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Tanglewood Resort on Lake Texoma, an Ascend Collection Resort

3.0 star property
Lakefront hotel with 2 restaurants and 3 outdoor pools

Photo gallery for Tanglewood Resort on Lake Texoma, an Ascend Collection Resort

View from property
Suite, 1 King Bed, Non Smoking (Efficiency)
BBQ/picnic Area
2 restaurants, breakfast served
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
The current price is NZ$221
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
290 Tanglewood Circle, Pottsboro, TX, 75076
  • Highport Marina
    ‪3 min walk‬
  • Lake Texoma
    ‪4 min drive‬
  • Eisenhower State Park
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Lake View

Standard Room, 2 Queen Beds, Non Smoking, Lake View

Standard Room, 2 Queen Beds, Non Smoking, Lake View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Lake View)

Room, 2 Queen Beds, Accessible, Non Smoking (Lake View)

Room, 2 Queen Beds, Accessible, Non Smoking (Lake View)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Lake View

Standard Room, 1 King Bed, Non Smoking, Lake View

Standard Room, 1 King Bed, Non Smoking, Lake View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

About the area

Pottsboro

A family-friendly stay in the heart of Pottsboro awaits you at Tanglewood Resort on Lake Texoma, an Ascend Collection Resort. You'll be 6.2 km (3.9 mi) from Lake Texoma and 14.3 km (8.9 mi) from Eisenhower State Park. Highlights at this hotel include 2 restaurants, 3 outdoor swimming pools and a golf course. .The restaurant, Lakeside Restuarant, is open for breakfast and dinner. Tanglewood Bar & Grill is the hotel's own sports bar, serving drinks along with breakfast and lunch. Enjoy the indoor swimming pool, gym, kids' swimming pool and waterslide. Added amenities include a conference centre, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free self parking. .Places within a 30-minute drive of this 3-property class Pottsboro hotel include Grayson County Frontier Village and Museum and Frontier Village.

What's nearby

  • Highport Marina - 3 min walk - 0.3 km
  • Lake Texoma - 4 min drive - 2.3 km
  • Pottsboro Library - 16 min drive - 10.7 km
  • Eisenhower State Park - 26 min drive - 15.1 km
  • Choctaw Casino - 43 min drive - 49.8 km

Getting around

  • Dallas-Fort Worth International Airport (DFW) - 87 min drive

Restaurants

  • ‪Ollie’s Juke Joint & Cafe - ‬69 min drive
  • ‪Sonic Drive-In - ‬14 min drive
  • ‪Tanglewood Resort - ‬1 min walk
  • ‪Napoli's - ‬10 min drive
  • ‪Frank’s Cafe - ‬8 min drive

About this property

Tanglewood Resort on Lake Texoma, an Ascend Collection Resort

Lakefront hotel with 2 restaurants and 3 outdoor pools
Tanglewood Resort on Lake Texoma, an Ascend Collection Resort offers its guests a golf course, 3 outdoor swimming pools, a waterslide, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

Event space at this hotel measures 4087 square feet (380 square metres) and includes a conference centre. A children's pool, a fitness centre, and barbecue grills are also featured at the family-friendly Tanglewood Resort on Lake Texoma, an Ascend Collection Resort. Self parking is free.

This 3-star Pottsboro hotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 4087 sq ft of conference space
  • 380 sq. m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar by the pool
Tanglewood Resort on Lake Texoma, an Ascend Collection Resort offers 222 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath.

This Pottsboro hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hairdryers, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lakeside Lounge
  • Lakeside Restuarant
  • Tanglewood Bar & Grill
  • Tower Whiskey Bar

Things to do

  • 18-hole golf course
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Pilates classes
  • Playground
  • Pro golf shop
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Pool gate
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (4,087 square foot of space)

Outdoors

  • Barbecue grill
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Weight limit: 75 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 21.25 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 28.09 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Fitness/yoga classes
  • Partner property access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 21.25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 11:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Tanglewood Pottsboro
Tanglewood Resort Pottsboro
Tanglewood Hotel Pottsboro
Tanglewood Resort Hotel Pottsboro
Tanglewood Resort
Tanglewood Resort Conference Center
Tanglewood Hotel Pottsboro
Tanglewood Resort Conference Center
Tanglewood Resort, Ascend Hotel Collection Hotel
Tanglewood Resort, Ascend Hotel Collection Pottsboro
Tanglewood Resort, Ascend Hotel Collection Hotel Pottsboro

Frequently asked questions

What is the cancellation policy at Tanglewood Resort on Lake Texoma, an Ascend Collection Resort?

Tanglewood Resort on Lake Texoma, an Ascend Collection Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tanglewood Resort on Lake Texoma, an Ascend Collection Resort?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Tanglewood Resort on Lake Texoma, an Ascend Collection Resort on 28 Sept 2025 start from NZ$174.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tanglewood Resort on Lake Texoma, an Ascend Collection Resort?

Yep, Tanglewood Resort on Lake Texoma, an Ascend Collection Resort has a free self car park.

Does Tanglewood Resort on Lake Texoma, an Ascend Collection Resort have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 10:00 AM to 11:00 PM.

Does Tanglewood Resort on Lake Texoma, an Ascend Collection Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Tanglewood Resort on Lake Texoma, an Ascend Collection Resort?

Tanglewood Resort on Lake Texoma, an Ascend Collection Resort features 3 outdoor pools, an indoor pool and 2 restaurants. All guestrooms come with deep soaking tubs and premium bedding.

What makes Tanglewood Resort on Lake Texoma, an Ascend Collection Resort a romantic place to stay?

Ocean-view dining and a bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Tanglewood Resort on Lake Texoma, an Ascend Collection Resort.

Is Tanglewood Resort on Lake Texoma, an Ascend Collection Resort family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Tanglewood Resort on Lake Texoma, an Ascend Collection Resort is a hit with families.

Are there hot tubs in the rooms at Tanglewood Resort on Lake Texoma, an Ascend Collection Resort?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Tanglewood Resort on Lake Texoma, an Ascend Collection Resort?

No, Tanglewood Resort on Lake Texoma, an Ascend Collection Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Tanglewood Resort on Lake Texoma, an Ascend Collection Resort?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Tanglewood Resort on Lake Texoma, an Ascend Collection Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Tanglewood Resort on Lake Texoma, an Ascend Collection Resort?

Yep, Tanglewood Resort on Lake Texoma, an Ascend Collection Resort has an 18-hole golf course. A golf driving range, golf carts, golf clubs and a clubhouse are also available.

Tanglewood Resort on Lake Texoma, an Ascend Collection Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 289 out of 618 reviews
Rating 8 - Good. 161 out of 618 reviews
Rating 6 - Okay. 90 out of 618 reviews
Rating 4 - Poor. 45 out of 618 reviews
Rating 2 - Terrible. 33 out of 618 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Donna

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael, Porter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time overall
Stayed 1 night in May 2025

8/10 Good

Jebediah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Just ok got what we paid for.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great parking area.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Comfortable beds and quiet rooms.
Stayed 1 night in May 2025

8/10 Good

Kim, Pinckney

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Though outdated the Property has great potential. Guest bathroom spacious but tub should be an accessible shower. Guest closet area is too small and room needs seating other than on the beds. Our teen guests all really enjoyed the pools and catered burgers. Thank you Tina Bible!
Stayed 6 nights in May 2025

10/10 Excellent

Marcie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a quick get away. The pools, restaurants and whiskey tower are the best.
Stayed 3 nights in May 2025

10/10 Excellent

Catherine

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! Close to the Metroplex but far enough away to feel the open air. The only thing missing is a spa center.Laid back , good service and good food. We went to the Mother's Day brunch and it was excellent ! The golf course was in great shape as well. We are going back. Great place for large groups.
Stayed 5 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, clean rooms with great water pressure (like melt your skin off pressure). Would stay here again.
Stayed 1 night in May 2025

6/10 Okay

Linda

Disliked: Staff & service, property conditions & facilities
There was broken window in top (whiskey bar) restaurant/bar. The air conditioner was so loud it was hard to sleep. My bed was made 1 time out of 3 nights. I think the towels were not changed after being on the floor they’re picked up and placed on the rails. The waitress at the bar seemed upset she was serving us but was very friendly to the bar couple. The guy at the front desk didn’t tell us anything about the property or the hotel. When we asked him questioned he acted like we were bothering him. The older gentlemen was very nice. The driveway into the hotel was like driving through a land mine field. We were given a handicap room in the basement which we did not ask for a handicap room. The hallway smelled musty. It was not a very good stay for my Anniversary.
Stayed 3 nights in May 2025

10/10 Excellent

Shannon

Stayed 1 night in May 2025

10/10 Excellent

raymond

Liked: Property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Edward, Flower Mound

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grandkids enjoyed the pools…!
Stayed 1 night in Apr 2025

6/10 Okay

Lorene

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were surprised and grateful to find such a beautiful resort at the last minute—it offered a much-needed escape during a difficult time for our family. We booked through Expedia but were unfortunately charged three separate times. When we contacted the hotel manager for help, he claimed he couldn’t access the necessary info and offered no help. As someone with years of experience in the hospitality industry in Nashville, I found his response both unexpected and deeply disappointing. Dealing with billing errors is frustrating enough, but to face that kind of issue during an already stressful time—and have no support from management—made our visit a negative one overall. That said, the property itself is stunning. If you do choose to stay, I strongly recommend paying in cash to avoid similar issues. Also, we had a poor experience at the Tower Bar. The service was inattentive and the atmosphere felt unwelcoming to guests who weren’t regulars. The bartender made it clear we weren’t welcome, which left a bad impression. The customer service in the sports bar/restaurant was excellent however!
Stayed 2 nights in Apr 2025

8/10 Good

MARK

Stayed 2 nights in Apr 2025

10/10 Excellent

Janna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean but a little dated with loud a/c
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great facility
Stayed 2 nights in Apr 2025

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was very worn down and seemed to be not
Stayed 2 nights in Apr 2025

10/10 Excellent

Hugo Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Weldon

Liked: Amenities
Great place to stay!! Great Staff !
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025