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Montigo Resorts, Somerset

Property class: 4

Photo gallery for Montigo Resorts, Somerset

A hot tub with a view of a building through open doors.
A stone building with a conservatory, outdoor seating, and a well-maintained garden.
A large estate with multiple buildings, including a main house and a greenhouse, surrounded by lush greenery and fields.
A bedroom with a four-poster bed, a sofa, a wooden coffee table, a dresser, and a mirror.
A room with a bathtub, a desk, a chair, a sofa, a television, and a wooden door.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$263
includes taxes & fees
25 Aug - 26 Aug

Explore the area

View map
near Glastonbury, Shepton Mallet, England, BA4 4PR
  • Place, Kilver Court
    ‪15 min walk‬
  • Place, Royal Bath and West Showground
    ‪7 min drive‬
  • Place, Longleat Safari and Adventure Park
    ‪28 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪35 min drive‬

Room options

View all photos for Classic Deluxe Garden View

A bedroom with a large bed, a chair, a desk, a television, and a window with a view of trees.

Classic Deluxe Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin

A bedroom with a sloped ceiling, a desk, a chair, and a window with a view of trees.

Deluxe Twin

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe

A bedroom with a bed, a desk, a radiator, a window with curtains, and a picture on the wall.

Deluxe

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe with Garden View

A bedroom with a sloped ceiling, a window with curtains, a bed with floral pillows, a bedside table with a lamp, and a chair.

Deluxe with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe with Balcony

A bedroom with a bed, desk, chair, and a stone wall.

Deluxe with Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite with Terrace

A bedroom with a bed, a desk, a chair, a television, and a view through a glass door.

Junior Suite with Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, two bedside tables with lamps, a red sofa, a wooden coffee table, and a staircase leading to another room.

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Country Cottage Private Garden & Outdoor Heated tub

A bedroom with a large bed, bedside tables, a desk, a chair, and a wardrobe.

Country Cottage Private Garden & Outdoor Heated tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite with Fireplace

A bedroom with a fireplace, two beds, a chandelier, and a window with curtains.

Junior Suite with Fireplace

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Deluxe

A four-poster bed, a television, a sofa, and a desk with a mirror in a hotel room.

Premium Deluxe

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Deluxe with Patio

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Premium Deluxe with Patio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Deluxe with Garden

A bedroom with a large bed, a desk, a chair, a window with curtains, and a wooden panel wall.

Premium Deluxe with Garden

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Spa Duplex

A bedroom with a large bed, a sofa, a desk, and a wooden railing.

Spa Duplex

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Somerset Suite

A bedroom with a four-poster bed, a sofa, a wooden coffee table, a dresser, and a mirror.

Somerset Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Modern Suite

A hotel room with a large bed, a sofa, a wardrobe, and a window with curtains.

Modern Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden Lodge with Private Terrace

A bedroom with a large bed, a fireplace, a chandelier, and a view of the outdoors.

Garden Lodge with Private Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A bedroom with a bed, two bedside lamps, a window with patterned curtains, a radiator, and a framed picture on the wall.

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A four-poster bed in a room with a mirror, two lamps, and a door with a picture.

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A traditional four-poster bed with a wooden headboard, a bedside table with a lamp, and a window with curtains.

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Shepton Mallet

At Montigo Resorts, Somerset you'll be within a 15-minute walk of Kilver Court and 4.1 km (2.5 mi) from Royal Bath and West Showground. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at Charlton House Spa can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna as well as access to aerobics classes. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Continental breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and pet-grooming services. There's also the convenience of an airport shuttle. .Within a 30-minute drive of this 4-property class Shepton Mallet hotel, attractions include Longleat Safari and Adventure Park and Center Parcs Longleat Forest.

What's nearby

  • Kilver Court - 15 min walk - 1.3 km
  • Royal Bath and West Showground - 7 min drive - 7.1 km
  • Cheddar Gorge - 26 min drive - 33.1 km
  • Longleat Safari and Adventure Park - 28 min drive - 31.5 km
  • Stonehenge - 60 min drive - 70.3 km

Getting around

  • Castle Cary Station - 10 min drive
  • Bristol International Airport (BRS) - 41 min drive

Restaurants

  • The Somerset Wagon
  • ‪The Cheeky Bean - ‬3 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪The Thatched Cottage Inn - ‬4 min walk
  • ‪Meal Machine - ‬8 min walk

About this property

Montigo Resorts, Somerset

Montigo Resorts, Somerset offers its guests a full-service spa, a health club, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and coworking spaces. A sauna, spa services, and a terrace are also featured at the business-friendly Montigo Resorts, Somerset. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Shepton Mallet hotel.

  • 28 guestrooms or units
  • 3 levels
  • Conference rooms
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Montigo Resorts, Somerset offers 28 accommodations with DVD players and a safe. This individually decorated and furnished accommodation includes desks. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Smart televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Charlton House Spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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2 indoor pools, pool loungers, lifeguards on site
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  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
4.2 out of 5, Very good, 1,422 reviews
The price is NZ$290
includes taxes & fees
1 Sept - 2 Sept
Celtic Manor Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Bicycle storage
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per accommodation, per stay
  • Food and water bowls and pet-grooming services are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16 per person
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day
  • Spa fee: GBP 20
  • Facilities fee: GBP 20.00 per person, per night and includes use of: sauna; hot tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Charlton House Hotel
Charlton House Spa Hotel
Charlton House Spa Hotel Shepton Mallet
Charlton House Spa Shepton Mallet
Charlton Spa Hotel
Bannatyne`s Charlton House Hotel Shepton Mallet
Bannatyne's Charlton House Spa Hotel Shepton Mallet, Somerset
Charlton Hotel Shepton Mallet
Charlton House Spa
Montigo Resorts Somerset
Charlton House Spa Hotel
Montigo Resorts, Somerset Hotel
Montigo Resorts, Somerset Shepton Mallet
Montigo Resorts, Somerset Hotel Shepton Mallet

Frequently asked questions

What is the cancellation policy at Montigo Resorts, Somerset?

Montigo Resorts, Somerset offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Montigo Resorts, Somerset?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Montigo Resorts, Somerset on 25 Aug 2026 start from NZ$263, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Montigo Resorts, Somerset?

Yep, Montigo Resorts, Somerset has a free self car park.

Is there a spa on site at Montigo Resorts, Somerset?

Yep, Charlton House Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Montigo Resorts, Somerset serve breakfast?

Yeah, continental breakfast is offered on weekdays from 7:00 AM to 9:30 AM and weekends between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Montigo Resorts, Somerset?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Montigo Resorts, Somerset?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Montigo Resorts, Somerset?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Montigo Resorts, Somerset?

Furry friends are welcome at Montigo Resorts, Somerset, with grooming services and food and water bowls on offer.

Montigo Resorts, Somerset Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 183 out of 359 reviews
Rating 8 - Good. 92 out of 359 reviews
Rating 6 - Okay. 42 out of 359 reviews
Rating 4 - Poor. 27 out of 359 reviews
Rating 2 - Terrible. 15 out of 359 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable boutique hotel with good food.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue and ultra friendly staff, especially Peter and Yeye
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lovely spa and super helpful staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a really beautiful place in a beautiful location. The rooms were old worlde and the food was delicious but we need an early breakfast ( it was included in our option) and not offering breakfast before 8 am at weekends is no good as we’re early risers so we were disappointed
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing stay at Montigo Resorts over Easter. The staff were friendly and helpful, the property and the grounds are beautiful. The spa was really special, not busy and a real treat. Breakfast was plentiful and not too busy. We'd definitely come back!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely staff, great rooms. Some quirks- no ketchup and luke warm shower, but no complaints overall. Would return & recommend.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Oluwatosin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa facilities and staff were excellent. Comfortable accommodation
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible all around but the food achieved a new level - abysmal. If you’re thinking of booking, don’t!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, room comfort
All facilities so accessable. Clean and warm.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities
A nice clean hotel with very pleasant staff and good food
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

sharon

Super stay lovely room and so quiet
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Montego was Magnificent

I loved our night here and so wish we had booked a night after Glastonbury to recover.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property was good, hotel room was very good food excellent and the staff were very helpful and friendly
Stayed 2 nights in Oct 2019
Verified review

2/10 Terrible

David

Liked: Amenities
Never stayed in a hotel before with so many restrictions. Unable to check-in before 3pm, or use any of the leisure facilities until then. Had to pay £50/night for my dog to accompany me when I booked the hotel specifically because it was advertised as dog-friendly. The dinner was poor quality, bread stale, and not worth the price charged.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Verified review

10/10 Excellent

fable

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spa hotel

Great facilities,comfortable room and we also had a lovely dinner here.
Verified review

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great facilities, great staff.
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely hotel, recommended.

Gem of a hotel - very happy: well prepared and tasty food in the restaurant too. Well worth a visit.
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing stay. Good clean rooms with great service. Excellent spa!!!
Stayed 1 night in Feb 2018
Verified review

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Fantatastic bed and bathroom...
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort

Nice short break

1 night away with my family, the front of house staff got confused we had 2 rooms booked, that’s about the only thing that went wrong. Staff were friendly Food was good Rooms were very nice Spa was lovely & relaxing A lovely short break away Will stay again
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Florence

Lovely hotel with friendly staff
Stayed 3 nights in Nov 2018