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Shenzhen Kaili Hotel

3.5 star property
Hotel with a full-service spa, near Dongmen Pedestrian Street

Photo gallery for Shenzhen Kaili Hotel

Lobby
Interior detail
Daily full breakfast (CNY 38 per person)
Hallway
Room (Fashion) with Free Sauna

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
No. 2027 Jiabin East Road, Luohu District, Shenzhen, Guangdong, 518001
  • Dongmen Pedestrian Street
    ‪12 min walk‬
  • Luohu Port
    ‪4 min drive‬
  • Huaqiangbei
    ‪4 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪39 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout curtains
  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
HDTV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout curtains
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout curtains
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout curtains
  • City view
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Fashion Room

Fashion Room

Fashion Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout curtains
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Warm Room )

Standard Room (Warm Room )

Standard Room (Warm Room )

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout curtains
  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Parent-child Room

Premium bedding, down duvets, in-room safe, desk

Parent-child Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe King Room

Premium bedding, down duvets, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfy 2-bed Room

Premium bedding, down duvets, in-room safe, desk

Comfy 2-bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic 2-bed Room

Premium bedding, down duvets, in-room safe, desk

Classic 2-bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Discount Room

Premium bedding, down duvets, in-room safe, desk

Discount Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Queen Room

Premium bedding, down duvets, in-room safe, desk

Classic Queen Room

  • Sleeps 2
  • 1 Queen Bed

About the area

Shenzhen

Shenzhen Kaili Hotel places you in the centre of Shenzhen, within a 30-minute stroll of Dongmen Pedestrian Street and Luohu Port. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .The restaurant, Kaili Cafe, is open for breakfast, brunch, lunch and dinner. 2153 square feet (200 square metres) of event facilities include a meeting room and a conference centre. Added amenities include free Wi-Fi in public areas, a steam room and a coffee shop/cafe. Full breakfast is available daily between 7:30 AM and 10:00 AM. .Sights within a 10-minute drive of this 3.5-property class Luohu hotel include Huaqiangbei and Shenzhen Convention and Exhibition Center.

What's nearby

  • Dongmen Pedestrian Street - 12 min walk - 1.1 km
  • The MixC Shopping Mall - 3 min drive - 2.7 km
  • Luohu Port - 4 min drive - 3.3 km
  • Huaqiangbei - 4 min drive - 3.9 km
  • Huanggang Border Crossing - 8 min drive - 8.2 km

Getting around

  • Xiangxicun Station - 7 min walk
  • Shenzhen Station - 20 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 39 min drive

Restaurants

  • ‪凯利茶餐厅 - ‬2 min walk
  • ‪鸣记烤鱼 - ‬3 min walk
  • ‪湘苑酒楼 - ‬5 min walk
  • ‪肯德基 - ‬1 min walk
  • ‪乐巢milky酒吧深圳店 - ‬2 min walk

About this property

Shenzhen Kaili Hotel

Hotel with a full-service spa, near Dongmen Pedestrian Street
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Shenzhen Kaili Hotel offers its guests a full-service spa and a steam room. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. Spa services, multilingual staff, and concierge services are also featured at the business-friendly Shenzhen Kaili Hotel. Self parking is free. A complete renovation of Shenzhen Kaili Hotel was completed in August 2016.

This 3.5-star Shenzhen hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 9 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1989
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Shenzhen Kaili Hotel offers 137 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CNY 38 for adults and CNY 38 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaili Cafe

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference centre (2,153 square foot of space)
  • Meeting room

Full-service spa

  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 1989
  • Renovated entire property - August 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CNY 38 for adults and from CNY 38 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Kaili Shenzhen
Kaili Hotel
Kaili Hotel Shenzhen
Kaili Shenzhen
Kaili Shenzhen Hotel
Shenzhen Kaili
Shenzhen Kaili Hotel
Shenzhen Kaili Hotel Hotel
Shenzhen Kaili Hotel Shenzhen
Shenzhen Kaili Hotel Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Shenzhen Kaili Hotel?

Shenzhen Kaili Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Shenzhen Kaili Hotel?

Yep, Shenzhen Kaili Hotel has a free self car park.

Are there any beaches close to Shenzhen Kaili Hotel?

The closest beach to Shenzhen Kaili Hotel is Dameisha Seaside Park (19.6 km).

Is there a spa on site at Shenzhen Kaili Hotel?

Yep, there is an onsite spa at Shenzhen Kaili Hotel. You'll enjoy services like Thai massages.

What makes Shenzhen Kaili Hotel a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Shenzhen Kaili Hotel.

Does Shenzhen Kaili Hotel serve breakfast?

Sure does, full breakfast is available daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Shenzhen Kaili Hotel?

No, Shenzhen Kaili Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shenzhen Kaili Hotel?

Yep, you can grab a meal at Shenzhen Kaili Hotel's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Shenzhen Kaili Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Shenzhen Kaili Hotel?

No, pets are not allowed.

Shenzhen Kaili Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 102 out of 446 reviews
Rating 8 - Good. 239 out of 446 reviews
Rating 6 - Okay. 80 out of 446 reviews
Rating 4 - Poor. 20 out of 446 reviews
Rating 2 - Terrible. 5 out of 446 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Chi Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall and subway, affordable, will stay again.
Stayed 4 nights in Apr 2025

4/10 Poor

WJ

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old, not well kept
Stayed 1 night in Apr 2025

6/10 Okay

RAFAEL OLIVET

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Moldy, but convenient
Stayed 1 night in Apr 2025

8/10 Good

David, Toronto M4K 1W5

Liked: Cleanliness, staff & service
Disliked: Amenities
good location near a subway station, lots of places to eat and shop in the area. An easy short subway ride to Lo Wu border crossing to Hong Kong.
Stayed 2 nights in Apr 2025

8/10 Good

mombasa, Overland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Ying Leung

Liked: Cleanliness, staff & service
Good access to places
Stayed 9 nights in Jan 2025

8/10 Good

Linda

Location is very convenient to everything’s.
Stayed 3 nights in Mar 2025

8/10 Good

Anthony

Liked: Staff & service, room comfort

poor description on rooms

I booked a city view room but i did not view the city. Instead, the window cannot be opened. That means there is no view at all. I believe I should have discount on this
Stayed 1 night in Nov 2024

10/10 Excellent

Kit Por, New York

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2024

8/10 Good

Eliza

Stayed 1 night in Jun 2024

10/10 Excellent

HONG LIAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the station and shopping mall
Stayed 1 night in May 2024

8/10 Good

BICH LAN

Stayed 1 night in May 2024

10/10 Excellent

Bai Lu, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
good services
Stayed 1 night in Apr 2024

8/10 Good

Wendel

Travelled with family
Liked: Staff & service, room comfort

Excellent location

Excellent location, close to everything… Across from the KINGGLORY mall, and can walk to the Dongmen pedestrian street…
Stayed 3 nights in Mar 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service
Good location if you wanted to go shopping. If not the metro is about a 5 minute walk. There is a restaurant across the street that closes quite late for those who like eating later in the night. What I didn't like about the hotel was that the hallway on our floor had an unpleasant smell, the windows in the room are tinted green, and the shower sometimes goes colder for a few seconds but for the price I can't complain too much.
Stayed 1 night in Mar 2024

8/10 Good

Keith

Travelled with family
Disliked: Cleanliness

Good Location

Good location. About 15min walk to Dongmen. Big room. However, not provided with coffee or tea bags. Not very good housekeeping service, did not refill bath gel.
Stayed 3 nights in Mar 2024

8/10 Good

Karnail Singh

Business traveller
Liked: Staff & service
Stayed 6 nights in Mar 2024

8/10 Good

David, Arcadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Feb 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and helpful with answering all of our questions. This hotel is close to a train station and is 1 station away from Luohu shopping center. Unfortunately during our stay this train station was closed for maintenance. Cost for taxi to Luohu train station was around 10-20 RMB. Many restaurants and convenient stores in walking distance.
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peter loved the Kai Li Hotel!

The hotel room was amazing. We had a king bed in a large and quite room. The hotel is right next to Guomao metro station which is connected to a large mall. There are abundant food choices everywhere around this hotel. The room, the hotel and the location exceeded my expectations!
Stayed 4 nights in Jul 2023

8/10 Good

Karnail Singh

Business traveller
Liked: Staff & service, room comfort

Good experience, bit old fixtures

Stayed 5 nights in Apr 2023

10/10 Excellent

James, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and near to mtr and shopping centre
Stayed 3 nights in Nov 2019

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly rated

Staffs were helpful, comfortable
Stayed 1 night in Aug 2019

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A second home

Great location in Shenzhen, helpful and friendly staff
Stayed 1 night in Jul 2019