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Hotel Indigo Shenzhen Overseas Chinese Town by IHG

Photo gallery for Hotel Indigo Shenzhen Overseas Chinese Town by IHG

4 restaurants; breakfast, lunch, dinner and brunch served
A modern bathroom with a large bathtub, a robe hanging on a rack, and a view of a cityscape through a large window.
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$211
includes taxes & fees
26 July - 27 July

Explore the area

View map
No.9026 Shennan Ave, Overseas Chinese Town, Nanshan Dist, Shenzhen, Guangdong, 518000
  • Place, Window of the World
    ‪2 min walk‬
  • Place, Yitian Holiday Plaza
    ‪6 min walk‬
  • Place, Happy Valley
    ‪11 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪16 min drive‬

Room options

View all photos for 1 King Standard Lounge Access

Premium bedding, minibar, in-room safe, desk

1 King Standard Lounge Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe 2-bed Room

Premium bedding, minibar, in-room safe, desk

Deluxe 2-bed Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Bedroom Suite (King And Twin) With Living Room And Dining Area

Premium bedding, minibar, in-room safe, desk

2 Bedroom Suite (King And Twin) With Living Room And Dining Area

  • Sleeps 4
  • Free Wi-Fi

View all photos for Premium Room

A modern hotel room with two beds, a sofa, a small table, and a TV.

Premium Room

  • 46 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a sofa, a TV, and a view of a cityscape through the window.

Standard Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a TV, and a city view.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Powder Room)

A modern living room with a sofa, a TV, and a view of the cityscape.

Suite, 1 Bedroom (Powder Room)

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Club lounge access

A hotel room with a large bed, a desk, a chair, and a balcony with a view of the city.

Standard Room, 1 King Bed, Club lounge access

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a round table, a TV, and a decorative wall piece.

Premium Room, 1 King Bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Window of the World View)

A modern living room with a sofa, coffee table, and a television. There are framed pictures on the wall and a window with curtains.

Premium Room, 1 King Bed (Window of the World View)

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a flat-screen TV mounted on the wall, a sofa with a vase of flowers, and a cityscape view through large windows.

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Dining Area)

Suite, 2 Bedrooms (Dining Area)

Suite, 2 Bedrooms (Dining Area)

  • 281 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a large bed, a television, a view of the city, and a balcony.

Standard Room, 1 King Bed, Balcony

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Balcony

A hotel room with two beds, a dining table, a sofa, and a large window offering a city view.

Standard Room, 2 Single Beds, Balcony

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Club lounge access

Standard Room, 2 Single Beds, Club lounge access

Standard Room, 2 Single Beds, Club lounge access

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with a large bed, a sofa, a TV, and a view of a cityscape through the window.

Standard Room, 2 Single Beds

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

A modern hotel room with two beds, a sofa, a small table, and a TV.

Premium Room, 2 Single Beds

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Window of the World View)

A spacious living room with a beige sofa, a patterned rug, a coffee table with flowers, a blue plaid armchair, and a cityscape painting on the wall.

Suite, 1 Bedroom (Window of the World View)

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Shenzhen

You'll be connected to a shopping centre at Hotel Indigo Shenzhen Overseas Chinese Town by IHG, and within just a 15-minute stroll of Window of the World and Happy Valley. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .The buffet restaurant, 邻间餐厅, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, seasonal outdoor swimming pool and pool loungers. 1539 square feet (143 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Nanshan hotel, you'll be 1.6 km (1 mi) from Splendid China Folk Village and 2.6 km (1.6 mi) from OCT-LOFT Creative Culture Park.

What's nearby

  • Window of the World - 2 min walk - 0.2 km
  • Yitian Holiday Plaza - 6 min walk - 0.6 km
  • Happy Valley - 11 min walk - 0.9 km
  • Overseas Chinese Town - 14 min walk - 1.2 km
  • Splendid China Folk Village - 17 min walk - 1.5 km

Getting around

  • Shijie Zhi Chuang Station - 4 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 33 min drive

Restaurants

  • ‪Pacific Coffee - ‬2 min walk
  • ‪McDonald's (麦当劳) - ‬4 min walk
  • ‪simplylife - ‬5 min walk
  • ‪Marco's - ‬4 min walk
  • ‪Westin Shezhen Club Lounge - ‬2 min walk

About this property

Hotel Indigo Shenzhen Overseas Chinese Town by IHG

Hotel Indigo Shenzhen Overseas Chinese Town by IHG offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1539 square feet (143 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Shenzhen Overseas Chinese Town by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Shenzhen hotel.

  • 1 building
  • 354 guestrooms or units
  • 17 levels
  • 4 dining venues
  • Conference rooms
  • 1539 sq ft of conference space
  • 143 sq. m of conference space
  • Built in 2001
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Indigo Shenzhen Overseas Chinese Town by IHG offers 354 accommodations with minibars and a safe. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Similar properties

Exterior
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
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The price is NZ$154
includes taxes & fees
5 July - 6 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 219.20 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Blue Italian Restaurant
  • Marcos
  • Ninfa Gallery
  • 邻间餐厅

Things to do

  • Gym
  • Indoor pool
  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,539 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Living room
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Indigo Shenzhen Overseas Chinese Town by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 219.2 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Venice Shenzhen
Shenzhen Venice
Shenzhen Venice Hotel
Venice Hotel Shenzhen
Venice Shenzhen
Venice Shenzhen Hotel
Venice Raytour Hotel Shenzhen
Venice Raytour Hotel
Venice Raytour Shenzhen
Venice Raytour
The Venice Hotel Shenzhen
The Venice Hotel Shenzhen
The Venice Raytour Hotel Shenzhen
Hotel Indigo Shenzhen Overseas Chinese Town by IHG Hotel
Hotel Indigo Shenzhen Overseas Chinese Town an IHG Hotel
Hotel Indigo Shenzhen Overseas Chinese Town by IHG Shenzhen

Frequently asked questions

What is the cancellation policy at Hotel Indigo Shenzhen Overseas Chinese Town by IHG?

Hotel Indigo Shenzhen Overseas Chinese Town by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Shenzhen Overseas Chinese Town by IHG?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Shenzhen Overseas Chinese Town by IHG on 26 Jul 2026 start from NZ$211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Shenzhen Overseas Chinese Town by IHG?

Yep, Hotel Indigo Shenzhen Overseas Chinese Town by IHG has a free self car park.

Are there any beaches close to Hotel Indigo Shenzhen Overseas Chinese Town by IHG?

The closest beach to Hotel Indigo Shenzhen Overseas Chinese Town by IHG is Golden Beach (18.6 km).

Does Hotel Indigo Shenzhen Overseas Chinese Town by IHG have a pool?

Hotel Indigo Shenzhen Overseas Chinese Town by IHG has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 11:00 PM (Seasonal outdoor pool open from April 01 to October 31).

What makes Hotel Indigo Shenzhen Overseas Chinese Town by IHG a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Indigo Shenzhen Overseas Chinese Town by IHG.

Is Hotel Indigo Shenzhen Overseas Chinese Town by IHG family-friendly?

You bet! With amenities such as children's meals, free food shopping service and laundry facilities, it's no surprise that Hotel Indigo Shenzhen Overseas Chinese Town by IHG is a hit with families.

Does Hotel Indigo Shenzhen Overseas Chinese Town by IHG serve breakfast?

Sure does, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Indigo Shenzhen Overseas Chinese Town by IHG?

No, Hotel Indigo Shenzhen Overseas Chinese Town by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Shenzhen Overseas Chinese Town by IHG?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Indigo Shenzhen Overseas Chinese Town by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Indigo Shenzhen Overseas Chinese Town by IHG?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Indigo Shenzhen Overseas Chinese Town by IHG?

There isn't one on site, but Shahe Golf Club is a short 19-minute walk away.

Hotel Indigo Shenzhen Overseas Chinese Town by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 480 reviews
Rating 8 - Good. 212 out of 480 reviews
Rating 6 - Okay. 29 out of 480 reviews
Rating 4 - Poor. 13 out of 480 reviews
Rating 2 - Terrible. 8 out of 480 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Diana Yiwei

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous！Excellent location Professional and friendly Home sweet home！
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Miho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and quick in checking in and storing our luggage
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Wing Lok

Liked: Cleanliness, staff & service, amenities
Excellent service. Thumbs up!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

ANGIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly hotel
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Chun Kong Jansen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel clean and tidy , all staff are helpful and friendly
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and beautiful hotel.

Nice hotel and convenient. Just the restaurant for breakfast is a bit crowded.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Yam Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good location for access to Happy Valley and Window of the World. A big shopping mall is next to the hotel.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

CHUNG HSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Artsy hotel

The hotel was very beautifully decorated with accommodating and friendly staff. The room was decorated with modern decor and was clean. The breakfast had lots of options of both western and Chinese food with a variety of options for vegetarians too. The pool was clean and spacious.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tsz Fung Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location Friendly staff Soothing ambience Heart warming arrangement - a cake for my spouse’s birthday
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ka Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attractive hotel

Wonderful hotel, especially with our VIP Perk upgrade. Our room was one of the best we've ever stayed in. Clean, comfortable, spacious, and beautifully laid out. The whole hotel is very attractive, and the staff were great. Breakfast is expansive, with a host of Western and Eastern foods available. There's something for everyone, and the coffee is good with enough machines to prevent queuing.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sung Ub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Huen Ying Au

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to window of the world
Stayed 1 night in Jun 2024
Verified

8/10 Good

Wai Han

Liked: Cleanliness, staff & service, room comfort
The front desk service was excellent. The staff kindly provided a small cake upon learning it was our birthday, which was a very thoughtful gesture. However, the sound insulation in the room could be improved. We could clearly hear doors opening and closing loudly in neighboring rooms, as well as people passing by the door. The breakfast selection was less varied than expected, with a heavy emphasis on bread and pastry items. That said, guests who enjoy baked goods would likely be satisfied. The dining area itself was very pleasant and comfortable. Overall, we appreciated the attentive service and comfortable dining environment, though there is room for improvement regarding room noise isolation and breakfast variety. Thank you for the stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

hon keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfort

staffs are nice and helpful
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Yue Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come again
Stayed 1 night in Oct 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice firework show on Saturday night. Breakfast good. Cleanness acceptable. Overall good except noted some smelly from toilet at noon time.
Stayed 1 night in May 2024
Verified

8/10 Good

Dip Yung Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory except the welcome drink, cappuccino, is not hot enough. Instead it is slightly warm only.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Meijun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Yik Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Technology may have to improve

Wifi was not connected to internet since mid-night. But my wife was able to use it when her first attempt. I bet it was because I used login to use wifi before mid-night, and was out and back after mid-night. TV box restarted itself when I was watching live football. Breakfast was good but hot meat choices are recommended to increase.
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Gerald

Liked: Cleanliness
Disliked: Amenities
This was our 3rd trip to this hotel, but our first since China had reopened to American visitors. Two of the three restaurants have closed and not reopened. The outside bar and vip area was closed. The outside pool was closed. The wait staff spoke poor or no English and the menu was severely limited. At Maro more than half the food was unavailable and their drink menu was almost non existent. The staff spoke little English. The front desk staff was kind and rooms were nice. I hated to see this property go down hill so badly. Now we will have to find somewhere else to stay at our next visit. :(
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Jaewon

Liked: Cleanliness, staff & service, property conditions & facilities
아침 맛나고 피트니스 수영장 굿
Stayed 2 nights in Mar 2026

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