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Shangri-La Shenzhen

Property class: 5 and above

Photo gallery for Shangri-La Shenzhen

A spacious lobby with a grand staircase, multiple seating areas, and a large, ornate carpet.
A modern hotel with a prominent tower, a spacious lobby, and a well-lit parking area.
A modern gym with treadmills, weight machines, and dumbbells.
A modern bar area with a curved counter, seating with red and white chairs, and large windows with city views.
A dining area with a panoramic mountain view, a modern chandelier, and a patterned carpet.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$140
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Luohu Commercial City
    ‪12 min walk‬
  • Place, Luohu Port
    ‪14 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪19 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of the countryside.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of a city and mountains.

Deluxe Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Club, Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.

Horizon Club, Room, 1 King Bed

  • Hill view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Club, Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a television, and a large window offering a city view.

Horizon Club, Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • Hill view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a desk, chair, bed, and a large window offering a view of greenery and buildings.

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a sofa, a small table, and a lamp.

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(20 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a desk, a TV, and a view of mountains.

Executive Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 2 Single Beds

A modern hotel room with a large window offering a mountain view, a flat-screen TV, a sofa, a coffee table, and a dining table.

Executive Suite, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Horizon Club Room - 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon Club Room - 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for DOUBLE DELUXE

Minibar, in-room safe, desk, laptop workspace

DOUBLE DELUXE

  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Shenzhen

Shangri-La Shenzhen places you in the heart of Shenzhen, connected to a shopping centre and 1.5 km (0.9 mi) from Dongmen Pedestrian Street. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .The buffet restaurant, Coffee Garden, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Luohu hotel include Huaqiangbei and Shenzhen Convention and Exhibition Center.

What's nearby

  • Luohu Commercial City - 12 min walk - 1.0 km
  • Luohu Port - 14 min walk - 1.2 km
  • The MixC Shopping Mall - 17 min walk - 1.4 km
  • International Foreign Trade Center - 17 min walk - 1.4 km
  • Dongmen Pedestrian Street - 19 min walk - 1.6 km

Getting around

  • Luohu Station - 6 min walk
  • Shenzhen Station - 11 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 54 min drive

Restaurants

  • ‪合悦真牛潮汕牛肉火锅(大中华茂业天地店) - ‬6 min walk
  • ‪Landport Restaurant - ‬9 min walk
  • ‪彩蝶轩 Choi Dip Hin Restaurant - ‬12 min walk
  • ‪鱼家王·脆肉鲩火锅(罗湖大中华店) - ‬6 min walk
  • ‪Fairwood - ‬7 min walk

About this property

Shangri-La Shenzhen

Shangri-La Shenzhen offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and an arcade/games room are also featured at the luxury Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Shenzhen hotel.

  • 1 building
  • 522 guestrooms or units
  • 32 levels
  • 4 dining venues
  • Conference rooms
  • Built in 1992
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and a safe. 40-inch LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include massages.

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
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The price is NZ$255
includes taxes & fees
23 Aug - 24 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 161 for adults and from CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. 

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Shangri-La Shenzhen?

Shangri-La Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Shenzhen?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on 30 Aug 2026 start from NZ$140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Shenzhen?

Yep, Shangri-La Shenzhen has a free self car park.

Are there any beaches close to Shangri-La Shenzhen?

The closest beach to Shangri-La Shenzhen is Dameisha Beach (20.3 km).

Is there a spa on site at Shangri-La Shenzhen?

Yep, there is an onsite spa at Shangri-La Shenzhen. You'll enjoy services like massages.

Does Shangri-La Shenzhen have a pool?

Shangri-La Shenzhen has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Shangri-La Shenzhen?

Shangri-La Shenzhen features a full-service spa, an outdoor pool and 4 restaurants.

What makes Shangri-La Shenzhen a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Shangri-La Shenzhen.

Is Shangri-La Shenzhen family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Shenzhen is a hit with families.

Are there hot tubs in the rooms at Shangri-La Shenzhen?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Shenzhen serve breakfast?

Yep, buffet brekkie is on offer daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Shenzhen?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Shenzhen?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Shenzhen?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Shenzhen?

No, pets are not allowed.

Shangri-La Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1001 reviews
Rating 8 - Good. 344 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Wai-Keung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are helpful, great location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Luiz Carlos

Liked: Cleanliness, staff & service, amenities
Very nice hotel
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

loni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the border. Staff are friendly and polite. Very clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Fancy

Liked: Cleanliness, staff & service, amenities
Huge clean room, friendly and accommodative Staff, close to restaurants and shopping
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Alnoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Renard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay at Shangrila hotels, and especially at the Louhu location. Enjoyed the Horizon Club upgrade - well worth the price out opinion.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Poman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY good
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Clean room and helpful staffs
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Kwai Sum

Liked: Cleanliness, staff & service, property conditions & facilities
Good service with free upgrade, extra bottles of water and slippers
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities
I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Excellent place to stay. We had a suite and the amenities are fabulous, free breakfast as well as lounge access that had wonderful food. Room was very clean, staff very nice.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Gary or Kimmie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, patient, and helpful in directions
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

douglas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel rooms are very dated...also needs to be cleaned
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideally located in the Lo Wu district of Shenzhen, public transport is within walking distance. The train station to Gaungzhou is literally across the road. There are many shopping areas nearby and you are also spoilt for choice when it comes to restaurants too. The hotel is dated but still offers great value. The staff were very helpful and informative. I would have no hesitation recommending this establishment.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

WAI LING

Liked: Staff & service, room comfort
Good location , room clean, all the staff shows their hospitality and professional.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Li Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Shops nearby , walking distance to Luohu shopping complex
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Aleicia

Liked: Cleanliness, staff & service, amenities
Clean room, very convenient location, staff friendly.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Andrew On Tat

Liked: Cleanliness, staff & service, amenities
Good attentive service, room showed aging, but clean, justified by location & price!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

teck hong

Liked: Cleanliness, staff & service, amenities
good hotel, good location, good ambience, clean quiet, functional.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, location
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Sazali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is near to the train and metro station.
Stayed 2 nights in Jan 2026