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Hotel Description

A luxury stay in Shenzhen awaits you at Shenzhen Castle Hotel. You'll be 4.2 km (2.6 mi) from Universiade Shenzhen Sports Center and 6.6 km (4.1 mi) from Crane Lake Fortified Hakka Village and Hakka Culture Museum. Highlights at this hotel include 3 restaurants, a full-service spa, and an indoor swimming pool.

A day of pampering can include Thai massages and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Rong Yue, serves Chinese cuisine and is open for lunch and dinner. Show Bar is the hotel's own cocktail bar. Enjoy the marina, gym, sauna, and seasonal outdoor swimming pool. 13993 square feet (1300 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of a free area shuttle.

Sights within a 20-minute drive of this 4.5-star Longgang District hotel include Dafen Oil-Painting Village and Shenzhen Guanlan Landscape and Cultural Park.

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
NZ$266* Per night/room 13 May - 14 May

Deluxe Duplex, 1 King Bed, Balcony, Golf View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Balcony, Golf View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Renovations + Closures

The following facilities are closed on Lunar New Year:

  • Golf course

Property Features

Shenzhen Castle Hotel offers its guests a full-service spa, a marina, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. A business center and meeting rooms are available. Event space at this hotel measures 13993 square feet (1300 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the luxury Shenzhen Castle Hotel. An airport shuttle (available on request) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

  • 1 building
  • 220 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Meeting rooms
  • 13993 sq ft of conference space
  • 1300 sq m of conference space
  • Built in 2011
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Pingshan High-speed Railway Station (9.1 km / 5.7 mi)
  • Metro station: Zhangbei Station (0.7 km / 0.4 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Shenzhen Castle Hotel offers 220 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Separate bedroom
  • Dining room
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Rong Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Western Restaurant - This restaurant specializes in Fusion cuisine.

Daqiao - This restaurant specializes in Japanese cuisine.

Show Bar - Onsite cocktail bar. Happy hour is offered.

Lobby Lounge - This café serves breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Shenzhen Castle Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result must be of specific type(s): PCR
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 1

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 136 for adults and CNY 136 for children
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shenzhen Castle Hotel
  • Shenzhen Castle
  • Shenzhen Castle Hotel Hotel
  • Shenzhen Castle Hotel Shenzhen
  • Shenzhen Castle Hotel Hotel Shenzhen

You should know

  • The outdoor pool opens for the season in May.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.