠大，地點好，地鐵上蓋，周圍有食肆，商場裡面有間戲院，離東門5-7分鐘路程。非常方便！下次都會選擇呢間。
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with big room, however, the room is pretty run down...
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Etienne

Disliked: Cleanliness, staff & service, property conditions & facilities

Bedbugs and overcharge. Cheap hotel all the way

Hotel is cheap and rooms are big. But mine was infested with bedbugs, and the staff refused to acknowledge the pre-paid breakfast even though it was written on the booking and of course paid for. Cheap hotel indeed, but you will get what you pay for: crappy service, dishonest staff and bugs-ridden rooms. Your call!
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was better than I expected, before the trip I was reading the comments here and it turns out to be a fine experience for me. First, the hotel location is great just right above the SaiBu metro station(exit A2)which you can take a lift straight up your hotel room. Second, there are a lot of food options within the hotel vicinity, HDL is diagonal across the hotel in the Maoye shopping mall. Third, its a walking distance to the famous DongMen shopping street. The hotel staff are decent and greeted us when we are taking lift. The hotel room is huge and in fact its basically a suite, it has a living room and a bedroom. The decoration and fixture are pretty outdated, beds are really hard but was given a choice to select from a range of pillows.
Stayed 5 nights in Nov 2019
Verified

2/10 Terrible

mouniffawaz

Disliked: Staff & service, amenities, property conditions & facilities
You get an old suite for a room rate. If you don’t know Chinese, you are killed.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Ti

Disliked: Staff & service, amenities
朝食付きで予約したにもかかわらず、フロントで朝食券をもらえなかった。フロントに確認したところ、朝食付きのプランではないとのこと。予約の確認記録を見たら、やはり朝食付き。エキスペディアが悪いの？ホテル？ ホテルは、広くて駅に直結で便利だけど、古い。テンション下がる⤵️ フロントに書き込むカードが、名前の付近に漢族、男性と入力されており、違うよと申したら、これは自動で入るから気にしないでとフロントから言われた。 えー！？とビックリ。
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Ching Han Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬敞、整潔
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stay

Convenient location to places to eat and shop, and direct exit (A2) from Shaibu MTR. Rooms were big and clean though the toilet was a little small. Staff were friendly and helpful. Luggage storage service could have be better. There were 6 of us with 12 luggages after check-out, yet we were just asked to leave them in the lobby and doesn't seem very secure (1 luggage tag for the 12 bags). It is only upon prompting that the staff took a filmsy string to tie the luggages together.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, very clean, but I see have Kitchen but no facilities to cook. Also Internet very poor
Stayed 1 night in Nov 2019

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