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Shenzhen Marriott Hotel Golden Bay

Property class: 5 and above

Photo gallery for Shenzhen Marriott Hotel Golden Bay

A spacious lobby with multiple seating areas, a reception desk, and a large open space with hanging pendant lights.
Property video
A beach with clear blue water, a sandy shore, and distant mountains under a partly cloudy sky.
A wooden pergola with white wicker furniture on a wooden deck overlooking a beach with palm trees and a clear blue sky.
A spacious lobby with hanging pendant lights, a bar area, and seating arrangements.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$225
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
No. 33 Zonglv Road, Dapeng New District, Shenzhen, Guangdong, 518120
  • Place, Golden Bay Beach
    ‪2 min drive‬
  • Place, Dameisha Beach
    ‪21 min drive‬
  • Place, Dameisha Seaside Park
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony (View)

A modern living room with a sofa, coffee table, and a view of the sea.

Suite, 1 King Bed, Balcony (View)

  • Sea view
  • 215 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Garden View

A modern hotel room with a large bed, bedside tables, a TV, and a balcony with a view of trees.

Deluxe Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 2 Double Beds, Sea View

A modern hotel room with a large TV, a balcony with a view, a desk with a chair, and a bed with pillows.

Grand Room, 2 Double Beds, Sea View

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Garden View

A modern hotel room with two beds, a dining area, and a large window offering a view of greenery.

Deluxe Room, 2 Double Beds, Garden View

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

A modern hotel room with a large bed, a bedside table with a lamp, a TV, and a view of the ocean.

Deluxe Room, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Partial Sea View

A modern hotel room with a large TV, a balcony with a view, a desk with a chair, and a bed with pillows.

Deluxe Room, 2 Double Beds, Partial Sea View

  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Room, 1 King Bed, Sea View

A modern hotel room with a large bed, a sofa, a TV, and a balcony with a view.

Grand Room, 1 King Bed, Sea View

  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony, Sea View

A modern living room with a sofa, coffee table, and a view of the sea.

Suite, 1 Bedroom, Balcony, Sea View

  • Sea view
  • 113 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Bay View, Corner

A modern hotel room with a large bed, bedside tables, a TV, and a balcony with a view.

Presidential Suite, 1 King Bed, Bay View, Corner

  • Sea view
  • 253 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Garden View

A modern hotel room with a large bed, a wooden nightstand, a desk, and a television.

Suite, 1 Bedroom, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a view of the city.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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About the area

Shenzhen

A luxury stay in Shenzhen awaits you at Shenzhen Marriott Hotel Golden Bay. You'll be 1.4 km (0.9 mi) from Golden Bay Beach and 7.7 km (4.8 mi) from Dapeng Fortress. Highlights at this family-friendly hotel include 4 restaurants, an indoor swimming pool and a 24-hour gym. .The restaurant, Chuan, serves barbecue and is open for breakfast, lunch and dinner. The Lounge is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the seasonal outdoor swimming pool, pool loungers and lifeguards on site as well as access to a playground. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find a coffee shop/cafe, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of limited parking. .With a stay at this 5-property class Longgang District hotel, you'll be 9.7 km (6 mi) from GuanHu Beach and 17.5 km (10.9 mi) from Daya Bay.

What's nearby

  • Golden Bay Beach - 2 min drive - 1.5 km
  • Dapeng Fortress - 9 min drive - 7.8 km
  • Dameisha Beach - 21 min drive - 26.1 km
  • Dameisha Seaside Park - 22 min drive - 26.4 km
  • Luohu Port - 47 min drive - 54.7 km

Getting around

  • Pingshan High-speed Railway Station - 25 min drive
  • Kwai Chung Station - 33 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 89 min drive

Restaurants

  • ‪永勝隆 - ‬4 min drive
  • ‪McDonald’s (麦当劳) - ‬4 min drive
  • ‪Shutou Seafood Street - ‬9 min drive
  • 等一个人咖啡馆
  • ‪KFC - ‬12 min drive

About this property

Shenzhen Marriott Hotel Golden Bay

Shenzhen Marriott Hotel Golden Bay offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

A business centre and meeting rooms are available. A terrace, a vending machine, and an arcade/games room are also featured at the luxury Shenzhen Marriott Hotel Golden Bay.

This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 325 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Conference rooms
  • Built in 2017
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Shenzhen Marriott Hotel Golden Bay offers 325 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This individually decorated and furnished accommodation includes day beds and dining tables. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

2 indoor pools, 4 outdoor pools, pool loungers
InterContinental Shenzhen Dameisha Resort by IHG
Yantian District
  • Pool
  • Spa
  • Kids’ pool
  • Water slide
4.4 out of 5, Excellent, 213 reviews
The price is NZ$274
includes taxes & fees
2 Sept - 3 Sept
InterContinental Shenzhen Dameisha Resort by IHG

Property amenities

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chinese Restaurant
  • Chuan
  • Golden Bay Kitchen
  • The Lounge

Things to do

  • 24-hour health club
  • Arcade/game room
  • Concerts/live shows
  • Games
  • Indoor pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Dining table
  • Fenced pool
  • In-room cot
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Smooth flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CNY 1000 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198.00 per person
  • Pet fee: CNY 1000 per accommodation, per stay
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open on 17 April and close on 30 September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Marriott Hotel Golden Bay
Shenzhen Marriott Golden Bay
Marriott Golden Bay
Shenzhen Marriott Golden Bay
Shenzhen Marriott Hotel Golden Bay Hotel
Shenzhen Marriott Hotel Golden Bay Shenzhen
Shenzhen Marriott Hotel Golden Bay Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Shenzhen Marriott Hotel Golden Bay?

Shenzhen Marriott Hotel Golden Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shenzhen Marriott Hotel Golden Bay?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Shenzhen Marriott Hotel Golden Bay on 1 Sept 2026 start from NZ$225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shenzhen Marriott Hotel Golden Bay?

Onsite parking is limited.

Are there any beaches close to Shenzhen Marriott Hotel Golden Bay?

Yep, Shenzhen Marriott Hotel Golden Bay is a short 17-minute walk from Golden Bay Beach.

Does Shenzhen Marriott Hotel Golden Bay have a pool?

Shenzhen Marriott Hotel Golden Bay has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from April 17 to September 30).

What luxury perks are available at Shenzhen Marriott Hotel Golden Bay?

Shenzhen Marriott Hotel Golden Bay features a 24-hour health club, an indoor pool and 4 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Shenzhen Marriott Hotel Golden Bay a romantic place to stay?

Al fresco dining and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Shenzhen Marriott Hotel Golden Bay.

Is Shenzhen Marriott Hotel Golden Bay family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Shenzhen Marriott Hotel Golden Bay is a hit with families.

Are there hot tubs in the rooms at Shenzhen Marriott Hotel Golden Bay?

No, but there are deep-soaking baths in the guestrooms.

Does Shenzhen Marriott Hotel Golden Bay serve breakfast?

Yeah, buffet brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Shenzhen Marriott Hotel Golden Bay?

No, Shenzhen Marriott Hotel Golden Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Shenzhen Marriott Hotel Golden Bay?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shenzhen Marriott Hotel Golden Bay?

Check-in begins at 3:00 PM. Check-out time is noon.

Shenzhen Marriott Hotel Golden Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 65 reviews
Rating 8 - Good. 22 out of 65 reviews
Rating 6 - Okay. 6 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property for a family with kids. Beach and pool are great, as are all of the kid friendly amenities like small arcade, kids play area, and move theater.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

LEE MING BARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious with a lot of facilities for kids
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Cleanest water and beach I’ve seen in China. Staff were ok.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Tony

lovely hotel. saw lots of kids and dogs so very family friendly. Room was large, view was nice, had a kettle to make tea/coffee which I always appreciate. Breakfast was decent, a few vegetarian options and the freshly made juices were really good. There's an arcade with games but the pool table/cues are in bad condition and unlike my previously hotel you had to pay to play the games which felt a rather ungenerous for a 5 star hotel, same with the little train ride you can take around the building, surely a 5 star hotel could include that in the price of the stay. nothing is walkable from here except the beach. overall it was nice, staff were friendly and we slept well.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Zachary

Liked: Cleanliness, property conditions & facilities
Very nice area, but there are to many weddings on the weekend so it’s very busy. Therefore they seem to be understaffed with unknowledgeable staff.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
适合家庭
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

seung wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得

酒店非常舒適，餐廳食物非常不錯，服務相當不錯，值得再來
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Pui Kwan

Liked: Staff & service, room comfort

清潔度一般

其實⋯如果這只是3、4星酒店，那麼水準絕對是不錯的。可是它作為一家5星酒店，我感覺清潔度真的不合格。其中一張床的枕頭有明顯的汗臭味（另一張床的枕頭沒有），實在難以忍受下，我們只好要求更換枕頭。此外，浴室的去水口感覺有點堵塞，剛洗澡不到5分鐘，渠口的水就快溢出來了，我們只好斷斷續續、停停洗洗，等待去水。
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

KIT IENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

美麗沙灘酒店

風景很美，沙灘很大，附近有大型水上樂園，酒店很多親子活動，很適合帶小朋友，值得推介！
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Lap Kiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工態度可以 不過附近無野買
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

wai man Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

酒店環境舒適, 員工友善, spa 很好, 下午茶不錯, 只是room service 的食物仍要進步, 地點有點遠, 出入耍打車, 下次會再來渡假
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店旅泊での写真撮影サービスも良かったです。
Stayed 1 night in May 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自助餐不错
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family-friendly Marriott by the beach with Kumamon and teepee room decorations and amenities designed for children. Expedia had the room marked as smoking but I was pleasantly surprised by staff on arrival that all rooms are non-smoking. Manager Chen and her team was warm and friendly and anticipated all our needs. Would visit again next time we need a getaway!
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

YUNJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

그런대로 만족

아이와 함께온 여행객이 많아서 조용히 여행하고 싶은 사람은 참고해야 함. 전체적으로 환경은 만족하나 가격대비 가성비는 떨어짐. 주변에 다른 선택이 있다면 다음에는 가지 않을 것.
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

MARZOUQ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, and amazing staff, rooms very clean, and the hotel is beautiful, me and my girlfriend had great time , thank you, we will be back !
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

MING YIN

Liked: Cleanliness, property conditions & facilities, room comfort
Very good staycation
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well-kept facilities with convenient beach access.
Stayed 6 nights in Jun 2021
Verified review

10/10 Excellent

Huang

Liked: Cleanliness, staff & service, property conditions & facilities

非常舒适的家庭海边住宿

非常舒适的一次入住。主要是带家人过来玩海边的，由于到的早，前台给安排的房间很好。晚上小孩要喝牛奶，前台也很热心的到处帮找；中间让提供的一些小东西、服务，都很热心的帮处理。 酒店设备很新，也很干净，房间、床、卫生间、洗浴都很赞；室内、室外的泳池也很不错。 风景很美，旁边的沙滩也很舒服，关键是晚上还可以到沙滩折抓螃蟹，个头还不小。 提个小建议：淋浴间的两个花洒的切换按键不太好用，摁下去有卡滞的情况，而且有点小划手； 周边吃的要到3公里外，也可以点外卖
Stayed 1 night in Jun 2021
Verified review

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel that just needs a few tweaks

Overall this is a very nice hotel and if not for covid it would be better. The spa, cinema, and other restaurants were closed which is a shame. Pros: Amazing rainfall shower (incredible pressure), very clean and prompt turn down service. Beds are spacious and perfect firmness. English speaking staff was available. Modern spacious rooms and a very nice lobby. The breakfast buffet was quite good for Western tastes, plenty of options to try. The lunch/dinner food was quite good as well. The thai curry, AL burger (amazing), and the nasi goering were crowd pleasers. The pools are good, albeit not very deep. Staff is attentive and helpful. Cons: On Hotels.com is says they have smoking and non-smoking rooms. Not true, all rooms are NON-smoking. (Which is great but causes confusion when they want to charge you for breakfast) Breakfast buffet is $30 each if not included in your room rate! Lunch/dinner buffet was $75!!! (Not worth it) Cocktails and other alcohol was very overpriced and not made very well. You are better off bringing your own drinks. The beach lacks lounge chairs and umbrellas. The outdoor seating also needs umbrellas. The pillows were too soft for us, but that is a very personal preference. The mini golf is no more then a few putting greens for old men. We wished it was more fun since the area lacks things to do during poor weather. Overall, this is a great hotel if the weather is good and your food/drinks budget is limitless. Great for a weekend.
Stayed 4 nights in Apr 2021
Verified review

2/10 Terrible

Joanna

Disliked: Cleanliness, staff & service

If you want luxury, don’t stay here

My stay was incredibly disappointing. We paid for the executive club but it was so poor that the hotel refunded us and we ordered room service the whole time. Also, hotels.com should note that although the temp was around 25-28 every day, the outdoor pool was closed and this wasn’t advertised on the app. The play by play: 1. We arrived at 4:30 but had to wait until 6pm for the room. They allowed us to wait in the lounge for 30mins of dry 7-eleven style sandwiches 2. Room was nice but not clean: “unseen” sugar all across the counter, already opened bath salts 2. Club: Not clear when food was served and when we arrived at 7:20 they were taking it away but it was a poor selection anyway Cocktails were just a few bottles and make your own mixer! 3. We complained to reception and they said they would cancel the money but we ordered room service because we were hungry 4. Breakfast was ok 5. “Afternoon tea” was dirty. Kids not being reprimanded for wiping hands on utensils etc. food was terrible... half filled stale bread. We felt it was too dirty to eat and ordered room service 6. We ordered room service the whole time 7. The beach was crowded and the lifeguard had a loud Chinese warning that incessantly played on a loop. 8. For our last breakfast the eggs Benedict was actually spamlike ham and the hollandaise was just dollops of store bought Mayo.
Mayonnaise not hollandaise
Spam/ham
Outside the lifts
Closed pool not advertised anywhere else or on the app
Stayed 2 nights in Feb 2021
Verified review

8/10 Good

WEI

Liked: Cleanliness, staff & service, room comfort
环境很好，早餐不错，只是儿童俱乐部和游泳池没开放，有些遗憾
Stayed 2 nights in May 2020
Verified review

6/10 Okay

PUI HANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and big

its far away but its clean and big
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Icy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

訂房的小插曲

謝謝第一個晚上幫我升級了。 上到房間、覺得很舒服，分享了給朋友、自己也續住多一晚、也叫上朋友來，第二晚就訂了二間房。期間有好多小插曲。但也謝謝前台的 Manager Tom, David ,lily. 謝謝他們幫忙處理好房間、讓我和朋友有個完美的周未。
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Yanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店好乾淨，用的洗漱用品都係Thann，唯一美中不足周邊食野唔方便
Stayed 1 night in Aug 2019

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